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Great location, comfortable room Hallways and bathrooms were not clean to Hilton standards
Nice rooms, comfortable big beds, good price for location Not the most beautiful from the outside where we stayed. Came a day earlier than reservation and they were sold out. Parking $25 a night!
The proximity to port Everglades is convenient. When I arrived, I was ignored for 20 minutes just standing at the counter while 2 staff members were having a conversation. The lobby and hallways were filthy and smelled terribly. when I asked about the smell a staff member replied "that's just how it smells". While checking in online, I requested a high floor room with a marina view. what they gave me was a first floor room and the "beautiful marina view" was obstructed by overgrown and unkept vegetation, so overgrown that I couldn't get any sunlight into the room. The staff was both incredibly unfriendly and unhelpful. I called down 3 times on my first day to request extra pillows, they told me all 3 times the pillows were on the way. Nothing was ever delivered to the room. There was a large gathering of water underneath the television when I got into the room, when I asked about this they told me they would "look into it" This was without a doubt the worst stay I've ever had at a Hilton property. I would've stayed at a motel 6 and paid a fraction of the price If I knew it was going to be this terrible.
setting no breakfast before 7 am
Great hotel, great service. Our door balcony messed up on us and they moved us into a nicer room with a view to accommodate the inconvenience. Staff was nice and took great care of us. I would definitely go back again
Staff was friendly A/C did not work and carpets were dirty
Ants in room, being charged for a 23 oz draft but only getting a 16 oz glass.
Location to the convention center The lobby was extremely chaotic and loud. There is nothing near the hotel that gives you options for dining out as far as I could tell.
- Only "glitch" was that, when checking in, the front desk said that my business debit card was declined....twice. However: • There was 60x more funds in the account than was needed • I called the Bank and they had no record of even any attempts and • I immediately used that same card at the hotel restaurant Unfortunately, I was forced to use my personal credit card
Intercoastal view with a big tree blocking from seing anything
It was a great hotel. The rooms were updated and comfortable. Will highly recommend. Nothing
Shower did not work in my room. I let the front desk know upon checkout and they did not offer any discount for my inconvenience. I had to ask them what they could do for me, and after some haggling with them, they gave me free parking for the night. Will not stay at this hotel ever again.
The staff is friendly and accumulating. Easy access to beach front. Updated lobby and rooms. Near liquor store. Don't worth the $200+ a night rate I paid. It looks and feels like an old Holiday Inn that was renovated. The view from the rooms of the beach is only a half view as the building is blocking the rest. The carpet was stained. The shower had mold on the grout and caulked in areas. The A/C only kicked on when it wanted to. The pool is the size of an above-ground pool. I paid the rate because the reviews and pictures looked appeasing but it turned out to be a front. Also, it is not an adult only hotel; many, many families present and being very loud and obnoxious. 2-star rating. Only stay here if you find a rate for under $100 a night. Very, very disappointed.
Room and view was wonderful! Staff was helpful, and the pool was relaxing. Loved the love music at the pool. Breakfast at the hotel resturant cost us a pretty penny.
Very comfortable bed. Rooms are nice. Location to beach is great. Parking cost is $30/night. You can hear every sound through the door.
NOTHING. EVERYTHING. I would not stay here, they are not accomodating,the staff is rude and inconsiderate. There sheets were terrible, and the room was dirty.
Rooms are stylish, well concepted and executed. Baths and beds and interior design is well done. Rooms have great views and are quiet. This hotel and the W are the two best hotels in Fort Lauderdale and this is a great value. Close to restaurants and the beach. Slight access issues, but once you've stayed there you figure it out and its fine, the location offsets any access challenges.
The woman at the front counter was extremely helpful and friendly. She immediately saw our daughter who is two and offered to have us a crib sent up immediately. Hotel restaurant server was also excellent. Gave us great service and the food was great. Seemed a little too "uppity" for our family. It always seemed as if someone was looking for a tip. My husband went down to get a luggage cart to take our bags downstairs and the guy wouldn't let him have the cart. Said it was a "liability". I've been to a lot of hotels and always used my own luggage cart. It's not a liability for heavens sake. It just means someone won't get a tip. Also the bed was not very comfortable but that's just a personal opinion. It could be very comfortable to someone else.
Great view, location - nice rooms. Bed was way too comfortable!
Friendly staff,clean,close to beach. Nothing negative
This was a great place to stay. It was very nice and looked more modern than most of the hotels on the strip. Staff very friendly and helpful. Most rooms had a beautiful view of the ocean! The higher your room the better. Beds were very comfy. Room amenities: Keurig coffee maker, refrigerator, ice bucket, 4 glasses, safe, hair dryer, shampoo/conditioner/bath gel dispenser in shower, iron/board, mirrors on the closet doors, 2 bottles of water daily They also offered 2 welcome drinks from the bar upon arrival, free beach towels and 2 free beach chairs daily. Location: The location of this hotel was good for us. It is located at the corner of A1A and Sunrise Blvd. The beach was right across the street and this section of the beach wasn't as crowded. We did not need to rent a car. There was plenty of things within a block surrounding the hotel. There was a Thai sushi place, 24hr pizza place, Mediterranean/Vegan spot, deli/sandwich shop, ice cream, popcorn, Subway, 7 Eleven. There were also several souvenir shops, a pub and a couple of other small restaurants. We rented a scooter from Fun Rentals right behind the hotel so we could explore a little further. Great transportation without paying for valet parking. We also used the beach shuttle ($3/person). Other transportation options include Trolley ($1/ride), City bus (bus stop right out front), cab, Uber, bike rentals. The nightlife is about a mile south of the hotel (30 min walk) on A1A. The Galleria mall was about 1/2 mile west on Sunrise blvd...not far at all. Overall this was a great place and we would stay here again. The pool was sort of small though. I would have liked a microwave as well though. Restaurant in hotel was kind of expensive so we never ate there.
The personal are professional and very polite.
View and location Rooms are starting to run down already - maids screaming in the hallway - room not very clean
Great location. Great last minute deal thru Kayak. I will definitely stay again. My room was RIGHT BY THE ELEVATOR... bad move. You hear everythjbg coming in and out. Also, the chef... Well, let's just say the meal I had wSnt great. Actually, it wasn't good either.
location to sun life stadium staff was rude and room check-in is disfunctional. room should have been ready much sooner than it was.
Nice hotel with a good entertainment Service when we left the room our plane late, they din't help us (only for money) with a shower before we going. We must too the toilet in the casino for other close.
we only stayed for 2 nights and we really liked the swimming area and the casino the room was just what we wanted we will visit again the next time we are in florida 5 star all the way
I can not tell you just how horrible our stay was. we were still awake at 9am from the noise in the hall ,the next room was party city. How many whores can fit in a hotel room? even the dirt in the hallways and elevators surprised us. this isn't a hotel on the weekends it is like a sorority house with absolutely no rules and no regard for anyone elses sensibilities. horrible horrible stay.
The hotel is a self-contained city...lots of shops and restaurants...the downside was its a casino on Indian property so smoking is allowed----YUCK!
The casino wasgreat (even tho' we lost). Thefood was usually of good value. Our room was niceand the bed was great but itwas almost a mile walk from the elevator and wewerelocked out onASaturday night foralmost an hour!
Too expensive to its level.
I love the enviroment, staff, most resturant & shopping The only thing I dislike on every trip is room service, not the service itself but the food is of poor quaility. I made an inquiry a few trips back and found out it was prepared by The Blue Plate, where I dine after 1am as it was the only one open.....it's horrible!!!
The beds and linens were wonderful in our room. Room service for breakfast was excellent. The pool area is really lovely, both day and night. Rod Stewart's show was excellent. We found the hotel staff, with the exception of security people, were rather "grumpy".and this includes bartenders.
Worst cell and internet reception
Excellent pool bar service! Rivals sports bar service on both visits was BRUTAL! Stay at the other bars on property or go somewhere else. You will be glad you did.
Pretty location and the facilities are nice. The room was clean and comfortable. The staff and operations were a hot mess. Ownership has changed and it was as if every employee there was on their last day of work. The checkin was a mess, the billing was wrong three times, the beach was nearly impossible to get help with chairs etc. the place is on a steady decline. Find somewhere else to stay for that kind of money unless they get their act together. We recommend the Palms in Miami beach! Same price but 1000% better on customer service and style.
Love the pool and the view of the beach! Everything was clean! Couldn't take food outside to the pool or a cooler. Security guards were annoying on that.
The location and beach access. Hotel was beautiful and comfortable. Construction didn't take away from beauty of hotel. The resort fees. Just include in price up front.
Nice people and when things weren't right they made it right.
Location of the hotel is great, beautiful pool and patio, Great staff overall. The hotel is under heavy construction switching from Westin to Hilton So if you like the sound of pile drivers at 6h00am every morning.... Nothing was told or specified when we made our reservation that the hotel was a construction site!!! Not professional at all!
They aré remodeling all the hotel, so all services and features are not available
Pool area is fantastic, beachfront hotel and staff were accomodating and most of them freindly. very expensive to buy anything at the hotel. Room was not perfect but the beach view was memorable!! Worth the extra $$. There was no free wifi even with the pricy room! not acceptable these days.
THE beach, the room, the lobby I was charged for everything! Even charged for receiving a delivery package. At the end, it ended up being a very expensive hotel.
Excellent location, very nice pools and grounds, nice bathroom and comfortable beds, good TV selection, wonderful beach. Part of the hotel is under renovation and we could not go outside to our balcony. They were all locked and dirty from the reconstruction. We have stayed here about 5 yrs ago and everything was perfect. Everything is still very well kept ,but the hotel is starting to show signs of wear. So, the renovation is on time. Finish date is Fall 2016. I can't wait to see it. We will be back. Hotel very crowded and busy this holiday weekend.
A very nice, but somewhat dated resort. Excellent location. They need to patrol the very large property at night. A very loud group partied from around midnight until 4 AM to ruin any chance of a good nights sleep!
A beautiful place and always feels like you are on a luxury vacation. The lobby bar is one of the best hotel bars ever. I am concerned my credit card will be used under someone else's name as my bill I received was incorrect at the end of my stay and had the incorrect t address on the statement... Every time I've been to the hotel the check in is a huge issue and great area of concern... Honestly, limits my likeliness to return due to headache of rooms are never ready (I checked in last time the room wasn't ready until after 6p and this time I checked in at 4p and had to choose a room on a lower floor due to room on the original was not ready).
Everyone was very nice and knowledgeable I liked everything
Lots of activities to do, large chess, pedal car racing, stage, soccer goals, corn hole set up, ping-pong, foozeball, kids play room, kids camp, huge hot tub, 2 pools. Pool bar. Inside sky bar, amazing vue from rooftop. Clean rooms and modern for the age if hotel. Deff a nice place to stay i stayed 2nd floor marina vue #2333 next time ill stay in the tower . Alexander in maintenance/engineering was amazing too Pier 66 restaurant, is not attched to hotel might be seperate entity all together, however it has the class and feel of a 5 star classy reasuraunt but the noise of a pub or sports bar on game day weekend. 20 percent gratituity added to bill automatically and prices were beyond crazy for two people water and food expect around 50 to 90 bucks a head more if u have alcohol or appetizers. Food was great tho so was service. So to each is own still a great time.
The property is in a sorry state, run down, depressing. The pardon our appearance signs do not forgive the obvious neglect. The staff acts like they know it too. Stay away.
The pool area was very nice and great location on the water close to the beach I reserved a room with a king size bed. When I arrived I was told there was none available and was given a room with two queen size beds. They seemed smaller than queen and were definitely cheap mattresses. Very uncomfortable. Also the wallpaper was peeling off the walls and there was mold on the walls. Definitely not a 4 star!
My boyfriend and I flew in from out of town and stayed here this past week for 3 days. Everything was amazing; the front desk was very professional and polite. Room service was great and accommodating. I loved the spa pool and pool side bar. The view of the marina from our room was breath taking. We will definitely be staying here again when we fly in for Christmas.
Pool lounge and pool staff were very friendly and accommodating as was the bellmen. Lots of things tho do for kids. Breakfast menu at Mariners was very overpriced and of little value including drinks. Women's poolside restroom didn't have functioning locks on stalls.
Comfort, atmosphere. Staff was friendly, helpful. Outdoor walking from place to place (i.e. room to room, room to pool) Food was not good and not enough a variety. Needs coffee. Laundry facilities not in the building. Wine was way overpriced.
Hotel did not look the same as pictures displayed online. The room smelling like old cigarette smell it wasn't a balcony either
Very clean room Pool very cloudy
the rooms were very nice and clean. The bathroom wasthe best! Had a really nice walk in shower and plenty of hot water. The sinks were very luxurious and the pull out mirror was a really nice touch. I didn't use both t.v.'s but nice touch. The king size was bed was comfortable. Wish I could of stayed longer.
free shuttle to airport and cruise port also free pick up.
Very new (Jan. 2010) place that is very clean and well appointed. Felt like a hidden gem as they weren't that busy when we stayed. Would like to keep this place a secret but I have a feeling that's not going to happen as the word will spread quickly what a great value for the money this place was.
I found everything I needed. Laundry, detergent, breakfast,etc. I liked everything.!!
excellent for short stay- great and organized shuttle to pier for cruise.Hotel is in excellent condition. rooms were very clean and spacious, lots for your money! very quiet.. close to shopping.
Clean, well designed room, convenient location to attractions and beach. Friendly staff. Well done n/a
The staff was so efficient and everything ran so smooth without asking. Even though the staff was very accommmedating they could have been warmer and friendlier.
The room was very nice and comfortable and nicely decorated. It was a very pleasant experience. The closet was hard to access. There should have been a light in the closet. It was hard to see what was inside.
Everything was good Is on a location not easy to turn to hotel
This is an excellent place to stay overnight in between flights. The place is very comfortable clean and appealing, the staff is extremely helpful and courteous. I had come from a long overseas flight and it was just the rested I needed before travelling aging the next day. The restaurant/breakfast is pretty good as well.
Room was superb. Furnishings and decor top notch. In a word: Extraordinary!
clean new comfortable no coffee available in lobby like at all times- breakfast completely over by 9:30 with coffee only to purchase the Fairmont has coffee bar at all times!!!
Location, comfort, price
Great modern room with nice layout.
Brand new 2010 hotel, modern and ultra clean. Rooms are well designed and offer nice style and excellent comfort. Great value.
Very stylish accommodaton, huge rooms with spacious seating and writing areas.
The sofa long enough to stretch out on, great and rare None
The staff were very helpful, and close by to the airport and restaurants. Great pool. There is some road noise, but was not a problem.
I loved everything about the place The only thing I didn't like I was treated to two days at the hotel and it was paid for at checkout I was charged for hotel fee complimentary water a chair on beach that was a bit strange they should include it in the price especially When U check in and they tell you it's complimentry I get a bit cheated
Location, great pool, lots of on site food choices, no need to even leave the resort The housekeepers would forget to clean the room. Mattress is terrible
Location Staff from the pool really rude open more time the pool
Friendly staff. Social hour was very pleasant. Breakfast was very good. Rooms were large and comfortable. Nice stay.
service was great, shuttle ride to airport very much appreciated!
clean comfortable room nice staff very nice breakfast and happy hour noise from upstairs bathroom hookers in back parking lot
Very nice suites
This was a very nice hotel, if I am back in the area I will be staying here again.
The bed & pillows were so very comfortable. I don't usually sleep well at night.I slept like a baby. The room was nice, clean, decor was nice. We've traveled a lot for many years in 5 star to 3 star. VERY nice for a 3 star. Would prefer to have a restaurant at a hotel. This was more of a continental breakfast...but out was the most thorough one i have seen.
Mattress and location Nothing
This guest did not leave comments about this hotel.
Super friendly staff! The room was clean and overall a very clean,well maintained hotel.
Price. Location. Wifi. Cleanliness.
Room cleanliness , continental breakfast None
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
shuttle they did not serve breakfast at 6:30, room was not very clean
Spotless Room. Comfortable bed.
Clean, quiet, comfortable, friendly staff. No
Front desk was friendly and gave us a free upgraded room. Room was very clean on first impression. The bed was very comfortable. It felt like a brand new hotel even though it isn't. Great price too! I can't stand when people on here rate the breakfast. It's a continental breakfast so of course your not going to receive a home cooked meal. I had a bagel with my coffee and I was all set. :)
Hotel was close to airport and had free shuttle service. Room was very clean as was bathroom. Breakfast was included. Would definitely stay there again. N/A
The check in clerk was very pleasant and the morning clerk got me a taxi - thank you
Very clean room. Very helpfull staff. Beach is across the street. Great location to restaurants.
Very big rooms. Each room has a balcony & a kitchen
The staff here were great,especially the cleaning crew. I did not like paying $17 a day to park my own car.
The rooms were great Paying 25 bucks to valet everyday was ridiculous.
Good for the Money to much noise from neighbor rooms
The staff was super friendly, they recognized me by name every time I walked in the hotel. It was just a girlfriend and I staying here during our college spring break and we felt extremely safe while staying here which is important for a couple of females when in a place they have never been before. The pool area was somewhere we hadn't planned on using much since the beach is so close but we had some windier days while visiting so the pool was the perfect solution since it's more protected from the wind. The hotel is only a short walking distance from the boardwalk, restaurants, and Walmart so you have lots of stuff right close by if you don't have a car and don't want to pay for a cab. The hotel is also one of the stops for the water taxi so that can also get you most of the places along the board walk using that. The $18 self parking fee per night was kind of ridiculous to me. I loved the fact that it had a security gate although people could still walk past it. The self parking area didn't have a side entrance so you had to walk back around to the front of the hotel which wasn't that far of a walk but what bothered me the most is it wasn't well lit area. Other than that though, we had an overall great stay!
The pool area is very nice & it overlooks the intercoastal waterway. Cool little Tiki Bar and wonderful staff. I do not think it was clear the beach is not any easy walk from Resort and you can barely see ocean, ocean view rooms, very misleading. If I stayed there again, I would stay in a room that overlooked pool area/sound side. If you are not an beach/ocean lover, it would be a great place for you.
The room was spacious and clean. I also liked that there was an exercise facility on site. I was attending a conference at the Westin and the Crowne Plaza was very close to that (walking distance) and the cost was half the money.
Approx. 300 meters to the beach, nice pool area and situated to a "river" with a very nice view from our room. Rooms are large.
Elizabeth the front desk person was excellent room was not ready at check in. location.. no beach access
Excellent location and very nice hotel. We really enjoyed our stay at the Crowne Plaza. A bit pricey to eat at the hotel.
Across the road from the beach. Room was clean. The pool on the waterfront was cool. Water taxi came to the hotel and was only $26 for an all day pass. The noise from the elevator. Only 3 doors down but still was quite loud. Area was away from the bars and restaurants. Needed to get an taxi to most places.
Staffs are super friendly and helpful. Bug bites on my daughters after sleep.
Wifi, complimentary food and access to food 24/7 The wait time of the airport shuttle at the airport. I waited almost an hour for the shuttle after claiming my baggage
Very clean & well maintained
You have to pay $35 to park your car there for a week, but they don't tell you that till you get there . It use to be free to park when you stayed there. Other than that - the Hotel was great! The shuttle service to the Port Everglades is fantastic ! Very efficient and friendly!
Quiet, relaxing, close to shopping and restaurants. Could use more staff.
Wound up staying here during peak season on a business trip. Would be a great choice for family/spouse getaway and the staff were absolutely excellent. Excellent accomdation for the money and would go back.
The rooms are a bit dates but beautiful, and the location, staff and amenities more than make up for it! Nothing
I'm surprised there wasn't a pay-toilet! Extra for everything.
Our room was spacious and the view was gorgeous! The balcony off our room and on the back of the resort was great. We really enjoyed eating and having a few drinks out there. The resort's beach was very nice and the guys that worked the beach stand were very attentive. All of the staff were very friendly as well. We had a great time! The bar closes at 11:30pm, which seemed kind of earlier. We were there at close Saturday night and there was at least 30 people in there still wanting to stay at close.
I absolutely loves this place. Great location, friendly staff, amazing food. And the beds were xtremely comfortable. Parking was a bit expensive. $30/night
Beautiful ,quaint ,romantic hotel on the beach. Nostalgic luxury. Our new go to vacation Resort! Bathroom could use some attention to the grout. Little mold here and there. Overall still an excellent place to stay.
Located on beach near Birch Park. Kayaks, paddle boards, lounge chairs, umbrellas, towels, etc available on beach for guests. Valets, check in folks, & staff in general excellent. Rooms nice with good layout and generally quiet. Maid service okay- did not clean our room one day, even tho gone during mid day for about 3.5 hours- not really a biggie as rooms well supplied except for coffee. Saw young, middle aged, older, and family's with small children- EVERYBODY looked like having a good time. Two things- one morning fire alarm system tested for about an hour. Very loud speaker- wonder why cannot check b/t check in/checkout vs mid morning. Maybe fire dept controls and hotel does not have a choice. Other thing is somewhat trivial- hotel has very limited TV channels; missed The Walking Dead:( But wife could watch Oscars on other TV. Having 2 TVs a plus, even tho channel access limited.