Plus: The spacious unit was especially large, well laid out & very nicely decorated.
Minus: Having to take a shuttle to the beach & having no shops or restaurants within walking distance.
Plus: This place is an absolute dream! The scenery is so beautiful, the rooms were spacious, clean and comfortable. The staff was amazing, everybody was polite, very hospitable and ready to help with ...
Minus: Nothing. It was perfect.
Plus: The Marriott Kaua`i Lagoons is an incredibly beautiful property supported by exceptional staff. The Front Desk Staff were friendly and efficient. The ease of parking and the ability to park directly...
Plus: Lovely property very well equipped we cooked all our own meals and BBQed.
Minus: The decor is a bit dated, unfortunately if was not possible to use the air conditioner in one bedroom only. The whole unit had to be closed for the air conditioning to work and our friends did not ...
Plus: The staff were wonderful.
Minus: We have stayed at your location before and this time we were booked in an ADA room. I was really really upset that our bath tub was not as it was before. No other rooms were available but I was really looking forward to the tub in the rooms we had previously stayed in.
Plus: The personable service of the staff and the location near a swimming beach and some good restaurants. The nice touch of having coffee, fruit, small snacks and candy treats throughout the day. They also have towels, beach chairs and other accessories for the beach available for no cost.Twice during the week the owner made a delicious sweet potato pie with fruit on top. If you're looking for a small boutique inn and not a major change give Garden Island Inn a serious look.
Minus: It was a little difficult to find but once we did the location was convenient to shopping, groceries, restaurants and getting to both parts of the island.
Plus: The staff is extremely friendly and accomodating. We were offered complimentary use of snorkle equipment, beachchairs, towels, umbrellas, sunblock (!) and leisure books. For night we checked out two DVDs (no rental charge) and were given a free bag of microwave popcorn to enjoy with our films!
Plus: Paintings, welcoming staff, sweet potato pie breakfast, gardens
Minus: Close to road and was occasionally noisy
Plus: We liked the location to the beach, and the value for the room. There are restaurants and shopping nearby.
Minus: It took a long time to get luke warm water for the shower, the rooms are small, but you can't beat the value of the rooms.
Plus: Loved that Kalapaki Beach was just outside the hotel and that the water was so calm and refreshing (yet not too cold). Also liked the view from our room...pool and partial bay view.
Minus: Room was a bit dated and we did have a problem with our A/C not draining properly. Caused the carpet to get soaked. Maintenance did come up promptly and set up blower to dry it out.
Plus: Proximité of pool to beach
Minus: Not good value for money. Hidden taxes on top of room fee, plus compulsory resort fee on top of that. Go somewhere else.
Plus: It's clean and the location is very nice.
Minus: The way the rooms are numbered are confusing.
Plus: All prepared very well. Delist!
Plus: The pool accommodation
Minus: Not getting the room that I specifically requested for.
Plus: Location, gardens, food, pina colada's, Duke's, beach front
Plus: Proximity to ocean within a bay which felt more secluded, even though it was a public beach Breakfast outside in Pool Bar with beach and ocean a stone's throw away Extremely friendly and helpful...
Minus: Very expensive in the end with Resort fees and taxes, might just have been worth it though!
Plus: Location great Super safe swimming beaches Fabulous pool
Minus: Room booked online wasn't what offered on arrival. Customer service was poor, staff inflexiable Room and complex outdated After 5 stays value for money no longer there.
Plus: the beach
Minus: bed mites were an unpleasant surprise
Plus: The vibe, the cleanliness, the helpfulness of staff. Things of interest to look at everywhere. I liked almost everything about it.
Minus: The fridge in the cupboard couldn't hold drinks in the door. Blowdryer did not work. No kettle. No sink. I felt overwhelmed with the size of the place when I arrived. It would have been nice to ...
Plus: Use of kitchen stocked with basic cooking utensils and dishes. Quiet and accessible BBQ areas kept clean.
Minus: Office staff tried to get me to attend condo time share presentation in exchange to get passes to the hotel pool adjacent to the property, a credit spending gift of $150-200, and donut breakfast and ...
Plus: Kid friendly, awesome location Staff members were friendly
Minus: The fact that when we got our keys to the room and it wasn't ready. Housekeeper was still cleaning. Had to wait about an hour or so
Plus: Since Hawaii is pricey, it was nice to have the kitchen...and we had a great deck, with an ocean view! Lots of pools, convenient location!
Plus: such an amazing environment!! :)
Plus: Property is beautiful, with pond, direct beach access, and small pool. Rooms are spacious and offer kitchen.
Minus: Staff is inflexible. Standard hotel services are not offered: no courtesy towel replacement, late checkout ($50 per hour later than 10am), baggage storage overnight was problematic. Staff took every ...
Plus: The staff was the best.
Plus: Has everything a home should have - from washer/dryer to dish soap in the kitchen.
Plus: I liked the room and the lanai. It was clean and had plenty of room . Oh and my son was loving the rooster that was standing there waiting for us on the lanai every morning. It made his day
Minus: Can't say much was bad
Plus: staff tried to be helpful in a run down non functioning property
Minus: run down property functions as a low level time share--should not be a booking .com property that presents itself likea hotel they also rarely answer the telephone
Plus: I liked the location and access to the hotel next to it. Close to beach. Room was spacious and comfortable and had a washer and dryer.
Minus: Didn't know it was a timeshare place when I booked. Wasn't pleased with being pushed towards a timeshare and wasn't interested. Also even though I had the confirmation printed out my ...
Having a one bedroom
10% discount at restaurants at adjacent resort
Minus: Needs a remodel
Limited internet service- cut us off a day before we left
Dirty carpet stored under our balcony
No air conditioning in living room area
Inadequate housekeeping services
Fee to use fitness and pool facilities at adjacent resort as of last month
Plus: Great location, convenient to the airport and a good centralized location for visiting other areas on the island.
Minus: Didn't care for the chickens and roosters hanging out around the pool with us. Was surprised that swimming wasn't allowed in the ocean considering it is a beachfront hotel.
Plus: Rooms large, good view.
Minus: WIFI connection was not good. No coffee shop like place to eat during the day, only a snack bar outside at the pool. Another was supposed to be open but it wasn't. Too many add ons to bill...
Plus: Very Centrally located on the island. It was very close to the airport and to get to either end of the island took about an hour. There is a lot to do in the resort (numerous pools, waterslide, ocean access, spa, fitness center, couple of eateries).
Minus: If you plan on driving around, do not stay here. There is a fair amount of value if you only plan to stay poolside and not leave the resort. The resort offers many amenities (in fact, it charges $25/day for them) but not worth it if you want to explore.
Plus: Great pools, location, convenient, relaxing.
Plus: Loved the pools and grounds
Minus: The food could've been a little better
Plus: Place was very clean staff were really nice
Minus: The roosters they were all over the island, no problem, waking you up at 5am from the crowing big problem, tip take several pairs of ear plugs.
Plus: Very nice location and great view close to a lot of activity
Plus: Hawaiian atmosphere of the facilities and swimming pools were impressive, including the roosters.
Minus: We had reserved a Deluxe Suite with ocean view. That was not the room we got. Resort gave us another room facing the swimming pools
Plus: Very friendly and good Hawaiian island ambiance, direct access to the beach, we were upgraded as it was our honeymoon and got a bottle of champagne with our diner order, nice pool setup, shuttle from ...
Minus: The wild roosters in the properties waking you up in the morning
Plus: Convenient to airport and free airport shuttle
Plus: Room upgraded from mountain view to pool/sea view - great view. Clean room great bedding. Nice pools. Restaurants: great food. Shuttle service free and efficient. Location: 5 min from the ...
Minus: Nothing really.
Plus: Very friendly staff, great location, very clean, good food
Plus: near airport for homebound flight the next day, refrigerator and microwave in room, coffee for breakfast
Minus: minimum breakfast, toast and small pineapple chunks, ac noisy, only one chair for sitting
Plus: Breakfast is included.
Minus: No kettle is available.
Plus: Pleasant staff. Great place!
Minus: No complaints.
Plus: It was off the beaten path and quiet
Plus: Patio area and facilities were exceptional
Minus: Air aconditioning unit was a little noisy
Plus: Location and friendliness of staff as well as other guests. The ambience lends itself to making new friends.
Plus: Nice room and property for the price. Close to Lihue Airport was a plus for us.
Plus: Complementary breakfast was a nice touch. Staff was super friendly and helpful. Room was clean and beds were comfortable. Nice place to stay if you want to explore Kauai.
Plus: They offered ice water and tea in their outdoor patio by the pool all day. Continental breakfast was also very nice. They had onsite laundry available, which was very convenient for traveling. ...
Minus: Our room didn't have air conditioning and the mini fridge was broken. However, the room temp was still comfortable thanks to a nice breeze the couple days we were there, with the windows open and ...
Plus: The staff were nice. Breakfast was good. Room was clean and comfortable.
Minus: No airport shuttle service. No beach nor restaurants nearby. A bit expensive for what you get.
Plus: Beautiful place and cool staff highly recommend this place!!
Plus: The hotel is more of a motel, each room opened onto a veranda. It was nice to sit out there and enjoy the view. The location is great for access to the whole island.
Minus: The facilities were very limited. They only had a kettle out for hot water between 7.30 and 9am.
Minus: Insects (ants??)on the kitchen area counters. Beds were uncomfortable.
Plus: AIr conditioning - nice surprise!
Plus: The cleaners
Minus: Poor personality
Plus: Maria was friendly.
Minus: Small shower n bathroom. Loud AC
Plus: Low price-used the place for a few hours (shower/nap) before heading to the airport for an evening flight. Had to leave the place we stayed early (10am) in the day. So Hit the beach and then the...
Minus: No problems
Plus: Bed was very comfortable. Good bathroom. Close to airport. Free shuttle bus
Minus: No cooking facilities. Lots of stairs. Not many places nearby to get food
Plus: Quaint quiet location. Perfect for traveller looking to catch early flight out.
Minus: Ice machine
Plus: Location is good. Price is quite cheap.
Minus: There were a lot of ants. The AC was quite old and loud.
Plus: The hotel is centrally located in the city and it is a great ,,preparation,, for further trips around the island. It's clean and the stuff is very friendly. My plane had a delay so I really ...
Plus: THE location of this property is at a dead end road next to a large parking lot. It isn't in a very convenient part of Lihue & sits alone looking like an apartment building. The cleanliness ...
Minus: The location & lack of local commercial establishments.
Plus: Proximity to everything. People were nice. Bed was fairly comfortable. They had coffee in the morning. The landscaping was very well kept up with.
Minus: The back side of the building wasn't very impressive and that is what you see when you drive up. The room was small. Other than that, everything was fine. Parking was a little tight but still sufficient.
Minus: They offer shuttle service on the website, and when we arrived they said sorry we don't do that anymore. This was very unsettling as we first arrived
Plus: Location Location Location
Minus: elevator or bell boy for up stairs guest
Plus: The pool is quite simply the most amazing Hotel pool facility that I have ever seen in my life 2 hot tubs with waterfalls 1 pool has a water slide the other was just amazing accents from lava rock ...
Plus: Good location
Minus: The price of the room was less than the resort fee and really didn't see the value of paying 400 USD for this room. On top of the fact that it is very deceptive to not include the resort fee in ...
Minus: The room had a light that didn't work and the fridge didn't shut properly. because our room was an owner's room they had to get permission to fix them. the resort staff were very helpful ...
Plus: The pool and outside area was beautiful.
Minus: The hotel was falling apart. Our room smelled like mold. The elevator lights kept going out.
Minus: Room was dated
Plus: The location is convenient to the airport, the staff are always friendly and helpful, and the pool and the beach are quiet and relaxing to spend a last night before heading home.
Plus: The internet was good. The pool was beautiful. The staff were helpful.
Minus: The beds were small and uncomfortable. The veding machine was not working.
Plus: I was a nice hotel.
Minus: That no one cleaned the room while we were there. No clean towels. I wash towels each day because the hotel wouldnt give us any new towels.
Plus: Booked the resort because we were staying extra days after staying at a condo nearby. I thought it would just be like any other hotel. I was really surprised at how awesome the whole place was.
Minus: No microwave in the room. Would of been nice to reheat left overs from all the places we ate at.