Best Western Plus The Normandy Inn & Suites

My mother and I stayed here after a NFL game - gre

Plus: I liked the location. AWESOME beds - very comfortable.

Minus: I wish parking could be free and they would offer a complimentary breakfast.

Excellent stay

Plus: Clean rooms and walking distance to restaurants and other attractions in downtown Minneapolis.

Plus: The feel and vibe of the place is awesome. It's a cute little building in a sea of mirrored skyscrapers. The guest staff were very friendly and helpful. The beds were very comfortable and there was plenty of space in our room to spread out and for my daughter to crawl around. Lots of great restuarants are within walking distance and the conference center is only 5 blocks away. They even offer to shuttle you over if you don't want to walk that short distance.

Minus: The pool was a little cold, not too bad, but it could stand to be warmed up a degree or two. The fitness center is very small but adequate. It wasn't crowded when I uesd it but I could see that it could get filled up very fast at the right time of day. One of the 10lb and one of the 12lb weights were missing so I had to use the 15lbs to have a matched set. But that just made me work a little harder which isn't really a bad thing.

A lot to like...

Plus: 1. Fast Check-in 2. Due to room availability, was allowed to check-in 4 hours priot to normal check-in time (Check-in is at 4, was able to check-in at noon) 3. Very Friendly Staff (At Check-in, In the Cafe, Cleaning Staff, etc) 4. On-site parking was well priced 5. Cafe/Restaurant/Bar/Lounge were nice onsite amenities I would stay here again.

Minus: Rooms slightly dated and remote was slow to change channels on the TV (I am being overly critical here and this did not play into my rating).

Comfortable inside

Plus: The outside isn't welcoming because it's under construction But once indoors - it's a Cozy and elegant yet affordable hotel

Minus: Again the exterior looks a bit scary

Plus: The staff was very helpful and courteous - even the parking attendents and shuttle service were fabulous. The restaurant staff and food was great and were surprised at the moderate prices and amount of food for the dollar. Keep up the good work.

Minus: There seemed to be a low pitch whining / whirring of something --at all times in our hotel room.