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Plus: Nothing

Minus: Worst airline

Minus: Our flight from Lax to Barcelona was cancelled by airlines and we had to cancel our entire trip. For days now I’ve been trying to communicate with Ryanair to get a refund but neither claim forms nor EU261 worked. I sent countless emails and messages, but still have no resolution

Minus: Gate was closed without putting a notice on the boarding.

Plus: Perfect!

Minus: Respect the schedule. Thank you!

Plus: no remarks. everything fine for a short flight

Minus: Brussels Airlines skruvar upp värmen på bastu-nivå... varje gång. Helt galet :(

Plus: Seats were comfortable. The crews were helpful.

Minus: Cleaner bathroom on the plane.

Plus: Crew was very nice. Chocolates were very nice.

Minus: Come on guys for the price of the ticked you could have served us something more than a sandwich.

Plus: The seat was terrible

Minus: If I had gotten my luggage at the end of the flight

Plus: UP TO THE MARK I EXPECTED

Minus: A PILLOW WOULD BE GOOD, MAKING THE FLIGHT MORE COMFORTABLE

Plus: The flight crew were amazing and had lovely gifts for our daughter

Minus: the flight was late and no food or drinks were available without paying rather high prices

Minus: Rest rooms were clean, food was adorable, good coffee, no complaints.

Minus: Very cramped seating, the 5 hour layover in Frankfort was rough, When we landed after 9 hours I wanted to use the restroom and the stewardess said we had to exit the plane immediately

Plus: comfortable seats, quick flight

Minus: in-seat entertainment and a full salami sandwich instead of half for snack

Plus: Nice crew great sitting

Minus: Boarding has always been slow with this trip.... disorganized

Plus: Comfortable

Minus: The flight has been cancelled!!!

Plus: Perfect!

Minus: Respect the schedule. Thank you!

Minus: Easy checkin Comfortable seats Fun cabin stewards Great flight Great price

Minus: The man at the back of me was for ever knocking my seat so I was unable to rest / sleep as it was an early morning flight. Even after politely asking him to refrain, he continued.

Minus: Severe turbulence and many of the Egyptian passengers didn't understand the announcements and were getting up

Plus: Very friendly crew, very clean cabin, very comfortable seats

Minus: Your crew didn't smile. They didn't seem very happy. The food was ok, but different from normal American cuisine. I didn't appreciate the crew's comments to some of my fellow passengers about how they we wouldn't eat the food. I would have liked to have been offered more to drink. Additionally I'm glad the crew is fond of one another, but they were loud and distracting. They were nicer to one another than the people flying. I didn't like being barked at and being given confusing directions regarding exiting the plane. Overall I wasn't impressed and would prefer to not fly with your airline again.

Plus: Vegetarian option of the food. Constant hydration

Minus: WiFi

Plus: The crew was very responsive. The seat requires real improvement. Austrian can provide bette seat than the allowed minimum.

Minus: Food and seat comfort.

Plus: Just in time take of and landing, staff friendliness

Minus: Snack

Plus: The seat i got was great

Minus: There was a delay

Minus: 40 minutes waiting clearance for boarding and then for departure, for a flight 45 minutes in duration...

Plus: Was on time

Minus: The food was horrible junk. I can not imagine, how anybody can dare to offer this somebody to eat. Headphones were extra pay.

Plus: Muy cumplidos y personal amable

Plus: Quick efficient boarding - on time.

Minus: Not terribly comfortable seats but for short haul flights, just fine.

Plus: Easy boarding

Minus: Leaving on time

Plus: I like the crew and their service, the food was amazing speacially the vanilla cheese cake desert was on point, loved it. I loved the “my flight “interaction on the screen and the different view of the plane, cockpit view, left, right etc.. amazing feature.

Minus: The seat could have been much better as far as reclining and space. Overall I loved the flight.

Plus: Crew are the best!

Plus: The crew was OK, but nothing special.

Minus: Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :(

Minus: This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better.

Plus: Crew amazing, seats poor

Minus: Padded seats,

Minus: Security check protocols and stuff didn’t helped to process the access caused me my flight lose. I missed the flight and didn’t travel

Plus: Crew were great, bubbly staff even though they were tired, *not obvious*

Minus: Boarding process, and being told we may have to stay until Wednesday as the operator double booked our seats.

Plus: I was given trouble when boarding the flight

Minus: Better customer service

Minus: I paid 3 tickets for my kids from Prishtine to Budapest online through Kayak and when they went to check in they didn’t accept the tickets!!! They made them to buy new tickets because they didn’t accept those that I bought online.!! When I asked why they it happen they lady From call center turned the phone off.

Plus: i like the service

Minus: water free

Plus: We had an eventless and safe flight and it was not too cold on the plane.

Minus: There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience.

Minus: Lower the aircondition temp, it was hot in the plane during flight

Plus: Crew and food

Plus: All seats were very comfortable and spots where I can view everything and crew were awesome.

Minus: Local travelers should be offered even water.

Minus: At least give a glass of water.

Minus: Delay of 40 minutes

Minus: Don’t loose the luggage

Plus: Great crew n comfort.

Plus: The flight crew were amazing and had lovely gifts for our daughter

Minus: the flight was late and no food or drinks were available without paying rather high prices

Minus: Cabin crew were arrogant and didn’t allow us to storage our backpacks in the over head cabins.

Plus: Curtious Crew Fastest flight ever, landed one hour early and had a xtra room to lay down for a good sleep

Minus: The choices of movies

Plus: The crew reacted good to the change of plane

Minus: Needed to replace plane because of technical problem, that should have detected earlier. The business seats are standard seats. No water through the flights. Very bad experience

Plus: Loved everything! Including the food.

Minus: I’m not sure if there was WiFi, i wished that would’ve been advertised. If possible can you advertise the drinks and snacks selections. I booked my flight with Lufthansa but it was operated by another company which made it difficult to find

Minus: Not being able to choose my seat on a 500€ return flight is a joke.

Minus: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Plus: Comfort

Minus: Internet

Plus: Crew were excellent

Minus: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Plus: Fast boarding

Minus: Slow in refuelling, got us delayed for 40-

Plus: The crew was really good

Plus: Check in was simple and efficient, boarding was easy, leg space was sufficient, air hostess where polite and plane was clean prior to take off. Landing and take off both on time.

Minus: Two toilets for 100+ people meant long queues for the bathroom throughout the flights. The toilets were not even once cleaned in a flight of 4 Hours, meaning that by the final hour, they were a complete utter disaster in terms of hygiene. Pilot made a complete mess of descending and landing.

Plus: Not a lot.

Minus: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.

Minus: It was late