Convenience to centre of town and also the cleanliness of the hotel Not able to open windows so the rooms were a little stuffy. Only way to cool room was to put on air conditioning. If we were to stay there again we would insist on a room facing outward. The price per night was quite expensive as breakfast was not included. To take breakfast in the hotel would make it just a little too dear per night. We were able to get a really nice breakfast just a short walk into town at less than half the price.
Central and staff courtesy
Breakfast was way to expensive 18 euro plus 5 euro room service is way to expensive!!!
Very nice service employees, even the cleaing personal was nice and intelligent. Keep on with this! Perhaps you should make it possible to isolate the doors a little bit more, not totally (Room 241). Every talking on the aisle can be heard. This has nothing to do with the particular case of the strange guitar player and choir at 3 to 6 a.m. in the next room, which was apologized and rewarded.
The service and staff was extremely good also had food in Kudos which we really enjoyed, The room we stayed in had no heat and it was a very cold night and when we contacted staff member they got us to move which was all done very quickly but it was very inconvenient at 10 pm ish.
Great Location! Very nice hotel. Restaurant was very good too. Staff (all but one!) were friendly and helpful. The heat! We were on the top floor and the heat in the hall/room was very uncomfortable.
Everything, by far the best hotel I have ever stayed in, from the building itself to the staff. Excellent. The management of the Clarion should be proud of the customer experience it's staff provides. I look forward to my next stay in the Clarion.
A very pleasant, comfortable and quiet hotel.
Access to the gym and parking were both very convenient. Excellent location and friendly staff. The beds could have been a bit firmer.
The staff were very pleasant and the rooms were very clean and well maintained
modern amenities. great proximity to Cork City centre and shops, dining, etc. No fault of the hotel, but the construction out front is a bit of a pain.
The luxury and attention to detail and genuinely friendly/helpful staff. Low numbers of Irish staff.
Friendly attentive staff, upgraded room on check-in, which was very comfortable, especially bed Only a minor negative but there was no shower gel in bathroom, had to go & find some from maid
The room was great, really comfortable and modern The staff at the front desk were abrupt and not very welcoming. Need Training!!!!!
Everything was very pleasant and comfortable what you expect from a 5 star hotel,highly recommended. Some of the reception staff were a bit too regimental ,could have been little more friendly.
Good choice of restaurant in a relaxing setting. The staff were welcoming but not in your face.
The Kingsley was a great place to settle down In Cork. The staff were professional and took pride in their work. The rooms were nice and clean. My wife and I really enjoyed our stay. I didn't mind this actually but the Kingsley is about a 15-20 minute walk to the city center. You could take a cab or walk it. The reason i didn't mind was because it was far enough away that you weren't surrounded by the noise.
Hotel facilites were excellent. Superb breakfast and dinner in the evening. Great views of the River Lee and Weir.
had a truely excellent time over a weekend and would highly recommend it to anyone. the staff were friendly and helpful. the rooms were spacious and well equipped and the breakfast were a real treat.
The Food was tasteless.
Staff were very friendly and welcoming, the room was very clean and tidy, the hotel is easy to access and is well located in the city.
Great room and bathroom; Awesome breakfast
location,very close to city center noise coming from outside at night (pubs, noisy guests)
When I asked for new pillow cases because mine had hair all over them, the counter help did bring me new ones and apologized. The breakfast was decent. It was dirty. And for the money a higher standard was expected.
All of the staff,Reception,Diningroom, and Night staff were pleasent and most helpful. The position of the room safe,floor level, in the room I stayed in on this visit.
Liked the location and the rooms were large, and nicely decorated. Shower is brilliant, really powerful. Its so hot, windows dont open more than about 2 inches and quite uncomfortable to be so warm especially when your getting ready after a shower.
location & value for money. no
Breakfast was lovely and the staff were very friendly. The room was extremely clean and very comfortable No
good location price to high for standards and facilities
Space of the room and king size bed , newly refurnished room , nice bathroom. Location quite near from main streets of Cork. Our room was on the street side , and thus quite noisy . Rooms on the other side are preferable I suppose.
location, wonderful breakfast lack of dining facilities during remainder of day
Modern decor, very clean, 5min walk into the city, nice breakfast, helpful staff, free parking, easy to find. Would definately stay there again! No bottled water in the room or any vending machines (that we could find!) to get a drink from which was worse as the rooms were roasting at night even with the window wide open and there were no dials to control the room temperature.
The staff was pleasant Limited hot water in shower. It was awful. Pillow cases were old and woke up with fluff stuck in our heads. Cold room. Door was broken. Television never worked. Will never stay there again for more than one night!!!
A convenient City center location, very good choice of cooked hot breakfast, helpful staff with good local knowledge of the city. Very limited parking at hotel.
The pool was nice and the hotel bar was fun. Location was perfect for walking to local attractions and restaurants.
large comfy beds, quiet peaceful rooms, staff very helpful with parking lack of a mini bar, parking was limited
clean hotel, polite and friendly staff the room was to hot, window didn't open much!
all the saff were very friendly car parking very poor
The swimming pool and design of the room
in need of a update a bit scruffy
the staff were exeptional - very helpful and friendly
the leisure centre. there was no proper parking. you had to park on the street and had to pay by the hour.
I liked the carpets and the cotton sheets and the breakfast black pudding. The person on the desk was helpful finding times of buses. The heating or plumbing system was very noisy, and there was very little sound insulation generally; people coming in late and closing the doors of their rooms would have woken me up had I not been kept awake by the strange sounds from the heating.
the staff were so friendly and helpful-the food was very good-5 star all the way
Staff were excellent. Hotel is gorgeous and makes you feel special There was slight dirt in the room... around the bath grouting and on the wooden slatted blinds in the room (dust). For 5 star this should be up to standard! Other than that it was lovely.
From start to finish it was very relaxing. The Staff were excellent we initially had a problem with our room the carpet was very gruby, we called reception and they immediately came up and moved us to another room. The food was excellent. Even though this hotel was rated 5 star i felt the rooms were 4 star standard
Staff very helpful to ensure our stay was most enjoyable
Old world charm and very polite staff
comfortable and relaxing and very pleasant somewhat pricey
The rooms were beautiful, clean, and spacious. We arrived early, got a room quickly, and even were upgraded to a suite just like that. The staff treated us like queens and kings, making us feel like part of their family. Everyone was cheerful and helpful during our stay, and the bartenders were eager to talk about local places to see and shop at. A highlight indeed for our Ireland trip.
Facilities The hotel is hard to find. Even the GPS struggled to get us there. Old world atmosphere, with some unusual and welcome additions; a bottle of whisky at the reception desk to parch the thirst and ease the frustration of locating the place. Another fun touch, a putter and play practice green in the room. It is a nice place but would I stay there again? probably not. It's the little things that matter in a hotel and the dinning reception left us cold. We made dinner reservations and showed up on time, appropriately dressed, only to be kept waiting while others streamed by, were welcomed, and seated. Eventually,We were placed in a back room at what must have been the worst table in the place, center stage, traffic area in a room surrounded by cozy booths. The Food and service excellent, but the second rate treatment left a bad taste. So we move on, to a better experience somewhere else.
Very welcoming, great value and city centre location, but a countryside feel in the beautiful gardens
Perfect staff who were interactive but not overly intrusive. Excellent food in an unstuffy atmosphere. Interesting layout of furnishings and nooks and crannies. The layout of the bedroom was at times impractical.ie dressing table with no mirror but a TV and hairdryer and the desk with mirror but cluttered with writing and information brochure. So nowhere to put toiletries.
amazing staff, nothing too big a problem, beautiful surroundings.
Very comfortable king size bed, excellent food in Perrotts Restaurant (but wine a bit on the expensive side), lovely swimming pool, hotel in good location within walking distance of city centre. No tea / coffee making facility in bedroom would be our main complaint. Reception staff on arrival were friendly but while checking in, the girl answered two phone calls, and spoke to other guests around us making us feel a bit in the way.
Vi blev vänligt bemötta av personalen. Lägenheten vi fick var bekväm och fräsch. Frukosten vi hade bokat var lite dyr om man inte ville ha irländs frukost.
Frukosten var jättebra, rummet fint och trevlig personal. Det var rätt lyhört så trafiken utanför hördes mycket.
The sweets on the counter, the location, generous bedding provision the smell in the room, not being able to put our passports in the safe because the manger wasn't there at the time.
The location is exellent, in the heart of the city, close to main shops, with interesting local pubs. The staff are very pleasent, helpful, obliging, they work hard and smile easily. The breakfast was very good. The room was so cold,it became unbearable, none of the radiators on the landing outside our room were turned on, there was absolutely no heat coming from our radiator, the draught coming through the window were my bed was situated was horrendous, both my friend and i got into our beds fully clothed, with scarves and gloves, and I eventually had to share my friends bed to gain some body heat. my son swapped rooms with us, because his radiator was working. we were awake for most of the night because of the cold
Room was clean and warm, shower and TV worked properly. Staff were friendly and helpful. Service was prompt. Decor dated, hotel parking limited, stairs very steep. Light over 1 bed did not work. This is an older hotel so it is difficult to bring it to the standard of a moden hotel but we felt this should be reflected in the price. The hotel could make better use of their great location and history in the area and improve bar and restaurant facilities to bring more local customers to the hotel and to encourage residents to use those facilities more. Breadfast was ordinary enough, could have been more "gourmet" with much better choices. Local cafe offered a better breakfast for less. Hotel bar closed at 11pm, you could only get bottled drinks from night porter. Felt overall we were paying a lot for the room and for breakfast (which was extra).
friendly staff, parking, location, needs updating
the hotel is overpriced, the rooms are extremely basic
Large comfortable room right in city centre I think that for the price I paid breakfast should have been included
Good location, not far from the center and bus station; however music bars across the street can be noisy on a weekend night The building doesn't look too good on the outside, however the room was good. The continental breakfast paid separately wasn't impressive, I should have tried an Irish one at the surrounding pubs.
Location and friendlines of staff Problem with warm water from cold tap
caught up with friends , used the city as a central meeting point , also did some shopping
It is very near city centre and bus station. Located at a very quiet street
Everything - great hotel, helpful and friendly staff, good food and free courtesy coach to the airport terminal.
Next to airport. Nice, clean room. Helpful staff.
Fantastic. Stayed 7 nights, would go back to Ireland just to stay at this hotel. Rooms were big, comfortable, and clean. Staff was wonderful, especially Manny at the front desk. Went out of his way to make sure we had everything we needed. Restaurants were good, location was central to everything. Highly recommend !
No dining room for dinner in the evening
Great large room with all facilities incl wifi. Great breakfast with eggs cooked to order. Great evening meal in restaurant. We are world travelers staying in 3-4 star chain hotels, we wish every hotel was this good! We never heard one plane take off! Stay here. We cancelled a city centre hotel in Cork on arrival because of traffic and limited parking. i.e. No parking! Stay at this hotel ! You will be pleased. Staff are very helpful too!
This was an unexpected treat. The hotel has only been open for about a month. The staff went out of their way to accomodate our every need. I would highly recommend this hotel. Great value for money.
Excellent, clean hotel with an extremely convenient location. It was a wonderful value for the price.
The menu in the obar has been refreshed.better selection the breakfast still needs looking at
Staff friendly, welcoming and polite. Room excellent with free Wifi etc. Interesting design to the public rooms - aircraft memorabilia. Food good and well presented. Good to have the option of freshly cooked omelettes at breakfast. Only downside was tables in the bar which doubled up as the restaurant for dinner. The modern design of the tables made it impossible to get my legs under the table in a normla way. It was necessary to sit with legs wide apart or "side saddle" - even more of a problem for a woman!
The cleanliness of the place, the bathroom sparkled the bedroom was exceptionally nice. No, it was perfect in every way.
We arrived late at night and departed very early for our flight out, but the staff and amenities were excellent -unfortunately our stay with you was too short to add more detail.
The staff were extremely helpful & polite.
Very relaxing, staff are very nice and extremley helpful at all times,
Child friendly. Accomodating staff who moved us and our 2 year old to a room further away from the function room on request. Lovely pool. Spotlessly clean everywhere.
Very friendly staff and an excellent buffet breakfast. Very child friendly We stayed separated nights and therefore has two different rooms. The first room was a perfect size for a travel cot and we still had room to move! The second night we stayed on a different side of the hotel and the room was much smaller but still really nice.
The atmosphere and the bar. I could not get an appointement for the spa. I should have booked it before I came down.
spa treatment was excellent and staff were friendly. Evening Meal was most enjoyable. Coffee facilities in room could be better.
The choice of breakfast was excellent. Never got to use of Spa as it was booked out. We were very disappointed that the location of the hotel was not specified. We wanted to visit places of interest but there were no information pamplet's to pick from. We asked a member of staff at reception, who gave us a map & marked some places. There was no information either how to get there or about the places. The entertainment was appalling. We will not be recommending your hotel to anyone.
The room was spacious and the swimming pool was a big hit. Breakfast is buffet style and not kept adequately stocked resulting in a big scrum everytime something was brought out. The room had no airconditioning but when you left the windows open for air, the noise from the nearby main road was incessant.
loved the continental duvets and the wonderful breakfast. reception staff was very helpfull. the room was quite warm but we could not open the window due to the noise of the nearby motorway.
Just relax,time out
Proximity to City. Motorway noise, hotel was shabby- mini bar was broken and the overall hotel was kind of flimsy - we could hear the toilet flushing in neighbouring rooms. Untypical of Radisson
the family room was sooooooooooooo comfortable and clean. even though we only stayed one night we noticed the staff to be so genuine and nice. this is the hotel for us for all our visits to cork from now on. to be honest i cant make any comments here as there is nothing to complain about.
reception staff very welcoming no
Staff were attentive and helpful. Breakfast plentiful, lounge areas were spacious and relaxing. Easy to access Cork city centre by car. Bathroom was adequate but a little tired and could have done with re freshing.
I only stayed overnight but I found the staff very friendly and the room very comfortable.
the weather thats all. tv wasnt workin, not enough towels, not that great
Good allround. Friendly welcoming staff. Good design Liked reception area and the piano lounge and the bar/restaurant. Enjoyed meals in the down stairs restaurant also. We were happy and comfortable there. We would stay there again and recommend it to friends
Good value for money for the quality of the hotel. The breakfast is expensive @Euro 12.50, the hotel is situated about 10 minutes outside Cork city so you need a taxi(11Euro) each way if you are going to the city for few drinks/night out.
Cleaniless of hotel in general, comfortable beds, bottles of water provided was a nice touch as well as the biscuits with tea, spacious dining room for breakfast which I might add the food was excellent and last but not least my husband and myself requested to change rooms after our first night as the ventilation system outside was a bit on the loud side and there was no fuss made by the front desk staff who faciltated this move and relocated us to a much quieter room where we were most comfortable and would definitely stay at your hotel again.
The foyer, bar area and restaurant are all lovely. Rooms are dated and need of a facelift. Too expensive. The spa facilities are not in the hotel, they are up the top of a steep heel, which you need to drive to really.
Very friendly staff. Good car parking
Our room was great, and the price was great value also. Also room service was perfect, and the food very good, and great quality. Our room was very cold when we arrived. And we were told we couldn't have any heating until 9 o clock. which we found to be unbelieveable. We were offered a small heater, but with the bathroom to cold to enjoy a bath, before heading out, it was very disappointing, and also took the joy out of what you a hotel, which is some warmth and luxury..We had to put on extra clothes, forgoe our baths/showers, and make the best of it, but it wasn't comfortable until the next day, when the heating had been on for a while...Also we couldn't get the music system to work, and a porter checked it, and said maybe it was our Cd's? And said nothing could be done about it, as you had none to spare..which was also a bit dissapointing, as we had CDs of the band we were down from dublin to see at the marquee, and when we saw the player, were delighted as thought we could play the CDs beforehand, to find out we couldn't. Although later that evening, my husband cleaned the player, and we got it going, but leading up to going out, we were cold, and couldn't play the music...Also the bar and reception couyld be made more welcoming visually, it all looks a bit vast and cold....
The location of the hotel was my prime consideration. It was perfectly placed in relation to clients that I was visiting. Wi-fi reception was a bit hit and miss
Convenient to the City , Raaailwaay etc.
Girls at reception extremelly friendly Bar food, really really bad. Not even 2star standard. Left the ceaser salad it was so bad. Bar staff under hugh pressure
The room was too small for two people. It would be suited as a single room.
Easy to find.Good location across the river from bus station and main shopping street and bars. RC church close by. Walking distance from train station.On site leisure facilities/swimming. Bring your gym kit as well as swimming costume. Friendly staff everywhere. Pleasant room overlooking the river. Self serve breakfast in lovely dining room, adequate choice. Impressive spacious, welcoming & luxurious foyer with relaxed atmosphere. Fire doors in corridors noisy but understand their importance so not complaining.Prolonged smell of cigarette smoke in our room one night, penetrating from another room, I think, which I didn't like, but realised I hadn't specified non smoking room when checking in, not sure if it would have made a difference. One of the lifts was out of order.Didn't eat in bar as nothing on menu appealed to us and bar area not particularly inviting. Are you missing an opportunity?
clean room,friendly staff cant complain
Not far from Shopping
Close to City Parking was difficult
great location for bus/train and city centre i suppose its just like most hotels nothing very personal
En eloge till ledningen som tog sitt ansvar när jag blev dålig av vitlöksmaten som jag fick av misstag. Mysigt Hotell med bra läge. Bra frukost. Synd att vi missade miljön runtomkring p.g.a vitlöksmaten.
Positiv och serviceinriktad personal
excellent and helpful staff
This hotel is in a quiet wooded location with good sized grounds but is still within easy reach of Cork City for excellent shopping and other attractions.
Very comfortable, staff generally very friendly and room very clean and spacious
general facilites, warm and friendly staff in all areas. telephone messages from outside were never delivered; these were received at reception desk and were important.
Room comfort and bar/resturant
I liked the staff they are so friendly and would do their best for you
I stayed at hotel as my niece was having her wedding reception there and the wedding area was stunning and everything was done to perfection
We enjoyed our stay at the Vienna Woods Hotel. The rooms were well appointed, comfortable, and tastefully decorated. We ordered food from the bar. Food and service were both excellent. The selection of TV stations was poor.
Just thought it was a real warm, homely Hotel at an excellent price Only fault was that there was no shampoo in our bathroom
Location and friendliness of staff
The hotel is set in lovely woodland area over looking a lake and yet only 10minute drive to Cork City with it's many excellent restaurants and shops. The staff were very friendly and helpful. The hotel, because of the romantic surroundings is ideal for couples but also spacious enough to suit families. Excellent breakfasts. No complaints!
Close to the city centre and restaurants. Shower - water was not very warm. No way to control the temperature of the water. Just push a button that lasts for about a minute. Then have to keep repushing to get more water. Hotel was very noisy with lots of people running up and down the corridors. But was cheap and what I expected from a backpackers hostel.
it's really clean and modern too much expensive and every service was not free. Our room (602) was like a corridor, so too small for 6 persons
I liked the spacious room I got and the location of the area for the value of the money I paid.
Very nice facilities
the only thing that maybe someone wouldn't appreciate is that it's located on a hill but it wasn't a problem for me, just a short walk. You'll find there very kind and helpful staff, friendly atmosphere, many services available, i was in a double room, not so big but nice room and nice bathroom with shower, cheap internet, very close to city centre, would definitely stay again
The staff were great. They were very helpful and knowledgeable about things to do and how to get there. They were also very nice to everyone. It was also nice having my own bathroom and shower. The room was very small. There was hardly any room to walk, and with 6 people plus luggage in my room it was very difficult to move around.
good position, big kitchen, friendly staff, good price quite dirty
it was an experience like no other place i have slept at,to meet so many people of all types of nationalities in just one night,the people who run it seemed to do a good job there
Hostel owners were pleasant and provided good trip information. Bathroom could have been cleaner, mold and mildew around shower and toilet.
Interent was cheap. It could have been cleaner - my room had piles of hairs on the floor. It could have been easily cleaned with the sweep of a broom. The sink at the end of the hall was was always clogged. The breakfast was very minimal and unsubstantial. I booked a room with a bathroom, and this hostel didn't have any, so there was some kind of miscommunication between the website and the hostel.