Tanger hotell

The best part was the location; so close to so much to see.The grandchildren loved the breakfast , the food and the attentive service.Very clean and well keptand some staff were very helpful he rooms we booked were not those we got. We booked 5 rooms 3 family and 2 double. The family were the double plus a cot not as advertised. Disappointing.Some staff members were unhelpful and disinterested.

shockingly poor breakfast

Comfortable room, and very convenient location Only one lift working during my stay.

Close to beach Did not have our reservations. A/c did not work, room smelled like sewage

Staff were incorrigibly self-promoting: I.E. referral to a rental car company with a new car which turned out to be a 2006 repainted sedan with seat covers and 85000km! Incompetence punctuated by outright lies would be a solid description of some staff.

The old world style and traditional Moroccan vibe it has, it has a style and timeless quality that has sadly disappeared from most hotels today. The girl in the spa reception was so rude when we enquired about prices. She turned her back on us and when I asked a question she shouted 'what' at us. Got the feeling we were really bothering her as she chatted to her friends.

Service in general of the hotel The guide recomended.

Excellent view. In any case is one of the two acceptable hotels there Bad sheets doubtfull clean. Prices not reflecting the confort

The safety box did not work and the water supply shifted from cold to hot approximately every 30 seconds. I complained about this the first 2 days of my stay, but nothing was done. This is not a service i expect from a 5 star hotel. There was a poor service in the reception, when asking for the price of golfing (at hotel andalucia GOLF tangier) i was told to go find out myself. All in all the price is higher than the actual quality of the hotel. Last the room was full of ants, not a hotel i would recommend at all.

the touch of Marrocan architecture The water of the shower, gets cold and then hot during your shower, and spa and breakfast were not at all a 5 star hotel. When cleaning and swooping the floor cleaning ladies should be instructed to ensure that this is properly indicated to avoid that guests step on a wet floor without notecing..........it happened many times with many guests.........

The bedrooms are clean and the staff in the restaurant are friendly and helpful, The staff in reception could not speak good English and were getting things mixed up all the time including room service. We were unable to use the Swimming pool as it was unclean. There were generators next to most of the bedrooms so was noisey. In our opinion the hotel is not a 5 star.

The hotel location, the view, the manager being present at the time of problem. 1- I was checked in to a room that has not been cleaned by house keeps. This happened at 3am after my wedding and a drive of 1hour. After a complain to reception, the room was cleaned and the hotel manager turned up and assured that he will look into the matter. I was offered a free night stay. 2- No Iron and I was not provided an one after 2 phone calls to reception - disgrace for 5 stars

The hotel was close to the beach and several restaurants. The pool was very relaxing. Outside of the hotel was very loud during all hours of the night and into the morning even with the windows shut. It was very hot in the rooms and the airconditioning did not work. The hotel front desk told us several times that they would have someone come fix the airconditioning in both rooms we had and no one ever showed up. The were of no help at all. The rooms have a look of a low budget hotel but the hotel prices were not low budget. We would "never" recommend this hotel. Also a note to all visiting Tangier. You only need one (1) day the see all of the sights.

I liked courtesy and readiness to help some representatives of attendants, and also kitchen and service at hotel restaurants. When we had to reduce for day residing term in hotel, to us have kindly met. The indifference of other part of the personnel of hotel was not pleasant. Also in number at arrival the old towels, some open space fragmentary, other - in stains hung, however under our request this problem has been operatively solved.

Close to airport Staff not helpfull, food not good