Vill du ange som standardvaluta eller gäller valutan endast för detta besök?
Läget var trevligt med fin utsikt från rummen, trevlig hjälpsam personal, fräscht saknade handdusch
Centralt, lätt att hitta. Nära Mersey River. Härlig frukost. Nej.
fräscht hotel med fina facaliteter och trevlig personal nej
Service minded. Inget var omöjligt. Bra läge samt fri tillgång till Spa området Frukosten. Saknar färska grönsaker som tex skivade tomater, gurka, paprika osv grövre hälsosammare bröd. Annars fanns det en hel del att välja på.
Bra rum med bra standard. Dyrt
Frukosten Sängen ca 60 cm bred och ca 1,85 cm lång.Rummet bokade de luxe och erhöll ett mycket litet rum.Klagade hos receptionen , men fick dåligaförklaringar så är klart missnöjd och vill ha reduktion av beloppet.
Bra läge och rum Bristande ljudisolering, medioker mat i restaurangen
Utmärkt bemötande från personalen, mycket bra frukostbuffe som uppskattades av mina tonårssöner, bra läge med gångavstånd till det mesta
läget Kunde bara besöka baren en kväll av de tre som jag bodde på hotellet. Annars var det bokat. Baren öppnade först 17.00 söndag, fick stå som ett fån utanför och vänta, missade första halvlek.(och hela tidiga matchen) Det är många som kommer över för att se fotboll.
Läget och trevlig och rent, bra frukost. --
Hjälpsam, trevlig och positiv personal. Perfekt läge, går inte att bo mer centralt. Rent och fint på rummet. Mitt resesällskap fyllde år under resan och blev uppvaktad med födelsedagskort, mycket trevligt initiativ.
nice friendly helpful staff, very central, superb room & bathroom, close to waterfront, conference facilities, shopping area, public transport and yet in a quiet safe street, a gem and very good value!
Det fanns allt som behövs på ett hotellrum inklusive platt tv. Det låg väldigt bra till i förhållande till centrum. Ingenting att anmärka på.
Room was very comfortable and whole atmosphere of hotel very relaxed which is good when travelling alone for business. Small gym is very well equipped and food excellent. Complimentary mini-bar much appreciated. Nice also to get a decent hairdryer and excellent wi-fi connections.
Our stay at the hotel was for one night only ,the nightlife was on the doorstep ,plenty of choice .The night porter was very polite.The bedroom was very comfortable ,the only problem was the shower it was too low.We always have a drink in the bar when we visit Liverpool,and would stay again at the hotel.
location to city center was excellent and despite its location slept very well without any disturbances from external noise
Location, service and the size and design of the room. the restaurant was also great.
It was by far the best hotel I've ever stayed in! The staff were amazing and treated you with such respect, nothing was too much effort for them. The price was slightly more expensive than most hotels but was definately worth it!
We liked everything! Sam in the reception was one of the most service minded persons we ever met. The rooms was spacious and very nice decorated. The food in the restaurant was delicious. This is a place we would like to come back to often! The location was the best in town. The breakfast service was a bit low
The evening meal at the Merchant's restaurant. Returning to our room at 5.15pm to find that it had not been cleaned. Poor breakfast choice.
Exceptional quality and finished to a high spec! Rooms extremely warm, no heating control or air con, had to request a fan, also, an iron but no ironing board???
The Castle 62 staff were well turned and incredibly helpful from the minute we arrived and even after we check out, by looking after our bags so we could get in more shopping time! They helped me organise a surprise champagne bucket in the room, the restaurant was wonderful, and even though we went with the 'pre fixe' menu we were still superbly welcomed and served for every course. The food preparation/presentation was a wonderful asit tasted! There were no bad points for this trip.
spacious bedroom. tried to order room service(bottle of wine) at 11pm on sunday evening and they could not accommodate this request.
Great to saty in a one bedroomed apartment. We have a toddler so we could put him to bed and then enjoy a nice meal in the living area. When we arrived at 2.30pm we were told our room would not be available for another 20 minutes. Check in was described in our booking information as 2pm. We were told we could wait in the bar area but it would have been nice to have been offered a free drink or even some apology for waiting for our room. We were with a fractious small boy and we could have done without the added wait!!
Stayed in one of the appartments. N/A
location was good, 5 mins walk to moorfields station & apartment was 2 mins from main hotel building. The Hotel closed at 2pm Sunday so we could not leave or lugage there.
Friendly staff and tried very hard to make our stay comfortable Luke warm water in the evening... door handles about to fall off lock on bathroom door broken. No safe in room
The room was very comfortable. Although there was a party in the evening, it quietened down very quickly after midnight. The breakfast is overpriced.
The room appeared not to have been cleaned before we checked in as the was a used pair of male boxer shorts and a female thong on the floor of the wardrobe.
Excellent service, good breakfast choice, reasonable bar drink prices, excellent location for a city shopping break, the bedrooms were spacious and clean with all 'mod cons'. There was a birthday event in the main function room directly below our room, it was extremely loud. The music continued through until 12.00 midnight and the party finally ended at approx 1.00am. Although pre-warned about the function we had no idea we would feel we were part of it! We did eventually get some sleep after the event had finished but it did tarnish our overall experience with you, which was otherwise fab.
Very good service, good breakfast and very kind staff The bed was a bit too small and the matress too old
Coffee in the room was amazing, really excellent. Unusual furniture, great bedding. Posh toiletries, immaculate bathroom, loads of towels. Big room, large windows. Top notch breakfast. Superbly friendly staff. We had a lovely time, the hotel was quiet and relaxing and within walking distance of the nightspots. Will definitely book use this hotel again. The attention to detail could have been better. Obvious thick dust over the picture frames. Kettle could only be used on the floor.