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We stayed for 3 nights. Room was small but beautifully appointed. Views off the balcony were amazing of the East River and Manhattan skyline. Very clean and quiet. Highly recommend.
Mo, the evening clerk was very accommodating with our rsvp after some confusion with booking.com. Room is a bit small for the money,parking fee was annoying, this Brooklyn not manhattan.
Staff was on point and so friendly. I love the neighborhood and all the shops. Breakfast area was a bit crowded. I was asked my room number before I was given my cup of coffee.
Beautiful, clean hotel. It was a great escape from downtown but close to everything. Not too close to the Subway (5ish blocks away) but Lyft/Citi Bike are super convenient. Staff is amazing and friendly! Lots of noise from the hallway, doors must be hung wrong.
I had a great experience, the hotel was in a very good location, within minutes to manhattan. A walking place and very near to the NYC public transport. wonderful service, all the staff I interact were very helpful and very professional N/A
Excellent location, close to subway, Brooklyn Bridge, and shopping. Great room, friendly/helpful staff. Food options in the hotel itself are limited; fortunately, there's plenty of options within easy walking distance.
Our room had no phone numbers on it like the front desk I had to use my phone and call the outside number. Had no directory for any place to go to eat. Or anything to do.
The price was great as it's newly opened and seeking customers. The staff was juggling a lot of issues, and they maintained professionalism and friendly calm. The decor was modern and comfortable, the location perfect for my visit. It took 2 calls to the front desk to get the noisy twenty somethings to quiet down in the middle of the night. Generally the walls seemed thin and the doors closed loudly. We had no soap in the shower dispensers, but it was taken care of. The tv system stopped working just when we wanted a little rest... But these issues were handled professionally.
Convenient to Manhattan, easy walk to Brooklyn Bridge, subway line. Though clean and nicely decorated, room was small and there was limited closet space and no drawers.
Staff was great Bed was way too small
Staff friendly, comfy beds with great pillows -- very comfortable, reasonably quiet, EXCELLENT location, great walking distance to everything I needed. Fake perfume smell was awful--needs to go. Caused me allergy and asthma attacks. Advertised free breakfast - no free breakfast. Toilets didn't flush right.
The workout facility was pretty awesome. By far the best one I've seen at a hotel! Rooms we a tough small but expected. Everything was great even the people... only had one issue... see below I was really upset when I booked the room it said free parking and when we got there we had to payou $50 to park over night.
Mycket fräscht och trevligt hotell. Fantastisk personal som var väldigt hjälpsamma och vänliga! Lugnare än inne på Manhattan. Blev en hel del resande till och från hotellet eftersom man helst ville hem efter en shoppingdag innan man skulle tillbaka till Manhattan för middag.
Kul med en svart tavla på toaletten att anteckna på! Rymliga och bekväma rum, snygg design, trevlig hotellpersonal. Inget jag tyckte illa om, men vissa dagar kunde frukosten varit mer innehållsrik (det fanns bara kaffe, juice och croissanter, hade gärna sett bröd och/eller yoghurt också), och det hade inte skadat med en krok I hallen för att hänga jackor på och fler krokar I badrummet, samt en något större garderob.
Mycket trevligt bemötande och trevlig personal! Fräscht rum med härligt badrum
Närhet till Times square med allt vad det innebär i form av nöjen och shopping. Närhet till Metro. Rummet tillräckligt bra.
Välidgt dyrt för pengarna. Ok läge men inte alls prisvärt städningen. En dag bäddade de inte ens våra sängar. Och jäjkligt kallt på rummet!!
centralt läge, tillgänglighet och bekvämlighet på så central plats, bra alternativ till okej pris
Väldigt bra gym, många maskiner rent och snyggt som dyra fitnesscenter. Fint läge. Ingen frukost, men det visste jag doch i förväg.
Bra läge. Bra rum. Bekväma sängar. Tillmötesgående personal.
This place is fine but by the time you add up all the extra charges - city taxes, state taxes, etc... what you thought was a decent price becomes 100 more. Next time I will select a lower price to start.
the location was perfect for our main purpose in visiting Brooklyn. the lack of clarity over charges. When a price is quoted for the room, restaurant, drinks etc it should include all the taxes etc
Cleanliness. Lighting. View Room service very expensive. Internet should be FREE
The room was immaculate and the complementary items were from bath and body works. The bed was extremely comfortable with huge pillows. We requested a late checkout for our wedding night and they easily accommodated us. We requested a King size bed and did not get one. The room was extremely, extremely small for the price and we paid extra for a view and it was nothing spectacular (just the back of a few dark buildings).
Very quiet hotel with attentive staff We would suggest putting a small light on the lower side of the cabinet area as that is where the coffee pot is, & it was a little too dark.
The room was clean and nice and modern equiped. The breakfast was very good (absolutly seldom in american hotels of that price level). Doors between diferent room could be opened. That would be a nice feature for bigger families. We like the jewish accessories at the doors. The surounding of hotel was not absolutly best, but they have done her best to make it nice and we think they were succesfull. In summary a nice hotel which we can recommend! The hotel is a little bit far away from the trafic. 10 min going by foot to the next metro station in Brooklyn, but the hotel offered a taxi service with fixed prise inside of Brooklyn.
This hotel has free, super easy street parking all around it. We had to move the car because of night regulation but there was a ton of spots. So nice after paying $20 a night to park in a different city on our road trip. Super awesome location for transit, you can easily go to Manhattan - 20 minutes with a nice quick walk over a bridge and a second inner Brooklyn train less than a 10 minute walk away. We went to the Bronx zoo and even that was only about 45 minutes on transit. Seriously great, quiet location. There's a TON of 24 hour delis, the nearest about a second away from the hotel. Nice bars on every block within a 15 minute radius - we went bar hopping two of the four nights we stayed and loved every bar. The hotel itself was SO SO SO amazing. Seriously, beautiful inside. We all loved it - the decor is super cool for a hotel room. It didn't even really feel like a hotel room. The gym and sauna were so convenient, especially the sauna after a long day of waking around. The bed was super comfy, it was very clean and had an awesome shower with aromatherapy soap and shampoo. Fast wifi, two flat screens with every channel imaginable. Really nice and helpful staff. This was an awesome experience. We're definitely staying here next time we're in New York.
Enjoyed our stay and the staff was very helpful and friendly. Very clean and loved the decor.
The bartender at the rooftop bar-john The snacks in the mini bar were resonable priced The balcony door opens even in winter The bed and pillows were very comfortable Rudimentary tv service. Really a surprise. Wall paper peeling Paint peeling Dimmer switches and some lights broken! This was in January when there were very few customers, and I had paid for a better room. And the dinner from The Elm was terrible. The piece of meat they sent up to my room was an embarrassment. My boyfriend will eat anything and not even he would touch it. Like so many hotels the music system depends on you having an iPhone 4. If you want an adaptor you have to pay $30
Great friendly staff. Very fun scene
The beds were really bad. Light switches are super complicated to use. Overpriced for what it is
The concierge was incredibly friendly and accommodating! The décor of the place is funky and fun. The location is perfect for any foodie, music lover, or thrift seeker. The rooms are beautiful and the balcony attached to the room was a major plus. We can't wait to come back in the summer.
I liked the location for being in Williamsburg. The staff were uniformly friendly and helpful; so, thanks to Dayana, Justin, Jessica, Martin and James.. for that. The rooms were clean and well kept, if a bit small. But, the size is just something that you have to deal with in the City.. There were just a couple of things that could improve.. we liked our breakfast in the room, but after the first day, we didn't get the door hanger to request the next day's breakfast.. bummer. Also, I know it was the holidays, but the restaurant and bar seemed to keep pretty random hours.. hard to plan.
Great staff--especially the lady at the front valet. 20 degrees outside and she was happy and helpful and super nice. Check in and out were perfect and room service was very good. Rooms a bit small but the beds are the very best! No complaints.
The staff was great.. Went for an event at Barclays Center so location was close... Shopping was fun Mold in grout of shower stall Rooftop pool "being repaired" so was out of service. My granddaughter was with me and was very disappointed
The staff in the reception area is corteous and helpful The house cleaning services are awful! The parking folks are rude and absolutely unprofessional.
It was comfortable. The restaurant is an excellent touch because you don't have to venture out for food or cocktails. The shower could be bigger but it's workable
Excellent service, comfortable bed and spotless bathroom and sheets. Very convenient to subway and restaurants.
It's a big city!, comfy bed and quiet stay... the staff was Excelent and professional... Clean rooms and hot shower... Overall a great stay! The air had a problem getting it down to my preferred temp of 66... The elevator fobs were problematic as we had friends on the 23 floor and our card would only let us go to the floor above and below for "ice" and "vending"
Location is an asset. Linens especially the pillows were uncomfortable. Staff helpful . Shower overflows on bathroom floor.
Bed is extremely comfortable, very spacious, clean, 1st room didnt have heat. Wrong room type
We stayed three nights while visiting family in Brooklyn. We booked through a third party site on Kayak. In the past at other hotels, this leads to being treated as a second class citizen. This was not the case at the Sheraton. Everyone was very polite and friendly and met all how requests without hesitation. The room was good for the price in Brooklyn, very clean with nice, comfortable bedding. Noisy family next door in the mornings but this was not the hotel's fault.
Valet was horrible they hit my cat and would claim responsibility. Water pressure in room was very low
I never been to a hotel where you have to pay for WiFi 4.95 for one hour smh No microwave, no Refrigerator. I will NEVER go there again Aloft or the holiday inn is way better
Läget och priset men ändå många faciliteter och rent och snyggt. Bra service men synd att det blir en massa extra kostnader som kunde ha inbakats i priset såsom t ex bagageförvaringen efter utcheckning etc. Heltäckningsmattorna.
Läget är bra. Perfekt avstånd från shoppinggator, Central Park, Carnegie Hall och så vidare. Helt enkelt mycket centralt. Det här hotellet håller högst 3-stjärnorsstandard. Allting är slitet, badrummen mindre än på ett sämre hostel och 400 dollar natten är ett fullständigt rån.
Beställde frukost till rummet o fick till svar att det tar ca 20 minuter, frukosten kom efter ca 50 minuter!
kanonläge mitt i city med bra service...
Bra service från personalen
Läget med utsikt över Times Square! Bra service. Restaurangen. Dubbelsängarna i minsta laget för två vuxna.
Läget är lysande och smidigt med utchekningen. Segt att checka in - Europaflighterna kommer ju ungefär samtidigt, onödigt lång kö.
Att det låg så bra till på Manhattan. Vägglusen som bodde i rummet. Inte så kul att bli biten. Små rum.
Läget är bra, med gångavstånd till mångabra restauranger, Times Square, kort till tåget till Newark Liberty Airport. Rummet mycket litet, även med europeisk standard, löjligt litet med amerikansk. Hotell och rum äldre och skulle nästan kunna vara charmigt om det varit litet mer påkostat. Dock utan större skavanker, även om badkaret var nött, och rent så vitt vi såg.
Mycket centralt beläget hotell med nära till det mesta. Trevligt och professionellt bemötande av personalen.
Vi bodde på 39e våningen och hade fantastisk utsikt och New York känsla. Rent, sköna sängar och trevlig personal.
clean, simple rooms door to shower is a slider and easily came off the tracks
I Loved the fact that the hotel is in the Heart of Downtown Brooklyn. To which "Brooklyn" is now known as the "New Manhattan". Close to all transportation (Bus, Train, LIRR,) The BARCLAY's, JUNIOR's Restaurant, APPLE BEE's, SHOPPING (NORDSTROM RACK, POLO, MACY's, GAP, H&M, CHILDREN's PLACE & WALKING DISTANCE TO ATLANTIC CENTER MALL WHICH HAS TARGET, MARSHALL's etc) I didn't like my view ( I had a partial view of street in rear). There is CONSTRUCTION NEARBY (but you will not hear it, HOTEL MUST BE SOUND-PROOF) I DID BOOK IT LAST MINUTE (the day of/Mother's Day).. The BLOCK IS VERY CLEAN TO WALK IN WITH SMOOTH PAVEMENT. BERY NICE HOTEL STAFF FROM THE TIME YOU WALK IN THE DOOR. LOBBY AREA VERY INVITING, IT EVEN HAS A POOL TABLE, BAR AREA, LOUNGE AREA, SIT & CHAT SECTION..SIMPLY COZY. HOPE THIS HELPS!
The proximity to the Brooklyn Hospital Center. None
Well designed, aesthetically pleasing compact rooms. Reasonable rates, good location These are hopefully only a temporary conditions for the hotel, but there was a lot of construction scaffolding around the front door, with the associated muddy drips and ducking around obstacles. The lobby itself was at first a little confusing, cluttered, cold and noisy. There's a lot of construction near the hotel as well. All likely temporary conditions
Super cool place to stay. Staff was friendly. Very close to subway and shopping. Comfy beds and great shower. Honeslty, the amount of space in the room is really perfect for someone who is just there to shower and sleep. You don't need that much space. Wouldn't plan a hotel party in here obviously, but it's perfect for a traveler.
The booking for this hotel was made on accident by my sister. When i tried to cancel the booking minutes later, or even reschedule so that I might be able to use it I was completely cutoff. I'm sure the hotel is nice enough, but I will never know what I paid for.
The adult king room was good size by NYC standards. Free wifi and modern amenities adds value too. Heating unit was hard to work, the air was extremely dry. Bulky pillows. Shower system too complex.
Friendly staff nice bar and good location
Clean and comfortable
Everything was clean and orderly, I felt safe and like the management took an interest in keeping things running smoothly. Faint odor of the Chinese restaurant next door, room was on the small side (though it is Brooklyn).
The experience was so poor, I cant say I liked anything. I showed up @130 in the morning to find out that my prepaid room had been given to another guest. This was during Fashion Week and the US Open in NY where there are NO hotel rooms available for under 1200 bucks. The clerk apologized but for some reason had a lot of trouble staying focused on locating me another room and was distracted by conversations with staff, cops walking by to use the bathroom, etc. He eventually got me into a room 4 blocks away - a crappy Sleep Inn which when I arrived told me THEY sold the room I was promised in the 3 minutes it took me to get there (another story). Still havent seen my refund posted.
The building itself has a beautiful front face. The perfect balance between modern and vintage. The bed was so comfortable and everything was clean. The shower feels amazing. When we needed anything the front desk was always able to help.
The rooms are spacious, with a great shower and amenities. One of the most comfortable beds I have ever had in a hotel, and the continental breakfast was fresh and delicious. The hotel exceeded all of my expectations. I hope that they can continue to offer what they do at the prices that they are charging. I travel for business a lot and this was one of the best hotel experiences I have ever had.
the cleanliness of the house and setting of the room
My wife and I stayed in this lovely B&B for a overnight business trip to New York. The charming place offers terrific value for the money. I would stay here again and recommend it without hesitation. Third floor shower handles were leaking. It is a small issue that does not take away the overall excellent experience while we were there.
Very nice and homelike atmosphere, wonderful hosts. Delicious breakfast. Lots of information about New York. This B&B was the perfect choice for our stay in New York. Would definitely go there again!
Host was very helpful with how to get around the city and local points of interest. Optional breakfast was very good with ample portions. Room was very comfortable and bathroom (shared) was spacious. Other guests were diverse which added to our experience. Easy access to subway.
The apartment is adorable with a lot or character and it's located in a safer residential area of Brooklyn while still conveniently located to everything you need. A block from the subway, 20 minutes to Manhattan, walking distance to bars and brunch locations, and 10 minutes from the Brooklyn Bridge. It was very private, I never had to see anyone, but they were always available by phone if I needed them and very accommodating. They let me keep my baggage there after check out so that I could keep exploring. I would go back and have already started recommending them to my friends.
It was quiet, comfortable and clean. I prefer not to share bathroom facilities. But, it wasn't a problem.