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The room was great, really comfortable and modern The staff at the front desk were abrupt and not very welcoming. Need Training!!!!!
Friendly attentive staff, upgraded room on check-in, which was very comfortable, especially bed Only a minor negative but there was no shower gel in bathroom, had to go & find some from maid
The luxury and attention to detail and genuinely friendly/helpful staff. Low numbers of Irish staff.
Staff were very friendly and welcoming, the room was very clean and tidy, the hotel is easy to access and is well located in the city.
Great room and bathroom; Awesome breakfast
had a truely excellent time over a weekend and would highly recommend it to anyone. the staff were friendly and helpful. the rooms were spacious and well equipped and the breakfast were a real treat.
Hotel facilites were excellent. Superb breakfast and dinner in the evening. Great views of the River Lee and Weir.
Everything was very pleasant and comfortable what you expect from a 5 star hotel,highly recommended. Some of the reception staff were a bit too regimental ,could have been little more friendly.
The Food was tasteless.
Good choice of restaurant in a relaxing setting. The staff were welcoming but not in your face.
The Kingsley was a great place to settle down In Cork. The staff were professional and took pride in their work. The rooms were nice and clean. My wife and I really enjoyed our stay. I didn't mind this actually but the Kingsley is about a 15-20 minute walk to the city center. You could take a cab or walk it. The reason i didn't mind was because it was far enough away that you weren't surrounded by the noise.
En eloge till ledningen som tog sitt ansvar när jag blev dålig av vitlöksmaten som jag fick av misstag. Mysigt Hotell med bra läge. Bra frukost. Synd att vi missade miljön runtomkring p.g.a vitlöksmaten.
Positiv och serviceinriktad personal
Relaxing and enjoying the surroundings Disapppointed with restuarant food.
The hotel itself was luxurious and classy. wine 8e per glass 3e per can of coke in the room, menu quite expensive but it was a 5star hotel so i suppose it was always going to be expensive.
We really enjoyed the spa facilities and the warm, relaxed & friendly atmosphere around the hotel. I would definitely recommend this to anyone looking for a quiet time away from the hustle & bustle of the city. The hotel restaurant was disappointing. The meal took far too long to be served & the restaurant was quite cold.
Excellent hotel. Service was fantastic. staff were very polite and always helpful. I will definately return
No courtesy bus into city.
This is a first class hotel with extremely curteous staff, wonderful location and quality of accommodation. Would definitley recommend this to anyone!! The only down point to the stay was the bed. While the bedding itself was extremely comfortable, it was two (large) single beds pushed together. Due to the carpet protectors on the legs, the bed shifted slightly during the night and if not careful you could fall down between the 2 beds..
access to cork heating in room does not work and can not be fixed
Peace n quiet pool spa etc nice room Lack of kettle n room
beautiful hotel and friendly staff breakfast not great
Nice, comfortable and warm hotel interior and very comfortable room. Food good but overpriced. Good spa facilities although found the pool and spa water a little cold and for that reason probably will not return for the spa facilities. Booked a very reasonable 2 night stay with booking.com but very disappointed to hear that guests who had spotted a local newspaper advertisement were staying for a night with dinner and breakfast for approx. a third of the price of what we were paying for our room plus dinner. Raised our disappointment with reception staff on departure but even though I called the hotel directly looking for their best rate/offer for our stay I was advised that it was merely unfortunate but that if we didn't read the newspaper advert...
Convenience to centre of town and also the cleanliness of the hotel Not able to open windows so the rooms were a little stuffy. Only way to cool room was to put on air conditioning. If we were to stay there again we would insist on a room facing outward. The price per night was quite expensive as breakfast was not included. To take breakfast in the hotel would make it just a little too dear per night. We were able to get a really nice breakfast just a short walk into town at less than half the price.
Everything, by far the best hotel I have ever stayed in, from the building itself to the staff. Excellent. The management of the Clarion should be proud of the customer experience it's staff provides. I look forward to my next stay in the Clarion.
The service and staff was extremely good also had food in Kudos which we really enjoyed, The room we stayed in had no heat and it was a very cold night and when we contacted staff member they got us to move which was all done very quickly but it was very inconvenient at 10 pm ish.
Breakfast was way to expensive 18 euro plus 5 euro room service is way to expensive!!!
A very pleasant, comfortable and quiet hotel.
Central and staff courtesy
The staff were very pleasant and the rooms were very clean and well maintained
Very nice service employees, even the cleaing personal was nice and intelligent. Keep on with this! Perhaps you should make it possible to isolate the doors a little bit more, not totally (Room 241). Every talking on the aisle can be heard. This has nothing to do with the particular case of the strange guitar player and choir at 3 to 6 a.m. in the next room, which was apologized and rewarded.
Great Location! Very nice hotel. Restaurant was very good too. Staff (all but one!) were friendly and helpful. The heat! We were on the top floor and the heat in the hall/room was very uncomfortable.
Trevlig personal. Avkopplande med tillgång till lummig trädgård. Gratis kaffe, stor frukost buffé. Saknade hiss
Den välkomnande personalen. Rummets comfort och förstoringspegeln som satt på spegelglaset i det fräscha badrummet. Den mysiga matsalen som serverade en mycket riklig frukost. Utsikten med den vackra trädgården. Bodde i rum nr8 Närheten till stadsbussar. En av de bästa övernattningar någonsin. Jag har rest i sedan 1963 och upplevt många olika boenden. Booking com är också en toppenbokningssida. Faktiskt ingenting...
Mycket vänlig personal och fantastiskt god frukost, fin utsikt fr frukostmatsalen. Läget, fel sida kanalen.
Servicen och den vänliga personalen. Skulle önskat ett sällskapsrum som inte är frukostmatsalen.
stora rum det ar inte ett hotell , det ar B+B !!!!
A convenient City center location, very good choice of cooked hot breakfast, helpful staff with good local knowledge of the city. Very limited parking at hotel.
the staff were exeptional - very helpful and friendly
The staff was pleasant Limited hot water in shower. It was awful. Pillow cases were old and woke up with fluff stuck in our heads. Cold room. Door was broken. Television never worked. Will never stay there again for more than one night!!!
The swimming pool and design of the room
large comfy beds, quiet peaceful rooms, staff very helpful with parking lack of a mini bar, parking was limited
I liked the carpets and the cotton sheets and the breakfast black pudding. The person on the desk was helpful finding times of buses. The heating or plumbing system was very noisy, and there was very little sound insulation generally; people coming in late and closing the doors of their rooms would have woken me up had I not been kept awake by the strange sounds from the heating.
The pool was nice and the hotel bar was fun. Location was perfect for walking to local attractions and restaurants.
clean hotel, polite and friendly staff the room was to hot, window didn't open much!
the leisure centre. there was no proper parking. you had to park on the street and had to pay by the hour.
in need of a update a bit scruffy
all the saff were very friendly car parking very poor
Breakfast was lovely and the staff were very friendly. The room was extremely clean and very comfortable No
Space of the room and king size bed , newly refurnished room , nice bathroom. Location quite near from main streets of Cork. Our room was on the street side , and thus quite noisy . Rooms on the other side are preferable I suppose.
good location price to high for standards and facilities
location, wonderful breakfast lack of dining facilities during remainder of day
All of the staff,Reception,Diningroom, and Night staff were pleasent and most helpful. The position of the room safe,floor level, in the room I stayed in on this visit.
Liked the location and the rooms were large, and nicely decorated. Shower is brilliant, really powerful. Its so hot, windows dont open more than about 2 inches and quite uncomfortable to be so warm especially when your getting ready after a shower.
When I asked for new pillow cases because mine had hair all over them, the counter help did bring me new ones and apologized. The breakfast was decent. It was dirty. And for the money a higher standard was expected.
location & value for money. no
location,very close to city center noise coming from outside at night (pubs, noisy guests)
Modern decor, very clean, 5min walk into the city, nice breakfast, helpful staff, free parking, easy to find. Would definately stay there again! No bottled water in the room or any vending machines (that we could find!) to get a drink from which was worse as the rooms were roasting at night even with the window wide open and there were no dials to control the room temperature.
Very comfortable king size bed, excellent food in Perrotts Restaurant (but wine a bit on the expensive side), lovely swimming pool, hotel in good location within walking distance of city centre. No tea / coffee making facility in bedroom would be our main complaint. Reception staff on arrival were friendly but while checking in, the girl answered two phone calls, and spoke to other guests around us making us feel a bit in the way.
Perfect staff who were interactive but not overly intrusive. Excellent food in an unstuffy atmosphere. Interesting layout of furnishings and nooks and crannies. The layout of the bedroom was at times impractical.ie dressing table with no mirror but a TV and hairdryer and the desk with mirror but cluttered with writing and information brochure. So nowhere to put toiletries.
Facilities The hotel is hard to find. Even the GPS struggled to get us there. Old world atmosphere, with some unusual and welcome additions; a bottle of whisky at the reception desk to parch the thirst and ease the frustration of locating the place. Another fun touch, a putter and play practice green in the room. It is a nice place but would I stay there again? probably not. It's the little things that matter in a hotel and the dinning reception left us cold. We made dinner reservations and showed up on time, appropriately dressed, only to be kept waiting while others streamed by, were welcomed, and seated. Eventually,We were placed in a back room at what must have been the worst table in the place, center stage, traffic area in a room surrounded by cozy booths. The Food and service excellent, but the second rate treatment left a bad taste. So we move on, to a better experience somewhere else.
Staff were excellent. Hotel is gorgeous and makes you feel special There was slight dirt in the room... around the bath grouting and on the wooden slatted blinds in the room (dust). For 5 star this should be up to standard! Other than that it was lovely.
comfortable and relaxing and very pleasant somewhat pricey
Very welcoming, great value and city centre location, but a countryside feel in the beautiful gardens
Old world charm and very polite staff
amazing staff, nothing too big a problem, beautiful surroundings.
The rooms were beautiful, clean, and spacious. We arrived early, got a room quickly, and even were upgraded to a suite just like that. The staff treated us like queens and kings, making us feel like part of their family. Everyone was cheerful and helpful during our stay, and the bartenders were eager to talk about local places to see and shop at. A highlight indeed for our Ireland trip.
the staff were so friendly and helpful-the food was very good-5 star all the way
From start to finish it was very relaxing. The Staff were excellent we initially had a problem with our room the carpet was very gruby, we called reception and they immediately came up and moved us to another room. The food was excellent. Even though this hotel was rated 5 star i felt the rooms were 4 star standard
Staff very helpful to ensure our stay was most enjoyable
Next to airport. Nice, clean room. Helpful staff.
No dining room for dinner in the evening
The menu in the obar has been refreshed.better selection the breakfast still needs looking at
Fantastic. Stayed 7 nights, would go back to Ireland just to stay at this hotel. Rooms were big, comfortable, and clean. Staff was wonderful, especially Manny at the front desk. Went out of his way to make sure we had everything we needed. Restaurants were good, location was central to everything. Highly recommend !
The cleanliness of the place, the bathroom sparkled the bedroom was exceptionally nice. No, it was perfect in every way.
We arrived late at night and departed very early for our flight out, but the staff and amenities were excellent -unfortunately our stay with you was too short to add more detail.
Excellent, clean hotel with an extremely convenient location. It was a wonderful value for the price.
Great large room with all facilities incl wifi. Great breakfast with eggs cooked to order. Great evening meal in restaurant. We are world travelers staying in 3-4 star chain hotels, we wish every hotel was this good! We never heard one plane take off! Stay here. We cancelled a city centre hotel in Cork on arrival because of traffic and limited parking. i.e. No parking! Stay at this hotel ! You will be pleased. Staff are very helpful too!
Everything - great hotel, helpful and friendly staff, good food and free courtesy coach to the airport terminal.
The staff were extremely helpful & polite.
This was an unexpected treat. The hotel has only been open for about a month. The staff went out of their way to accomodate our every need. I would highly recommend this hotel. Great value for money.
Staff friendly, welcoming and polite. Room excellent with free Wifi etc. Interesting design to the public rooms - aircraft memorabilia. Food good and well presented. Good to have the option of freshly cooked omelettes at breakfast. Only downside was tables in the bar which doubled up as the restaurant for dinner. The modern design of the tables made it impossible to get my legs under the table in a normla way. It was necessary to sit with legs wide apart or "side saddle" - even more of a problem for a woman!
The choice of breakfast was excellent. Never got to use of Spa as it was booked out. We were very disappointed that the location of the hotel was not specified. We wanted to visit places of interest but there were no information pamplet's to pick from. We asked a member of staff at reception, who gave us a map & marked some places. There was no information either how to get there or about the places. The entertainment was appalling. We will not be recommending your hotel to anyone.
Very relaxing, staff are very nice and extremley helpful at all times,
Very friendly staff and an excellent buffet breakfast. Very child friendly We stayed separated nights and therefore has two different rooms. The first room was a perfect size for a travel cot and we still had room to move! The second night we stayed on a different side of the hotel and the room was much smaller but still really nice.
loved the continental duvets and the wonderful breakfast. reception staff was very helpfull. the room was quite warm but we could not open the window due to the noise of the nearby motorway.
spa treatment was excellent and staff were friendly. Evening Meal was most enjoyable. Coffee facilities in room could be better.
Proximity to City. Motorway noise, hotel was shabby- mini bar was broken and the overall hotel was kind of flimsy - we could hear the toilet flushing in neighbouring rooms. Untypical of Radisson
The room was spacious and the swimming pool was a big hit. Breakfast is buffet style and not kept adequately stocked resulting in a big scrum everytime something was brought out. The room had no airconditioning but when you left the windows open for air, the noise from the nearby main road was incessant.
Child friendly. Accomodating staff who moved us and our 2 year old to a room further away from the function room on request. Lovely pool. Spotlessly clean everywhere.
The atmosphere and the bar. I could not get an appointement for the spa. I should have booked it before I came down.
Just relax,time out
the weather thats all. tv wasnt workin, not enough towels, not that great
Good value for money for the quality of the hotel. The breakfast is expensive @Euro 12.50, the hotel is situated about 10 minutes outside Cork city so you need a taxi(11Euro) each way if you are going to the city for few drinks/night out.
Staff were attentive and helpful. Breakfast plentiful, lounge areas were spacious and relaxing. Easy to access Cork city centre by car. Bathroom was adequate but a little tired and could have done with re freshing.
Cleaniless of hotel in general, comfortable beds, bottles of water provided was a nice touch as well as the biscuits with tea, spacious dining room for breakfast which I might add the food was excellent and last but not least my husband and myself requested to change rooms after our first night as the ventilation system outside was a bit on the loud side and there was no fuss made by the front desk staff who faciltated this move and relocated us to a much quieter room where we were most comfortable and would definitely stay at your hotel again.
The foyer, bar area and restaurant are all lovely. Rooms are dated and need of a facelift. Too expensive. The spa facilities are not in the hotel, they are up the top of a steep heel, which you need to drive to really.
Very friendly staff. Good car parking
reception staff very welcoming no
the family room was sooooooooooooo comfortable and clean. even though we only stayed one night we noticed the staff to be so genuine and nice. this is the hotel for us for all our visits to cork from now on. to be honest i cant make any comments here as there is nothing to complain about.
I only stayed overnight but I found the staff very friendly and the room very comfortable.
Good allround. Friendly welcoming staff. Good design Liked reception area and the piano lounge and the bar/restaurant. Enjoyed meals in the down stairs restaurant also. We were happy and comfortable there. We would stay there again and recommend it to friends
The room was too small for two people. It would be suited as a single room.
The location of the hotel was my prime consideration. It was perfectly placed in relation to clients that I was visiting. Wi-fi reception was a bit hit and miss
clean room,friendly staff cant complain
Our room was great, and the price was great value also. Also room service was perfect, and the food very good, and great quality. Our room was very cold when we arrived. And we were told we couldn't have any heating until 9 o clock. which we found to be unbelieveable. We were offered a small heater, but with the bathroom to cold to enjoy a bath, before heading out, it was very disappointing, and also took the joy out of what you a hotel, which is some warmth and luxury..We had to put on extra clothes, forgoe our baths/showers, and make the best of it, but it wasn't comfortable until the next day, when the heating had been on for a while...Also we couldn't get the music system to work, and a porter checked it, and said maybe it was our Cd's? And said nothing could be done about it, as you had none to spare..which was also a bit dissapointing, as we had CDs of the band we were down from dublin to see at the marquee, and when we saw the player, were delighted as thought we could play the CDs beforehand, to find out we couldn't. Although later that evening, my husband cleaned the player, and we got it going, but leading up to going out, we were cold, and couldn't play the music...Also the bar and reception couyld be made more welcoming visually, it all looks a bit vast and cold....
Close to City Parking was difficult
great location for bus/train and city centre i suppose its just like most hotels nothing very personal
Girls at reception extremelly friendly Bar food, really really bad. Not even 2star standard. Left the ceaser salad it was so bad. Bar staff under hugh pressure
Not far from Shopping
Easy to find.Good location across the river from bus station and main shopping street and bars. RC church close by. Walking distance from train station.On site leisure facilities/swimming. Bring your gym kit as well as swimming costume. Friendly staff everywhere. Pleasant room overlooking the river. Self serve breakfast in lovely dining room, adequate choice. Impressive spacious, welcoming & luxurious foyer with relaxed atmosphere. Fire doors in corridors noisy but understand their importance so not complaining.Prolonged smell of cigarette smoke in our room one night, penetrating from another room, I think, which I didn't like, but realised I hadn't specified non smoking room when checking in, not sure if it would have made a difference. One of the lifts was out of order.Didn't eat in bar as nothing on menu appealed to us and bar area not particularly inviting. Are you missing an opportunity?
Convenient to the City , Raaailwaay etc.