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Friendly and helpful staff. Quite a difference between the hotel pictured on the Internet and the actual physical condition of the property. It isn't very modern. Kind of old motel in reality.
Location Climbing all the stairs to room. not easy, and location of room 243
Walking distance to ferry and two good restaurants. Room was not arranged well. Inadequate elec. outlets. Bathroom door did not shut and bed linens were ill-fitting.
The position of the hotel is perfect for the ferry to the islands right across the road.Also a few restaurants and a lovely coffee shop doing great breakfasts and free wi fi. o my goodness our first room was so small we could hardly sit down after a meeting with the manager he moved us to a better room.No eating facilities within the hotel which we found very odd.
location, attitude of the staff , cleanness of every area of Hotel. I would stay at this Hotel again. .Also has ramps for the Handicap. Handicap spaces were not in front of the rooms, at least in the area that I stayed. Handicaps spaces were there but was not an easy accessible to the room. Regular car had better accessible to the room.
The hotel offered a very good location, close to all attractions, including the main town and restaurants. The rooms and public areas where in need of refurbishing. We had a problem when checking in and finally was given an upgrade, so all my comments are based on this accommodation.
Lack of facilities - The pool was closed and there was no bar or restaurant available. The soundproofing was poor whhich meant the room was very noisy caused by people walking along corridors.
Excellent location. Friendly staff. Easy to get to. Needs better breakfast options or partner with local restaurant to offer breakfast deals for those attending.
Very clean. Close to all good spots in Hyannis. In between Main Street and Harbor. Comfy king bed.
It didn't burn down while I was aslepp Staff completely ignorant , room was awful, same as 1970, and smelled
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Very pretty view of harbor, excellent staff, used indoor pool, would definitely stay again. Be prepared that it is in a midcentury time warp but gives it a type of charm. If you are looking for a modern hotel not what you want. Only suggestion is need for snack machine or coffee shop on premises. I had to walk a few blocks and a tricky crossing at night to gas station to pickup snacks.