Plus: Price was good. Location was good. Excellent staff. Fresh breakfast items. Nice coffee area. Great hotel and will definetly stay there again.
Minus: Just a noisy neighbor on the second night.
Plus: The room was very clean and the staff was extremely friendly
Plus: great breakfast and the sauna was wonderful.
Plus: Excellent breakfast buffet.
Minus: Employees were not customer oriented.
Plus: Very clean and the staff was very nice and helpful.
Plus: The cleanliness and location
Minus: It was good just wish there was a hot tub
Plus: Very clean, very nice staff, great breakfast included.
Minus: Everything was great
Plus: Good breakfast eggs sausage fruit oranges apples bananas
Minus: The spa was a jacuzzi bath tub for one person
Plus: It had an indoor pool with locker rooms and it was easy to find.
Minus: The carpets in the common areas were very dirty. I'm not sure that our room's carpet was much better. The carpet in our room felt damp. There was also an odd odor in the room, also perhaps from too much humidity.
Plus: Friendliness of staff. Excellent breakfast. Convenient location
Plus: The hotel is always clean and comfortable, the staff is helpful and courteous. We have stayed here 3 times total and it is the same every time. We will stay here again
Plus: Friendly staff and the pool was open around the clock.
Minus: We could hear other guests coming and going during the night while we were trying to sleep.
Plus: It was beautiful. Very well landscaped. Not your typical motel.
Plus: Staff was friendly, and nicely decorated.
Minus: Room smelled very musty when we arrived. Would have asked for another but there wasn't any here or anywhere else. Opening windows or the air conditioner didn't help. Bed was very hard and ...
Plus: We went away early, and the bed ,shower and washroom where excellent. The whole property and buildings in and out very well maintained.
Minus: The noise of the aircondioner
Plus: Rooms so comfortable, cozy and most of all welcoming. Loved the outdoor garden: fountain, roses and other flowers, lawn, gazebo w comfortable lawn chairs.
Plus: The attention to homey detail in the room. Pretty classy for a motor inn. I could live there!!! Loved it.
Plus: The room was nice and spacious. Bed was very comfortable. Towels were amazing. Staff upon check in was extremely friendly. I would definitely stay here again. I liked everything about this hotel.
Minus: I honestly have to say there isn't anything I didn't like about this hotel.
Plus: Very clean and kept
Minus: Air condition was not adequate, toilet we way to close to the wall
Plus: It was very charming!I would go back here again!
Minus: No breakfast but it didn't ruin the charm of this place.
Plus: Loved the convenient access to shopping and restaurants. Beds were clean and comfy, breakfast was a nice touch. The staff was spot on and helpful at all times.
Minus: They were out of shampoo, not a major issue, but an inconvenience. Lights from the parking lot were a bit bright.
Plus: the hotel and room was nice and clean. Comfy bed and pillows. It was a nice place to stay at.
Plus: We had a good sleep and good breakfast. Pool was good too.
Minus: I cannot think of any.
Plus: The entire staff was friendly, the hotel was clean, breakfast was good and the recent renovation was spot on. This is a great location for exploring the eastern Upper Peninsula.
Minus: Our toilet ran constantly.
Plus: Loved the pool, hot tub and sauna room. Rooms were clean and updated.
Minus: Not enough help during breakfast time, at times most of food needed refilled.
Plus: It's close to everything. It's super clean and brand new. Room was excellent. Beds are big and tall, linens spotless. A.C. worked great and the room has excellent lighting. Staff is very ...
Minus: The coffee maker is in the bathroom (ew). But does anyone use the coffee maker anyway? We could hear the room next to us baby crying and parents talking to her--kinda thin walls. (Just ask for a room...
Minus: Hated the light from the pool shining through the drawn curtains at 1am. Hated the light shining from underneath the door in the hallway. Only ONE elevator in entire building.
Plus: Nice clean comfortable room. The staff was especially personable and friendly. I really enjoyed the pool and jacuzzi. It was a great price for a great experience. It was a real convenient spot ...
Minus: There wasn't much of a view
Plus: Clean room
Minus: Asked for blankets for a pull out, and they didn't have any extra blankets.
Plus: Amazing experience.
Minus: Maybe more warm breakfast choice.. Like scrambled eggs. More fresh fruit
Plus: Staff, beds, lots of towels
Minus: Hot tub needs to be hotter
Plus: newer clean facility. Beds and pillows comfortable. Breakfast excellent, great variety.
Minus: narrow hallways, had a second floor room, seemed like a maize to get to the elevators and to your room
Plus: It was very well kept and the staff went out of there way to accommodate our stay! We enjoyed it very much!
Plus: Room was recently remodeled so that was nice.
Minus: No refrigerator or microwave so had to bring in coolers. The bed could have had a couple more pillows. The hot tub was out of order but didn' know until we checked in. Breakfast buffet was not the...
Plus: Night front desk person very helpful
Minus: First room to small and very filthy
Plus: The staff was great- very friendly!
Minus: The pool was gross- very salty. The rooms were also smaller than expected. And why would I have to make sure there is a fridge and microwave in my room before booking? These items should be in every...
Plus: Fridge provided! Decent restaurant next door 'Studebakers' - really good chicken marsala made with Bourbon Homey atmosphere - friendly clientele and staff
Minus: Hot tub wasn't working - down for repairs No fan in bathroom in the room - steamy mirror - no tissues Re: comfort - Not enough pillows plus too small - mattress very firm Small breakfast room ...
Plus: OVERALL;VERY PLEASED.
Minus: THE STAFF,THE DECOR IN THE ROOM,LOCATION.
Plus: Very clean
Plus: Get more Variety!!!
Minus: More tables / room in dining room!!! We had to wait to eat !! :(
Plus: I was very unhappy with the stay was not worth the money, will never stay there again
Plus: I like that there was a room available at last minute reservations during Memorial day weekend. Staff was very nice and room was clean. No loud noises. I will come back and recommend.
Minus: We had a large trailer towing our motorcycles. There was not a really good spot to park them without being on the grass. Other than that, it was perfect.
Plus: Comfy bed!
Minus: Old urine dried at bottom of toilet near the back. Towels were very scratchy. Lots of people sitting around in the lobby blocking the entry.
Plus: clean, good staff, no bed bugs that I was aware of.
Minus: Wasn't aware of extra $12 trible tax on the room cost.
Plus: The convience of being able to walk indoors to everything. I enjoyed the gambling.
Minus: The deli didn't reopen till 11 am. Not sound proof walls.
Plus: Rooms were nice
Minus: Wish there was a non smoking casino area, my clothes all smelled of smoke
Plus: room was dated old stuff bed lumpy, old.
Minus: for 200.00 small tv not many channels. no refridge or micowave. A/C smelled moldie.
Plus: comfy beds, clean, valet shuttle
Minus: Outside room smelled like smoke, even in the restaurant
Plus: Wonderful room. The front desk staff was nice. The building was attractive. The pool was perfect.
Minus: The buffet. Come on, man. Really? There was maybe two meats and five veggies. For what we paid, there should have been a lot more.
Minus: everything. it's not family friendly, smelled of cigarette smoke. and NO ONE on staff knew how to make a cosmopolitian? Restaurant/room service closed at 8:30.
Minus: Although we had a smoke-free room, I woke with a headache and nauseated from the smell of smoke. You can smell it everywhere and eating at the restaurant with the smoke smell was nauseating.
Plus: Great place to stopover on way to a fishing trip
Minus: More reasonable price for a bottle of water.
Plus: The staff was friendly, knowledgeable, and helpful.
Minus: Facility appeared rather"tired".
Plus: Close to where I conducted business. All amenities on site, gambling if you choose. Deli on site. Soft comfortable beds and pillows. Rooms were clean, facility was clean. Casinos were clean. Great ...
Minus: The parking lot of the property to the hotel is a long walk, shortest distance to front desk is back parking lot and then you have to walk over a bridge and enter the side doors. The food is not worth...
Plus: We had the pool to ourself and the hotel was off to the side from the casino. Made it nice that we didn't have to hear that all night long.
Plus: It was easy to find. The girl on the phone was helpful with directions.
Minus: We were given fist floor room. Next to the syairwell with the head of the beds next to it. Of course people were going up and down all night to smoke outside of the door. The little dog down the hall barked for at least 2 hours while his people were gone.
Plus: The hotel was updated and remodeled and check in was fast
Plus: Good location. Clean.
Minus: The bed a lil too hard
Plus: Very accommodating when we needed more light in the room.
Minus: Too small for a kingsize bed. No room for a chair to sit on. It was all bed and dresser.
Plus: Most staff was friendly.
Minus: The bed and chair in room where woren out and not very comfortable
Plus: The location was good to what we wanted to do. The room was very clean and the staff was very friendly and helpful!
Minus: Nope not that I can think of.
Plus: Not a lot. The beds were comfortable.
Minus: Found a dirty,dusty toddler sock. Room felt more like a kennel with no carpet on the floor. Breakfast was mediocre at best.
Plus: The cost was the lowest around the area.
Minus: We were in a handicap room and could not change, even though there was other rooms. The room had no table or chairs. We had to sit on the bed. Plus our room was noisy and could here people talking in lobby and the room next to us.
Minus: I paid for a King size bed and got a room with one Queen size bed. Front desk said they would put in a roll away but after waiting 2 and a half hours the front desk said they had no roll away. Tried to contact the manager but got no response or call back.
Plus: Price - didn't need anything fancy. just a convenient place to stay for the night.
Minus: Noisy. Wood floors which help with the cleanliness, but noise level was really high.
Plus: Very clean sheets good breakfast and staff were accommodating.
Minus: Paper thin ceiling. Heard upstairs noise. Late night people above us. Hard to sleep.
Plus: The breakfast was ok.
Minus: The beds were super hard. I will not stay again for this reason.
Minus: Tried to order room service but they couldn't do it cause only one waiter was working. When they offered it. Also the employees would smoke right outside the pool window which then the smoke would...
Plus: Location was very good
Minus: Breakfast options
Minus: They need to hire a maintenance person The building is slowly falling apart and the same things are wrong year after year
Plus: The location of the hotel was close to everything. We were able to get some discounts to some of the excursions we had planned. The staff was friendly and tried to help out whenever possible.
Minus: Prior to staying at this Ramada Inn location, we knew that they required a pre-payment for our upcoming stay. However, we were charged two more additional times that what we were supposed to be ...
Plus: The food in the restaurant was VERY good . It was really close to the locks park.
Minus: Only that the pillows were not soft and hurt my neck
Minus: The hotel was nearly empty yet we received a room overlooking the roof with three noisy fans. Our room was only cleaned once in a five-day stay. All facilities were severely understaffed. Wish we'...
Plus: You are opening yourself to a lawsuit if you do not install non-slip pads in the bathtub and someone falls. We had spots in the carpet. In our room. Your maids should carry spot cleaners when ...
Minus: The room ac and heat were vert good.
Plus: I like being by the locks and seeing the freighters from our room.
Minus: Room vents were filthy. Window did not have screen. Spiders around window frame. Dirty stairwells.
Plus: Locksview restaurant down the street was clean and the staff was super. Good food, good price.
Minus: Restaurant closed for season
Minus: Hotel was false advertised. Restaurant is seasonal so it was closed and pool was under renovations. Heating and cooling system didn't work. I moved hotels. I was very disappointed and so was my 11 ur d daughter.
Plus: Not much
Minus: Hot tub was broke. Light didn't work in room
Plus: Adam was awesome, I had made a mistake and booked for the wrong day, but he was still able to accommodate us.
Plus: Front desk staff were very helpful & friendly. Place was very comfortable. Frig/Microwave & WIFI were all useful! Thanks.
Minus: ... about the facilities: dryers both weren't working.... but folks were very helpful in arranging for clothes to get dried!Place was going through reconstruction while I was there; every effort ...
Plus: There was enough room for all of us to stay. we are a family of 7.
Minus: Options for breakfast we're pretty low and it was pretty packed. It made it hard to get around.
Plus: The guy that checked us in was so nice and entertaining! He even did magic tricks for the kids! He couldn't have been nicer! We were also pleasantly surprised that then pool was open till midnight...
Minus: Would have liked the all white bedding that the newer upscale hotels are doing these days.
Plus: It was close to my desired location.
Minus: Just gross overall
Minus: The pool and hot tub were filthy. The rest of the site was a mess. The breakfast wasn't etible.
Plus: The font desk person that night found a suitable room for us
Minus: The room they first put us in was to small and it was extremely filthy but the front desk person working that night was very nice
Plus: It was real nice
Plus: The playground
Minus: The frozen self heat breakfast with only 2 microwaves
Plus: Staff was very friendly and helpful...even among the remodeling process.
Minus: The breakfast wasn't the best but not the worst. There's a restaurant across the parking lot that starts breakfast at 7am
Minus: The pool was not working. Kids were disappointed. We were told it would be ready at night, but it wasn't. The hotel is under construction so it will probably be good when the renovation is ...
Plus: Very convenient to shopping and restaurants as well as the expressway
Minus: In need of updates.
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