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Bra service och ett professionellt bemötande. Rikligt utbud på frukosten men så kostade den också ca 80 SEK. Jag och en affärsbekant som jag aldrig träffat tidigare hade bokat ett Twin Room med två sängar/alternativt en säng + en soffa (eftersom vi checkade in så sent, runt kl 23. Vi fick reda på att när vi checkat in efter en lång tågresa att det bara fanns en dubbelsäng tillgodo. Jättekul...
Snyggt och rent, fina rum. Utmärkt luftkonditionering med möjlighet att själv ställa in olika alternativ. Hotellpersonalen jobbade snabbt och professionellt. Bra och riklig frukostbuffé med rejäl engelsk frukost. Nära till allting - strandpromenaden, centrum med affärer, kommunikationer. Något störande trafikljud från gatan nedanför i de rum som vetter mot Exeter Road.
All staff were friendly and efficient, from reception, to pool, to bar and dining room.
good accommodation, friendly and helpful staff
The hotel location and sea views from the restaurant pent house were excellent.The staff were very friendly and more than helpful. The spa and changing room areas were in need of some cleaning attention. The restaurant windows on the pent house were very dirty and spoilt the spectacular views from them
The friendliness and efficiency of the staff and the comfort of the room. No.
Our room was a good size and clean. The restaurant was good and the staff were friendly and helpfull. Did not like the charge on car parking for residents of the hotel that should be free.
The location Being made to feel inferior by the resturant staff because we were on a meal inclusive package.
Splendid view over Plymouth Hoe provided you get a sea view room. Good restaurant and swimming pool, sports area.
Location / views / breakfast / gym / pool No hot water first thing in the morning and shower did not work at all - maintenance fixed the problem promptly, however.
Spacious bright room Unimaginative and mass produced food
THe ease and efficiency of dealings with the staff Greater consideration needs to be given to the location of the smokings area.Its hardly very conducive for guests having to run the gauntlet of smokers in order to enter the hotel
good position for walk on ho and barbican for dinner etc. staff were very helpful and informative , all in all a very pleasant stay.
Helpful and polite staff, warm clean room with comfortable bed. Great location between centre and Hoe. Well cooked breakfast to order.
Helpfulness of staff during my stay
Clean and attractive room.
Everyone was friendly and efficient. Beds were comfortable, room was large and well furnished. Breakfast was excellent. It was a very enjoyable stay. Can't think of anything.
Good location, nice and cheap, friendly staff. No elevator.
bed was comfy food took a long time to prepare
very pleasant staff, comfortable room not impressed with the breakfast
Safe ,comfortable and friendly! I use this hotel when staying on my own and feel very safe!
Free wifi & parking, good breakfast, clean room, Cable TV, next to Hoe, nice big "superior" room, pleasant staff. Impeccable. Only one tiny thing- getting the right temperature in the shower is tricky with blending the hot and cold taps. You need fingers like a safecracker- cold tap must be open only one quarter turn... All else perfect.
the resturant below is very nice and cooks steak perfectly. Although centrally located noise is minimal, facilities clean and staff very polite. although i thought the booking.com description was slightly misleading about wifi charges. The staff resolved the situation and have promised to edit the description to ensure noone else expects wifi to be included in the room foc!
We ate in the Brasserie which was excellent the food was delicious and good value.
pleasant staff and good food at the Brasserie Apart from the smart reception area, the hotel could do with some decorating and refurbishment
The Hotel Night Porter! Washing left outside opposite room from 2pm until following morning. Expected more for our money. Landing/Hallway carpets sellotaped. We booked a room for 3 tho when we wanted a hot chocolate there was only 1 supplied. Would not stay again, value for money terrible & location not brill. We have stayed at the Copthorne Hotel before & The Jurys. Wo uld most definately stay at Jurys again. Hotel staff brill tho!
very good,staff very helpful rooms were nice
The rooms furnishings were fresh and clean obviously recently refurbished. Lovely choice of decor bedding and comfy bed. Room 306.. i am a light sleeper and the noise from the clubs and road did keep me awake but my daughter slept like a log..the added bonus of free use of lesiure club was great lovely staff in there too..
The room was very quiet and the staff friendly and helpful. The area behind the bath taps was really very dirty with mould and should have been spotless (room 508).
the room was fantastic and was within walking distance of the town centre.
Facilities were very good for the price of the hotel. The restaurant menu was small and expensive, the bar menu had a lot more selection. The bar menu should have been served in the restaurant
Location was excellent as we had tickets for a gig at the Plymouth Pavilions, which is literally across the road from the hotel. We had junior suite, which was fine. Hotel cracking example of Victorian design, but smelt a little dusty! Also, the first lady (dark hair) was not very welcoming, which was a pity as the rest of the staff were great.
refurb rooms were very modern and clean
Overall a very good hotel
location and thoroughly good service
The breakfast and the room Not many staff on on the Saturday afternoon to serve bar meals and also tables in bar lounge quite low to eat from.
close to shops, the hoe, theatre. restaurant dinner prices far to expensive
Very poor quality standard of room and staff at restaurant had a very poor understanding of the dinner menu and wines. Staff also appeared a bit hectic during dinner service, yet only a few customers to serve.
Excellent room, very spacious and immaculate. On arrival the very young girl seemed very inexperienced and there was no real welcome at all. The first impression really counts and this was sadly lacking. The next day another foreign receptionist met guests queries with a high pitched "yes?" Instead of a "can I help you". The barman also looked grumpy, we felt this hotel had everything going for it apart from the staff, although those in the restaurant were friendlier.
a complaint about the absence of a chest of drawers in the room 416 was immediately rectified.
The traditional decor and friendly staff made the stay enjoyble. Breakfast was plentiful and served in a lovely dining room. Our room was on the 5th floor and we had great views across Plymouth through a beautiful flower shaped window.Everywhere was very clean and the staff went out of their way to help.
Food, history and style of building, friendliness of staff Lack of leisure facilities
Fantastic building tastefully decorated and in keeping the it's historic background. A very pleasant stay with a very comfortable room.
excellent food and service
The medieaval interior of the old hall,the friendy and efficient staff and the excellent breakfast The poor ventilation of the bathroom
It was an excellent stay, great dining experience, sensible prices for dinner and wine, well trained staff.
How quite it was but close to the town
character two single beds pushed togetherr instead of a double.
We stayed in the main house, which, although rebuilt after a fire in the 1980's, still retains a real 16th Century feel to it. I would definitely go back again.
Good location and the room was a great size for us and our two young children. Even though the hotel was pretty family friendly, we found it easier to take our evening meal out of the hotel.
Staff good, good value, nice aspect but Plympton in general very shabby.
Location to the city and the Hoe was good all within walking distance.
Room and hotel very clean and reception staff very helpful As it was very warm and although a fan was provided, which was on all night, air conditioning would have been better.
Staff were helpfull. Considering this hotel chain prides itself on offering a guarenteed good nights sleep, the fact that it is on a very noisy main road and directly opposite a scrap metal merchants yard, means that you are woken periodically through the night by cars, and then at 7.30am on a Saturday morning by the noise of machinery and scraping metal.
liked the fact that it was not very far from anywhere, staff were very helpful,
Staff very friendly. Room clean and nice shower. Free parking. Location. Bed big but mattress quite hard, we found it hard to sleep comfortably. Roadside noise, so a bedroom on the harbour side would have been better since we have a small baby.
All reception staff were happy, helpful and accommodating. Rooms were clean and bright with nice decor. There was an unacceptable amount of noise from outside due to inadequately glazed windows. The housekeeping staff were very noisy from early in the morning, chatting loudly in halways and banging doors, furniture and vacuums noisily throughout the morning. That wouldn't be a problem if you were staying for business and needed to be up and out early but was annoying when we were hoping for a relaxing, quiet morning.
Just a short walk to National Marine Aquarium & Barbican (across footbridge) City centre is also within walking distance.
Clean comfortable rooms. Wifi very expensive. Wifi at £5 per hour or £10 for 24 hours even campanile now have free wifi!!
This hotel is in a very quiet, but excellent location for us. The free parking meant that we could leave the car there and explore the city and its surounds easily. The building site that is in preparatory stages at the moment could be a noise and dust problem in the coming months
All staff of the Hotel are polite and professional, they are willing to assist their customers with heart.
the total luxury, made to feel as if we were part of the family and nothing was too much trouble two things which i can not mention as they were complaints
We loved the lovely peaceful country setting and views out to the fields and cows. Food was excellent at all meals
The friendly staff and the well prepared and presented delicious food
The food was well prepared The room not as good as expected. On arrival the hotel was understaffed.
The staff were very helpfull and accomodating, the food in the restuarant and bar was excellent ,we liked the informal atmosphere of the hotel For the winter period perhaps the heating of the rooms could be improved.
Everything, including the excellent food and the friendly service. Nothing.
A really good country house hotel situated close to beach, countryside and city. Owners have a "hands on" approach and it shows! Perhaps a few pictures on the bedroom wall and a trouser press would be useful.
loved it all ... and can't praise the owners and staff enough they did everything to make our stay wonderful (even lent us welly boots to explore the fantastic gardens that lead down to an amazing beach) . the hotel has so much History attached to it, and now has just published a book about it... we were lucky to be there at that time .. the book is amazing .. really interesting!!
Made to feel at home Lovely shower etc Key to get in if late at night Breakfast very good Double duvet on king size bed
A beautiful hotel with very helpful and attentive staff and excellent food. My room was extremely well appointed. Can't wait to return. The check out procedure took a bit too long due to shortage of staff at the desk and co-ordination between the dining room and the check out desk.
he room was comfortable and fairly plush. The service in the bar area allowed flexibility allowing me to choose from the restuarant menu in the bar. The food itself was excellent. There was no tv in the bar
Elegant and comfortable surroundings and facilities
Quiet, clean, nicely furnished
the bedroom and bathroom were very clean the service at dinner and breakfast was very slow
We had a most enjoyable long weekend at St Elizabeth's. The decor is very period on the ground floor and modern in the bedroom. The hotel is tucked away in the old village of Plympton St Maurice. If you have a Satnav ok, but if not probably best approached from the West side
It made you feel special, it was a very nice place to stay
Clean and very sapcious. A lovely room Nothing!
Superb setting and interior design, plus good food at affordable prices.
Lovely hotel with relaxing atmosphere. Staff were really attentive and helpful. The hotel is independent and if you want something away from the corporate norm of other hotels then this is the one for you. Our room was over the kitchen and we were woken up by their radio but a call to reception sorted this out immediately