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Jag tycker att hotellpersonalen var mycket vänliga och hjälpsamma hela tiden, och att det därför var lätt att känna sig hemma på hotellet. Personalen gick också flera gånger ifrån sina regler enbart för att underlätta för oss som bodde där, den fina flexibiliteten har jag sällan stött på i ett hotell. Rummet var fint och rent i en fin enkelhet, vistelsen på hotellet var i det hela i en fin känsla.
The hotel was fantastic. The location is right near the main square and surrounded by cafes and restaurants. The staff were excellent and the service was fantastic, definitely one of the best places I have stayed in the Ukraine. The breakfast was amazing, such a large range and good quality and the happy hour drinks and canapes was a true bonus. The rooms were spacious, quiet and comfortable. I would definitely recommend this hotel and will stay here on my future visits to Lviv. No fitness centre, however I believe they are expanding and the new part will include a gym.
Location is the best in the city - between the Opera house and the Market square - two main attractions. Clean room, wonderful bathroom including high quality amenities, plenty of towels, bathrobe and slippers.The library with cosy sofas and fireplace - the place to relax and shelter for smokers. The restaurant - I tried their mushroom cream soup - will never forget it! Very comfortable bed - it was difficult to get up! I could go on but to put it in one word - wonderful! Cannot think of any
Excellent position, very kind staff, comfortable rooms a little expensive for the local price level
The hotel is located in a picturesque area with fabulous views. The food , service and facilities were all fantastic. I wanted a bathroom with a bathtub and I had a shower in my room. However, the hotel staff got a suitable chair to use in the shower. You may be wondering why I insisted on getting a bathroom with a bathtub. Well, I have a leg prosthesis and it is difficult to use a shower without a suitable chair.
Hotel is very nicely renovated! Friendly people.
Great location with fantastic views of the city. Very nice service. Large comfortably furnished rooms in historic interiors of the citadel. Tasty breakfast. Great place to stop in Lviv. Only 10 minutes walk from the center.
Although the room was clean and unique we were taken aback by all the mirrors on the wall with the tv in the deluxe room. I don't think all the rooms have this. Ornery than that, it was comfortable and the staff was friendly and even called a taxi for us when we needed it. I would go back of I could stay in another room.
Breakfast is from a menu for which you have a certain credit. However, while taking two double espressos, your credit is nearly used. I suggest to take warm brakfast drinks like tea/coffee not out of the credit, but offer them for free.
The service was excellent, extremely polite and effective - much better in US hotels for the same price. Food in the restaurant was delicious - for quite reasonable price. Besides, there was a live music in the restaurant, with a singer singing popular tunes very well - that is also a rarity in US hotels. Location is perfect - close to Lviv old town square and other historical buildings and monuments.