Hotell i Harbin nära Nangang

Plus: Location

Minus: ------

Plus: Location was closed to the railway station

Minus: When I arrived at the hotel showing the staff booking page I've booked, which was in English. They just showed me the way to the railway station. They don't understand anything except Chinese. The way they reacted was also terrible.

Plus: The room was newly decorated and very clean, very comfortable bed, new and clean bed linen and towels, the bottle of water every day, they gave us a tea bag when we arrived which was great as we were traveling in Harbin in January and it was great to be able to drink tea after we arrived. The room facilities were really good value.

Minus: The bathroom had smoking smell, but we turned in ventilation every time we came in and it helped to get rid of the smell. The most annoying thing about my visit was constant renovation going on in the hotel and next to my room! We arrived late at night and we had to wake up early, because the renovation started in the room next to ours. It continued up to 11 o’clock. When I asked the receptionist how long this renovation was going to be, they assured me it stopped that day. But the next morning it started again in the opposite room and then again and again. Even on January, 1 they started it at 8.30! I think the hotel staff should consider telling about such things on booking.com or before checking in or offer the rooms on the floors where renovation has finished. I stayed in the hotel for 4 nights and never was able to get enough sleep!

Plus: It was classified as a 2 star hotel should be at least a 3 star hotel. Best bed I have slept in for a while. My partner said it was the best coffee she has had in China.

Minus: A little difficult to find go inside a building find the hotel lift and up to the 20 something floor to reception. I had to ask a few people where the hotel was.

Plus: I liked the room

Minus: The cleaners did not clean our room and we had to complain before they could do so.

Plus: Excellent location, very clean, comfortable room

Minus: Staff is not helpful on travel related questions eg laundry, attractions etc. The signage is not clear enough for taxi driver.

Plus: very nice and friendly staff.

Plus: Harbin main railway stn 50m ahead. Taxi plenty n drivers ok Food v basic

Minus: Bfast must catch up with other main citys hotels in shanghai, hangzhou , shenzhen .

Minus: Foreigners can't stay at this place any more. It's only for Chinese! I was lucky and they allowed me to stay only because I can speak Chinese. And another thing: practically no HOT water in the shower.

Plus: Very cosy comfortable bed

Plus: The place was Fantastic. I’ll stay here again for sure

Plus: It’s just a couple blocks from the train station and the staff were very accommodating about letting us check In late and allowed us to keep our bags there after checkout for the day.

Minus: When we arrived the toilet hadn’t been cleaned and there was urine all over the seat. It also appeared the floor hadn’t been cleaned.

Plus: The location was good, it’s close to Harbin train station The view from the window not bad

Minus: First of all, the girl on reception was rude Besides they took 100 dollar deposit and retuned only half of it for nothing. We booked hotel online and payed there also but in the end they took from me double of the price. And it didn’t worth it at all! For this double price hotel should be much better or there should be breakfast included

Plus: Hotel was nice and rooms were ok, location was ok, Shower leaked all over the floor but staff where quick to clean it up. Felt that the staff didn't want to try and communicate with us.

Minus: Staff could not speak English and found it very hard to communicate we had a room on the 16th Floor but you could still hear the airport shuttle bus drivers shouting also we had a very noisy neighbour who was shouting at 7am. Had trouble arranging to get to the airport early in the morning.

Minus: First of all, the driver couldn't find the entrance of the hotel, which was actually placed in a quite hidden place. That was not my first trip to China, so I had some experience already. The location is good if you need to catch a train, but around that area there are many dodgy people. The reception of the was quite rude and rushy, not like a 4 stars hotel should be. The room was small, old and very dirty with some small bugs on the floor. Some toilet facilities, such as the shower, were old and a damaged. What's more, our room had no water for a damage to the pipes. They fixed after one hour, already late night. The breakfast choice was only choice although it was good enough. Awful experience.

Minus: It was cold at night even with the air-conditioning. They ask in check in for deposit of additional half the deal you had and it something you need to be ready for.

Plus: The location was great, very close to most sight seeings and shopping malls.

Minus: Everything was perfect apart from the breakfast. It was meant to be western breakfast but the food was not appertising, it was more of Chinese food than western.