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we like it 's close location to Europa park without having to pay high prices for four star acccomadation and expensive food. We were over charged for the room because we booked through booking .com. It was frustrating that when I called the hotel to book (having been a fairly regular customer) they would not take a reservation over the phone and told me that I had to book online, the staff member did not specify that it had to be their own hotel website and not booking,com. The result was we paid more than we were quoted on the phone and the staff basically made no appologies and said there was nothing they could or would do about it. Next time we will stay else where.
I didnt Like the Hotel at all. Please make sure the photos on Booking.com are the same in reality. and I had a really shit time with my family and my young daughter by staying in Hotel Rebstock. I ordered a family room paying 123 Euro per day and I got a very small room which doesnt even cost 20 Euro a day .. I requested from the owner of the hotel to change the room for me by taking 2 nights rate and include it in 1 night just to change the room I was in. he refused .. the hotel was bad including the stuff as well. im really mad at this and im mad that I Payed 2 nights and I couldnt hold it 1 night !!! and I stayed 1 night !!! Please make sure the photos on Booking.com are the same in reality. and I had a really shit time with my family and my young daughter by staying in Hotel Rebstock. I ordered a family room paying 123 Euro per day and I got a very small room which doesnt even cost 20 Euro a day .. I requested from the owner of the hotel to change the room for me by taking 2 nights rate and include it in 1 night just to change the room I was in. he refused .. the hotel was bad including the stuff as well. im really mad at this and im mad that I Payed 2 nights and I couldnt hold it 1 night !!! and I stayed 1 night !!!
We go to europapark, hotel is close to entrance, this is a very good position to go to the park. Hotel doesn't have internet!
The family room slept 5 of us very comfortably. The walk to Europa Park was very easy. The breakfast buffet was one of the best ones that I have ever had.
Everything was as promised rooms tiny
walking distance location for Europa Park there is no WiFi as advertised (there shoud be public WiFi, but not receivable at hotel location) !!!
the location was good The room we were given was very small - unacceptably so for the price
No air Condotion in the hotel and it was very hot during Aug. very noisy neighberhood on the night when open the windows the staff not tha helpfull ane expansive resturant
Very nice to have a room for five (rare!) The breakfast buffet was rather poor
Everything about our stay was excellent! Perfect location for Europa Park and beautiful drive to the Black Forest area.
clean rooms, friendly multi lingual staff, 5 min stroll to the main entrance to europa park, excelent base for a family.
close to europa park
nice,clean room,plenty of space and very close to Europa Park ( which is brilliant) Good food, nice staff. parking was not a problem either. easy to get to from the motorway.
The staff were incredibly kind and generous and willing to help We were in a triple room, but had toelling for just two people. I asked the owner for more towels, but didn't get them.
Excellent salad in the Bier-garten restaurant The all-night noise from the party the staff in the hotel held on our second night.
Hotel is really close to the EuropaPark. Restaurant was good, even if we were in a conference room, as the restaurant well fully booked. (please note that we also reserved a table at 5pm). Coldness of the rooms. We had to turn heat on a long moment before feeling confortable. The bathroom was really functional and small.
The Hotel was clean, service friendly, on-sight parking was a plus. The room was cozy and the beds were comfortable. Good breakfast buffet. Water pressure in the shower was really low.
Good lakeside view, good family room Air conditioning did not work particularly effectively
Stay overnight, becose all day visit to Europapark.
it was an superb location for Europa park, good value and good food.
Ligger kanon när man skall till Europa Park. Mycket trevlig personal, kanonmat och en utmärkt liten trädgård till både barn och vuxna. Bästa familjerummet av alla vi fått genom åren.
Vi skulle besöka Europa-Park och dels låg det väldigt nära samt att hotellet erbjöd skjuts dit. Barnen uppskattade poolen och personalen var väldigt trevlig och tillmötesgående. Helt ok frukostbuffé.
Utmärkt sevice, litet hotell,bra att det fanns rum som hela familjen kunde bo I, priset var bra om man jämför med europa parks egna hotell,pool för barnen när dom var uttråkade var ett stort plus och till slut vill jag säga att det oftast är väldigt bra att bo på små hotell I tyskland när hotellägarna är aktiva I alla sysslorna på hotellet Nej
Very good personal, nice and clean room. The breakfast is OK. If you want to visit Europa Park is this a perfect choice. No
Trevlig personal, nära till Europapark.
Läget precis utanför EuropaPark, rymligt rum, serviceinriktad och trevlig personal. Frukostens sammansättning: ingen musli utan enbart sockrade flingor, för lite grönsaker (tomat, paprika etc) till smörgåsarna.
Det var bra att det låg nära europapark. Nej
Nice family rooms and lovely brakfast buffet. We already knew the beds were squeaky from previous reviews. Perfect for visiting Europapark and got tickets from hotel. Too bad the recreation room wasn't open.
friendly staff and a family-friendly environment Non. This hotel deseves even better quest reviews
Attentive and helpful owner, nice breakfast, large family room. A bit expensive for its level.
Europa Park Theme Park for 2 days
Owner was very friendly
Nice and clean rooms. The owner is very friendly and really takes care of you. This is a perfect hotel to visit Europark. On walking distance and you can leave your car at the hotel.
Room was perfect -owner was nice friendly etc ...perfrct place for family with children ....
Excellent breakfast. Very attentive staff. Did not know where to go on arrival at hotel.
Very nice room, a family atmosphere. a family, who tries to help, wherever they can. They let me use their Parking place the whole day, on the day of check out
Excellent location, few minutes walking from Europa-Park. Clean room. Good breakfast. Parking place.
This is a nice guesthouse with comfortable and clean rooms, located within 5 minutes walk from Europa Park. The breakfast is really nice. The only drawback is the unavailability of internet connection.
The price is more than fair, it has a restaurant and it is close to Europa Park.
Nice big rooms, friendly hotel stuff. Good location to visit EuropaPark. Good value for money. There is no local WIFI.
A warm and quick welcome upon arrival is always nice after the trip! The Room was big, clean & nice! Everything is quite simple but it works perfectly!!
Very well, good value for money, exceptionally located close to the park
Very friendly warm welcome. Easy parking
Staff I felt we were misled by the name of the Hotel which is actually Zum Altes Rathaus, not Gasthof Altes Rathaus, which implies that it is a conversion of the Altes Rathaus, and not a new hotel behind it. Whilst our room was non smoking there was a strong smell of smoke in the corridor immediately outside the room, and the extractor fan blew smoke smell into our open window.
Really close to Europa-Park, The smallest and the simplest room I have ever seen! Looked like a prison cell.
It's location near to euorpa park but the village it self diffcult to stay as it is hot and humid during night and u can't sleep without ac or minmum fans To small house and thre bed rooms with nine beds while the flat got only one bath/toilets and the charge per head minmum 60 euro. For example in my case I booked for six adults and the gave three bed rooms and there was space for my children but they charged 60 eruo per child.
near the europa park 5 minutes walking .the staff( husband and wife ) were very kindl and nice . we bought the tickets from them. they serve us for the breakfast also which was very nice .the apartment was big with a quiped kitchen . no air condition only fans . the internet was available only at the resturant with one lan line . so only one person could use the internet .
very friendly, we really liked the personal touch an hospitallity. we really felt at home. clean rooms, clean toilet and bath room, even humidity towls present in the batheroom/toilet. even with kids its very nice and also very privat.
Hospitality. The owners wer highly caring. Room was nicely dedicated Fan should be provided in the room during summer, as the room is not well ventilated.
It is very colse to europark just 5 min walking, Staff were very kind, I recommend this hotel specially for families
The rooms are spacious and comfortable. The staff gives you freedom No.
location,cleanliness and friendly staff make this a nice place to stay
convenience of closeness to Europa park, great shower, lovely staff, nice breakfast. the room was a little too dark
Value for money - ideal for a family stay - helpful staff and good parking space. Hotel Staff did not speak English - still managed to communicate and helped us out in all our needs.
Everything was perfect: nice and very clean big room with a nice bathroom, excellent breakfast, hotel stuff very kind and helpful. 5 min walk to Europa Park. we will come again. Even though the language was the problem a little bit.They don't speak much English but tried to speak Duetch as well.