Närheten till Flygplatsen Personalen kunde ha varit mer serviceinriktad. Receptionspersonalens serviceanda var under all kritik. Däremot en stor eloge till den glada trevliga och otroligt hjälpsamma tjejen som skötte frukostserveringen. (Har glömt hennes namn men hon fyllde år den 27 juni)
Nära flygplatsen med gratis transfer var bekvämt. Bra för enstaka övernattningar på väg mot nästa mål. Gratis fukost. Rummet luktade lite unket och en aning mögel. Ganska lyhört ut mot korridoren. Långa korridorer att ta sig igenom för att komma till vissa rum, jobbigt om man har en tung resväska att konka på.
Nothing This place was scary. The rooms were terrible, and the hotel seems to be undergoing construction? All Inculsive? That's a joke. The room next to me was gutted and you could see into it from the hole in the door. I had to leave after an hour because i didn't feel safe.
Nice location, nice looking from the exterior, and nice lobby. That's it. Rooms were run down. Soap dispenser leaking/dripping soap to the floor, creating a puddle. Pillow dirty, and had a public hair. Wood floor was cracked and chipping for away. Shower window had soap scum everywhere. Tub was old and rusty. Room had a smell. Air condition works and was cold, but adjuster knob broken. And the hallways to the rooms were very run down too. Basically, the guest rooms didn't match it's location and lobby.
The staff at the desk was nice. We were greeted at the room by roaches on the wall, in the bathroom, on our night table. I slept with the light on the whole night because i was scared to be in the dark with so many roaches
It was a casual hotel. Computers to use in the lobby. I did not like the balconies. I like to sit outside in a chair and relax on the balcony. There was no way you could do that at this hotel. And the door leading into the hotel room was broken and flimsy.
It is hotel that tries to look luxurious or was at some point but it still looks a bit nice. Overall we only needed it for an emergency night so it worked out and great price.! The Custumer service could be upgraded, the rooms are clean but a little rusty when we got to the room it drinked like a lot of bleach, ither they had jut cleaned it or it made me wonder why they had to use sooo much bleach. And the bed ONLY have a super thin sheet so if you are styling there and would like to be worm take your own blankets .!!
Nothing. The hotel was very dilapidated and run down. The furniture was dirty and the floor and walls spotted. The bathroom was dirty and the hotel did not provide towels in either of the rooms we rented. We did not even stay the night. checked out after 5 hours.
good price and clean room with excellent service
Comfortable rooms, wi-fi access for free, hotel location Breakfast service very slow
We are golfers, and used the golf course several times. The location was good for what we wanted. If we wanted the beach we would have chosen another location. No
The only good thing was the price. Arrived to a dirty room, had to pick out a different one- regardless all the rooms were dirty and had problems either with beds, A/C or moldy floors. No soap in the bathroom at all, asked the staff, the cleaning lady never showed up with the soap, i'm guessing they don't provide soap. Heard a rooster on someone's balcony from 4 am till 7 am. Neighbors were very noisy, didn't get any sleep. The smell of weed everywhere. Outside of the hotel looks old, poorly maintained and trash everywhere.
We paid $50 for a room key, But due to a storm, no room key was available.
Our group of 12 guys went down for the Jets v Miami football game 11/4-7. The staff and facilities were top notch. The pool area was small but nice. The location can't be beat, right on the Hollywood Beach Boardwalk, steps from the beach. Everything you need for your stay is in walking distance. Fly into FLL and 15 minutes late and $13 shared cab ride later you are enjoying everything South Florida has to offer.
Shower did not work in my room. I let the front desk know upon checkout and they did not offer any discount for my inconvenience. I had to ask them what they could do for me, and after some haggling with them, they gave me free parking for the night. Will not stay at this hotel ever again.
Staff was friendly A/C did not work and carpets were dirty
Great location, comfortable room Hallways and bathrooms were not clean to Hilton standards
Great hotel, great service. Our door balcony messed up on us and they moved us into a nicer room with a view to accommodate the inconvenience. Staff was nice and took great care of us. I would definitely go back again
Bathroom needed updating. Shower nozzle was broken.
It was a great hotel. The rooms were updated and comfortable. Will highly recommend. Nothing
- Only "glitch" was that, when checking in, the front desk said that my business debit card was declined....twice. However: • There was 60x more funds in the account than was needed • I called the Bank and they had no record of even any attempts and • I immediately used that same card at the hotel restaurant Unfortunately, I was forced to use my personal credit card
Intercoastal view with a big tree blocking from seing anything
Nice rooms, comfortable big beds, good price for location Not the most beautiful from the outside where we stayed. Came a day earlier than reservation and they were sold out. Parking $25 a night!
The proximity to port Everglades is convenient. When I arrived, I was ignored for 20 minutes just standing at the counter while 2 staff members were having a conversation. The lobby and hallways were filthy and smelled terribly. when I asked about the smell a staff member replied "that's just how it smells". While checking in online, I requested a high floor room with a marina view. what they gave me was a first floor room and the "beautiful marina view" was obstructed by overgrown and unkept vegetation, so overgrown that I couldn't get any sunlight into the room. The staff was both incredibly unfriendly and unhelpful. I called down 3 times on my first day to request extra pillows, they told me all 3 times the pillows were on the way. Nothing was ever delivered to the room. There was a large gathering of water underneath the television when I got into the room, when I asked about this they told me they would "look into it" This was without a doubt the worst stay I've ever had at a Hilton property. I would've stayed at a motel 6 and paid a fraction of the price If I knew it was going to be this terrible.
Location to the convention center The lobby was extremely chaotic and loud. There is nothing near the hotel that gives you options for dining out as far as I could tell.
setting no breakfast before 7 am
The confortable bed and sheets. The bath ameneties and the variety of the breakfast.
Hotel is very clean and the people are very friendly. This was my 2nd stay at the hotel. The wait time to be picked up at the airport was over 45 ninutes, considering it was a thursday evening
airport shuttle, free wifi, comfortable bed, free breakfast, good value overall for an unexpected overnight in FLL room smelled like cleaning chemicals when we arrived
The convenience of access to the Ft Lauderdale/Hollywood Airport Our room was booked as a non smoking king suite, however it smelled like smoke so we were moved to a non smoking king room, we were not given a price break for the lesser room.
in need of refurbishment
Staff was friendly and willing to help when needed. Hotel is tired. Time for an update.
This hotel was very handy for getting from the airport and on to our cruise the next day. We stayed here 3 nights after our cruise, it was not convienient for getting around. We used taxis and it got very expensive, we should have rented a car. The front desk staff rarely smiled and always seemed too busy.
You have to pay $35 to park your car there for a week, but they don't tell you that till you get there . It use to be free to park when you stayed there. Other than that - the Hotel was great! The shuttle service to the Port Everglades is fantastic ! Very efficient and friendly!
Very clean & well maintained
The people were friendly. The door opened out instead of in. The soda/water machine was not filled.
we really enjoyed the secure privacy,the continetal breakfast was good a little fruit added would clasified it as excellent.fhanks no
Went out and had a truly disgusting meal at a nearby Italian restaurant then went to bed. Air conditioning units were very noisy
It had everything we needed. Was walking distance to a good Italian restaurant and a diner. The bed spreads. They had made a good effot with the decor, butth e spreads were dingy.
The hotel is relatively near the airport and the cruise port terminal and runs a free shuttle to both. It has a very run down feeling about it - rather miserable and dark in the rooms with little lighting. Bathroom very dated.
I stayed there as my connecting flight was a day later. Free Airport-Shuttle. The hotel was nothing special, but great for the price. Everything seemed to be clean. Would stay there again.
Very good shuttle service to and from the airport and the pier.The breakfast was also ok. ok
Proximity No parking smelly room hot water don't work
My room was nice, clean, and the beds were comfy. The Staff was very friendly, courteous, and helpful. This was a convenient location and the price was right for my needs. The Local Mom and Pop restaurants are within walking distances. The ones that I tried were great! Also,very clean, nice, friendly and affordable. This is also on a bus line to the Circle, Mall, Shopping Centers, and Beaches. I would stay there again.
Our room was comfortable and quiet, with a refrigerator and microwave. The free hot breakfast included scrambled eggs and sausage as well as oatmeal and make-your-own waffles. There was also yogurt, cold cereal and pastries. A strip mall with several restaurants was a short walk away.
Staff let us check in early. Hot breakfast was convenient. When we got back in late that evening, our keys were deactivated and was a bit annoying having to wait in the line of people waiting to check in to get new keys issued.
Staff provide a very early check-in After we checked in, another couple opened our locked room door as they had also had been assigned to the same room.
The staff was very friendly and I was impressed with the complementary breakfast!
The manager tried REALLY hard to fix issues we had, and was really kind. The continental breakfast had great variety and the breakfast staff was fantastic. The location was convenient. We were able to check in early, and even check out late because of a large flight. We were repeatedly disturbed while trying to rest with the "do not disturb" sign up, and once, someone unlocked the room and walked in without knocking at all. The shower drain was clogged and bubbled up filth, but they were very quick to respond and to offer a new room.
new room friendly staff, great value for the money,was very pleased
From the time we called for driver to pick us up to the time we checked out. Everything was done professional with the staff. The breakfast, housekeeping and front desk.
The room was clean It was far from everything, staff came off a bit rude
The only reason I gave it a two star is because of the transportation they provided to and from the airport and to the port. Most of the staff is very unfriendly. I was late for the free breakfast so I had to pay, that's not the problem. The problem was the female waitress was rude very unfriendly and unwilling to want to take our order. Once we got ready to pay our total was $14.65 off by a few cents. We gave her a 20, but only came back with $4.00. I complained she went back into the kitchen and brought me another $1.25. Still short..it's disappointing to think that management is proud of running this kind of establishment. Ramada left a very bad taste in my mouth.
Free shuttle service to and from ft lauderdale airport . Cheap shuttle to Miami port . Shuttle service to port of Miami was $15.90 pp. in case you're flying on one of the airlines that only fly to ft lauderdale airport. Great value overall . No convenience stores, banks etc. within walking distance .
Got wifi and HBO for free Cleanliness
The man at the front desk was very nice and did not to get ruffled when we didn't have the credit card we used to book the room. The hotel was a little tired, but it was clean.
Complimentary shuttle service from airport and to cruise port.
Convenient Check-in staff very hard working, but needed more help due to long lines
Location was close to port Everglades for our cruise. They also set up transportation after the cruise back to the airport. Everything went perfect. I would stay again if cruising out of Fort Lauderdale. Out dated
The rooms were clean, The staff was helpful, The Breakfast was okay, I did not have to wait long for the Airport pick up. The elevator could have been a little cleaner, you accessed it from the courtyard so i guess a lot of sand and grit is carried in directly from the outside,
so disappointed for the cost. Poor arrangements from the airport-had to keep calling back to Ramada " in 15 min.-in another 15 min" for the motel computers to load so clerk could verify we were registered guests before they would send the shuttle. Rooms were very poor repair with chipping paint and wide gaps around door-air conditioner was LOUD and very dated.
They had a shuttle to pick you up from the airport and they had a bus that would take you to your cruise port which was amazing. Made our trip much better and easier. It was also nice and quiet.
The check in clerk was very pleasant and the morning clerk got me a taxi - thank you
Hotel was close to airport and had free shuttle service. Room was very clean as was bathroom. Breakfast was included. Would definitely stay there again. N/A
Front desk was friendly and gave us a free upgraded room. Room was very clean on first impression. The bed was very comfortable. It felt like a brand new hotel even though it isn't. Great price too! I can't stand when people on here rate the breakfast. It's a continental breakfast so of course your not going to receive a home cooked meal. I had a bagel with my coffee and I was all set. :)
The breakfast is good. Fresh air coming in off the bay is cool and nice The carpet is tired and dirty. In hallways and especially room 327.
Unfriendly staff gave wrong directions to hotel
We only stayed for 1 night. Staff was accommodating for our large group and kids for early check in and rooms. The free shuttle to the airport was one the main reasons we chose to stay there. The family was able to spend time outside in pool and lounge area. Rooms were clean and spacious. Elevators were sooo slow. Everyone who got in the elevator with us made a comment about it. But they worked! And it's on a very busy street making it hard to walk to across to shops.
Nice location, full kitchenette. During our five day stay, the staff was unprofessional, apathetic, and at times even rude to us. We did not feel like welcome our valued guests, but rather simply a source of income for them. Being that they are in such a great location and that their rates are reasonable, they probably don't care or have to worry about the service they give...it's unfortunate but true. At least we done have to stay there again, and will not be.
Location, a block from the beach. The room had a terrible weird small and the ad says breakfast is free and included, but that's a lie. There was no breakfast. The wifi was pretty bad too.
I have stayed here a few times now, it is stones throw from the beach. My experience is that for the money, I have yet to find a better value. I think others mis communicate cleanliness and older. It is clean and sterile. However, the buildings are older and worn but still okay. I would recommend staying. I liked the free Internet. I didn't like that I wasn't invited to the cook out at the pool by a couple of families staying there.
1 block off Hollywood Boulevard and tons of restaurants, bars, shops, etc. 1 block from Arts Park. Noisy - Tiki bar is open late and is in the center of the courtyard so all rooms are exposed to the bar noise. Rooms clean but very old, esp. bathrooms.
Location. The hotel was run down. Room AC didn't work. Asked 4 it to b fixed, still didn't work.
free breakfast :) the whole breakfast should be everything until stop time. the cook stops 30 mins before stop time and when we went down i guess we missed out of pancakes and eggs and possibly bacon and sausage. :(
not much I didn't like that when I arrived they would not let me check in because I did not have my credit card with me...even though it had been given on line when I placed the reservation and was confirmed. They had no problem billing me for the room as a no show after refusing check in. That sucks.
the staff was very helpful & location was great ! The carpet in the room was disgusting = REPLACE!
Pool area and tiki bar were a good place to hang out, workout room was sufficient, long breakfast hours (6-10) and good food. Access to Hollywood boulevard was great for finding places to eat before and after our cruise. They have a great transportation service that will get you to and from the airport or port everglades for $10 a person, ask at the front desk. they handled our group of 11 people and luggage with no problem. Someone had kids up around the pool until about 11pm, not the hotel's fault but beware a nice pool area and an atrium that all rooms face can lead to noise that may keep you up.
Prisvärt boende som var över förväntan! Rent och snyggt, 2 st sköna dubbelsängar och rymligt rum med bord och stolar. Vårt rum var fräscht och inte alls så slitet. Gratis parkering. Tillgång till pool. Bra städning varje dag. Inga krokar att hänga handdukarna på. Inte ypperligt läge men eftersom vi hade bil som vi använde till allt så var vi t.ex. nere på beachen rätt så snabbt ändå, där parkeringsmöjligheterna är mycket goda. Frukost ingick ej i priset. Ligger nära flygplatsen, så är man väldigt lättväckt bör man kanske tänka över detta (inget problem för oss).
The staff were very helpful, and close by to the airport and restaurants. Great pool. There is some road noise, but was not a problem.
The sofa long enough to stretch out on, great and rare None
Great modern room with nice layout.
Location, comfort, price
Very stylish accommodaton, huge rooms with spacious seating and writing areas.
Brand new 2010 hotel, modern and ultra clean. Rooms are well designed and offer nice style and excellent comfort. Great value.
clean new comfortable no coffee available in lobby like at all times- breakfast completely over by 9:30 with coffee only to purchase the Fairmont has coffee bar at all times!!!
Worst cell and internet reception
Location of the hotel is great, beautiful pool and patio, Great staff overall. The hotel is under heavy construction switching from Westin to Hilton So if you like the sound of pile drivers at 6h00am every morning.... Nothing was told or specified when we made our reservation that the hotel was a construction site!!! Not professional at all!
Pool area is fantastic, beachfront hotel and staff were accomodating and most of them freindly. very expensive to buy anything at the hotel. Room was not perfect but the beach view was memorable!! Worth the extra $$. There was no free wifi even with the pricy room! not acceptable these days.
The location and beach access. Hotel was beautiful and comfortable. Construction didn't take away from beauty of hotel. The resort fees. Just include in price up front.
Pretty location and the facilities are nice. The room was clean and comfortable. The staff and operations were a hot mess. Ownership has changed and it was as if every employee there was on their last day of work. The checkin was a mess, the billing was wrong three times, the beach was nearly impossible to get help with chairs etc. the place is on a steady decline. Find somewhere else to stay for that kind of money unless they get their act together. We recommend the Palms in Miami beach! Same price but 1000% better on customer service and style.
Love the pool and the view of the beach! Everything was clean! Couldn't take food outside to the pool or a cooler. Security guards were annoying on that.
Excellent pool bar service! Rivals sports bar service on both visits was BRUTAL! Stay at the other bars on property or go somewhere else. You will be glad you did.
THE beach, the room, the lobby I was charged for everything! Even charged for receiving a delivery package. At the end, it ended up being a very expensive hotel.
Nice people and when things weren't right they made it right.
They aré remodeling all the hotel, so all services and features are not available
Excellent location, very nice pools and grounds, nice bathroom and comfortable beds, good TV selection, wonderful beach. Part of the hotel is under renovation and we could not go outside to our balcony. They were all locked and dirty from the reconstruction. We have stayed here about 5 yrs ago and everything was perfect. Everything is still very well kept ,but the hotel is starting to show signs of wear. So, the renovation is on time. Finish date is Fall 2016. I can't wait to see it. We will be back. Hotel very crowded and busy this holiday weekend.