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The access to Atlantis resort. Excellent location. Wi-Fi available. Modern rooms with all conveniences you may need. Ability for quick check-out on last day. Breakfast was not fantastic and not really large enough venue for serving breakfast for so many people; room was not serviced while I was there; there were additional charges ($20 a day for energy + service + 20% tax) I had not realized I would have to pay until I got to the hotel (my fault for not checking but still a nasty surprise), check-in only at 3pm (quite late) although the hotel has a luggage storage room and they were kind enough to provide the pass to Atlantis so one could wait there until 3pm. For me, staying in a hotel with so many rooms is a bit impersonal when there are charming, characterful hotels across in New Providence but I had made that choice for something different.
Hotel was terrible. Staff was rude and unhelpful about everything. Rooms and facilities are motel quality are best. Food was literally uneatable. Don't waste your time or money on this one. Not much less expensive than Atlantis beach tower, which is better option.
Day pass to atlantis included Everything ok
Staff very helpful and friendly. Rooms spacious, comfortable, we had single king bed, plenty of pillows and extra blankets available. Small room refrigerator worked fine. Excellent internet special on room through Orbitz, but $60 per day in added fees (these were disclosed on web, no surprises). Cheaper to get rooms than pay daily rate for Atlantis facilities, use of Atlantis allowed day of sign-in and sign-out. Breakfast adequate, nothing exciting. Plain white bagels, the usual scrambled eggs and self-bake waffles, limited fruit and juice. Would like healthier and more diverse options.
Good location on the island Restaurant
Clean comfortable rooms walking distance to ferries iand excess to Atlantis. Breakfast and Wi-Fi included as well as access to Atlantis .
The whole setup. Great place to vacation. Room had a wonderful view. Beaches were nice and clean. Rapid water ride was really fun for all ages. Aquarium was really nice and beautfully done. CThe entire staff was very polite and helpful. On the down side. Food was very expensive. Not much night life. Casino machines were far to tight, so not fun to play.
The staff are very helpful, kind, courteous. A senior couple, we needed a fridge for our meds and there was no extra charge. The breakfast buffet in Royal Towers near the Dig was superb...pricey, but Superb. Excellent maid service, early and efficient. The library is an excellent addition. Water view was just rooftops of the Barbeque Restaurant, a wilted palm tree, and a stagnant pool of stingrays and tortoises...ocean is visible only in the distance by leaning over the balcony. Too many taxes and extra fees. No screens on patio doors. Loud bathroom fan that must be on whenever the light is on.
Water park was great (slides, pool, beach), the aquarium was really cool. The food was generally good. EVERYTHING IS OVERPRICED. Service is terrible. They didn't come to clean our room for 2 days (after we complained), TV was static, mini bar empty and fridge wasn't even connected. Tip is included in everything so they don't really care about customer service. No one knows anything there. They're just there to rip you off. They kick you out of the pools before they're even supposed to close. There's practically no late dining options, everything closes at 10pm. This place is for families, there isn't any night life. Everything is dead outside by 8pm. We made the best out of it and still had fun but will not be coming back here again. I expected a lot better for the money we paid.
1. The staff is out of this world....Love the people. 2. The other facilities and amenities. 1. TV didn't work and was never fixed or replaced over a 3 day stay. 2. Room smelled (moldy) and yes I know it's the Bahamas. 3. Bathroom switch shorted out and all the power was gone....getting from the shower and dressed to call engineering was a trip. 4. Place is aged 5. We were greeted with left over cleaning stuff (I hope) in the toilet...made the smell worse.
I liked the fact that they had everything there, casino, clubs, food. The service was good, they treat you well ( the men treat you better than most women) .Some men who work there are so nice they call you princess. The bathroom was making a weird sound when we first arrived, itt took them a day to fix it. That noise didn't let me sleep well for a day.. Also the food is overpriced and not that great for the price
Everything about the Atlantis was great. How expensive everything was. We ate at the Buffett style restaurant and it was close to two hundred dollars for the wife and I. It was 100 for the two of us just for breakfast. It was worth it. Just make sure you budget at least a grand for food and beverages like we did for our 5 night stay.
- cannot have guests over - must where plastic wristband , 24/7 - unfriendly staff - Over-priced , for quality of hotel - a/c in room , did not work well.
Location to Atlantis The hotel was closing for much needed renovations on the last day of my trip and things were a mess. Place is in a great location but old and they let too many locals come in. They took most of the food at lunch and really made a mess of things. Terrible experienced
Certain staff very cordial and polite. Cleanliness of rooms. No phone provided during stay. Smoking on a non smoking floor. No shuttle to and from hotel to airport. Non accomodating front desk personnel.