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Great facility. Easily accessible. Professional and courteous staff members. Nice and clean
ROOM AND SERVICE PEOPLE WERE GOOD AND HELPFUL NOT A "4" STAR LUXURY RETREAT BASED ON THE DAILY RATE BUT OK .
Great location, really nice amenities. We liked the setup too, smaller buildings built on the beach with a couple of lagoons. The pitch and putt course was great, as was the inclusion of sea kayaks, fishing poles, and tennis gear. NOT having stand-up paddle boards as part of the "resort fee" when virtually everything else is included is sort of dumb. The Atlantic Edge restaurant is pretty good, but way over priced for the fare when compared to other local restaurants. That said, there are LOTS of other local places so don't feel compelled to spend twice as much for a piece of fresh local fish.
Loved it, the amenities were great considering most resorts charge you for all the activities. The food and service was great and the place is so beautiful and lush.
Everything! Felt very private everywhere! The grounds were beautiful. Decor elegant. Staff very nice and incredibly accommodating. Service at bar and restaurant a little slow to start. Would like the pool water to be a little cooler.
Nice relaxing ocean front resort. Rooms somewhat dated but very clean and comfortable with a mini kitchen. Pool and bar area very new. Lots of room with 2 pools and a very large beach. I would definitely go again. Good value for Florida Keys. Check in was a bit rough, room not ready on time
I liked the lanai, and the convenient access to the beach. The breakfast was excellent and the wait staff were so friendly. They were locals and gave us great advice on activiities that our grandchildren would appreciate. The beach and the pools were super. The zero entry into the pool was awesome. There are also great opportunities for water activity rentals-kayaks, sailboats, water cycles etc. Bandwidth on the wifi is inadequate for peak times in the evening.
No one cleaned outlet rooms.
We have been going to the Islander on and off from before they had AC and only jalousy windows to the present so I guess we love it's old Florida atmosphere;especially off weekends. We also like the Pet Friendly atmosphere. If you want a wild time weekends are it
The room had old Florida charm, but in a clean and cheerful way. I loved it! We are looking forward to our next visit!
The room was nice and spacious. We enjoyed being able to walk down and access the water without having to go anywhere. The restaurant was delicious and workers were super friendly. The front desk staff when we checked in weren't very engaging. Even when we checked out they were very matter of fact and didn't try to engage us. When we were walking out there was one that ask if we had fun and enjoyed our stay. She definetly out shined anyone else working in that department.
We liked everything about the resort. Nice quiet relaxing place Nothing
The room was great! Had everything we needed and more! Wish we booked more days. We will be back!
The resort is in a wonderful location right on the beach. The pool and beach bar are beautiful. The rooms were large, fresh and clean. Loved having a kitchenette and a screened-in porch! We'll definitely be back!
Perfect location. Make sure to wake up for the sunrise.. Shouldn't be missed. The rooms are clean and the staff is nice. Great value! We've never eaten on property but supposedly a continental breakfast is included. I've tried to book directly through hate on weekends and they have two night stay policy which is silly for the keys.
Suitable place to stay for a couple of nights Dåligt underhåll
Närheten till havet oh utsikten. Heltäckningmattan i rummet känns fuktigt, ofräsch och luktar unken. Blandare till ducshen har sett sina bästa dagar.
Nara till resten av florida keys dyrt for kvaliten pa rummen. 217$ per natt. Rummen sma och helheten kandes som det hade sina "glory days" pa 80 talet. TV fungerade knapp det var storningar hela tiden. Internet fanns ej utan fick ga till en restaurang for att fa det.
Att det var lätt att hitta när vi kom med bil i mörkret, låg väl skyltat ut mot vägen, lätt att parkera. Bra med nära läge till havet o utsikt . Korridoren med alla dörrarna var inte så fräsch, fanns ingen tröskel ut i korridoren från rummet, hög springa, kändes ej bra.
I liked everything about it! The front desk member Annette was most helpful. I didn't bring my id to get drinks because I didn't want to lose it in the sand or water. I was denied a drink at the Amarca Bay bar outside. I recommend that there a be a system in place that allows guests to charge drinks to their room. Try temporary database of guest's proof of age to the Front desk conputers, or distribute a proof of age wristband.
The staff was exceptional - took care of the snake in my room, showed me how to use coffee pot, and telephone, fixed the TV and put new battery in safe. All unnecessary if it had been done prior to my arrival. The decor is lovely and the grounds pretty and well kept. Liked the hot tub. Kudoos to Annette I don't think the room was checked prior to my occupancy. or been occupied in some time The TV didn't work, the safe didn't work (dead battery) no instructions as to use of phone, coffee pot. the floor of balcony was dirty, no instructions to prevent shower flooding bathroom. I don;t expect to have to call maintenance several times in a 4 day stay when I go for rest and relaxation.It is a handicap room and a flooded floor could cause me to fall...
The staff were exceptional especially Steve, Snl and David.i was in love with the decor and the cleanliness of the facility. I would definitely go back. And the view from our room was amazing. The construction that was in progress near the pool area was alittle annoying . Also did not care for the breakfast experience the food was just okay and very pricey for what you get.
Hotel was beautifully decorated with a nice pool, beach and outdoor bar Nothing
the beach is nice, not too many beaches in the keys. very nice view of the ocean, and it was great to be able to have access to swim in the ocean. the pool was very nice , as well, kids love the pool.The rooms and everything else were very comfortable. Because I am on a lower budget, the only way we were able to stay there was through a 3rd party offer. We were there only for 2 nights. Food and drinks are always pretty expensive at places like this, so I couldn't partake, as I would of liked.
The rooms are very nice but they are missing a microwave which is very much needed. They have a Keurig Coffee maker and a few K cups to get your day started, plus there is a mini fridge but there was no way to heat your coffee if you like to add milk and cream unless you go down to the front desk and ask them to heat it for you. One other plus was they did freeze our fish (caught from charter fishing) and held it until our departure. Just make sure to remember to pick it up upon your departure. :
- The staff (at all levels) were super friendly; - The pool, tiki bar, and waterfront hammocks were awesome! We really enjoyed our stay here and would stay again if we were in the area
There was some remodeling but I'm sure once lt's done it would be amazing
The resort was clean and well designed and appointed after the renovation. They had given my reservation away and took a while to assign a room while they looked for the snafu. They did provide free drinks and breakfast for the delay, though! So that was thoughtful and accommodated for the delay.
Renovations were very well done has a luxury feel to it. Beautiful views pool side. Great little bocce court and swings and slide. Good central location in the keys. Small hidden hot tub. We reserved for 4 people and the uncomfortable pull out couch with springs in the mattress was only a twin. We tried to get another room each of the 4 nights with no luck. Lots of tiny jelly fish (sea lice) in the ocean entry area. I did not get stung, but both of my kids did.
the rooms were big, nice beds bathroom was dirty also the towels were dirty ( they had hair on them) The service at the restaurant was slow
Great hot tub area, nice to have a bar right near the pool so you can have lunch pool side, little play area in the sand was a nice plus, very modern and the food was incredible. So many things...we asked for the nearest boat ramp and they directed us to one miles away when they had one on location. I called ahead and asked about accommodations. They said every room has a pull out couch. It was a pull out chair...not couch. Couldn't sleep our family comfortably. Wanted ice, 2 different staff directed me to 2 different floors where there wasn't an ice machine.
My wife and I loved the view from our waterfront balcony!
Staff was attentive, friendly and made our visit very relaxing and pleasurable. Violet and Shelby were wonderful and met all of our lodging and resort needs.
We absolutely loved staying here! The price is affordable for the Keys, continental breakfast included, free use of kayaks, free wifi that actually works, pool & hot tub, hammocks & comfy seating galore... This place is fantastic. We were looking for a relaxing getaway in a clean hotel & that's exactly what we got. I recommend the kitchen suite so you can cook your own meals to save money & because this hotel has no restaurants in walking distance. We would definitely stay here again anytime! It never bothered me, but you can hear highway noise, but hey, this is the keys, one main road running thru, so almost any hotel you will hear the highway.
Very nice layout.. Good size room. I drove through the night to arrive at the hotel. I then saw a sign stating open from 8 am to 10 pm. I had no where to go in the middle of the night. I had to go and get another hotel room. No where in any of the booking or confirmation letters was there any information stating to arrive by 10 pm. Apparently there is a sign the size of my hand in a pitch black front door area stating late arrivals to go to the back of building. This was very unclear and I was not satisfied with my experience
Beautiful views, super clean, spacious, quick check in, friendly staff, quality of bedding was awesome! We will stay here again and recommend to anyone I know coming to the area. Also the restaurant on site was delicious!! That we only stayed for one night!
Loved it and will recommend others, had a great time
The staff was very friendly and welcoming. The townhouse we rented was very clean and beautifully decorated. The outside premises was very clean and kid friendly. I loved the outdoor hammocks and open space for the children to play. I also like that they offer recreational activities for their guest. I wanted a later check out which was not available as well as the complimentary breakfast was somewhat limited. However it was very minor compared to the other fantastic amenities.
Beachfront view, pier and comfortable rooms. The new restaurant, staff did not come across welcoming, we ordered cocktails which were very poorly presented and bland not to mention expensive. That was disappointing.
Rooms aren't anything too fancy but overall nice. But staying in the keys I don't think you need a lot inside because I'd imagine most are coming to be outside. The complimentary breakfast is basic (bagels, pastries, juice, etc) and you can buy eggs, pancakes, etc. The views are amazing! Right on the water and plenty of places to relax outside! Overall, nice stay.
Couldn't be better considering the price! Kayaks were free to use, you just had to reserve them at the front desk. A good number of hammocks and chairs around for guests to sit in while lounging around the common area as well. The room was beautiful with a fantastic view and a private deck, absolutely loved it!! There was also a kitchenette with dishes to use, so if you were staying there for longer you could make some food and eat at the little table in the room. There were reserved spaces for some of the rooms, but ours was a "B" numbered room so there was no real place to park, and we had to park our car off the highway in the grass next to the building.
Location right by the water. Some of the rooms were remodeled. Continental breakfast only on the weekends. There was no breakfast on site. There was some muffins, but nothing you could eat that was nutritious or low-calorie There was remodeling and they were taking out the tile in the room next-door, which was unbearable during the day My reservation was messed up and they require me to change rooms checking out and checking back in the following day and I had nowhere to go till 3 o'clock. The reservation mixup was not my fault it was probably the hotel or hotels.com. However I was the one analyze and they made no effort to resolve this issue
We were absolutely thrilled with our room, which was spotlessly clean, bright, had a full kitchen, and a balcony. The resort had upgraded us to a room with a pool view/ocean view. Staff were extremely helpful, and welcoming. Our only regret was that we had only one night there. Our only disappointment was that an all male reunion of some sort booked in the same day we did. And they became louder, and their language more offensive, with each drink they had. However, the hotel staff appeared to do the best they could, and the partying appeared to have been stopped by about 10:30 PM.
I like the coziness atmosphere and the beachfront property!!!! Rooms are not well sound proof and we can hear every noise from upstairs or outside :-(
We liked the location of the hotel in front of the ocean and its proximity from John Pennekamp State Park The service is minimum and there is no facility on site to have a breakfast
Free paddleboard, free kayaks, beautiful grounds, never felt crowded, clean updated rooms, the staff was great. The pool was a little small, the breakfast was just basic, the food was OK.
Clean room Voices from next room
A great tropical setting with a great outdoor bar area. Beautiful beach area with water access! Plenty of things to do! Towels were a bit scarce and the breakfast buffet could use a bit more of a selection. Hot scrambled eggs are cheap to provide and would greatly improve the spread.
Location general feeling activities Breakfast can be better
Captain Sue's Snorkel Charter, water activities, Fred at activity center More informative of resort layout at check in, assigned parking
Liked everything. Service, room, everything was great!
I liked the rooms and the layout of the hotel and dock area. We rented a boat and had a great time there.
Great holiday buffets, free parking passed to local events. Small pool, pool was only open until 10 pm on holiday weekend.
The beds in our room was quite comfortable and all amenities worked fine. I have stayed at the Pelican Cove many times over the years so it is quite enjoyable there.
Very nice marina. Too pricey for what it is.
The place they moved us to was ok for the time we had it was near the dive shop and good restaurants still would have like to stay where we planned on staying. The staff was nice and rooms clean Check in was not tell after 4pm check out was by 11am even though we could stay and use beach after checking out it seemed rushed maybe next time we can stay longer and at the main resort.
Nice pool and jacuzzi Old beds, rooms are old and a bit musty. Tv did not work. Was a bit more like a motel than a hotel
We have been coming here for about 6 years now for lobster mini season, accommodations are perfect for us.... It would be awesome if the marina could comfortably accommodate midsize boats, I'm talking about 24' to 30' range... my dredging out some of the slips and channel. But I also understand that there are environmental red tape and hefty fees to make that happen down in the keys...
Would highly recommend. Service was excellent. Room was comfy and nice.
Awesome location, beautiful grounds, and an amazing beach front. Rooms were modern despite an older feel to the resort. Construction at the time of visit. They cut through a sewer line near my room and it was stanky. Was a minor annoyance and did not detract from my trip. But you may want to check and make sure the constuction has been completed.
The basic room was fantastic ! Lobed my stay! Nothing
I enjoyed the location and appreciated the size of our room, almost a a one bedroom apartment. We didn't like that you could hear every footstep and door slam from our neighbors.
I loved the view and the size of the rooms however they were dated. There is nowhere to even buy a bottle of water on the resort. Needs a tiki bar and at least a snack bar.. Or soda machine!
The pool was beautiful and is heated! The views were amazing. At the time we stayed there was no wifi. There were tiny gnats crawling around the bathroom sink every day. The window hinge was broken so that the window would not close; however this was fixed immediately by the staff by screwing the window permanently shut. There was a coffee pot with supplies to make coffee, but no cups provided.
This was the worst hotel I have ever stayed at. Staff could use a lesson in how to run a hotel
one bedroom with full kitchen sofa bed was broken and housekeeping said oh well sorry...and did nothing for fix...stay away from room 118
The location was wonderful and the staff were extremely helpful. The rooms were very clean and were big enough that we would have been comfortable staying for a much longer time (we only stayed 2 days). We are definitely planning on a return trip to Islamorada and will be staying here again! The air conditioner was pretty noisy at night.
We stayed in one of the cottages. Nice screened in porch and beds were very comfy. Sitting on top of the tiki hut was awesome in the breeze watching the motor sports on the water. Really nice place. We saw a sign that said no taking wildlife from the lagoon so we didn't fish off the dock. The dock was full of snapper but we could only fish off the beach were there were no fish.
We upgraded from a regular room to a suite 702, and was thrilled with the accommodations, could not have asked for a better view. Felt like royalty for 3 days. PS Breakfast is included I think with most rooms was acceptable
Great waterfront view from our room, heated pools, and nice harbor for the boats. Covered parking was nice and the staff was also very friendly. You are charged a daily resort fee not included in the original cost, but I have to say it's less of a resort and more of a hotel.
i liked the location of the resort. The activities like kayaking, biking and sailing were of no extra charge. Breakfast was included. The views and grounds were very attractive. Our college aged daughter and friends joined us for an overnight, and really loved the resort.
Staff was very helpful in getting our room upgraded to a king room. We were even able to upgrade to a king suite with ocean view. We did have to pay more, but it was discounted for us. Very quiet and relaxing with a beautiful view! Our room at first had 2 double beds and we wanted a king.
Breakfast awesome fresh Construction all day next door, no food at property. The have a bar/tiki but it is closed. Rug in rooms very clammy. Only to sleep and leave.
Loved the scenery and the beautiful waters. Very close to restaurants and shops. They di not have a Tiki bar or restaurant
The view and well kept grounds were incredible. The view of sunrise and sunset were breathtaking. The tiki bar with local beers was a plus. Unfortunately we arrived and immediately jumped in the shower. The shower was not cleaned property with black long hair all over the shower wall. This was not s good start to our stay. Also, the shower and bathroom could be updated to reflect the beauty of the locale and the price of the rooms.
We liked the views and proximity to water and water sports. Breakfast was good. Plenty of outdoor seating to relax. Good location. Our bed was so tough to sleep in, and we tried both beds in the room. We woke up with sore backs and tossed all night. So we were tired a lot of the trip from barely sleeping. We are young too so this is not regular for us. Other than that, the room could have been cleaner, specifically the shower. And we wished for a tiki bar for drinks on resort.
Just ONE catamaran is not ready for sailing. Lack some important accessories for normal sailing.
Beautiful oceanfront setting with parking adjacent to unit. We had to exterminate the mosquitoes from the room. Unit in desperate need of routine maintenance.
This hotel is pretty old but it was very clean. The staff was great. When there was an issue with the toilet in one of the rooms, they immediately moved us. The pool area was nice and the sandy beachy area was like a television commercial.
The location is perfect. It is also pet friendly. The beds were way too short and I'm just average height, 5'6". The bathroom does not have air conditioning or exhaust fans.
On the route to key west and cheaper than key west prices, no cockroaches that I saw Beach was full of garbage, nowhere to swim or lay out, furnishings REALLY old and deteriorated, "ocean view" room had a nice view of the flooded parking lot, staff(owner) was arguing with another family and treated them very rudely, not a relaxing stay whatsoever, would have preferred to sleep in the car
Location good, room very cute. The children of managers were running all over all the time, running around underfoot with a tiny puppy that has us all (4) worried for its safety. The parrots in the cages had filthy water and no food which worried us also.The vacation ruined place empty
Location. Easy access to restaurants and small beaches. Could be a nice place after a full renovation. Rooms are 'tired'. They feel dirty even if clean. Peeling paint. Cracked tile. Ancient linens. 3 friendly staff members who work limited hours. Ice machine is behind a locked door so we never had ice.
Owners were very friendly and acted promptly when shower wouldn't drain. Nice kitchenette. Relatively quiet location. Pretty flowers. Kids loved the tropical birds too plumbing issue
Pet friendly Renovations were in progress; the toilet did not flush and the shower would not shut off. Seaweed collected and rotted at the beach front creating an unpleasant odor.
The staff - super personable, helpful and friendly! The view was wonderful and the location was great too.
Nothing. Awful. Room daily cleaned. No maid service for our three days. No change of sheets or towels, floor not cleaned, bathroom not cleaned, hot tub unclean. Had to request clean towels and soap. Office generally unoccupied. $---/night outrageous overcharge!
QUAINT ROOM WELL DECORATED CLEAN STAFF RUDE IN CHECKING IN CALLED MY HOME AND SAID I DID NOT PAY
View/location, nice pool No ice, difficult door lock, no bath fan or AC, bed too firm, pool entry ladders very difficult, pool not handicap accessible, gravel everywhere got in sandles
Yeni and Alex were very welcoming. The view was gorgeous and we got great use out of the pool.
Decent location on the Key. I would not suggest paying over $--- per day.
Awesome aquarium type dock area with many species. Staff also were outstanding!
Excellent location, on the water with great area for watching sunsets Room furniture was dated and could use a good cleaning.
The location was absolutely beautiful. Stunning views of the gulf, right next to a small beach, plenty of outdoor area to sit, grill, docking for boats, and an award winning restaurant right next door. The hotel rooms themselves have not been updated for decades (I'm not exaggerating)! The curtains and bedspreads are very dark and heavy, lighting not good, old fixtures. However, despite this, the room was clean and they had some updates like WiFi .
Owner made it very convinient for late check in. Great customer service!! Tv needed updating
The hotel is located on the water with access to boats and water activity. There is also the convenience of a bar and restaurant on site. The room was clean and the space was adequate but I would not stay for one more night. The AC problem was reported to the general manager and she said they would fix it when they cleaned the room which did not solve the problem for us or offer any type of compensation. I came to this hotel for one night for business. The AC was not working from the time we entered the room. We put it down to 60 degrees and sweat the entire night. The door to the room was extremely hard to open and close and it did not close completely leaving a large gap.
The staff was very friendly and welcoming. The smell of the cleaning solution was overpowering. Had to leave the room for a while. Also on our first nights stay our coffee pot was left on and we noticed it the next day when we went to make coffee