Courtyard by Marriott Ontario Rancho Cucamonga

Mycket bekvämt rum, mycket trevlig säng och sängkläder, gillade den lilla soffan och sittplatsen. Personalen mycket vänlig och hjälpsam, trevlig lobby med kafé.

Mitt rum luktade häftigt när jag checkade in, och strykbrädans hölje var mycket tunt (det slutade med att jag strök ett rutmönster i min klänning av misstag från brädet). Löst genom att lägga en handduk över brädan och stryka ovanpå det, vilket jag önskar att jag först hade gjort.

Utmärkt läge för shopping

Ontario Mills mall ligger på 5 minuters avstånd. Många restauranger i närheten

Jasmine at the cafe made compensated for the the o

Location is convenient and was family friendly. Easy to not leave the are, a lot to do in walking distance. Jasmine at the cafe was amazing and friendly...wish I could say that about the rest of the staff.

I can't say our stay was terrible but there were a couple of incidents and it seemed as though the staff didn't address them in order to provide great or good customer service. Example: fire alarms went off (false alarm) I wasn't sure where it was coming from if it was false or not. None of the guests seemed to have any idea. I walked out with my 3 kids who were freaking out thinking it was a real fire. We had to ask the staff what was going on. No one addressed it, no "I'm sorry for the inconvenience" just not what I would expect.