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Detaljer
Karta
Omdömen
Övergripande
8,5 Utmärkt
Baserat på 3 030 recensioner
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Alla omdömen 8,5
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Par 8,2
-
Familjer 8,3
-
Business 8,4
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Ensamresande 8,3
8,9
8,3
7,1
6,2
6,2
4,3
8,6
7,4
6,9
6,4
6,0
5,9
8,7
8,3
6,9
6,6
6,2
6,0
8,8
8,2
8,0
7,4
7,3
6,3
9,0
8,2
7,1
6,9
6,8
5,8
data hämtad från TrustYou
"Rena rum"
"Trevlig byggnad"
"Vänlig service"
Positivt omdöme i topp
Kritiskt omdöme i topp
Utmärkt 10,0
Clean comfortable Nothing
Okej 4,5
The cust service was nice They did not hold my bed, I had to sleep on a pullout bed in a conference room
Senaste recensionerna
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Utmärkt
10,0+.-.
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Utmärkt
8,2+Room was very clean, gorgeous hotel and the on-site underground parking was very convenient. A little steep at $14/day, but it's downtown Minneapolis so I expected that. Bed was very comfortable and the room was nicely furnished - for the size of the bed though it could have used probably two more pillows. The front desk clerk, Kate, that assisted us with check in was so friendly and helpful when we asked for restaurant and nightlife recommendations and directions. Her suggestions were spot-on! She also upgraded us to a higher floor room and gave us complimentary wifi (I believe it was somewhere around $15 a day otherwise).-The pool and spa area were completely overrun with children and adults loosely supervising them. Kids were running, splashing in the spa, going in and out of the workout room... this isn't necessarily the hotel's problem, but my boyfriend and I were really looking forward to a soak in the hot tub that never happened. Also, we received a voucher for an appetizer in the lounge at check in. The night we decided to use it, my boyfriend had left his wallet in the room. When we sat at the bar, I ordered a glass of wine (I had my wallet and ID), and he ordered water, but we were told that we could not sit at the bar if he didn't have ID. He wasn't drinking, but they made us move to a table that was - quite literally - two feet farther away from the bar than we were previously. The appetizer that we received was nothing spectacular (we had the potato skins) and tasted very bland. We didn't order anything but the free app and it took almost twenty five minutes to get it. The water glasses were stained and looked a little dirty. I was not impressed with the lounge or it's staff.
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Utmärkt
10,0+Great location, convenience, and staff.
Detaljer
Karta
Omdömen
Övergripande
8,6 Utmärkt
Baserat på 2 097 recensioner
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Alla omdömen 8,6
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Par 8,5
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Familjer 8,5
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Business 8,8
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Ensamresande 8,9
8,8
8,6
8,3
8,2
8,1
7,0
8,4
8,2
8,1
7,9
7,2
6,5
8,8
8,0
7,3
6,8
8,6
7,7
7,7
7,6
7,4
6,5
8,8
8,1
8,0
6,9
6,4
5,1
data hämtad från TrustYou
"Trevlig byggnad"
"Utmärkt dusch"
"Vänlig atmosfär"
Positivt omdöme i topp
Kritiskt omdöme i topp
Utmärkt 8,0
Shower Bar
Okej 5,1
Nice lobby and lounge area. Convenient restaurants either in the same building or walking distance. Museum/ observation balcony. Our room had poor lighting, furniture had scatches and chips. Paint on wall was cracked in the bathroom. The lounge turns into a club at night with lots of drinking, it's very loud. We had a hard time sleeping due to the number of drunk people there. We had to bring ID to be in the lounge and the bouncers were really rude.
Senaste recensionerna
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Utmärkt
8,5+Friendly staff, swank bar in the lobby and on the 27th floor. Free trip up to the museum and observation deck on floor 30-Awful view of the HVAC equipment for the restaurant below. Smallest room on the second floor.
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Utmärkt
8,2+I liked the decor. The vibe was fun and youthful. The room was decorated nice.-Asked for a room with a view and got the 5th floor. Wanted something a bit higher in a 28 story building.
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Utmärkt
10,0+Steeped in history, yet brought to modern standards. The shower stall was great, and the photo booth in the lobby was really great to get some shots once we got all dressed for the party. Keys Cafe is right next door for breakfast.
Detaljer
Karta
Omdömen
Övergripande
8,7 Utmärkt
Baserat på 1 966 recensioner
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Alla omdömen 8,7
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Par 8,6
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Familjer 8,8
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Business 8,5
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Ensamresande 8,9
9,0
8,9
8,6
7,4
7,0
6,0
9,3
8,8
8,2
7,6
6,7
6,4
8,8
8,5
6,8
6,5
9,0
8,8
8,6
8,5
7,3
6,9
8,9
8,3
7,3
7,2
6,2
data hämtad från TrustYou
"Trevlig byggnad"
"Sköna sängar"
"Väldigt bra shopping"
Positivt omdöme i topp
Kritiskt omdöme i topp
Utmärkt 10,0
We went there for a bachelorette party - The front desk was able to get us in for early check in so we could decorate the room, and the customer service was OUTSTANDING. Hotel is beautiful - Will definitely book again
Bra 6,5
Location,staff,quiet Room starting to look worn. Bedside lamp needed new bulb. In room coffee maker full of scale deposits and would not heat properly. Maids cart parked in our hallway overnight in front of open service room door. Many carpet stains.
Senaste recensionerna
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Utmärkt
10,0+Staff was friendly and helpful. We had breakfast at the restaurant and it was excellent!
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Bra
6,7+The room was clean, modern and pleasant. The amenities current and thoughtful.-There seemed to be a lot of noise that traveled into our room from the hall (loud laughter from a group roaming the halls at 3AM) and I could hear the unanswered alarm going off for an hour in the neighboring room. We were in room # 717. -
Utmärkt
8,0+I liked it that even though I booked the reservation online and they had no record of my reservation when I checked in, they found a room for us and upgraded us for a minimal charge. They were very accommodating and apologetic.
Detaljer
Karta
Omdömen
Övergripande
8,0 Utmärkt
Baserat på 1 908 recensioner
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Alla omdömen 8,0
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Par 8,0
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Familjer 7,1
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Business 7,7
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Ensamresande 7,5
8,1
7,6
6,1
6,1
5,9
6,1
8,5
7,2
7,1
6,3
5,5
5,5
7,8
7,4
5,7
4,7
3,9
8,4
7,8
7,4
5,7
5,2
4,7
8,0
7,8
7,4
6,4
5,7
5,0
data hämtad från TrustYou
"Utmärkt dusch"
"Sköna sängar"
"Välkomnande lobby"
Positivt omdöme i topp
Kritiskt omdöme i topp
Utmärkt 8,2
I was surprised that wifi wasn't included, and then very surprised that one day of wifi costs 14 dollars. Free wifi seems common enough these days that the hotel ought to call out "no free wifi" a little more obviously in search results and listings on travel sites. It's frustrating to pay for a room and then feel nickel-and-dimed once you check in.
Bra 6,5
$14 charge for WIFI
Detaljer
Karta
Omdömen
Övergripande
8,5 Utmärkt
Baserat på 1 813 recensioner
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Alla omdömen 8,5
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Par 8,6
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Familjer 8,1
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Business 8,2
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Ensamresande 8,5
7,9
7,9
7,8
7,4
6,3
6,3
7,8
7,4
6,0
5,0
4,5
4,2
8,0
7,7
5,6
4,4
8,2
7,9
7,2
6,5
6,2
8,5
8,0
7,7
6,7
6,2
3,7
data hämtad från TrustYou
"Sköna sängar"
"Trevlig byggnad"
"Välkomnande lobby"
Positivt omdöme i topp
Kritiskt omdöme i topp
Utmärkt 10,0
Convenient location, right next to the light rail makes it easy to get to and from airport, mall of America. Right downtown near the stadiums and great restaurants. NA
Okej 4,0
Comfortable bed and clean room The TV and most of the lights didn't work. I called the front desk twice and both times they said they were sending a tech to fix it. No one showed up. I then walked down to the front desk and asked, they said there were sending someone up. No one every showed up. Had to watch football game at the bar.
Senaste recensionerna
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Utmärkt
10,0+Convenient location, right next to the light rail makes it easy to get to and from airport, mall of America. Right downtown near the stadiums and great restaurants.-NA
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Okej
4,0+Comfortable bed and clean room-The TV and most of the lights didn't work. I called the front desk twice and both times they said they were sending a tech to fix it. No one showed up. I then walked down to the front desk and asked, they said there were sending someone up. No one every showed up. Had to watch football game at the bar.
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Utmärkt
10,0+Clean, quiet and comfortable hotel.-Expensive to park, if you are driving.
8,4
Plats
Downtown West
1223 kr+
Detaljer
Karta
Omdömen
Övergripande
8,4 Utmärkt
Baserat på 1 570 recensioner
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Alla omdömen 8,4
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Par 8,7
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Familjer 8,8
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Business 8,6
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Ensamresande 8,5
8,7
8,1
7,7
7,2
7,2
6,2
8,2
8,0
7,9
7,2
5,9
5,8
8,6
8,2
7,5
7,0
5,4
8,7
7,7
7,7
7,2
6,0
8,7
8,2
7,7
7,1
5,4
data hämtad från TrustYou
"Rymliga rum"
"Väldigt bra shopping"
Positivt omdöme i topp
Kritiskt omdöme i topp
Utmärkt 9,7
Beautiful property, clean and well-appointed rooms, but most of all, the most helpful and friendly staff you could ever wish for. Kind of a crappy shower, no internet access in the gym (including on the networked machines themselves).
Bra 6,2
Great view Great location Very quiet Clean It was probably 60 degrees in the room. The thermostat did not work. They ended up giving us a small space heater, which was hardly sufficient. If you can imagine, when you are miserably cold it's difficult to enjoy anything.
Detaljer
Karta
Omdömen
Övergripande
8,5 Utmärkt
Baserat på 1 453 recensioner
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Alla omdömen 8,5
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Par 8,7
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Familjer 8,7
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Business 7,7
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Ensamresande 8,5
9,2
8,7
8,5
6,7
6,7
4,9
9,2
8,9
8,2
6,0
4,8
4,5
8,5
8,5
5,8
5,8
4,7
4,6
8,2
6,7
4,7
8,5
8,1
6,9
6,6
4,4
2,9
data hämtad från TrustYou
"Sköna sängar"
"Vänlig service"
Positivt omdöme i topp
Kritiskt omdöme i topp
Utmärkt 9,1
Felt fancy, drove up in my muddy f250, looked at this crazy redneck like I was out of place. Had them valet that sucker right on the spot, smiles and friendliness (easy and fast) "that what she said" , had a greeter summon an elevator and direct me to the 5th floor, jammed to some dope elevator tunes. Got to the front desk, a little backed up , the fancy fancy platinum members line was bone dry, guess I wasn't that special. Cutie behind the counter was polite and humorous. (Received the cards) bam elevators, bam at my door on the tenth floor, bam key swiped, and then..... You got to set your expectations on size low, Immediately my buddy had to rub in my face "way to go on getting the smallest room bruh" I replied "ST@#" started getting ready for our concert, I then call the frount desk and ask for one of them rolly beds, "yes sir we will send it right up" bam problem adverted, took an hr to get all ready (bruh was being a pre- donna ) still no bed, phhh we gots to go so they will come drop it off , so we leave ( fast forward through all the dark/IPA non hipster beer fest, eye melting, ear penetrating, mind blowing sounds of senses fail/sum41 and post game pizza at louches) drunk walk back from all that madness, get to the lobby and apparently Vinilla Ice Ice baby is staying there to and had all his groupies waiting down there for them, a couple girls come up to my buddy and ask "do you know which room he is in?" That playa was all like " yeah follow us we just ran to get Ice his "stuff" " up the elevator and to the door *fist bump* open the door......just the small room, 1 bed (no roll out) SMH. Called front desk again "sorry we are completely out" nooooo! I called shotgun so I was legit, buddy froze on the floor, at 3, 5, 8 am sounded like someone was banging on our door, royaly pissed me off, (no one was even there!?) after the second knock and my friend slowly dieing of hypothermia we called and asked them to send up pillows and blankets, got them , bro was no longer a popsicle. Woke up called the manager/ now we all good, I would totally stay here again when I'm downtown!! For realzies!
Bra 6,0
It's just not worth what they charge. Front desk operations has nice people but not wait lines are long. Noisy and hard to sleep. Beds need to be replaced.
Senaste recensionerna
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Utmärkt
9,1+Convenient location, friendly staff, clean, quiet room. Overpriced for the size of the room, which was fine because we weren't in it much, but it really was tiny. Great view, comfortable bar/lounge area and great spot for walking downtown.-Garth Brooks
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Utmärkt
9,1+Friendly, helpful staff, comfortable, clean room-Confusing parking arrangement
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Bra
6,0-It's just not worth what they charge. Front desk operations has nice people but not wait lines are long. Noisy and hard to sleep. Beds need to be replaced.
9,0
Plats
Downtown West
895 kr+
Detaljer
Karta
Omdömen
Övergripande
9,0 Utmärkt
Baserat på 1 881 recensioner
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Alla omdömen 9,0
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Par 9,1
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Familjer 9,0
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Business 8,8
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Ensamresande 9,0
9,5
9,1
9,0
8,5
8,5
6,3
9,4
9,2
8,8
8,7
8,6
6,3
9,5
9,3
9,0
8,5
8,5
6,2
9,6
9,2
9,2
8,2
8,2
9,6
9,1
8,9
8,7
8,7
6,5
data hämtad från TrustYou
"Imponerande badrum"
"Vänlig service"
"Modernt hotell"
Senaste recensionerna
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Utmärkt
10,0+Great location by baseball and basketball arenas! Nice breakfast each morning that is open late.
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Bra
7,1+This hotel was very nice I would stay here again.-My only complaint is that we went with a group of friends and had multiple rooms. We showed up an hour early for check in and they told us our rooms weren't ready. That's fine, I knew we were early. But the receptionist said I will have your rooms ready in 45min we are getting them all by each other. So I asked if they had a place for bags (we only had 4 small ones) She said the room was full. So we had to walk them all the way back to our car in the ramp. We then came back 45 min later. We felt with a different receptionist who said if we wanted to wait another 30 min he could get our rooms all by each other. We were there for an event and already running late. So we opted to just get 4 rooms anywhere (we thought that's why we were waiting the 45min first of all to get rooms by each other) I also noted they had taken other people's bags into another storage room and had people bags behind the reception desk....
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Utmärkt
8,2+Great spot, right next to everything and has a nice ride just outside if you need to get anywhere else downtown. Can walk to just about anywhere from here.-Beds were very hard, my back killed the next morning. Put a pillow under you knees at night and you'll probably be ok.
Detaljer
Karta
Omdömen
Övergripande
7,8 Bra
Baserat på 1 708 recensioner
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Alla omdömen 7,8
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Par 7,8
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Familjer 7,6
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Business 7,8
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Ensamresande 7,7
8,7
8,4
8,0
6,6
5,3
6,6
8,5
8,4
7,7
6,6
4,9
4,6
8,7
7,9
6,5
4,9
4,8
4,7
8,5
7,9
5,3
4,9
4,7
4,3
8,7
8,1
7,7
5,7
5,1
4,8
data hämtad från TrustYou
"Rena rum"
Positivt omdöme i topp
Kritiskt omdöme i topp
Utmärkt 10,0
Service was excellent, friendly staff! We have a 7 month old so a microwave would of helped us with heating up her formula. Microwaves were not available to us.
Bra 6,2
Location and the door man. The room is a little run down. Towels are old. Tissue was not soft at all.
Senaste recensionerna
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Bra
7,7+The front desk was very attentive.-My "loud" neighbors who I couldn't even hear were getting a noise violation, but it wasn't the neighbors who woke me up, it was the guard knocking on their door. I was quite unhappy with that guard. We were in a secluded area of the hallway, but it wasn't the neighbors who woke me up, it was the security guard. The extra fees---parking.
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Utmärkt
8,0+It was clean and quiet. The staff was courteous and kind.-The parking ramp was convenient but very cramped for a Yukon.
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Utmärkt
8,0+Very clean and very helpful . Enjoyed our stay
Detaljer
Karta
Omdömen
Övergripande
9,1 Utmärkt
Baserat på 1 054 recensioner
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Alla omdömen 9,1
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Par 9,0
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Familjer 9,0
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Business 9,3
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Ensamresande 8,9
9,2
8,9
8,6
8,5
8,4
8,2
9,0
8,7
8,7
8,5
8,2
3,9
9,3
9,0
8,8
8,6
8,4
8,8
8,6
8,3
8,1
7,8
8,9
8,5
8,3
7,5
7,4
data hämtad från TrustYou
"Imponerande badrum"
"Bra gym"
"Rymligt badrum"
Positivt omdöme i topp
Kritiskt omdöme i topp
Utmärkt 9,7
The special touch of a card meant a lot. Everyone was so nice and welcoming. Pool hours could be about 30 minutes later to accommodate travel arrivals.
Okej 5,6
Comfortable bed $35 for parking
Senaste recensionerna
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Utmärkt
10,0+Everything
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Utmärkt
10,0+Comfy bed. Extremely quiet rooms and great soundproofing. Wonderful facilities.
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Utmärkt
8,8+Individually welcome by Front Desk staff, Manager on Duty and Maintenance personnel. A+-T.V. In bathroom nice idea. OLD CRT tube t.v. In bathroom not connected to cable, not nice.
Detaljer
Karta
Omdömen
Övergripande
8,6 Utmärkt
Baserat på 1 703 recensioner
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Alla omdömen 8,6
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Par 8,6
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Familjer 8,6
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Business 8,2
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Ensamresande 8,7
8,5
8,4
8,4
8,4
8,2
6,5
8,5
8,4
8,4
8,2
8,2
6,9
8,5
8,4
8,1
8,1
7,1
8,5
8,4
8,4
8,4
7,8
6,4
8,6
8,3
8,1
8,0
7,9
data hämtad från TrustYou
"Rena rum"
"Rena hotellokaler"
"Rymliga rum"
Senaste recensionerna
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Utmärkt
10,0-Pool dos high chlorine
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Utmärkt
10,0+Staff was pleasant and helpful. Rooms spacious and clean.
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Utmärkt
9,7+Very friendly staff that wanted to make sure you were taken care of. Hotel was updated and very clean and quiet .Location was very convenient; close to train, target center, and has the attached sky walk. Early departure and complimentary breakfast was ready prior to 6:30. Did I mention the 5 star staff---very pleasant to deal with at every inquiry! Great job folks!!!!-Not familiar with Hotel layout; check in is on the H floor. Parking extra, underground, and you have to switch elevators to get to your room. No meal delivery to the room; not a major issue.
Detaljer
Karta
Omdömen
Övergripande
8,7 Utmärkt
Baserat på 678 recensioner
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Alla omdömen 8,7
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Par 8,6
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Familjer 9,0
-
Business
-
Ensamresande 8,8
9,5
9,5
9,1
8,8
8,7
6,7
9,6
9,4
9,0
8,9
8,7
9,6
9,4
9,3
8,9
8,6
4,7
8,1
data hämtad från TrustYou
"Lättillgänglig parkering"
"Trevlig byggnad"
"Rena rum"
Positivt omdöme i topp
Kritiskt omdöme i topp
Utmärkt 8,0
Great location and lovely hotel. The rooms are spacious and very comfortable. Hotel decor is contemporary yet with a nod to the historic nature of this beautiful building. Location in the renovated downtown area Is ideal for many activities as well as access to walks along the river and stone arch bridge. It is close to great restaurants, theater and sporting events. Dunn Brothers coffee next-door is a bonus! Booked through Kayak via Get A Room. Though I confirmed my prepaid reservation earlier that day, at check in the front desk clerk was unable to find my reservation for several minutes and rather unfriendly. When she did locate the reservation, she did give us a nice room but overall was not welcoming. For the remainder of the day, all other staff at the hotel were very friendly, helpful and cheerful.
Okej 4,0
Not much Was never told once through the entire billing and check in process that there would be extremely loud construction directly above our room on the roof from 8am-noon. Employees at check in could not care less about our terrible experience. I am 26 and I have never written a review. Hope this hotel goes out of business.
Senaste recensionerna
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Utmärkt
10,0+Clean, nice location only three blocks from the light rail. Good bar on site. Everyone there was awesome!-Nothing
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Utmärkt
10,0-N/a
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Utmärkt
9,7+The hotel was beautiful and had very unique decoration.-Some of the front desk staff were very short and slightly rude. It was a busy day, but in a place this nice, I expect more.
Detaljer
Karta
Omdömen
Övergripande
8,8 Utmärkt
Baserat på 1 369 recensioner
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Alla omdömen 8,8
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Par 8,9
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Familjer 8,8
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Business 8,3
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Ensamresande 8,5
9,3
9,2
9,1
9,1
8,8
5,7
9,2
9,1
9,1
9,0
7,7
6,3
9,3
9,2
9,1
9,1
8,3
5,8
9,2
9,0
8,1
8,0
7,1
6,3
9,3
9,3
8,9
8,1
7,6
6,5
data hämtad från TrustYou
"Lättillgänglig parkering"
"Bra skyttelservice"
"Vänlig service"
Positivt omdöme i topp
Kritiskt omdöme i topp
Utmärkt 8,5
1. Fast Check-in 2. Due to room availability, was allowed to check-in 4 hours priot to normal check-in time (Check-in is at 4, was able to check-in at noon) 3. Very Friendly Staff (At Check-in, In the Cafe, Cleaning Staff, etc) 4. On-site parking was well priced 5. Cafe/Restaurant/Bar/Lounge were nice onsite amenities I would stay here again. Rooms slightly dated and remote was slow to change channels on the TV (I am being overly critical here and this did not play into my rating).
Okej 5,7
Shuttle to Target Field Very pricey for this hotel. Had to pay for parking.
Senaste recensionerna
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Utmärkt
8,5+1. Fast Check-in 2. Due to room availability, was allowed to check-in 4 hours priot to normal check-in time (Check-in is at 4, was able to check-in at noon) 3. Very Friendly Staff (At Check-in, In the Cafe, Cleaning Staff, etc) 4. On-site parking was well priced 5. Cafe/Restaurant/Bar/Lounge were nice onsite amenities I would stay here again.-Rooms slightly dated and remote was slow to change channels on the TV (I am being overly critical here and this did not play into my rating).
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Bra
7,4+Bed comfort.-Parking really BAD. COULDN'T FIND parking. We had my daughter at hospital. We came late. The check in and then relocation to hotel room for people is too far. That was quite a walk for me.
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Utmärkt
8,0+This is a great hotel in love it. I stay here a lot. The rooms are nice there big too. There is a couple of things they need to work on.-They staff always have this bougie I'm better then you attitude every time I go in there now I don't know if it's just me or.... Second I wish they had an adult's only station on the t.v.
Detaljer
Karta
Omdömen
Övergripande
8,9 Utmärkt
Baserat på 643 recensioner
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Alla omdömen 8,9
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Par 9,1
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Familjer 9,1
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Business
-
Ensamresande 9,1
9,3
9,0
8,9
8,4
8,2
7,9
9,1
9,1
8,3
8,2
7,7
8,8
8,5
7,8
8,7
7,7
7,5
5,2
data hämtad från TrustYou
"Utmärkt dusch"
"Imponerande badrum"
"Sköna sängar"
Positivt omdöme i topp
Kritiskt omdöme i topp
Utmärkt 10,0
everything
Okej 5,4
Great service all the way around. Bathroom was horrible, no counter space and the sink was leaking into the floor.
Senaste recensionerna
-
Okej
5,4+Great service all the way around.-Bathroom was horrible, no counter space and the sink was leaking into the floor.
-
Utmärkt
10,0+Great in room coffee- illy espresso! Our room was beautiful. Staff friendly.-No pool. Immediate surroundings are a little sketchy late at night. More light and more security needed outside.
-
Utmärkt
10,0+everything
Detaljer
Karta
Omdömen
Övergripande
8,0 Utmärkt
Baserat på 1 266 recensioner
-
Alla omdömen 8,0
-
Par 7,9
-
Familjer 8,1
-
Business 8,2
-
Ensamresande 8,0
8,1
8,1
7,4
6,9
5,5
6,9
8,3
7,6
7,4
6,9
5,4
4,7
8,5
7,3
6,5
5,7
4,3
3,1
8,2
8,0
7,6
7,2
6,8
5,6
8,4
8,1
7,6
7,1
5,2
data hämtad från TrustYou
"Utmärkt reception"
"Vänlig service"
"Utmärkt efterrätt och frukt"
Positivt omdöme i topp
Kritiskt omdöme i topp
Utmärkt 10,0
The hotel was booked at a GREAT price, and was very clean and roomy! We will definitely be staying here during our next visit! The ONLY suggestion I have is that when checking in, the person at the front desk should inform you of the security deposit that will be charged to your credit/ debit card at the time of check in. We were not informed at time of check in, and were instead given a loud knock on our room door (while we were taking naps after a long day of travel) saying that our payment was declined and that we would not be allowed to stay there if we didn't come to the front desk to make the payment. We all ended up laughing it off, but a warning to let me know my card (which I keep very little money on at any given time) would be charged $200, would have prevented the issue in the first place.
Okej 4,2
When I checked in at 3 pm, only one person was at the front desk. The line was 15 minutes long and the front desk person was slow and incompetent. She forgot to ask if I needed to park a car; therefore, she had to re-do the keys. I gave her my American Airlines frequent flier number and she said they didn't take it at the desk; I needed to do it online. When I said "Double Dip" she had no idea what I was talking about. And, she was downright unwelcoming. She treated everyone like a wet rag. I recommend the hotel invest in training. I also had a very negative experience with central Reservations the previous week. HIlton needs to think about customer service or they will be eaten alive by Marriott. Call Southwest Airlines or Marriott and find out what it means to be customer-focused, not hotel-focused. Sham The place is very tired and poorly run. The hotel bar looks like something you would find in a town of 5,000 in North Dakota. This is MInneapolis for crying out loud. Do you not understand the concept of revenue production? Tear the place down and enter the year 2017.
Senaste recensionerna
-
Utmärkt
9,7+Good price, great staff, covered parking
-
Utmärkt
10,0+The hotel was booked at a GREAT price, and was very clean and roomy! We will definitely be staying here during our next visit!-The ONLY suggestion I have is that when checking in, the person at the front desk should inform you of the security deposit that will be charged to your credit/ debit card at the time of check in. We were not informed at time of check in, and were instead given a loud knock on our room door (while we were taking naps after a long day of travel) saying that our payment was declined and that we would not be allowed to stay there if we didn't come to the front desk to make the payment. We all ended up laughing it off, but a warning to let me know my card (which I keep very little money on at any given time) would be charged $200, would have prevented the issue in the first place.
-
Okej
4,2+When I checked in at 3 pm, only one person was at the front desk. The line was 15 minutes long and the front desk person was slow and incompetent. She forgot to ask if I needed to park a car; therefore, she had to re-do the keys. I gave her my American Airlines frequent flier number and she said they didn't take it at the desk; I needed to do it online. When I said "Double Dip" she had no idea what I was talking about. And, she was downright unwelcoming. She treated everyone like a wet rag. I recommend the hotel invest in training. I also had a very negative experience with central Reservations the previous week. HIlton needs to think about customer service or they will be eaten alive by Marriott. Call Southwest Airlines or Marriott and find out what it means to be customer-focused, not hotel-focused. Sham-The place is very tired and poorly run. The hotel bar looks like something you would find in a town of 5,000 in North Dakota. This is MInneapolis for crying out loud. Do you not understand the concept of revenue production? Tear the place down and enter the year 2017.
9,1
Plats
Downtown West
1711 kr+
Detaljer
Karta
Omdömen
Övergripande
9,1 Utmärkt
Baserat på 433 recensioner
-
Alla omdömen 9,1
-
Par 9,1
-
Familjer
-
Business
-
Ensamresande
10,0
9,6
9,5
9,3
8,9
8,4
8,6
8,6
8,1
8,1
3,5
data hämtad från TrustYou
"Vänlig service"
"Proffsig service"
"Välkomnande lobby"
Senaste recensionerna
Detaljer
Karta
Omdömen
Övergripande
8,6 Utmärkt
Baserat på 955 recensioner
-
Alla omdömen 8,6
-
Par 8,5
-
Familjer 8,5
-
Business 8,5
-
Ensamresande 8,5
10,0
9,2
9,0
8,5
7,5
6,6
9,0
8,2
7,1
6,9
6,6
6,4
9,2
8,9
8,5
7,4
7,2
6,6
9,3
9,0
7,2
7,2
7,1
6,2
9,3
7,0
6,8
data hämtad från TrustYou
"Trevlig byggnad"
"Rena rum"
"Vänlig service"
Positivt omdöme i topp
Kritiskt omdöme i topp
Utmärkt 10,0
Great staff
Okej 4,5
A clean hotel but super simple. The price I paid for the room didn't match the amenities. Would not recommend.
Detaljer
Karta
Omdömen
Övergripande
8,8 Utmärkt
Baserat på 670 recensioner
-
Alla omdömen 8,8
-
Par 8,9
-
Familjer 8,1
-
Business 9,1
-
Ensamresande
10,0
9,3
9,2
7,8
7,7
5,9
9,3
9,2
7,9
7,9
7,3
5,9
9,4
7,3
7,3
7,1
6,5
9,4
9,0
8,0
7,9
7,4
data hämtad från TrustYou
"Snyggt hotell"
"Utmärkt dusch"
"Modernt hotell"
9,0
Plats
Downtown West
977 kr+
Detaljer
Karta
Omdömen
Övergripande
9,0 Utmärkt
Baserat på 467 recensioner
-
Alla omdömen 9,0
-
Par 9,1
-
Familjer 8,9
-
Business 8,8
-
Ensamresande
9,3
8,9
8,7
8,5
8,5
6,4
9,4
8,9
8,8
8,8
8,7
9,4
8,2
8,1
7,6
6,2
9,5
8,5
8,5
8,4
8,4
6,8
data hämtad från TrustYou
"Rena rum"
"Utmärkt reception"
"Rymliga rum"
Positivt omdöme i topp
Kritiskt omdöme i topp
Utmärkt 10,0
The room was amazing! Huge suite, very modern No
Dålig 1,0
Parking Valet was terrible. $40.00 daily parking
Senaste recensionerna
-
Utmärkt
10,0+Beautiful hotel and a great location. Walked to the football game and had a drink beforehand in lounge during their happy hour.-No
-
Utmärkt
10,0+The staff was extremely friendly from front desk through to wait staff. Rooms were clean and updated. Bed was very comfortable.
-
Utmärkt
10,0+It was located close to public transit and the staff was very attentive.-No
8,6
Plats
Downtown West
847 kr+
Detaljer
Karta
Omdömen
Övergripande
8,6 Utmärkt
Baserat på 417 recensioner
-
Alla omdömen 8,6
-
Par 8,8
-
Familjer 8,3
-
Business
-
Ensamresande 9,0
9,3
8,7
8,6
8,5
7,4
6,4
8,8
8,3
8,1
7,6
7,0
8,7
8,4
8,4
7,1
7,1
6,4
7,4
6,4
data hämtad från TrustYou
"Lättillgänglig parkering"
"Bra pentry"
"Vänlig service"