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Historic Tennis Club
Nice pool area Nice workout facilities with weights and kettlebells Great rooms/ suites Good location- close to shops and restaurants mandatory $25/ night valet charge "all guests must valet park" was not stated at time of booking. Workout room smells like smoke on evey visit. Hotel borders major construction site- didn't affect our stay but might bother others. Everything looked nice and fresh except for elevators.
the starbucks coffee in the room and the layout of the room itself how old the furniture looked. hotel needs to be renovated! the check in reception desk employees were not as professional as i expected from a Hyatt.
The staff at the hotel is phenomenal! The hotel is beautiful and really allows you to feel like you are in Palm Springs. Located in a very walking friendly area near restaurants and shops and set against the backdrop of a majestic mountain this was truly a great experience. I loved being greeted with a cold glass of champagne upon arrival and check-in and it was wonderful that the amenities were included in the hotel fee (wifi, valet, etc.) We did have an ant issue in our room while we were here. When I called the front desk, they seemed as alarmed and upset as I did and I appreciated that. They sent staff right away to spray and took care of the hotel fee because due to the inconvenience.
Hotel rooms are run down. This place has beautiful grounds, it's to bad the rooms are run down. Didn't have hot water almost our entire stay. Rooms need an overhaul. Hotel Price doesn't match What you get for the money.
1. I liked the staff and how they made every effort to accommodate us. 2. Excellent lounge with a fabulous entertainer. 3. Excellent ambience Poor AC Poor Parking
Location. The beds were awful. Needs updating. Room would not cool.
I liked the pool, jacuzzi and fire pit. The area was relaxing and well maintained and open in the morning and evening so you could enjoy it. The location is prime, just a block from the shops and clubs. The staff let me keep my car parked for a few hours after check out and they kept a bag for me for a few hours. The staff were friendly. The room smelled moldy and musty and there were a few ants on the floor and ceiling.
There was a huge cockroach !!!!!
The staff were great and the hotel is in downtown Palm Springs. We parked when we got there and only got in our car to drive home. It was very quiet. Our kids (3 & 5) had a blast and they were very accommodating with our Boxer Moose. They even provided a dog bed and bowl for him! The room was very cute with a jacuzzi tub in the room with a lot of very hot water. The bed was a bit soft. We prefer a very firm mattress.
Broken hot-tub? Half the benefit of a mid-winter stay in Palm Springs is jacuzzi time and it's broken.
We stayed in a bungalows for two nights and everything about the place was just fantastic. There was a pool and jacuzzi just in front of our bungalow and only shared with a few other bungalows, we had the pool to ourselves much of the time. The accommodation itself was beautiful and really spacious with a large kitchen area and outdoor table and chairs. The free laundry service was brilliant. Spent a very relaxing couple of days here and would recommend to anyone. Worth paying the extra few dollars for the suite/bungalow as opposed to a hotel room!
The adult pool was a plus, the staff was friendly and the location was outstanding and laundry facilities made this a destination we will definitely recommend and return to.