Hotel Açores Lisboa

Breakfast was very nice and plenty of choice. Staff very helpful and friendly.

Bar/lounge area quite small.

Hotel was very nice and...

Breakfast was very nice and plenty of choice. Staff very helpful and friendly.

Bar/lounge area quite small.

Friendly and helpful staff. Close to subway station. Great breakfast. Clean and comfortable

Fabulous

Friendly and helpful staff. Close to subway station. Great breakfast. Clean and comfortable

Clean hotel, good breakfast and dinner.

I have slept in this hotel three times now, but the bed I had this time has had its best time. Atleast the matras did.

Fabulous

Clean hotel, good breakfast and dinner.

I have slept in this hotel three times now, but the bed I had this time has had its best time. Atleast the matras did.

perfect location just 5meteres away from a metro station in a line directly to the very centre of attractions, underground parking available, nicely done rooms that are very clean.

Everything perfect! The best hotel in Lisabon!

Clean room, good breakfast

Hotel is next to metro station, breakfast and dinner are good!

Checking out took a while because there was just one person. Maybey put waterheater in the room.

Excellent location, lovely rooms

Pillows, would have liked some softer ones but in fairness we didn’t ask for them.

Location, metro is just 20 meter from the hotels door, just 8 minutes to city center by metro The bathtub

Not awesome breakfast, very small "kind of" lobby

Good breakfast , staff +++, clean comfortable bed near to metro bus and specially just walking distance to Lisbon Central Mosque.

Close to airport. Excellent breakfast. Easy to get to center.

Clean facilities, caring and friendly staff, very close to a metro stop

The surrounding neighborhood is not too pretty

Room,location, staff, breakfast

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Location, room, quality complimentary breakfast and friendly staff

None in particular

Breakfast had multiple choices which would suit everyone and was frequently topped up. The hotel has a Metro station right outside the entrance making it ideal for accessing all areas of the city. As I was in Lisbon for a hospital appointment I spent some time in my room and the choice of TV channels in many languages was a bonus. The 'special' lunch and dinner menu was excellent value.

Tea and coffee making facilities in the room would have been great. Also a free bottle of water on arrival would have been a nice touch.

Metro station right in front of the hotel. Staff was really friendly

Rooms were a little old, beds a little bit too hard

The breakfast was amazing even if it was the same all days

Extra fee for the FrigoBar items in the room

Friendly staff. Close to Metro station and restaurants. Good breakfast.

With car, location was perfect. 20 feet from metro. Staff was friendly and helpful. Room was comfortable and clean.

Breakfast room was a little crowded.

Welcoming people working there, it was a pleasure

Little zone for breakfast, usually crowded these two days

Easy access to the Metro to get around the city.

On the flightpath for airport take-off and was a bit noisy in one of the rooms we had.

The front desk staff were v helpful and competent/professional :-)

Great hotel, perfect location, just a step from a Metro station; excellent breakfast, comfortable rooms.

Hotel Açores is very well situated & within walking distance of the 7 Rios Bus Station which we used for our journey from the Algarve to Lisbon. We have stayed at this Hotel on many occasions & have always found the staff very friendly and services excellent. There is always a wide choice of foods for breakfast and in fact we would also recommend their dinners which of course is paid for as an extra.

Very nice, professional and helpful guys at the reception. Nice location, very close to merto

Same breakfast every day.

The breakfast was lovely, staff very helpful and friendly. Everything was lovely.servicing of the room was excellent. Reception staff couldn’t have been more helpful in explaining everything about what to see in Lisbon.hotel is on flight path but you’d never know it. Perfectly quiet for sleeping. Lovely plants on the balconies. Iced tea in reception is a nice touch!

We liked everything thank you and we would definitely come again. Small minor incidental things not worth mentioning (like the mini bar not seeming to be cold but we could have mentioned if we had needed it!)

Staff very helpful. It was late when we arrived and we were hungry. The resturant was closing ,but the lady employee said she would help us out.she provjded us with a hot bowl soup and club sandwich. It was delicious. Breakfast in morning was also great. Thank you to all involved.

The room was very clean and the grapes where a nice touch. The staff was very kind, helpful and friendly. Metro station is a minute from the hotel, but if you going from city center is a long walk. The Reception staff will ask you first thing if you need a taxi after your check out, very helpful again on that side. The breakfast is very fresh, healthy and vibrant.

Everything was as expected.

We landed around midnight in Lisbon and spent a night here, the room was very comfortable and clean, breakfast was great and staff very nice! I am not sure there is a lot of stuff to do around as we landed in the evening and moved out the next morning after breakfast, but travelling around by public transport/Uber is relatively cheap.

Clean, spacious, friendly staffs, metro just next to the hotel

Bathroom is with outdated tub, not seperate shower. Breakfast is mainly British style? why??

Beds are very comfortable, cleanliness. Design

Value for money. Closed to metro station.

N.A

Every is perfect

Excellent comfortable Room & Excellent Breakfast. My room facing the Praça de Espanha was excellent.

No problems in this hotel. They know their business. Not immediately in the touristic heart of Lisbon, but next to the metro station where you can reach the centre in few minutes.

Proximity to metro, the excellent port served in the bar. Lovely, tasty bar snacks when we arrived

Good hotel, rooms are very nice and staff was very friendly

Nothing in particular - good choice

Hair cooling too strongbut room too hot if not usef

Comfy bed

Coffee or tea in the room would have been nice.

EVERYTHING!!! It is very rare to come across very polite and professional staff, extremely clean hotel, excellent facilities, meters from metro station, top notch wifi and TV channels, superb room, classy atmosphere...don't waste time looking somewhere else,book now!!

Good location to everywhere.Nice front desk staff.Excellent breakfast.

I checked google map for the hotel direction. The google map didn’t show the best way to get there. So we walked more the half mile and carried our baggies on the rough road to get the hotel. Otherwise just transfer one Metro could be much easier.

Really good location near to the airport and all the main places in Lissabon. Th staff was really nice. The room was clean and had all needed furniture.

The room we had was very comfortable and spacious. Breakfast was included and very good! Also the location is perfect, 1 min from the metro and close to the airport! The disturbance of planes was not very annoying.

The cleaning cabinet was next to our room so some disturbance, and the lady knocked on our door at 7:30 to check if the room was free (appearantly not...)

Location, cleanness, included breakfast, close subway, high professional service the people on the front desk and restaurant.

Friendly and helpful staff, good location.

Some staff could do better in speaking English however people were extremely firendly and nice.

Location right beside need to stop. Breakfast. Breakfast box for early flight. Size of room, design of bathroom.

For a for star hotel I thought the room would have had a kettle and a few sachets of tea/coffee, which it didn't. Aircon appeared to be working but did nothing.autobilling of mini bar when we ...

The staff was friendly and always there to help :) Excelent room service, food was great. At checkout they called us a cab, we had a wake up call from the reception to make sure we don’t miss our ...

-cleanliness of the room -very good breakfast (omlette, bacon, cheese, ham, butter, english breakfast like sausages, beans and mushrooms, pastries (pasteis de nata, croissants etc.); very good coffee ...

-double bed (2 single beds) but I think there are rooms with double bed also

Great staff.

No complaints

Great location, comfortable rooms ... and great staff!! The room service was excellent as well . The rooms are well soundproofed for being so close to the airport . We were on the top floor too...

This is not really a hotel criticism , but the tour company that they use is awful. Dianatours ... do not use them . Read the trip advisor experiences . They are true and accurate. Worst tour ...

service, staff, design rooms, last minutes requests fulfilled

Bathroom humidity

Location next to the metro station was excellent. 10min walk to good places

The area is a little dreary but easy transport out

Nice hotel, very good breakfast - sufficient variety. The room was perfectly clean every day. Good location right at the metro station, very easy to get to the centre.

Friendly staff. Comfortable bed.

Wifi provision. My computer rejected the security of the wifi site. A secure wifi provision for business would be better.