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Location and facilities/pool area are excellent Basically, the hotel is showing its age. It claims to be a 4/5 star facility, but it's hardly a 3 in our opinion. The rooms need to be refurbished and cleaned up. It's time for better beds adn bedding, the bathrooms need lots of work. Same for the hotel facilities in general like the restaurants and bars. We were there during the World Cup 2014 for the US game so paid premium for our stay. But had it not being for the game and the fact that hotel rooms were hard to come by, I would not have stayed there for the price.
Above avarage breakfast, nice caipirinhas in the hotel bar across the street lousy beds, noisy rooms - one can understand every conversation held next door, terrible cleaning service - towels were not changed not even after leaving them on the floor, i suspect the same of the bedlinnen, all in all this hotel is not worth the price I paid
I deras information står det att alla rum har balkong. Inget rum hade balkong. Dålig stil ! Värdeskåpet i rummet fungerade ej. Vi fick säga till om att få det lagat. Ville ha ett rum mellan våning 2-6. Hamnade på 14. Rummet hade minikök, men det enda som fanns var en vattenkran.
Internet usage in the room was free or if you had to use their computers, it was very cheap. The variety of swimming pools and chair service at the beach service was por for a 5 Star hotel.. small mishaps happened every day of our stay, from blocked toilet to air con problemsd and lack of towels at the swimming pool even with the hotel at 50% of its capacity. Kids club girls bring the kids to play in the sasme area as the adults were enjoying drinks and watching a samba show..
It was what we was expecting.
Staff very friendly, good location, good food, I had to pay for internet
Breakfast was good. The hotel location is very nice if you want a quiet beach. The hotel was being painted and repaired. The room they gave us at first was in the construction area and very noisy early in the morning, The air conditioner was loud and did not work properly. The next day we complained, and the staff gave us another room, which was much better.
Good position: all rooms with sea view. Room with all facilities for disable people. Breakfast is regular. Staff did not provide information about hotel in the checkin (place of breakfast, place of pools, etc). The breakfast is not good enough for the price.
the hotel staff was fantastic. very helpful and accommodating. the common areas in the facility were nice - the pools were great and there were options for the beach. there were no bugs in the beds (the location we were at prior to this one had them!) and the tv and air conditioning worked. the rooms were decent size. the location was challenging. there were few options to get there other than taxi - so that was expensive if you intend to come & go. for this reason it was nice they had food on-location, but the food was just okay. breakfast was rather good though, and included free, so that helped!
The cleanliness and the position along the Ponta Negra Strip no
Location. This hotel has a direct access with the main street of Ponta Negra and many access points to the beach nearby. Very safe location and close to several restaurants and bars and local attractions. Beds were stiff, but that is to be expected in most hotels abroad. At one point early in the morning, there was no hot water and I had to take a cold shower. Other than that, the staff was welcoming and helpful with directions and questions about the area
The location was great and the breakfast was excellent. Also, dining at the hotel restaurant was very convenient, since the food was delicious and the prices very reasonable. Yes. The wall that separated my room from the next wasn't thick enough to block the radio sound from that room, as the radio was attached to that wall. So, if the guest next door turns on the radio early in the morning, and you're still sleeping, it seems that the sound is coming out of your pillow. Since I'm not an early bird, that bothered me a lot in the morning. I was also disturbed by the sound from the TV in the hotel lobby, as the entrance to my room faced that area.
I liked the staff most of all. The local decoration, good food, the coziness of the hotel, a varanda overlooking the courtyard and beach. It is close enough to the city center without having to stay in the center.
The staff were very helpful. The room was better than expected. I did not think the breakfast was googd enough.
The hotel is very charming and the staff makes a great effort to please the guests. Access to beach is fantastic too. Internet connection was very slow and unreliable.
Nice rooms, excellent restaurant with view on the ocean, excellent staff. Staff at reception desk could hardly speak English, which led to a few misunderstanding. Our room was a bit small for the price.
We loved how clean the hotel was and how nice and helpful the staff was. The breakfast was a bit light in terms of enough food selections... but the restaurant was excellent! The atmosphere was romantic and on the entire beach this was as nice as any small hotel there was to see. It is not a place for children. Very safe area and hotel. The particular room we stayed in was right over the kitchen... and even though the staff was quiet in the morning in terms of talking... there was enough noise with food preparation to wake us up at 5am. But we kind of new this going in and so we dealt with it.
Located (in my opinion) in the best spot on the beach, the hotel is charming and quirky with warm and freindly staff. The food in the open plan restaurant was some of the best i have ever tasted, especially the seafood. After previously staying at the Pestana and Rifoles (both on Ponta Negra beach) i will be returning to the Manary in future.