Hotell i Pittsburgh nära Central Business District

Fast easy checkin and out procedures. Left a necklace in the suite after we had left the area, phoned hotel and it was shipped and received the next day. Excellent customer service, enjoyable stay. On morning of stay, after 2 days of extremely early mornings, housekeeping came by being very loud at 8:15am even though we had "do not disturb" signs on our door.

Friendly staff, speed of check-in and check-out, location noise level, slow elevators, pricey

Very pet friendly. Beautiful Spa bathroom. Exceptional staff. Craziness in hallway til 5:30 AM. I Didn't complain, but children yelling & doors slamming. Kept myself & dog up. No big deal, we will survive.

The hotel was beautiful and luxurious. Staff was very friendly and attentive. Parking is very expensive @ $35/per night, plus it's valet which means tipping on top of that. I paid $80 for 2 nights.

Stunning design, great staff and well-located. We were blown away.

The location was great, the bed was very comfortable and the staff was friendly. The room was a little small for the price

Location and comfort Parking is over priced and lack of pool/free breakfast for top dollars stay

Great location, quiet (even on a game night), spacious rooms & beds, clean rooms & common areas, free shuttle around town (even from location to location). I've stayed at 5 different hotels in downtown PGH; this may be my favorite. My only complaint is that I had my mother in law with me who is quick to complain about anything (but she had no complaints about this hotel). My only suggestion is that if you want to sleep past 9 am, put your do not disturb sign out the night before so housekeeping isn't knocking on your door. I appreciated the knock, however, to help get my daughter out of bed.

The hotel was very clean and the room was very stylish and modern. Elevators were fast and convenient. Location to Consol center was ideal for Penguins game. Paying for parking, no breakfast included, and the walla were a bit thin. The housekeeping crew was very loud in the morning cleaning rooms next to ours.

Everything. The staff, location, food, views, rooms, spa, etc. Top hotel 2 things only. 15usd for wifi per day? Too expensive! It should have free wifi. And the parking, 32dls for the day, also very expensive. In others top hotels they dont charge you for that, its complementary, just like wifi. But here, is a rip off

The service and amenaties were Excellent and every emmployee was attentive and efficient.

Definitely a top-notch hotel. Everything you would expect when staying somewhere at this price point. I second the other comment about the nickel and diming. Valet and Wifi should be included in the cost of your stay. Also, I was very unimpressed by the food at the hotel bar, Andy's. I wouldn't have minded the fact it was so overpriced as can be expected at a hotel, but the Angus sliders had no taste. We should have made a quick walk over to Primanti Brothers which is only about 5 minutes away on the square.

The room was clean and the bed was extremely comfortable. My husband and I were both impressed with the size of the gym and the machines it offered. Overall we would stay there again if we didn't have the kids. We were traveling with two young kids (9 mo. And 4 mo.) and asked the front desk a ton of questions about getting around on their free shuttle, unfortunately they didn't seem to have all of the information because we weren't able to use it like we were told. I also asked for a crib at our reservation and at check in, which was never delivered, we brought our pack n play as a back up so I didn't ask again. The walls are super thin, the couple next to us were fighting and I could tell you all about their romantic troubles.

The room was amazing! Best price, location, and comfort. Has free parking for hotel guests which is amazing since most parking in Pittsburgh is valet or pay to park. Since you have free parking you can walk anywhere in downtown- amazing! Great staff! I had to check in earlier to get ready for my cousin's wedding and they were very accommodating. I haven't stayed in this nice of a hotel and great price, during Labor Day weekend mind you, in a very long time. Also they have a small market in the hotel and complimentary coffee all day! Good coffee with options. The only thing I didn't like was the breakfast but it was included and had basic breakfast options.

Clean, well-kept, and comfortable. The staff were attentive, friendly, and helpful as well. Breakfast was great and the location was an easy and short walk to the convention center and a number of restaurants. Will definitely book here again for future trips.

Room was very clean. Great location.

This guest did not leave comments about this hotel.

The staff! Nothing I felt comfortable

The staff, including the valet works, are the greatest asset the Drury Pittsburgh has by far. The decor feels homey, location feels secluded in the middle of downtown. The size of the rooms are my only deterrent, but I have not stayed in a suite yet.

Room and public areas were beautiful Weak service staff; most of the electric blinds in room didn't work so couldn't open to enjoy view; housekeeping didn't clean room during our two day stay; ran out of toilet tissue (no extra in room) and called to request some be sent up – returned later to find a couple rolls left on the desk (empty bathroom roll not changed); A/C controls not calibrated, hard to control temp; water pressure in shower pathetically weak. Front doors to hotel not set up to open to allow you to wheel in luggage easily. Front desk on 25th floor with no noticeable sign or attendant in ground floor lobby to explain where to go. Hotel has great potential, but doesn't have its game together yet.

Staff is great. Friendly, accommodating, very helpful Wash the windows. It really takes away from the whole feel of the place.