Saint Thomas Island Resorter

Staff was disinterested in providing good service.

Great location. Helpful staff. The place is falling apart. Everything feels Busch league from the way the room was decorated and cleaned to the literal worst Chinese food we've ever had.

Resort was pretty Service was the worst ever. They ran out of liquor the ran out of steak knives They ran out of milk. The did not bring coffee cups when bringing a pot of coffee from room service They ran out of beach towels by 11am every day. The beach was not really a beach... you needed water shoes to even get in the water and loads of sea urchins. Pool closed at seven every night Not much for entertainment. Very hard to get off resort unless you wanted to pay 50 buck a couple to go anywhere.

Don't stay here, go to Cancun. Wayyy better.

The staff is extremely nice! They upgraded our room to a balcony with a view since it was our first time there. Which was pretty awesome. And the snorkeling is great at the hotel, absolutely beautiful. the hotel is very average. It's pretty outdated, the hot water didn't work the first night then the next few nights it would work for about 10 mins. The room was incredibly humid, our clothes in our suitcase were not just damp but wet. The bed is not that comfortable and the food was very overpriced and very average. ONE empanada was 14 dollars. I don't feel that for the price you are getting a whole lot. But overall you aren't staying in your room often so we had a great time

Restaurant personnel unfriendly. Beach awful

My son & daugher-in-law were married on the Elysian Beach Resort on 05/08/07.. I arrived on 05/05/07 and the hotel staff was extremely unprofessional and rude. The check-in policy is not at all what my reservation letter stated from the company. The letter stated $250.00 deposit at check-in and we had to put a $3,000.00 deposit down. ! I was a hotel manager for years and I never treated my hotel guest like this and never charged them money ahead of time only at CHECK- OUT!!. !

we are time share owners at the Elysian Beach Resort (2 weeks) and go down every year . the management lacks any knowledge of just what vacationers want and expect when they arrive and stay there. 1st. they only have 69 rooms to rent so they are always overbooked. are weeks are deeded ,so we own the unit for 2 weeks every year sat to sat. this year we arrived on a sunday night and were told that they had put someone in OUR room and they would try and put us in another room. we got our room on monday. This properity used to be a RCI 5 star gold crown resort but no longer. it would be lucky to get 1 star. 2 resturants on prop. and both overpriced for what you get. if you don't have a car you are stuck there unless you take cab's everywhere, very expensive. if going to the USVI go to the Westin in St. John, cost more but worthevery penny

Beach. We found our hotel room (119) less than desirable. There were flourescent lightbulbs, no screen on the door to the balcony overlooking the parking lot. The furniture was dated, and the staircase to reach our room was dark and unlit in the early evening.