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Very helpful staff. Good location. Very nice room with lovely outlook Breakfast very expensive
The central location in town Too many kids in the spa jumping around in the pool. Very little space to relas after sauna.
location no breakfast included for such a high price
The friendly and helpful staff. We did not meet anyone who wasn't helpful. This created a most welcoming atmosphere The restaurant was a bit too expensive - it would have been nice to have had a room providing simpler meals, especially for lunch.
Location, building, decoration The rate for the internet connection was outrageously expensive. Should be a service at this level of hotels, or have a reasonable rate
1st night put us in a room next to elevator, very noisey. Made them move us next 5 nights to better room
Probably the nicest hotel in the centre and ideally located for a stay in Perugia itself The pool and sports facilities were closed for restoration.
View from the superior rooms was worth it and the rooms were very comfortable as well, interconnecting with each other. Breakfasts were great and the pool fun (though a little small for real swimming). Staff multilingual and very friendly.
staff very helpful, excellent location within centro storico. rooms are very large and all facilities in the hotel beautifully maintained.
Swimming pool Very artistic decoration on chocolate sweet course
The chocolate design of the hotel that you can find in your room, in the lounge, in the breakfast room, so everywhere. You can even have chocolate fondue for breakfast, mmm, yummy! :-) The bed was huge and super-comfortable!
The staff was very friendly, the room was spacious and clean. Although the room was on the main road, you could hardly hear the noise of the traffic. There was plenty of choice at the breakfast buffet (compared to the average Italian breakfast). The roof-terrace with swimming pool was very nice and very quiet. Plenty of parking space. A delicious smell of chocolate when you walk into the hall!
nothing was too much trouble for anybody, the receptionist even ran up 3 flights of stairs as we'd left our key at reception!
The room was confortable, clean, well located, with all services. very good choice and good relation value/ price Bianca a the reception was not welcome without being rude, but She does not give us a welcoming feeling. But the rest of the staff were nice.
it was fun hotel with a twist to it everything had a chocolate theme nothing
Great restaurant. Wonderful place if you like chocolate. The hot chocolate in the lobby bar is a must. The free chocolate bar you get when checking in tastes great! Not witin walkin distance of the historic city center.
Check in was a little off, receptionist was not really happy.
no ventilation in the bathroom
The chocolate theme - well done throughout The breakfast did not have anything hot to eat.
Nice room and bathroom. The service was very good. The Breakfast could be better. The Hotel is too far away from the city centre. Decor should be improved.
Staff performance Poorly designed bathrooms
The food at the restaurant was very good. The rooms were clean and tidy. The location was a long way from the old town of Perugia and there was no shuttle service in and out of town. A shuttle service is required for those travellers that are in Perugia to site see.
The staff was very nice and helpfull and it came in handy that the swimming pool was open all day long
Very calm atmosphere. Just 5 min by taxi from the Railway station, near the old city center (but you have to get taxi to get there), nice breakfast, comfortable rooms.
excellent pool area. very difficult to find hotels in perugia that are 4 star with outdoor swimming pools!
Very pleasant 2 day stay, staff most friendly and helpful, good base for trips to Perugia and countryside. Swimming pool. Hotel located outside city centre but easily connected by parksite/escalators.
Nice room, good facilities The location is not ideal - its not easily walkable to the city centre.
No Eggs available for breakfast. No poolside bar or food service. Expensive.
We booked Non-smoking room, but the hotel gave us only Smoking room. Could not sleep because of the noise from the road trafic. No shower cartain. The reception man was not kind, freindly at all. The facility is old.
The staff was very friencly and room was very nice with ample space. The restaurant was good. Hotel location was good for visiting nearby towns as well as Perugia. Hotel had ample parking. The breakfast was not good. The shower temperature was not consistant - ran very hot to very cold. Noise from other bathrooms was very loud. Room safe did not work properly.
Value for money and position of the hotel !
Swimming Pool No parasols at the pool - necessary in such a climate
Very nice Hotel, Swimming pool very quiet and clean which is perfect for quiet holiday. Staff always willing to help and meet your request very fast. I work for Booking.com as a customer care and would recommend this hotel 100%. Look forward to my next visit at your hotel Not a bad word to say
An unsurprisingly hotel, nothing excellent, nothing nasty. A good choice if you want to stay in the fringe of Perugia.
clean, modern rooms access from Autostrada was a little difficult
this was the best quality Holiday Inn we stayed at in Italy. The bathroom was wonderful and modern. I wish we could have stayed more than one night. Best breakfast as well. There was plenty of fresh food and it was really clean.I wish all holiday inns were like this!
Overall it was very pleasant and the rate was great (3 adults plus dog) There was only decaf coffee in the room They had no fruit tea at breakfast
Hotel was very clean and modern. Bathrooms were lovely! Gorgeous pool! Ideal location if you have own transport and happy driving to other towns as very close to motorway linking Perugia through to Tuscany. Would not advise people to stay here without own transport as very little public transport direct to hotel and taxi's very expensive to neighbouring towns.
Modern good rooms, spacy bathroom, good breakfast, very modern hotel with fair prices
Bra läge, mycket stort rum, bra morgonmål, gratis internet, garagehall, körning österut och söderut utan trafikstockningar Att dörren till rum 301 inte gick att låsa i baklås med de 4 stora låscylindrarna. Dörren satt inte riktigt i karmarna. Misstänkt parfymdoft på eftermiddagarna i korridoren (kan där finnas mögel??)
Prisvärt som bara den! Underbar frukost utomhus. Takterrass med vidunderlig utsikt med solstolar och lite pool.
Vi minns den fantastiska utsikten från vårt rum (209) samt den härliga tak-poolen med den otroliga panoramautsikten. Det kändes som att man såg hela Umbrien därifrån. Ni behöver inte jaga efter "view-points" i turistkartan efter att ha sett detta. Frukost-buffe´n var suverän med en härlig terass att avnjuta den på. Gratis hotell-parkering är också bra. Rummet var rymligt och svalt för oss 4. (AC) Internet överallt är suveränt. Rekommenderas. Synd att det inte finns balkonger på detta hotell när det är en sådan otrolig utsikt. ( Men då hade väl risken varit stor att man hade suttit där hela tiden och missat resten av Perugia..... )Det verkade som att det saknades ventilation i badrummet samt i rummet. Jag kunde ej lokalisera några öppningar alls i tak eller väggar?? Men det var inget som störde oss. Endast en reflektion jag hade. Fönsterna var öppningsbara.
Hotellet har väldigt trevlig personal och det rummet vi fick var fräscht och rent. Det finns en liten pool på taket med underbar utsikt. Det är inte gångavstånd in till centrum så det är bra om man har bil eller så går det en buss precis utanför hotellet.
Otroligt mysigt hotell med bästa läget i Perugia (dessutom lätt tillgängligt för på- och avlastning om man kommer med bil. Parkera får man dock göra en bit bort - vilket gäller i stort sett hela centrum)! Vi fick ett väldigt fint bemötande av personalen och vårt rum överträffade alla förväntningar med egen balkong och utsikt över de umbriska kullarna. Vår AC var trasig, men då erbjöd de oss att flytta till en lägenhet med lika bra läge, men eftersom vi endast stannade två nätter, valde vi att bo kvar.
Bra läge. Stora bekväma rum och bra service. Nej.
The room was quite spacious and modern, gave a good feeling. The pool was great, however very crowded. Steamroom and Sauna were also great to have, but with very little capacity (max 3-4 persons).
It was very far from anything and the restaurant staff was rude.
Good position for managers. Large and confortable rooms. A little far form the city centre.
The best hotel staff I have come across
The room was nice, and the bathroom was very nice compared to many European bathrooms. Hotel catered to groups. We were disappointed in the dining facilities--seemed like big, cafeteria rooms. We were expecting a more refined atmosphere for a 4-star hotel.
Very good position. Comfortable especially for business men
Breakfast, simming pool, silence in the room Far from historical center of Perugia, absence of safety box in the room
Very pleasant and comfortable. Excellent sound proofing in spite of the vicinity of the autostrada Better TV screens and international program selection
Nice pool,convinient location No WI Fi in the room which is ridiculous for business hotel
The restaurant is very good and the rooms spotless, very comfortable and quiet. As I was travelling without a car, I would have liked the reception to be able to easily provide bus and train schedules to go in and out of Perugia. For a four-star hotel, a wireless internet access should be made available as this is now becoming the comon practice in hotel of this category all around the world.
free wifi , the comfort of the room,
Staff friendliness and efficiency Room not very soundproof
The free shuttle bus into Perugia. Good parking. Breakfast was good. Location was good for reaching Assisi which persuaded us to stay an extra day. Most of the staff was very helpful. Internet access codes on the WiFi had to be renewed "all the time" which made it unreliable for saving data. The restaurant was not good value for money.
Nice hotel and nice staff! What a nature around.... I think this is the best hotel around!!!
The hotel staff are extremely friendly and helpful. Comfortable rooms with a lovely view of the mountains. Mini fridge in room was great for keeping the water cool. Breakfast was excellent. The only downside it is down a steep hill so not good for elderly people.
staff very pleasant and helpful. very noisy due to coachloads of teenagers. breakfast good but dinner very poor value for money.
The staff was exceptional and very helpful. The room had the right size and reasonable furniture. The TV program was poor, with most stations having low quality and very few international stations. Thje breakfast was rather unsophisticated.
This hotel is located in a quiet neighborhood and breakfast buffet exceeds expectations.
a bit of walk from center
It offers very good value for money. The staff is very friendly. Breakfast is good regarding the price of the room.
It is centrally located in a quite area with ample parking space. The free shuttle to the city centre is a great added value and it was very handy. Used it frequently.
Beautiful buildings and grounds, lovely setting, conveniently near Perugia, and excellent base for exploring southern Umrbia Could not get the internet to work properly
We enjoyed very much our stay in the san clemente, very friendly staff, ideal location to relax, not for from perugia
The place was absolutely wonderful. Great breakfast. wish we could have stayed longer.
We stay here every year, the lawns and grounds are peaceful and beautifully maintained. A very relaxing resort property. Management of the Hotel, staff standards of work and their Knowledge need improving
excellent grounds for relaxation ref breakfast the additional charge for eggs disappointing as was the poor quality of bread (always hard and dry) - provision of a toaster would be easy solution
beautiful grounds, friendly helpful staff, fabulous breakfast, connecting train to Perugia
Nice staff, room clean and comfortable, free internet connection, parking, great restaurant just next door... Change the shower curtain, its impossible to have a shower without transform the bathroom into a pool. (Note: Far from city centre if you want to visit the city and you don't have a car)
Clean and nice hotel with a pool. Good breakfast. The location of the hotel was not very good, it took 40 minutes by bus to downtown Perugia.
This is a very well maintained hotel with good facilities, comfortable rooms and excellent food at the nearby restaurant. The actual location was not as good as described on the website.
Great location for exploring Perugia. Staff was hit or miss. Some were curt, others friendly and helpful.
The hotel is very well situated, right in the art of historic Perugia.
Nice, pleasant, modern and yet a historical place Small hotel lift and some problems with parking but the latter is a problem of the city anywhere in the centre
The location of the hotel right in the centre of Perugia was excellent for our city trip and access to local shops, bars and restaurants There was no bar or snacks facility in the public rooms of the hotel, or at least none were advertised.
central location good breakfast large airy bedroom helpfull reception convenient for local transport
The hotel was in a very central location in old town and access various sights was good. Access to dining was very good also and the restaurants in the area served wonderful meals The hotel is somewhat far from the train station and requires one to take a taxi.
Excellent location right on the main street. Very friendly and helpful staff. Free internet in room. Nothing to complain about.
Convenient position in the centre of town Lovely breakfast room and breakfast Initially we were put in the wrong room. The staff did not know about the sites and opening times of places in Perugia!
It was comfortable and extremely handy for Corso Vanucci Dull place. No atmosphere. Staff not very friendly. The buffet breakfast was cancelled on the first morinng so we had to have room service ineptly served with cold coffee, they forgot to bring sugar and knives
great position, clean, quiet. I also liked the 18th century flavour. 1 or 2 staff at reception who were smoking behind the desk!
Beautiful grounds, loved the rustic fitout of the rooms. Quiet location is great for relaxing particularly with a pool on site. Staff could benefit from not dressing so casual
Nice quite place in the Italian countryside, warm atmosphere in an old Italian style, very clean rooms, staff available when needed, nice swimming pool. Hotel 30 minutes away from Perugia city.
Great staff, very helpful.Short walk to Lucca.
very nice grounds, well-kept, quiet, having a restaurant on the grounds, since location is isolated driving instructions not clear (difficult to find)
Not too far from the airport. The hotel is essentially a B&B that wants to market itself as a luxury resort. The rooms were tiny relative to the actual site of the premise. The bathroom was dated and towels had black marks on them. The shower cubicle would not fit any size bigger than a size 6. Television looked like it is from the 80's and was slightly bigger than a shoe box. Sound insulation was next to none and the hotel restaurant hosted a dinner party which lasted into 1am in the morning with loud music. We therefore could not sleep that night. Had we known, we wouldn't have stayed at the hotel. In the morning, the breakfast was basic - good enough for a B&B but not a 4 star resort
The setting of the hotel Breakfast was very poor, just pastries, yogurt, water and fruit juice came out eventually, no meats or eggs
A very pretty rural style small hotel finished to a very high standard laid out in landscaped grounds Our double room was a bit small there was only one seat so one had to sit on the bed to watch TV. Being a small hotel it was understaffed, in the restaurant we waited 1 hour to be served and the food was nothing special, also unable to provide vegeterian meals. Unfortunately at the time of our stay it rained non stop and the hotel basic facilities became very apparent. Staff knowledge of English was poor.
It had a very friendly and welcoming atmosphere. We were the only non italians there during our stay which was nice! Most staff spoke some English. It's a super location in Umbria with views across to Assisi. The facilities are excellent and the restaurant very good. The room had some beatiful furniture and a very quiet air con! The pool is not for exclusive use by hotel guests. The facilities at the pool were super but the radio played loudly from 10-7 which is when the pool is open. It's not a pool for quiet relaxation.
we loved everything there, atmosphere,staff, food,wind and of course Papa. He was just great
Restaurant on site with excellent menu. Beautiful setting.