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Staff was very helpful in assisting with directions, setting up taxis to airport, and pretty much everything else. Location was great...right next to Arbat which has tons of restaurants.Overall, you get a great hotel for a very cheap price. You might want to pay for a premium room. Regular rooms are on the small side, but definitely worth the price.
Nice location, wonderful breakfast, nice personnel. I did not know that the price did not include taxes. I was disappointed in the end because my stay turned out to be much more expensive than I had thought it would be. Also for this price the business center in the hotel could have had much lower prices for the usage of computers and the internet. In the times in which the wireless internet connection is free even in the least developed countries, the hotel could do more towards providing with such adequate services to its guests.
Everything was okay, good breakfast and polite staff. The lack of internet connection in the room made my stay a bit uncomfortable.
The fact that the hotel was so close to where I was working, and that in an unexpected heat wave in May, I was able to sit in the garden with birds singing and a fountain splashing. No non smoking rooms, so the likelihood is that your room will stink of old smoke - and mine certainly did.