Hotell i Kyoto

Plus: An excellent hotel with polite, courteous staff who pander to your every need. The rooms are exquisite and wonderfully comfortable while the restaurants are all top-class. Meanwhile the facilities are...

Minus: I liked everything.

Plus: Excellent stay.

Minus: All is perfect.

Plus: I love the service and the cakes

Minus: A little bit expensive

Minus: They woke us up at 7:50 to tell us about a restaurant we asked for breakfast recommendation. The room is too small, with to storage space for a couple, a view of "the city" looks like a slam, lack of a 5-star quality, yet the service was good.

Plus: fabulous hotel - the atmosphere, the room, the quiet, the free activities (bike riding tour, tour of the hotel art), the excellent location, the great staff and interns, the beautiful building and the...

Minus: the coffee served at breakfast was terrible! it was the ONLY fault in an otherwise faultless hotel. It shouldnt be too hard to fix - a good machine and a good barista is needed!

Minus: milk warmer provided in rooms (for coffee)

Plus: Staff was very helpful and kind, always trying to ask if we needed anything. The rooms are a very nice mix of western comfort and Japanese style which makes them unique and very comfortable with all ...

Minus: The Hotel is pretty pricy even for Japanese standards and many people come to the café or the bar from outside so it's can be tricky to find a table.

Plus: Perfect experience.Amazing hotel with local feel. Must go.

Minus: Nothing

Plus: We had a spacious and well equipped room on top floor (5/F) with a spectacular garden. The hotel has a beautiful interior design, lovely atmosphere with wonderful staffs. Truly thanks to Mr. Mark...

Plus: They are so kind, polite and correct. Japanese people are wonderful. The room is very modern and have what you need.

Minus: Everything thing perfect

Plus: Amazing bed and bathroom

Minus: could not be spontaneous in bookings - even for breakfast

Plus: So much of your experience of Kyoto is where you are staying. I am so glad I changed hotels to stay at the Ritz one night. The service is outstanding, the location is incredible, and I had one of the nicest spa experiences of my whole life. Staying here will be one of my top memories of my lifetime. Cannot recommend highly enough.

Plus: Location was great - just 3 mins walk from Kyoto station . We enjoyed the free drinks nightly as well . Bathroom is big and very clean . Restaurant is awesome too! Food quality really high and prices ...

Plus: The room set out with space between the twin beds were good. The comfort of having a table, couch and stool was appealing instead of sitting on the bed to relax

Plus: Location near jr station.

Minus: Small room

Plus: Cool architecture. Nice atmosphere in the bar.

Minus: Laundry service was pretty expensive, I prefer when I can just use a machine and a dryer.

Plus: Great facilities in common area make it easy to talk to other travellers. Free drinks during the day and night welcome drinks are a bonus

Plus: So close to the public transport and shops. Has laundry and public bath facilities.

Plus: Very convienent to the train station. The hotel offers a free cocktail or beer in the evening. On premise restaurant was satisfactory.

Plus: Excellent location. Love the design of the hotel. The free self service laundry is great especially in hot summer, as we get our Tshirt soaked in sweat easily. I also enjoy the public bath.

Minus: Enjoy everything of this hotel. If there is only one thing that needs to be improved, is that ....I wish the staff could understand and speak better English.

Plus: The nightly complimentary cocktail, nice atrium area with selection of teas and a self service cappucino machine, close to the train station, beautiful clean comfortable rooms. Wonderful lounges in 2 ...

Minus: Microphone of singers too loud. Also lights went out when doing self service laundry and the staff person I asked didn't know what to do. Amazing wagyu steak in restaurant.

Plus: Complete facilities such as public bath, laundry room (also with the detergent free that you can ask from the front desk)

Minus: Not really soundproof, but lucky there was none next to me before. Ans ask for high floor to avoid the noise in the ground floor

Plus: The rooms were spacious for Japan standards. I liked the bath and the other Anne ties offered on the property.

Minus: Nothing

Plus: Mycket bra frukost, något för allas smaker. Trevligt med gratis drink varje kväll.

Plus: We requested single king size bed for my wife and me. We were given two separate beds. Urine smell was everywhere in the room. I would not recommend for couples.

Minus: This is 3 star hotel, but they rated themselves as 4.6. Not much I could have liked about this hotel.

Plus: Location of the hotel was perfect. Near transportation, food, and shops. Staff was kind and courteous.

Plus: Great location,staff,clean and comfort hotel.We're upgraded!

Minus: You can't open the window.

Plus: The hotel is in perfect location. It's very close to bus and train stations and you will find endless choices for shopping, sightseeing, eating & drinking. The hotel room is in good size by ...

Plus: The size of the room, the location of the hotel, the cleanliness

Minus: The AC is not cold enough, and the bathroom needs to be locked, we can't lock the door !

Plus: Nice location and the room is clean.

Plus: The location is very convenient, close to lively Pontocho area with many restaurants and bars nearby. Gion area is at walking distance. There is a nice boulangerie just near the hotel and a Starbuck ...

Minus: The standard twin room we stayed was small and dark with no view.

Plus: Luxurious bathroom, very comfortable bed & great choice of Japanese breakfast!

Plus: Location and cleanliness

Minus: Pillows, found them a bit hard.

Plus: Good size room, very comfy bed, great shower, fantastic location, great bar and staff.

Minus: Nothing really, was pretty perfect

Plus: Very nice hotel. Highly recommended from a world traveler.

Plus: Perfekt läge med möjlighet att äta prisvärd frukost på matställe precis vägg i vägg!

Plus: Cleanness, thoughtful design and spaciousness of the rooms. The location is wonderful if you, like us, prefer a convenient yet not so crowdy/tourist-sy location.

Plus: Great size room for Japan, good to have cooking facilities as travelling with family can be costly eating out all the time. Also have vegan daughter so good to buy own supplies.

Minus: Breakfast - even though it was very cheap it wasn't nice.

Plus: What a great place to stay.....the room was big enough for two singles...certainly bigger than some of the other hotels where we stayed, however this WAS a self contained studio apartment. So close ...

Minus: Nothing

Plus: The hotel was very convenient to the Gojo subway station and easy walking to a few local sights. A great place to stay for 4 adults in 2 large rooms.

Minus: The breakfast was not worth trying and there are better options at local cafes.

Plus: Clean, helpful and friendly staff. Also had a laundry on the lower ground floor. Great location, walking distance to attractions.

Minus: Breakfast was basic, would recommend venturing out of hotel for breakfast. Also no coffee available in the room or on request.

Plus: great location, close to Kyoto Tower (10 minutes walk).

Plus: Good location.

Minus: Nothing.

Plus: Would have no hesitation booking the hotel again for a stay in Kyoto. perfect location next to Gojo station. Easy commute to all parts of Kyoto.

Plus: Good location, not very central, but very easily accessible by public transportation. Close to the Kyoto Train Station (only one subway stop away). Very big room by Japanese standards. Clean, bright, ...

Plus: Everything. Staff were helpful and knowledgeable. Room was big, very decent sized bathroom, full room amenities, large, comfortable bed. Near the metro station and in a very safe area.

Plus: Läge nära

Plus: Clean, spacious, convenient to the subway and the Kyoto train station. Good value!

Minus: Located in a sleepy part of town. Shower head was not quite high enough for me (I'm 6'2'). Breakfast was cheap and convenient, but not that great: the only healthy thing they had was broccoli, and they were constantly running out of it.

Plus: The bedroom was a lovely design and very comfortable. Breakfast was included and there was a choice of japanese or continental. The japanese beef and rice was sensational!

Minus: The iron was difficut to use and there was no view.

Plus: The staff are the key asset; they provided good advice and excellent service.

Minus: The only disappointment was breakfast. It could do with revitalising!

Plus: Extremely helpful staff - helped us with reservations for restaurants, and gave us guidance for our daily itinerary. They all spoke English and gave us very detailed directions on buses and how to ...

Plus: Staff were friendly and very helpful, the room was large and comfy. Great location with eady access to buses for getting around.

Minus: Breakfast are a bit odd, carrot, broccolli and potato salad is not a western breakfast where I am from. Sausage and the egg fine, didnt need the rest of it. Bed was to hard, but these seems to be ...

Plus: Great location and easy for us with a toddler.

Minus: The included breakfast was fine but not great.

Plus: 1~it located in the area i do like , also near my one of my favorite place -Kyoto Gyoen 京都御所, it's not so far to go to Shijō Kawaramachi area either. 2~it's close to subway station , ...

Minus: * i actually like the breakfast in JP style set, it's delicious. but i would like to suggest thati is to separate rice and main dish , also if we can have more side dish it will be perfect .

Plus: Very nice hotel, beautiful interior, spacious and well decorated rooms with good beds.

Plus: good Restaurants nearby (recommended by Hotel)

Plus: Really perfect hotel: Breakfest western or japan style, WLAN 60mbit!, very very stylisch, rooms really big, people speak englisch (seldom in Japan), subway directly near the hotel, shops near the ...

Plus: (Very nice hotel with delicious food (japanies stile )

Plus: Fantastiska rum med ljus inredning och breda sängar. vi valde ett lite större, deluxe, med två sängar och en soffa. Alla var mycket nöjda. Bra läge och med hjälpsam personal.

Minus: Den västerländska frukosten var ganska tråkig och begränsad. Den japanska var riktigt bra. Tråkigt dock att de serverades i olika restauranger.

Plus: Rooms were excellent quality amenities

Plus: Great location, superb bathroom and decent breakfast

Minus: Staff was unable to help in an emergency, they could not call an ambulance or find a hospital despite there is one 2 blocks away with translator services!!!

Plus: The room was perfect and the bath was amazing!!

Minus: Everything was great!

Plus: Excellent location, just next to the Kyoto Train Station.

Plus: Location is very near to Kyoto Station just 3 minutes walking. Super clean, i like the design of the room. Delicious breakfast. All the staff are very helpful and friendly. Will definitely stay there ...

Minus: Nothing

Plus: Great location convenient to the train station. Room was small but relatively nice. Staff were very friendly and helpful.

Minus: Looked more modern in pictures, with better facilities. Lobby area in particular was quite dark and smoky - felt a bit like an old casino.

Plus: Excellent location next to the famous Kyoto railway station. Staff were friendly and very helpful. Food was delicious , a wide range of both Japanese and western food at both breakfast and dinner ...

Minus: View not the best but that's not what you look for in s City hotel, convenience far more important.

Plus: Perfect location near station, shops, restaurants and public transport

Minus: Nothing to mention

Plus: Great location, close to Kyoto train station. Just 5 min walk. Service level in Japan is generally high, and this one is even better, staff are extremely friendly and helpful!! Great room decoration, ...

Minus: Nothing. Everything's great!

Plus: Expansive breakfast, lovely 10th floor room, abundant hot water

Plus: The counter staff were professional and takes pride in their work. They spoke adequate English and were very helpful with queries on directions to locations and on public transports, in particular in ...

Minus: Our stay came with breakfast. We found the breakfast below par as compared to what the hotel has offered in terms of hospitality and warm of the personnel. The selection for breakfast was limited and ...

Plus: Fantastiskt läge precis vid tågstationen. Mycket trevlig och hjälpsam personal. Stora fräscha rum.

Plus: Only location is good.

Minus: I have been finished reservation that for non-smoking two single bed room.However, they gave us terribe room.The hotel staff told me that my room is non-smoking room.But I could smelling lots of smoking smells in the room.This Hotel was terrible.

Plus: A really nice hotel. Super close to the centre. Rooms are not big, but well kept, clean and the bathroom has a really good shower. At the third floor there are public baths that we didn't use. ...

Minus: coffee and the free evening soup were not that good.

Plus: Clean, good location however no wifi in the room we stayed in even though we paid for it.

Plus: Clean comfortable room, convenient location to access to sightseeing, food & shopping

Minus: Room alittle small to hold 2 big luggages.

Plus: great location, comfortable room

Minus: room was quite small

Plus: It is very very central and you can walk everywhere. Also there is a public bath in the hotel free of charge that every guest can use.

Minus: There's no airport in Kyoto, so you have to travel from Osaka to get there, but well worth it.

Plus: Location is great. Staff very kind and helpful.

Minus: Nothing...

Minus: Room was too small for double. There were no place to put clothes or lagguage.

Plus: This is the best value hotel we stayed in on our two week trip in Japan. True, the rooms are small, but not any smaller than any other Japanese hotel we stayed in. Very close to Gion (5 min walk) and...

Minus: None at all.

Plus: facilities are good

Minus: laundry expensive

Plus: Two single beds which made the double which meant lots of space for two people. Shower was amazing, good pressure. Bathroom set up made the most of the space.

Minus: Quite a walk from subway station.

Plus: Mycket rent och fräscht. Trevlig och hjälpsam personal. De bjöd på dryck och lite kvällsmat.

Minus: Väldigt små trånga rum, svårt att få plats med bagaget. Ont om ställen att ställa ifrån sig saker.

Plus: Fräscha rum. Toppenläge mitt i shoppingdistriktet, nära Nishikimarknaden och nära till Giondistriktet med härligt kvällstid.

Plus: Japanese breakfast was great. Staffs kind attitude was nice. The atmosphere surrounded the hotel was very quiet and comfortable.

Minus: Aircon power is not enough.

Plus: Extremely friendly and helpful staff. Wonderful hotel with spacious rooms, amenities, comfortable bed. The hotel has a wonderful lobby where you can sit for a drink and where classical music concerts ...

Plus: Great room facilities, excellent service!

Minus: Nothing really, great hospitality

Plus: Friendly staff, no unexpected difficulties. Taxi service great.

Minus: Breakfast nice but a little more expensive than it needed to be. Public transport was a little further than I expected - only a difficulty because it was summer.

Plus: Städningen på rummet var det enda som var utmärkt.

Minus: Ett femstjärnigt hotell utan gym, avstängd pool, dålig frukost och med de hårdaste/obekväma sängen ever, borde inte ha fem stjärnor. Max 3 stjärnor till Brighton.

Plus: All was perfect!

Minus: except last day during checkout The receptionist was not nice and was a bit rude with us when asked to help us eith a phone call in japanese as we didont speak the language! I believe she was the head...

Plus: The room is spacious. Very neat and comfortable. Eventhough it is a bit far from the city center, they provide free shuttle bus every 20 mins

Plus: I liked everything at the hotel, the beds were comfortable, the hotel staff were friendly and took their time to find me things I was actually interested in that they didn't actually know about ...

Minus: I guess for the price we paid we did get a cheaper and possibly louder room, which didn't bother me or my boyfriend at all so no bother there! At one point our phones in the hotel room stopped ...

Plus: Big room. Great bathroom

Minus: No pool No gym Eggs for breakfast Could have been better No free coffee in restaurant

Plus: Rooms are large by Japan standards; staff is very friendly. Ful service 4 star hotel well steps from th eimperial palace. You do have to walk 20 minutes from the station.

Minus: We spent 2 weeks in Japan in 4 star hotels and this one was the most expensive. We had to pre pay with no refund options. Breakfast buffet is good but not great.

Plus: Stort rum, bekväm extra säng.

Minus: Miss i bokningen, bokning för 2 inte 3 gjorde att vi fick både uppgradera till större rum och betala för extra säng. Kändes inte som ett 5-stjärnigt hotell

Plus: Good service in every step!

Plus: The breakfast was great. The breakfast ticket was flexible to use for lunch as well - amazing option for late risers like my daughter. They have an indoor lap-sized pool which was a great way to ...

Minus: It was so hot, and was caught in a downpour, but it's not the hotel's fault - it's summer in Kyoto - be prepared.

Plus: Good location Good service Good staff

Plus: Location is perfect, easy to go to shops and restaurants, 2mins to go to Kyoto station.

Minus: Pool is only open for kids from 7-9am, it was hard for my son to get chance to swim, he was upset about that.

Plus: The best 5 stars in Kyoto, so close to the Shinkansen line and other major lines which made it easy to get around. We took the train from Osaka and by booking it close by the line made it easier. The ...

Minus: Nothing! Everything was great!

Minus: Rooms are dated, beds creaky

Plus: Location, breakfast has wide choice.

Minus: Hard pillows, no fresh air, room service closes too early. Very limited business center facilities.

Plus: Perfect location, comfortable bed and excellent service.

Plus: Location

Minus: Everything else was very below average. The communication process is very slow. No customer care.

Plus: Location, spacious room, great bathroom and super clean!

Plus: This hotel is part of the JR hotel group the hotel has very helpful staff who speak English well. The location can't be beat. It is central and easy to go any where from this location. Rooms are quiet and well serviced.

Plus: close to kyoto station, clean, helpfull staff can speaking english

Minus: such a expensive room rate but doesn't include breakfast or dinner ?

Plus: An older hotel, with older style of amenities, but not bad. For example, the doors had manual locks, and the decorating in general was a bit old-fashioned. The bathrooms were quite large--both a ...

Minus: Location was not quite as convenient as I'd hoped--we didn't end up taking the bus at all and the walk to Gion Shijo station got tedious (densely packed with souvenir shops and such and lots ...

Plus: The rooms were massive, and the shower was practically a room that was half the size of the bedroom!

Minus: The keys weren't electronic like the hotels we stayed at prior.

Plus: Rooms are pretty big compare to other hotels in Japan. Also really close to Gion district

Plus: Rooms are large and the location is wonderful!

Plus: The female staff during the day are very friendly and helpful and always smiling. They helped us daily with our million questions and requests especially about transportation and places to visit. ...

Minus: When you walk in the room it makes a loud banging sound on the floor and even the walls are loud. The lobby lacks a sitting area. My husband wanted to take his laptop to work in the evenings after...

Plus: The location of this hotel is excellent as it is between the two major areas of interest in Gion - the uphill temples, and the 'geisha' district (though geisha are similar to unicorns). It ...

Minus: Common habit in Japan of sticking to the 3pm check-in time, with no leeway. Smelly Smoking room - my own fault for not checking my booking, but ........

Plus: Location, friendliness, breakfast was ok. Room was nice.

Minus: Bed was very hard

Plus: large room, good bathroom, comfortable bed

Minus: The lobby is very discouraging; they really need to renovate some of the public spaces. Since it is an older building there is no laundry.

Plus: Super comfortable bed!

Minus: strong smell of cigarette across elevator and hallway

Plus: We booked a room at Sunline for our daughter for a night in mid April. The room was clean and spacious. The location is great, adjacent to the Yasaka Shrine and a short walk to restaurants and shops. ...

Plus: The location is in a great part of Kyoto, within walking distance to lots of sights and restaurants. Staff was very accommodating and helpful. Bathrooms were huge and wifi signal was reliable.

Minus: It wasn't a big deal, but the towels were kept in the closet and the hair dryer under the TV? Just a bit confusing.

Plus: Location was great. Rooms were nice and clean. Bathroom = way better than expected. Everything was great!!

Minus: Very very small issue was that sometimes it was hard to communicate with staff in English. But they did their best and they were very friendly!!

Plus: Location and interior

Plus: The bed is very comfortable. With 3 guests in a room , there is space constraint.

Plus: Really convenient location. Rooms were small but comfortable. We didn't try the restaurant or breakfast but there are several small bakeries near by to pick up a bite to eat in the morning.

Plus: Excellent customer service! Staff were really great, very polite and always there to help! Beautiful hotel with elegant decor. Rooms were comfortable and very clean. Great value for money!

Minus: Wifi was poor, sadly..

Plus: Ambience of the hotel

Minus: Wifi was very weak

Plus: Whole ambience of the hotel as well as the extremely attentive and helpful staff and excellent location makes this hotel an extremely good choice.

Minus: N/a

Plus: Elegant design, classy rooms and amenities, attentive staff. Thoroughly enjoyed our stay especially the onsen/ spa, which was a real treat after long sightseeing days in Kyoto. Location is excellent.

Minus: Restaurant is nice, although lacking in continental cuisine. Fitness/ gym centre would have been a plus.

Plus: The room was very comfortable and quiet. The large public bath was also nice for me.

Minus: The window of the room we stayed couldn't open. If there is a bar, it will be perfect.

Plus: This is an amazing hotel with clean room and wonderful decoration! Also the public bathroom is clean and help us relax after long day!

Minus: NA

Plus: Nice and neat, expensive though

Minus: improve the value of price

Plus: The personal amenities were lovely, lotions and body wash etc. The public bath was clean and welcoming. The staff were friendly and professional.

Plus: This hotel felt almost brand new and for the price, it was an amazing value. I was staying at other value hotels in the area but when I found this hotel I thought I would give it try based on ratings. I was not disappointed - it had a feel of a medium priced hotel in the US (think Hilton or Marriott) but I paid closer to the lower range of a budget hotel. Granted, I am not going during peak season. The interiors was luxurious and everything felt new. I would stay here again, hands down.

Minus: It's a bit hard to find because it's in an alley way and generally signage is hard to see anywhere in this part of Kyoto. Be prepare to have your gps on to find this spot.

Plus: Incredibly comfortable hotel. Stayed with a friend there for 5 days and had a room with 2 twin beds - we were very impressed with the size of the beds, they were more like full sized beds than twins...

Minus: Wish there was an iron in the room - they may have one at reception though, I didn't call to ask.

Plus: Loved that the hotel had a coin operated washing machine. Located close to lots of great restaurants and a pedestrian shopping street. Only about 100 meters to the underground station. Very helpful ...

Minus: The room was a bit small even in Japanese terms. We also couldn't check in until 3:00pm and even though we arrived earlier we couldn't complete our paperwork and payment until 3:00 pm. The ...

Plus: Great staff. Super helpful with all my questions.

Plus: Great pillows and friendly staff. The bathroom was not fancy, but very well appointed, including a heated mirror. The shower was really nice.

Minus: The internet would not let us stream live radio, but normal browsing was OK.

Plus: Great location, close to all shops and restaurants.

Minus: No view from our room

Plus: Room is very clean and comfortable bed. The location of this hotel is fantastic. It walks straight into the food and shopping street. Short walking distance you are in Gion where you can experience...

Minus: Nothing

Plus: location is great. service is very good. room is bigger than others.

Plus: Located on a pretty busy (in a positive sense) area of Kyoto. Next to shops and restaurants.

Minus: Taxis didn't seem to be able to get to the exact door of the hotel. We were dropped on the main road which is some 25m away from the hotel.

Plus: Friendly and welcoming staff, excellent service, good location.

Plus: Everything about it was good. Rooms were nice, staff was excellent, location was perfect.

Plus: Läget vad jättebra, hjälpsam personal. Var nöjd med allt.

Minus: Frukost ingick ej.

Plus: Väldigt bra läge och rummet är rent med alla bekvämligheter. Extra plus att det finns en vattenkokare, tepåsar samt kylskåp på rummet.

Minus: -

Plus: Beautiful setting and rooms

Plus: Location and room are great

Minus: Atmosphere in restaurant for dinner could be better.

Plus: Almost every thing

Minus: Nothing

Plus: No complaints, we liked everything!

Minus: Nothing to do in the hotel, only Onsen and 1 restaurant and Cafe.

Plus: Best service ever! They certainly mastered the world of hospitality. The view is spectacular. The park is right behind the hotel and by the river but not too far from the main tourist attractions. We ...

Minus: Not value for money . It's very small for the amount charged . The set up is small and accordingly the facilities are limited. Furthermore The rooms r not heritage to pay that much

Plus: Excellent service!! Love Everything here especially 'CHAMPAGNE DELIGHT'

Plus: the in room hot spring. the staff. the bed location. the view and the little garden in the hotel.

Minus: one night shift staff is not so friendly when i ask him to recommend a local Japanese style restaurant.

Plus: We arrived at the hotel and we're greeted with the warmest welcome from everyone we saw. Our bags were take to our room and we had a free Champagne hour in the bar, which was a very lovely little ...

Minus: Nothing to dislike, everything was perfect!

Plus: love the 24hr heated outdoor onsen tub

Minus: the sound of public washroom at the front street broadcasting all night long

Plus: Everything!

Minus: Pricy dinner

Plus: Clean and spacious rooms

Minus: Made group feel unwelcomed with list of don'ts even before we arrived. ( i.e: we can't sit in patio areaNo lobby space to sit in the am- we were told we could not sit if we didn't buy ...

Plus: Great location, very clean, welcome drinks every day, public bath and breakfast included. Metro station in front of thr hotel. JR station about 1.5 km walking distance. Near the hotel a local ...

Minus: The mattresses were a little bit too soft .

Plus: The room was clean and comfortable.

Minus: The menu selection was pretty slim. We only ate their one evening and did not request breakfast.

Plus: The public bath and the breakfast was fantastic

Minus: The air con was probably on energy saving mode. It kept stopping after a while and powering back on again

Plus: The welcome drink

Minus: Low variety of food in the restaurant (the gallery)

Plus: Walking distance from Kyoto Station, quite a central location as most sights (except maybe Arashiyama, Ryōan-ji Temple) are a good 10-40 minutes travel by train (and even lesser by car) depending on ...

Minus: My main complaint would be the lack of a lobby, and the service of the restaurant/bar staff. The sitting area on the ground floor is supposedly part of the hotel restaurant which closes at 11 pm. ...

Plus: Everything perfect!

Plus: very good location，九条，No.2 exit。every night there are one free drink，alcohol or non-alcohol，coffee and tea available in daytime

Minus: none

Minus: The internet was bad. Staff were not friendly when told the internet was not working. Suggested we move room to a lower floor instead of fixing the problem.

Plus: The room was clean and well laid out. I liked that most of the flooring was laminate as it felt cleaner than the little bit of carpet at the front near the door. The provided shampoo,conditioner and...

Minus: The carpet in the hallways is worn and in need of replacement.

Plus: This is a great hotel for a good price. The room was very spacious. There were a lot of perks like included coffee and adult beverages. There is limited parking in the back that the front desk staff helped us get into (parking is on risers). Staff speaks great English. Huge shower and bathroom. Lots of amenities like laundry and onsite Onsen. I would stay again.

Minus: It was a little bit challenging to turn the air conditioner on (remote in Japanese) but we figured it out no problem.

Plus: Onsen i bottenplan var toppen, hela hotellet var rent, fräscht och mysigt. Vi var i en kall period, men att ha balkong till rummet är toppen. Kylskåp på rummet, toppen! Skön säng enligt min smak av ...

Minus: Vi hälsade på vår dotter som pluggar i Tokyo, men inga som inte bodde på hotellet fick vara där, det var lite tråkigt.

Plus: Friendly and helpful staff - some of whom speak English. Modern and clean facilities. Comfy bed and pillows. Walking distance to Kyoto station. Great breakfast buffet.

Minus: Small room. I only had hand-carry luggage and found the room to be small. I can imagine that it must be quite challenging for people who have more than 22 inch luggage to move around room.