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All inclusive service (breakfast, swimming pool 24/7, business centre services), helpful and professional staff service.
My fridge didn't work, but the staff was prompt and exchanged fridge immediately. The pillow is so thick that my night sleep wasn't very comfortable. In the morning my neck hurts. I wish you have some thinner pillows. I'm sure there are quite a few people like me who prefer thinner pillows.
Friendly staff, good products, comfortable beds
Very clean rooms, very friendly staff. Free tee in the lobby. Room which they gave me first was a bit noisy, because of its closeness to the ventilation, I believe. So I asked for another room, and they gave me another one which didn't have the problem.
Clean, comfortable bed, polite staff, good location. Great breakfast. I would have liked a fridge in the room to keep a soda cold. No big deal though.
Beds were comfortable..clean room..nice staff will definitely be back.. They posted rules about no kids under 5 in the hot tub..yet there were toddlers in diapers in the tub..should've had someone checking...dangerous
To much noise in the rooms from the streets, from the air machine.
Great price. Hot tub and pool anytime rocks for people with a different schedule. Clean and comfortable beds. I enjoyed the sticky notes posted around by the house lady's. Borrowed a wine opener with no rent cost. Screw little America for charging.. The ice machine was down on my floor. That was the only inconvenience. Not a horrible one
Fabulous staff. Great pool. Comfy beds and spotless room. By far the best complimentary breakfast i have ever had..
From the moment we arrived your staff were cheerful and helpful. The kids loved the pool open 24/7 and the breakfast. One of the kids said, "This is the first hotel breakfast I got full at". The room was comfortable and cool. All in all it was wonderful. Mahalo
24 HR pool and hot tub
This hotel was wonderful. It served a very good breakfast (free), the front desk staff was absolutely lovely at every interaction, it was very, very clean, and it even had recycling receptacles. The indoor pool is wonderful for the kids.
I liked the room I stayed in. It was a one bedroom suite. It had a little kitchen, dining area and living area. The closet was big. It felt like an apartment. It was well decorated. I loved that there were dishes and cooking utensils. Plus a dishwasher. Bathroom was a good size also. It would have been so much better if they'd had a indoor hot tub. I didn't get to swim in the pool because it was outdoors and it was closed. I didn't love having to pay $10 for parking every night also.
The breakfast was delicious, rooms were spacious and clean. We love the kitchenette and updated appliances. We stayed on a busy weekend but it was not too crowded or loud. Location was close to many things but not a great view. The breakfast was delicious but availability of food items varied, possibly due to a large group that was staying that weekend.
The hotel and its staff were very nice and welcoming, even accommodated a late checkout request, so I was pleased. I was surprised this location didn't have a shuttle to the airport and yet airline crews were staying there - maybe special arrangements are made for them. Other hotels in the area do offer shuttles.
The location of the hotel was outstanding. Literally across the street from the sports arena and just a block away from the Salt Palace convention center. In addition, the staff was always very attentive to whatever we needed and whatever questions we had. So while it was a business trip and I had zero say as to where we were staying, I was very impressed and would absolutely stay there again next time I'm in SLC. It was a new hotel (I think 5 weeks old) when we stayed so they were still working out the kinks. The room phone wouldn't work except for when on speaker phone, the thermostat unit wouldn't drop past 70 for the A/C setting and the position of the shower head to the shower door created inevitable run off onto the bathroom floor (nothing a towel couldn't soak up but, you know, still a curious choice). But those are very nit-picky things and will easily be overlooked the next time I'm in SLC because I will be staying there.
Nice property, clean and easy parking (which is free in the garagw). They serve free breakfast and dinner! But if you're Jewish, you can't eat the food, LOTS of pork products, very disappointing. Won't stay there again since that is a perk of Homewood Suites. They could at least do chicken since everyone eats that!
Friendly Staff, extensive breakfast with pancake baking machine, pool, close to railway and bus stations