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Room was superb. Furnishings and decor top notch. In a word: Extraordinary!
This is an excellent place to stay overnight in between flights. The place is very comfortable clean and appealing, the staff is extremely helpful and courteous. I had come from a long overseas flight and it was just the rested I needed before travelling aging the next day. The restaurant/breakfast is pretty good as well.
Everything was good Is on a location not easy to turn to hotel
the rooms were very nice and clean. The bathroom wasthe best! Had a really nice walk in shower and plenty of hot water. The sinks were very luxurious and the pull out mirror was a really nice touch. I didn't use both t.v.'s but nice touch. The king size was bed was comfortable. Wish I could of stayed longer.
I found everything I needed. Laundry, detergent, breakfast,etc. I liked everything.!!
free shuttle to airport and cruise port also free pick up.
The room was very nice and comfortable and nicely decorated. It was a very pleasant experience. The closet was hard to access. There should have been a light in the closet. It was hard to see what was inside.
The staff was so efficient and everything ran so smooth without asking. Even though the staff was very accommmedating they could have been warmer and friendlier.
Very new (Jan. 2010) place that is very clean and well appointed. Felt like a hidden gem as they weren't that busy when we stayed. Would like to keep this place a secret but I have a feeling that's not going to happen as the word will spread quickly what a great value for the money this place was.
Clean, well designed room, convenient location to attractions and beach. Friendly staff. Well done n/a
excellent for short stay- great and organized shuttle to pier for cruise.Hotel is in excellent condition. rooms were very clean and spacious, lots for your money! very quiet.. close to shopping.
Great modern room with nice layout.
clean new comfortable no coffee available in lobby like at all times- breakfast completely over by 9:30 with coffee only to purchase the Fairmont has coffee bar at all times!!!
The sofa long enough to stretch out on, great and rare None
Very stylish accommodaton, huge rooms with spacious seating and writing areas.
The staff were very helpful, and close by to the airport and restaurants. Great pool. There is some road noise, but was not a problem.
Location, comfort, price
Brand new 2010 hotel, modern and ultra clean. Rooms are well designed and offer nice style and excellent comfort. Great value.
we only stayed for 2 nights and we really liked the swimming area and the casino the room was just what we wanted we will visit again the next time we are in florida 5 star all the way
The pool area made you feel like you were far away on an Island resort The room lighting, not enough. Felt like it was cloudy outside bcs the rooms were dark. Need better lighting
I love the enviroment, staff, most resturant & shopping The only thing I dislike on every trip is room service, not the service itself but the food is of poor quaility. I made an inquiry a few trips back and found out it was prepared by The Blue Plate, where I dine after 1am as it was the only one open.....it's horrible!!!
Thought the mattresses were not that firm and comfortable. And if you have a king size bed include king size pillows with the bed . The pillows are so worn and small . Didn't like that the outside venue seemed abandoned not as many shops most things were closed while I was there . Was unaware there was construction. And after talking to a shop employee she said it's been torn up outside for so long and nothing has been done with the space . Definitely not the same fun place I visited several years ago. Seems like the outdoor area is getting rundown.
I can not tell you just how horrible our stay was. we were still awake at 9am from the noise in the hall ,the next room was party city. How many whores can fit in a hotel room? even the dirt in the hallways and elevators surprised us. this isn't a hotel on the weekends it is like a sorority house with absolutely no rules and no regard for anyone elses sensibilities. horrible horrible stay.
Beautiful hotel and pool. Great staff Got to the hotel late Sunday night. Not much to do at the hotel during the week.
The beds and linens were wonderful in our room. Room service for breakfast was excellent. The pool area is really lovely, both day and night. Rod Stewart's show was excellent. We found the hotel staff, with the exception of security people, were rather "grumpy".and this includes bartenders.
Our suite was very nice. Really enjoyed the comfort. The air smelled like cologne-covering smoke, but it didn't.
The hotel is a self-contained city...lots of shops and restaurants...the downside was its a casino on Indian property so smoking is allowed----YUCK!
location to sun life stadium staff was rude and room check-in is disfunctional. room should have been ready much sooner than it was.
Nice hotel with a good entertainment Service when we left the room our plane late, they din't help us (only for money) with a shower before we going. We must too the toilet in the casino for other close.
The casino wasgreat (even tho' we lost). Thefood was usually of good value. Our room was niceand the bed was great but itwas almost a mile walk from the elevator and wewerelocked out onASaturday night foralmost an hour!
Staff was friendly A/C did not work and carpets were dirty
Great location, comfortable room Hallways and bathrooms were not clean to Hilton standards
It was a great hotel. The rooms were updated and comfortable. Will highly recommend. Nothing
setting no breakfast before 7 am
Great hotel, great service. Our door balcony messed up on us and they moved us into a nicer room with a view to accommodate the inconvenience. Staff was nice and took great care of us. I would definitely go back again
Intercoastal view with a big tree blocking from seing anything
Easy to book last minute. Needs maintenance. Very simple hotel
Nice rooms, comfortable big beds, good price for location Not the most beautiful from the outside where we stayed. Came a day earlier than reservation and they were sold out. Parking $25 a night!
Location was convenient, staff was accommodating Older, a little beat up, not secure at all, parking was terrible, not great value for the money
Pool; marina and waterway views; ability to extend checkout no problem. Difficulty with electronic door lock. Only on checkout was problem disclosed as a battery problem. I'll remember this next stay, should it happen again. Housekeeping supervisor contacted security right away to have battery changed.
Location to the convention center The lobby was extremely chaotic and loud. There is nothing near the hotel that gives you options for dining out as far as I could tell.
Ants in room, being charged for a 23 oz draft but only getting a 16 oz glass.
The woman at the front counter was extremely helpful and friendly. She immediately saw our daughter who is two and offered to have us a crib sent up immediately. Hotel restaurant server was also excellent. Gave us great service and the food was great. Seemed a little too "uppity" for our family. It always seemed as if someone was looking for a tip. My husband went down to get a luggage cart to take our bags downstairs and the guy wouldn't let him have the cart. Said it was a "liability". I've been to a lot of hotels and always used my own luggage cart. It's not a liability for heavens sake. It just means someone won't get a tip. Also the bed was not very comfortable but that's just a personal opinion. It could be very comfortable to someone else.
The personal are professional and very polite.
Great view, location - nice rooms. Bed was way too comfortable!
Room and view was wonderful! Staff was helpful, and the pool was relaxing. Loved the love music at the pool. Breakfast at the hotel resturant cost us a pretty penny.
Great location. Great last minute deal thru Kayak. I will definitely stay again. My room was RIGHT BY THE ELEVATOR... bad move. You hear everythjbg coming in and out. Also, the chef... Well, let's just say the meal I had wSnt great. Actually, it wasn't good either.
Clean, friendly staff Restaurant was very expensive
NOTHING. EVERYTHING. I would not stay here, they are not accomodating,the staff is rude and inconsiderate. There sheets were terrible, and the room was dirty.
Vera¡y good location The service specially for the breakfast was very poor
The staff is friendly and accumulating. Easy access to beach front. Updated lobby and rooms. Near liquor store. Don't worth the $200+ a night rate I paid. It looks and feels like an old Holiday Inn that was renovated. The view from the rooms of the beach is only a half view as the building is blocking the rest. The carpet was stained. The shower had mold on the grout and caulked in areas. The A/C only kicked on when it wanted to. The pool is the size of an above-ground pool. I paid the rate because the reviews and pictures looked appeasing but it turned out to be a front. Also, it is not an adult only hotel; many, many families present and being very loud and obnoxious. 2-star rating. Only stay here if you find a rate for under $100 a night. Very, very disappointed.
Friendly staff,clean,close to beach. Nothing negative
This was a great place to stay. It was very nice and looked more modern than most of the hotels on the strip. Staff very friendly and helpful. Most rooms had a beautiful view of the ocean! The higher your room the better. Beds were very comfy. Room amenities: Keurig coffee maker, refrigerator, ice bucket, 4 glasses, safe, hair dryer, shampoo/conditioner/bath gel dispenser in shower, iron/board, mirrors on the closet doors, 2 bottles of water daily They also offered 2 welcome drinks from the bar upon arrival, free beach towels and 2 free beach chairs daily. Location: The location of this hotel was good for us. It is located at the corner of A1A and Sunrise Blvd. The beach was right across the street and this section of the beach wasn't as crowded. We did not need to rent a car. There was plenty of things within a block surrounding the hotel. There was a Thai sushi place, 24hr pizza place, Mediterranean/Vegan spot, deli/sandwich shop, ice cream, popcorn, Subway, 7 Eleven. There were also several souvenir shops, a pub and a couple of other small restaurants. We rented a scooter from Fun Rentals right behind the hotel so we could explore a little further. Great transportation without paying for valet parking. We also used the beach shuttle ($3/person). Other transportation options include Trolley ($1/ride), City bus (bus stop right out front), cab, Uber, bike rentals. The nightlife is about a mile south of the hotel (30 min walk) on A1A. The Galleria mall was about 1/2 mile west on Sunrise blvd...not far at all. Overall this was a great place and we would stay here again. The pool was sort of small though. I would have liked a microwave as well though. Restaurant in hotel was kind of expensive so we never ate there.
Very comfortable bed. Rooms are nice. Location to beach is great. Parking cost is $30/night. You can hear every sound through the door.
Pretty location and the facilities are nice. The room was clean and comfortable. The staff and operations were a hot mess. Ownership has changed and it was as if every employee there was on their last day of work. The checkin was a mess, the billing was wrong three times, the beach was nearly impossible to get help with chairs etc. the place is on a steady decline. Find somewhere else to stay for that kind of money unless they get their act together. We recommend the Palms in Miami beach! Same price but 1000% better on customer service and style.
Excellent location, very nice pools and grounds, nice bathroom and comfortable beds, good TV selection, wonderful beach. Part of the hotel is under renovation and we could not go outside to our balcony. They were all locked and dirty from the reconstruction. We have stayed here about 5 yrs ago and everything was perfect. Everything is still very well kept ,but the hotel is starting to show signs of wear. So, the renovation is on time. Finish date is Fall 2016. I can't wait to see it. We will be back. Hotel very crowded and busy this holiday weekend.
Worst cell and internet reception
I stayed at this property 3 years ago. Then the hotel was a bit ragged and showing its age. Since Hilton has taken over they've done an amazing job fixing the hotel. It's pricey but I was on an expense account
Nice people and when things weren't right they made it right.
Pool area is fantastic, beachfront hotel and staff were accomodating and most of them freindly. very expensive to buy anything at the hotel. Room was not perfect but the beach view was memorable!! Worth the extra $$. There was no free wifi even with the pricy room! not acceptable these days.
They aré remodeling all the hotel, so all services and features are not available
The location and beach access. Hotel was beautiful and comfortable. Construction didn't take away from beauty of hotel. The resort fees. Just include in price up front.
Love the pool and the view of the beach! Everything was clean! Couldn't take food outside to the pool or a cooler. Security guards were annoying on that.
Being on the beach was amazing and the faculties for the event was one of the best I have ever seen The balconies were all closed off, the staff were rude and argued with you, no place to get food during the day. This please looks like a high end resort but has the amanties of a best western
THE beach, the room, the lobby I was charged for everything! Even charged for receiving a delivery package. At the end, it ended up being a very expensive hotel.
Location of the hotel is great, beautiful pool and patio, Great staff overall. The hotel is under heavy construction switching from Westin to Hilton So if you like the sound of pile drivers at 6h00am every morning.... Nothing was told or specified when we made our reservation that the hotel was a construction site!!! Not professional at all!
Comfort, atmosphere. Staff was friendly, helpful. Outdoor walking from place to place (i.e. room to room, room to pool) Food was not good and not enough a variety. Needs coffee. Laundry facilities not in the building. Wine was way overpriced.
My boyfriend and I flew in from out of town and stayed here this past week for 3 days. Everything was amazing; the front desk was very professional and polite. Room service was great and accommodating. I loved the spa pool and pool side bar. The view of the marina from our room was breath taking. We will definitely be staying here again when we fly in for Christmas.
The staff and food quality were excellent. The hotel grounds and facilities spacious and easy. Special kudos to the bar wait staff and bartender... friendly, accommodating, and excellent. Noise from the parking lot activity, the outside hallway and from the airport kept me awake all night.
The pool area was very nice and great location on the water close to the beach I reserved a room with a king size bed. When I arrived I was told there was none available and was given a room with two queen size beds. They seemed smaller than queen and were definitely cheap mattresses. Very uncomfortable. Also the wallpaper was peeling off the walls and there was mold on the walls. Definitely not a 4 star!
Everyone was very nice and knowledgeable I liked everything
Pool lounge and pool staff were very friendly and accommodating as was the bellmen. Lots of things tho do for kids. Breakfast menu at Mariners was very overpriced and of little value including drinks. Women's poolside restroom didn't have functioning locks on stalls.
Parking was $25
The staff was awesome, Everyone was very friendly and willing to make our stay memorable. Our balcony was so relaxing after a long flight, we enjoyed looking out at the beautiful garden area.
Hotel did not look the same as pictures displayed online. The room smelling like old cigarette smell it wasn't a balcony either
This hotel is showing its years and definately needs an overhaul. I'd say skip it.
A beautiful place and always feels like you are on a luxury vacation. The lobby bar is one of the best hotel bars ever. I am concerned my credit card will be used under someone else's name as my bill I received was incorrect at the end of my stay and had the incorrect t address on the statement... Every time I've been to the hotel the check in is a huge issue and great area of concern... Honestly, limits my likeliness to return due to headache of rooms are never ready (I checked in last time the room wasn't ready until after 6p and this time I checked in at 4p and had to choose a room on a lower floor due to room on the original was not ready).
I loved everything about the place The only thing I didn't like I was treated to two days at the hotel and it was paid for at checkout I was charged for hotel fee complimentary water a chair on beach that was a bit strange they should include it in the price especially When U check in and they tell you it's complimentry I get a bit cheated
A little expensive
Location Staff from the pool really rude open more time the pool
Staff were absolutely amazing, thumbs up to the crew. The pool is absolutely beautiful, rooms clean, beach is five seconds from the pool. Highly recommend staying here!!!
Location, great pool, lots of on site food choices, no need to even leave the resort The housekeepers would forget to clean the room. Mattress is terrible
New, clean, spacious room, double queen beds with thick mattress, close to I95 but quiet, shower head and water, buffet breakfast No major grocery or supermarket nearby. Low water flow at the faucet in bathroom The sofa bed need some deep cleaning A very little mold smell in the room
This guest did not leave comments about this hotel.
This was a very nice hotel, if I am back in the area I will be staying here again.
It quiet, excellent service, the staffs are very helpful Check out time is at 11am lol I could stay another hr however, it a great experience.
Clean No bathtub!!!
Price. Location. Wifi. Cleanliness.
Nice hotel , great location. Would definitely stay there again . Everything was good!
could not store luggage there and required a $25 fee for early check-in
The overall appearance and cleanliness was great. The breakfast staff was very courteous and helpful and the breakfast was an added bonus. The bed soooooo comfortable I didn't want to get out. The shower was a bit tacky. Half a shower door and water was on the floor so often because of that.
Room cleanliness , continental breakfast None
The bed & pillows were so very comfortable. I don't usually sleep well at night.I slept like a baby. The room was nice, clean, decor was nice. We've traveled a lot for many years in 5 star to 3 star. VERY nice for a 3 star. Would prefer to have a restaurant at a hotel. This was more of a continental breakfast...but out was the most thorough one i have seen.
You can hear everything from the room next door. I had to put a towel at the bottom of the connecting door. The small pool is in the back parking lot. The sink faucet would turn when you put the water on.
Friendly staff. Social hour was very pleasant. Breakfast was very good. Rooms were large and comfortable. Nice stay.
service was great, shuttle ride to airport very much appreciated!
clean comfortable room nice staff very nice breakfast and happy hour noise from upstairs bathroom hookers in back parking lot
Very nice suites
Excellent location and very nice hotel. We really enjoyed our stay at the Crowne Plaza. A bit pricey to eat at the hotel.
The staff was super friendly, they recognized me by name every time I walked in the hotel. It was just a girlfriend and I staying here during our college spring break and we felt extremely safe while staying here which is important for a couple of females when in a place they have never been before. The pool area was somewhere we hadn't planned on using much since the beach is so close but we had some windier days while visiting so the pool was the perfect solution since it's more protected from the wind. The hotel is only a short walking distance from the boardwalk, restaurants, and Walmart so you have lots of stuff right close by if you don't have a car and don't want to pay for a cab. The hotel is also one of the stops for the water taxi so that can also get you most of the places along the board walk using that. The $18 self parking fee per night was kind of ridiculous to me. I loved the fact that it had a security gate although people could still walk past it. The self parking area didn't have a side entrance so you had to walk back around to the front of the hotel which wasn't that far of a walk but what bothered me the most is it wasn't well lit area. Other than that though, we had an overall great stay!
Very clean room. Very helpfull staff. Beach is across the street. Great location to restaurants.
Approx. 300 meters to the beach, nice pool area and situated to a "river" with a very nice view from our room. Rooms are large.
Across the road from the beach. Room was clean. The pool on the waterfront was cool. Water taxi came to the hotel and was only $26 for an all day pass. The noise from the elevator. Only 3 doors down but still was quite loud. Area was away from the bars and restaurants. Needed to get an taxi to most places.
Good for the Money to much noise from neighbor rooms
The pool area is very nice & it overlooks the intercoastal waterway. Cool little Tiki Bar and wonderful staff. I do not think it was clear the beach is not any easy walk from Resort and you can barely see ocean, ocean view rooms, very misleading. If I stayed there again, I would stay in a room that overlooked pool area/sound side. If you are not an beach/ocean lover, it would be a great place for you.
The staff here were great,especially the cleaning crew. I did not like paying $17 a day to park my own car.
The rooms were great Paying 25 bucks to valet everyday was ridiculous.
Very big rooms. Each room has a balcony & a kitchen
The room was spacious and clean. I also liked that there was an exercise facility on site. I was attending a conference at the Westin and the Crowne Plaza was very close to that (walking distance) and the cost was half the money.
Elizabeth the front desk person was excellent room was not ready at check in. location.. no beach access
Front desk was friendly and gave us a free upgraded room. Room was very clean on first impression. The bed was very comfortable. It felt like a brand new hotel even though it isn't. Great price too! I can't stand when people on here rate the breakfast. It's a continental breakfast so of course your not going to receive a home cooked meal. I had a bagel with my coffee and I was all set. :)
The check in clerk was very pleasant and the morning clerk got me a taxi - thank you
Hotel was close to airport and had free shuttle service. Room was very clean as was bathroom. Breakfast was included. Would definitely stay there again. N/A
Wifi, complimentary food and access to food 24/7 The wait time of the airport shuttle at the airport. I waited almost an hour for the shuttle after claiming my baggage
Staffs are super friendly and helpful. Bug bites on my daughters after sleep.
Very clean & well maintained
You have to pay $35 to park your car there for a week, but they don't tell you that till you get there . It use to be free to park when you stayed there. Other than that - the Hotel was great! The shuttle service to the Port Everglades is fantastic ! Very efficient and friendly!
This hotel was fantastic! Prestine clean rooms! Like a studio apartment with modern decor with kitchen. Contemplated moving into the room. Super Friendly staff! Complimentary breakfast was delicious, and had a variety of foods. The hotel also had a great shuttle service to and from the Hard Rock Casino! I highly recommend this hotel!!! We will most certainly be back! The only complaints I had were minor! We could have had a better view facing the roof of the other buidling. Coffee pot in room had old filter and leftover coffee in it.
I absolutely loves this place. Great location, friendly staff, amazing food. And the beds were xtremely comfortable. Parking was a bit expensive. $30/night
Located on beach near Birch Park. Kayaks, paddle boards, lounge chairs, umbrellas, towels, etc available on beach for guests. Valets, check in folks, & staff in general excellent. Rooms nice with good layout and generally quiet. Maid service okay- did not clean our room one day, even tho gone during mid day for about 3.5 hours- not really a biggie as rooms well supplied except for coffee. Saw young, middle aged, older, and family's with small children- EVERYBODY looked like having a good time. Two things- one morning fire alarm system tested for about an hour. Very loud speaker- wonder why cannot check b/t check in/checkout vs mid morning. Maybe fire dept controls and hotel does not have a choice. Other thing is somewhat trivial- hotel has very limited TV channels; missed The Walking Dead:( But wife could watch Oscars on other TV. Having 2 TVs a plus, even tho channel access limited.
Beautiful ,quaint ,romantic hotel on the beach. Nostalgic luxury. Our new go to vacation Resort! Bathroom could use some attention to the grout. Little mold here and there. Overall still an excellent place to stay.
I'm surprised there wasn't a pay-toilet! Extra for everything.
The rooms are a bit dates but beautiful, and the location, staff and amenities more than make up for it! Nothing
Our room was spacious and the view was gorgeous! The balcony off our room and on the back of the resort was great. We really enjoyed eating and having a few drinks out there. The resort's beach was very nice and the guys that worked the beach stand were very attentive. All of the staff were very friendly as well. We had a great time! The bar closes at 11:30pm, which seemed kind of earlier. We were there at close Saturday night and there was at least 30 people in there still wanting to stay at close.
Location; felt safe as a lone traveler. Friendly staff. Excellent housekeeping staff. No in room coffee maker.
Bathrooms were good and room standards were very acceptable Restaurant seemed a bit Galban hearted and lacked sole - being picky but bar AC was way too cold