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Staff /Wifi The first room was very outdated and smelled of mildew .Very nosiy you could hear the workings running their carts in the morning, people talking outside your room ..No outlet ,no fig, no microwave, sink was falling out of the wall. BEWARE OF BUG-THE ROOM WAS FULL OF THEM!!!! WE FELT LIKE WE HAD BUGS ALL OVER OUR BODY'S. We ask to be changed to a different room which really wasn't any Bette!!!. Definitely needs some upgrading.
Facilities were kind of grody but our rooms were perfectly acceptable. The restaurant was convenient, even if it wasn't good. Was definitely only a 10 minute drive from Disney World. Spent an entire day with a door lock that didn't work and had to go to the front desk 4 different times to get somebody to let us in to the room. Restaurant was terrible. Facility was grody. Our bathroom light was busted and shodily put back into place, so that when I woke up to go to the bathroom one night it had fallen onto the bathroom floor. This would all be acceptable if the price was lower, but these rooms were actually not that cheap. Never booking here again.
The beds were quite comfortable and the staff was very friendly. I never had a problem getting extra towels! The breakfast bar was very decent for the price of the room. Overall, I enjoyed my stay. There were ants in the room; but, hey, it's hard to get rid of those buggers.
The pictures on-line falsely depict the facilities. It's a very dirty place. We checked, went to our room, and then immediately checked out and cancelled our reservations.
Was next to OLD Town The fact that we just checked in room had a light bulb not workingcalled front desk they said would send some one right away that was at 3pm. Left return at 9:3pm no body came to fix it, called again then some one came. The room smelled when you first walked in like wet rug.
Close to Disneyland The breakfast was only white bread, Fruit Loops cereal, and oatmeal. Didn't appreciate the surprise extra "resort fee" of $18 for 2 nights when you arrive. Very run down place (sink knob falls off), no alarm clock.
What you would expect for the amount you will be spending carpet dirty
Honestly not very much…. I guess if we had paid $50-$60 I would not be complaining, but we paid $120 for this hotel. We arrived at 2:30pm and told our room was not ready and to come back at 3:00pm… No apologies… Just TOLD we cannot check in yet. Returned at 3:00pm and checked in, went up to room and found it had not been cleaned. We waited outside the room for another 20 minutes until the room was cleaned… Air conditioner was struggling to keep the room cool, TV remote did not work. To top it all off we were assigned a connecting room with a paper thin door. Couple next door was having a fight with were using the occasional obscenities. We turned up the TV so our 7 and 9 year old could not hear. Complained to the front desk and I think it was about 30 minutes till they sent someone up there. I will not be staying at the Roomba again…
The carpet and bed was terrible. The bathroom has never been repaired. Curtains were broken. It was smelly, etc. The carpet and bed was terrible. The bathroom has never been repaired. Curtains were broken. It was smelly, etc.
When I booked the resort there were not to be any additional fees. Upon arriving, the hotel said they don't even do business with Kayak and that I have to pay an additional $8.99/day. The place was very run down and the guests were allowed to just blare their music out by the pool which was filled with profanity and highly inappropriate for kids (which were present). The pool was extremely dirty and the breakfast is a joke. Toast and waffles and juice - all carbs. We also witnessed another guess getting arrested for keeping a pet in the vehicle where someone had to break the window. Two days later the resort still hadn't cleaned up the broken glass in the parking lot.
The price Rooms smelled like wet carpet really bad
Front desk staff friendly and helpful. Booking.com very helpful with refund. Checked out a number of rooms, but couldn't stay in any of them...VERY MOLDY, MUSTY ODOR!!!! Our eyes stung just entering the rooms.
-Great value. -Clean, large suite that slept four comfortably. -Solid facility with plenty of amenities. -Employees were friendly and handled special requests adequately. Breakfast was just mediocre. Limited shuttle service time slots for major parks. For the money I'm shocked there even was a shuttle service or free breakfast as decent as the room was.
Nice centrally located hotel. Very nice pool. Good staff. Nice happy hour and free breakfast. Very happy with our stay. Nothing was unacceptable
The breakfast, pool, happy hour, location are ecxellent!!!! I was ask to leave the room, because according to them that was my check out date. I had to go down (in the middle of my shower) to show them the prooof thet I was leaving the following day. When I got downstairs they told me that I was right but, they had an attitude!! I paid 6 months earlier!!!!
Pool; kitchen in suite; location; price; breakfast Our suite was roach infested, and to request a new suite. Staff never acknowledged our inconvenience or offered to help us move our stuff. Overall, didn't handle situation well.
Not a 4 or 5 star place but worth the price. We were looking for a clean comfortable suite and we found it there!
I was impressed with the rooms, they were very nice, also the breakfast was very good. what I did not like was that I had to leave.
I liked that when a problem did arrive the staff tried their best to make things okay. When we first got to the hotel we found many roaches in our room. When we told the staff they didn't seem phased by it like they already knew the problem was there. The beds were not clean, there were many different stains on the bed sheets. The breakfast wasn't good, and there wasn't much variety. I would say that if anyone would like a clean and get your money's worth hotel then do not go here because you will not enjoy yourselves here.
Fint och bra hotell. Frukosten var sådär.
Alla faciliteter man behövde fanns i hotellet. Låg bra till för att besöka de flesta av de "vanligaste" parkerna i Orlando. Det var tidvis väldigt stökigt med stora grupper av ungdomar som tog väldigt stor plats.
Rummen var stora och bekväma. Allting var rent och fräscht. Den tillhörande frukosten var inte kontinental i våra ögon men som amerikansk var den bra. Hotellet ger verkligen valuta för pengarna. Ljudisoleringen mot korridoren kunde varit bättre men eftersom alla gäster visade hänsyn blev det inget besvär.
Bra hotell för ett rimligt pris. Nära 10-15 min till alla nöjesparkerna
rent och fracht dalig frukost, onyttig
Security - it has a gated entrance and it is relatively small in size. The comfort factor can be taken up a level, it is not a hotel experience. The location is next to a place called Old Towne, the noise level at 10pm was not unlike camping n a footballl stadium parking lot.
Room was spacious and clean. It's well decorated and felt like home. Good to come back to after a long day. There were automatic doors to get in and out of the parking lot, which was good. The whole experience was excellent until the last night when we met someone at the front desk that night. It was like 10:30pm and it looked like she didn't want to be there to begin with. Very rude.
the staff was great! the room was big and the pool and hot tub were excellent!
Great condo room, much bigger than I was expecting. This is located next to some of the Kissimmee attractions and was noisy until around 11pm.
Wonderful rooms! No.
Condo size No