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Fantastikt hotel. Bra kvalitet. Exiting. Rolig stad. Bra golfanläggning. Borde ha en swimmingpool
Det mesta. Fina rum, stillsamt, trevlig atmosfär. Maten var inte så bra som man kunde förvänta sig på ett så fint hotell.
We were given a lot of attention. We felt like royalty. Breakfast was really good and the assortment of teabags, coffee and chocolate in the room was very welcoming! I didn't like the fact that we had to pay upon arrival.
I liked the classy atmosphere and the perfect staff. The hotel was a great value for money and I would love to go back there again. Impeccable cleanliness, very nice location among romantic villas in a pleasant green part of town (5 min to center). Good facilities.
Luxurious design of hall and restaurant areas, beautiful SPA with endless facilities, free parking, helpful (and Russian-speaking!) staff, breakfast with good variety can't find anything
Pleasant athmosphere, surroundings and appearance of the hotel and hotel facilities. Good quality standard. Nostalgic charme of the place in Karlovy Vary. The indifferent and reluctant friendliness of some staff members and lacking committment to guest services, which does not reflect the over all impression of the Hotel
Nothings Staff, Food, location
I was really impress with the SPA facilities, well equiped, clean, luxury,...etc.
Very smiling staff
No a la carte restaurant on the Satrurday night. They had a private function so they only offered a buffet. Not acceptable in a 5 star hotel.
They took all money when I checked in. I was not be informed no hot water avairable in poor. Allmost all staff dose not speak English. Their behaviar was inpolite.
Hotellpersonalen var mycket hjälpsam och gjorde allt för att min vistelse skulle vara njutbar. Hittade en silverfisk på badrumsgolvet men vet inte i hur hög grad detta kan klassas som tecken på något mindre bra.
Centralt läge, väldigt lugnt - inga störande oljud, trevlig personal Man kunde ej parkera i närheten av hotellet. Bevakad parkering erbjöds i P-hus (10 Euro/dag). Personalen informerade dock var gratis parkering fanns (på gator ca. 10-15 min promenad från hotellet) . Det fungerade bra.
The room was amazing. It was big and had lots of drawers to put our clothes away. The view was amazing. Would have like to have complimentary tea & coffee.
Very good position and good view, good sound isolation, friendly staff, free parking! Breakfast qould be better!
it was great staying in this hotel. we had a corner room that had 3 huge windows and a nice view. good breakfast. great location. great value for money..
good location, friendly reception, big room and free internet a little bit too expensive
Good location, very clean and spacious rooms. Nice atmosphere. Friendly and helpful staff.
Very nice hotel vith free parking near centr of city. The hot springs galery is very nearby, 2 minutes if you go slowly.
Very nice view, spacious room, quiet.
We felt very well in this hotel,the staff was very frendly and gave us a lot of good advice about the resort,breakfast ok,all the facility in the room.
The room was clean, well decorated, large, comfortable, and had a beautiful view. Breakfast was good and it was nice to have parking.
Big light number with completely equipped kitchen, washing and сушильной by machines. The affable personnel, the convenient free-of-charge parking, a convenient site, the good price To diversify breakfasts.
This is a lovely hotel in a beautiful location. You must take advantage of the spa facilities. The breakfast is very good and the hotel staff speak english and are very attentive. Thank you for looking after me!
Nice. Sleeping should improve
The restaurant is good . The reception service and staff are not qualified enough , not cooporative and not welcoming .
Location - very close to promenades and shops. In 4 star hotel I would expect tea bags/coffee & kettel in the room and also iron. The hotel bar closed at 10pm on Friday night.
good treatments too expensive for such level of hotels ( smal uncomfortobl singl roms, )
really very friendly staff that care about the clients/great location and quiet/big and comfortable rooms/beautyful spa with "sauna village" nothing, that I didn't like about the hotel, but not too many restaurants around the city, people seem to eat at their hotels
The convenience of the spa treatment and the location of the hotel in the town of Karlovy Vary Bedroom 416 was quite small for the price
Great wellness area. I don't like Moscow prices for oil & gas kings. I would recommend stay here if you only don't know what else you can do with your money...
spa/relax Unfriendly atmosphare - it should have been luxury but turned up to be just spending too much money for nothing we could not have got other places. The food was not at all worth the prices
Big specious room Very poor breakfast, not for 4 star hotel. Staff at the reception in the evening was not very friendly. Pure 3 stars hotel, not 4.
Very friendly personnel, amazing room, very spacious and clean. Cool elevator. A great variety in breakfast. Location is perfect in middle of centre. Drinks in mini bar were outdated.