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The hotel staff is very helpful and answered emails promptly. They were able to reserve a taxi to pick me up from the airport and take me to airport as well at the end of my trip. The hotel restaurant food is very good but a bit slow. The complimentary breakfast is very delicious as well. The bed was comfortable and the room was very clean. The courtyard garden is very beautiful and daily maintained. The location is great. It is very close to an atm, the cathedral, the downtown shops and it's very convenient for catching a taxi. Our room was very nice but it was next to the cleaning staff room so their noise would wake me in the morning. Not a big deal, but if you want to sleep in make sure you get a room in a quieter spot.
The location was at city centre with several cafe shops and sidewalk restaurants. Safe location of town. I was not pleased that it took almost an hour to get checked in because Priceline had not released the funds to the motel. The motel had our names and confirmation numbers, but no money from Priceline.
I liked that it was across from the convention center. It is about 1.4 miles away from the historic core, which is the more interesting part of the city. I did not like the beds, I could feel the coils. I had to call the maid service for face towels, and after she came by to clean, she removed them without replacing them. They also shut the water off to make repairs. There was noise form the work.
Friendly helpful staff Hotel permits volleyball game on the tennis court with people screaming until midnight
it was very clean and staff was very friendly They wanted to charge me again for the two nights I stayed they said that they had not received payment from Priceline even though I showed them the itinerary via my phone it was not good enough ,it was a small headache at the end.
Hotel, its location and staff. Nice terrace on the plaza.
It is a very nice hotel with tasteful decoration and an excellent location.
Very centrally located. Building is about 400 years old yet fully up to date. Only 2 outlets in entire room. Lots of traffic on surrounding streets.
Location Room was too dark. The lighting is horrible. The shower has very modern glass enclosure but it does not seal correctly so the water leaks out of the shower to the bathroom. Also the small stuff in the lavatory was ridiculous. The Kleenex was a pocket size Kleenex pack.