Trevligt och välstädat rum. Sängarna för hårda.
Mycket nära till buss-stationen, bara över gatan. För oss som var i staden första gången och inte under badsäsong, var det perfekt. Personalen hade, precis som de flesta i Santander, problem med engelska.
A beautiful classical hotel in a wonderful location. The sea view rooms are highly recommended. Probable due to the hotels age the sound proofing between rooms could have been better.
Service! In this hotel they are very much aware of what hospitality really is and how you should pamper your guests. Breakfast is delicious, nearly a reason to select the hotel. Wonderfull location and very, very nice beds. Not applicable
Lovely setting and terrace area looking out to the sea. Breakfast was not included in the price.
staff very helpful
Fantastic hotel, one of the best I've stayed in, fabulous location
Location, view from the room, size and decor of the room.
The hotel is very well situated and is luxurious. We had a beautiful room with a spectacular view. The staff were very helpful and friendly. The pool and spar were really good but we consider it to be an expensive additional facility.
fantastic sea view location & food
It is a two star hotel.matress is 50 years old. tv the same.nothing works. water pressure unestable then you burn or freeze when other open a faucet. elevators unsuficient. dirty old rugs.restaurant poorest in whole spain. no way to roll your lugage at entrance and no staff when you arrive or depart. unconveniently located and no taxis out front. safe did not work and did not received kind of room I reserved. two bed room. Worst hotel I have ever been.dont know how come is at category small luxury hotel
very nice rooms. very quiet and charming. Staff were helpful and spoke good english
Very Clean and quiet
Location and quality
Excellently appointed hotel close to beach and casino. Very clean and comfortable despite being an older hotel. Secure parking under the hotel at a reasonable cost of 12 euros per day.
Location No smoking policy
Very comfortable, fantastic location close to Sardinero beaches and easy access to Santander city centre
Efficient, pleasant and convenient
How close it was to the water and to the Palace.
the food is really worthy(especially the toast)
the breakfast in the morning not many people spoke much english, and the restaurant was all in spanish, so could not order any food or drinks.
Rooms very clean and of good size Price of breakfast 32e for two persons !!
The overall atmosphere was very welcoming and relaxing
Ideal location with great view over Marina, staff very friendly.
Friendly, obliging staff. Spoke good English. Good location as in the middle between the shopping/commercial area one way and in the other, the beaches. Also well served by public transport - bus stops right outside hotel. Had nice room on top floor - room 901. Has balcony and nice views. Lovely, good size bathroom. Room a little small, beds a little bit too hard. Also room a bit cold.
Great position in the city and close to everything bars restaurant and a short walk to the beach It was a bit expensive for what you got
1. WIFI does NOT work. Missed deadlines! I was unable to do work because of wifi not working, missed important deadlines! 2. Every door slams so loud that sounds like bomb. 3. Smells cheap and kinda nasty. 4. Receptionists are incompetent and showed attitude instead of trying to resolve the problems related o WIFI. 5. The day I was leaving they proposed to change room. I thought it was clear expression of mocking and making fun of a customer. 5. In room 506, there is a light on the building outside near the window, which so strong that at night seems like you are the beach in front of the sun and the curtains do not help. I am not a light sleeper and I fall asleep easily, during this 4 day stay I could not sleep because of that and extremely loud door slamming. Overall experience was horrible. I flew across the globe from Los Angeles for work and due to mainly almost not working WIFI my trip was next to nothing. I feel I was robbed. This hotel does not deserve to be 4 star one.
Fantastic location overlooking the marina and walking distance to restaurants, bars and shops. We had booked 3 rooms and all of them overlooked the water. On arrival we sat outside and ordered a bottle of Rioja and paid the average rate, We expected to be charged more for a 4 star hotel with such a lovely view. Wished we could have stayed longer. We will be back.
Right on sea front very near old part of Santander easy to walk everywhere Air conditioning in room wasn't working which staff knew about but we were given another room with a sea view.
Excellent service and good location
The location of the Puertochico was excellent, lovely views over the bay and very close to the old City and restaurants etc. Very clean and efficient with very good Continental breakfast.
Loved the decor of the apartment and the location. Would like to have main condiments such as milk, tea, sugar etc. And also better range of shampoo, conditioner, and body wash. These are only tiny concerns.
the location was good, close to the beach the apartment was dark and dingy and smelt of damp and stale cigarette smoke
great facilities and friendly staff Nothing all good
excellent location opposite the beach and near the football stadium.staff very friendly and helpful. apartment was small
very spacious rooms, very central & near the beach
Pleasantly decorated, spacious, well equipped, close to beach, buses, restaurants, supermarket, park, festival centre. Lack of computer for guest use despite having wifi. We had to find an internet cafe.
The helpful personnel. They went out of their way to make us welcome and overcome our language difficulties and provided extra service with a smile. Everything was fine
they were big for a family of 4 no english channels on tv
Ideal position for those who want more freedom than a hotel brings. Comfortable and friendly staff, Bus stop outside and supermarkets within 100 yards. Wonderful beach even closer!
Bra med separat vardags- och sovrum. Det fanns allt som behövdes för en helgresa. Mycket bra att man kunde äta frukost i baren och inte var att äta dyrt i frukostmatsalen. Trevligt med välkomstdrink. Att duschhandtaget är fastmonterat i väggen. Inget bra för vare sig håret som blir blött och en ev make-up som blir förstörd när du inte kan använda duschen som du vill.
It was very convenient- I was waiting to meet with my husband who was travelling by Ferry. The room had a great view and was very large and comfortable. The eveing meal was excellent value. I do not really enjoy eating alone but the staff made me feel very comfortable The pillows on the bed! Re 2nd question below: I did not read any of the reviews so cannot comment
it was right in the city centre 2mins from all the shops would stay at this hotel again. fantastic hotel and location
layout and furnishings of room
The hotel was opposite the Brittany ferry terminal
Location and value for money
Close to the bay and shopping. No
Only stayed onwe night very good fo ferry vvv
close to shops and port
It was very relaxing the rain and wind
Location and that there is a cafe adjoining. But the Staff dont speak english. The restaurant only displays a spanish menu. The prices are very good if you understand the language. Also the trip from the airport cost 15 euros not as stated. Moor english tv channels. Only had Sky news
central location No view from window. Noisy coach parties awake all night
Nice Hotel Big rooms
the location my only comment is there is no car parking.
Excellent value for money. Very modern and clean. Nice to have some sky channels in English. Our room did not have much natural light, but artificial lighting was adequate.
great location and good price, nice bar (didn't try the restaurant but looked good)
A comfortable and well appointed hotel. Close to the ferry port. The staff were very friendly and helpful. No obvious deficiencies
The decor, bar and restaurant service and the general quality of the experience. There was nothing that I didn't like.
We stayed 3 nights here and found it to be a superb hotel well situated . right on a beautiful beach. Modern rooms which were very comfortable and clean. The staff were extremely friendly and helpful. Excellent breakfast, everything you could wish for. Restaurant facilities were good and value for money. An ideal base to see the area. Would stay here again and would thoroughly recommend it.
Having read all published comments about this hotel I can only wholeheartedly agree - excellent choice - all rooms had a seaview!
Lovely room with balcony (424) very pieceful had a wonderful weekend. Great Chinese down the road 1st right after roundabout (Not the Oriental that's crap) Expensive for food and especially fresh orange juice (£3+ a small glass). After all they grow like weeds in southern Spain!!!
The cleanliness of the room and the view - also the buffet breakfast
easy to find great and helpful staff lovely snacks and polite waiters no english tv stations and curtains didnt pull across no coffee making facillities in room
Warm and comfortable and with variety of eating options. Well placed for Santander and ferry terminal On leaving garage at top of slope my car exhaust hit the ground, so a problem with car which are low o to the ground
Convenience Poor breakfast
Friendly staff, no nonsense hotel Leak in bathroom ceiling staff not concerned.
The receptionist was very nice and helpful, recommending decent places to eat. The rooms are basic, but clean, water hot, I had a good nights sleep.
It's expensive during the semana santa, comparing with his location and the room condition. But there's good reception service and the location es ok.
The coffee with milk that was served at breakfast was very good. The cheese and ham served at breakfast was ok. The receptionist was sort of polite, but could not communicate in any other language but spanish.
We looked city.
its central location. its compactness. The size and furnishings of the room. Very outdated and basic.
The price Not that well situated, not very nice looking, wouldn´t really classify it as a 3 star
Hotel clean and tidy, Comfortable rooms, Spa very good Would have preferred a double bed rather than 2 twins pushed together. No restaurant in hotel or nearby, meant we had to drive into Santander. Not all the spa facilities were working correctly (curtain shower and scottish showers).
It was very helpful that the receptionists spoke good, fluent English. There was a nice view over the city. The car park entrance and the gravel part are quite dangerous for a motorcycle to enter and reach the tarmaced area. Any loose surface makes a motorcycle unstable.
Proximity to airport - less than 15 minutes in a taxi (cost less than 15 eur for two passengers and four bags). Extremely difficult to find as it was very poorly signposted. I hadn't printed out the directions from the website as I presumed that my sat nav (GPS) would bring me successfully to it (as it had it did to the 7 other hotels that I stayed in during my 2 wk stay in Spain). Due to the obscure location of the hotel, the sat nav did not bring me there & I spent an hour driving around trying to find it even though I had only been minutes drive from it originally. I had to call the hotel twice to get directions.There was no air-conditioning in the room so too hot at end of Aug & got bitten by mosquitos as left the window open to let in air during night. This hotel is actually just outside the city boundary & steps down to hotel are poorly lit
friendly helpful staff nice quiet area just a bit hard to find badly signed
There was a kitchen which could have been useful. The hotel is very close to the ferryport and it has an interesting view over the city. The room smelt a bit musty. I was rather disappointed with this hotel and I don't quite know why. I booked it quickly to facilitate our journey to GB from Santander and it was very close, but there was no air conditioning and it was a bit noisy. Also there was no evening restaurant-we were referred to a supermarket. I was also concerned about the lighting of the stairs. Several of the staircases were dark and as usual I wondered how easily you could get out in an emergency.
Friendly reception staff. Proximity to Santander - though directions on the website were misleading as access is much easier from the Santander city side. Only a few minutes' drive into the city centre. Parking available (often a problem with cheaper Santander hotels!) Excellent bathroom (very clean; good fittings; bath/shower and shower). We used this as a night halt before taking the ferry - useful because of its location outside the busy city centre. View - towards airport and mountains. Carpet in the room was not very clean.Spa pool tiny - the website photo could mislead slightly. No air-conditioning. Bar/cafeteria seemed little-used so not very welcoming.
Size of the room quite generous as is the bathroom. The distance stated on the website from hotel to city centre was misleading. The hotel is right on the outskirts on the edge of an industrial estate. There was nothing nearby not even a bar or a restaurant.
we enjoyed the tranquillity of the place
Very friendly staff - clean rooms. Rooms were quite noisy (between rooms) also Hotel is difficult to find.
Very good location, nice room (big bathroom and comfortable beds), not too expensive for a 4 stars hotel
The provision of secure car parking but the charge was rather high. I would expect a 4 star hotel to provide a full room service 24/7 when your dinner service is too late for many people.
The hotel was excellent value for money, and provided an ideal base for both a beach and city break in Santender. Noisy bedroom doors.
Easy booking in process, friendly staff, good food, clean and spacious room. Cannot say anything negative about the hotel.
The staff were first rate
pleasent view and well apointed rooms
Very good location and a very nice breakfast. The room was old and musty and the air conditioning made a rumble all night long. The front desk staff was dismissive and not very helpful.
It was OK, not much beyond that. Location was not very good, a bit far from the city center, however there was a bus near by. The room design and comfort was a bit dissapointing.
Enjoyable stay for 3 nights in a junior suite. Slightly dated room but very well maintained, espresso machine a real delight. Maid service was excellent. Front desk staff was friendly and helpful (thanks, Mar and Angela). Air conditioning quiet and efficient. Overall a 9+ in my book. Ate at the restaurant twice, food was good and the portion was generous. Having the TV on spoiled the otherwise pleasant atmosphere.
Large room, good bed, close to the beach. Poor breakfast.
location, staff spotless
En trevlig oas i stads vimmlet
Inte modert men fräscht, behagligt och avslappnande. Frukosten var mycket bättre än franska frukostar. Nej
God hjälpsamhet i receptionen, det känns mycket familjärt. Frukosten var lite sen och kanske normalt riklig.
Location for beaches. Breakfast served in dull basement area. Not all waiting staff were helpful like reception staff. Would not class this as a 4 star hotel.
Location, being close to ferry port at Santander for onward trip to Portsmouth. Views from hotel/room & proximity to town centre & located in an upmarket area. No tea/coffee making facilities in the room. However, we have found this seems to be standard practice in most of the Spanish hotels we have stayed in, why? Also car parking charge excessive, but underground garage is secure albeit when we stayed appeared hardly used.
The room was excellent with a nice view of the sea.
Nice, modern hotel. A little over-priced
Good facilities and helpful staff. Lacking in atmosphere.
friendly reception - position of hotel
Helpfulstaff excellent dinner Breakfast appeared not to be staff available to cope with the demand
Large comfy rooms with excellent staff bathrooms could do with a little update
Closeness to the beaches and parks Tea and coffee making facilities in each room would be a good idea, and information about local restaurants, swimming pools etc, useful.
The location The noise of the next door bathroom woke me up at 8 am The pictures of the rooms on the official website are not relate in some cases (like mine) with the real rooms. Really careful with this.
Reception always handed your room key to you as you entered the building without one having to ask for it.
The appartment style Breakfast service
The hotel was the only one with a room suitable for a family of 4 so we did not really select it. Having said that, the hotel was very comfortable and the room(s) large with everything that we needed. It even had a little kitchen area. I don't go on holiday to cook, but we were able to make tea and breakfast. The hotel is in an excellent location really close to the fabulous Sardinero beach and local restaurants and shops. Taxi's to the town centre were really reasonably priced.
good location nice apartment, helpful staff up quite a steep hill
Room/apartment very spacious and clean, nice to have balcony checkout time 12pm - good for later flight, staff very helpful. balcony furniture - perhaps there is in high season?
Good value, large room with lounge area, staff were very helpful good location. No negative comment
Very spacious for reasonable price. The balcony with lateral sea view. 2 minutes from the sea and the nice and quiet area The isolation was poor, we could hear everything what went on next door and below us (we stayed at the 5th floor, so nobody above us).
Apartment Hotel - ideal location for the beautiful beaches of Santander
spacious rooms for the price..2 min walk to the beach and casino... friendly staff who spoke english
Right across from beach; city center a 5min, 5 Euro ride.