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De flesta i personalen var otroligt trevliga, som de allra flesta är i Kambodja och service och bemötande speciellt vid in-checkningen var fantastiskt! Flera saker gjorde att vi inte kommer återvända till Borei Angkor och det är främst maten, samt servicen i restaurangen. Att beställa en dryck med is visade sig vara helt omöjligt (jag försökte tre gånger under en dag) eftersom personalen svarade att "den här är tillräckligt kall". Dessutom var maten inte alls bra och definitivt inte prisvärd. En av oss fick till och med magsjuka, efter den enda dagen på hela resan som vi intog dagens alla målider på hotellet.
The manager, smiley and always ready to organise things according to our requests no
A restful setting and the owner was personable and every need we had was provided for!
The staff were super friendly and they made the experience very enjoyable. The gardens and pool were lovely - you really felt secluded. I would definitely recommend getting a massage - they were excellent and great value. Easy to walk into town. Make sure you remember where the hotel is as it can be hard to find - we got very lost coming back from town in a tuk tuk!
Spa-like rooms are light-filled and stylishly designed. Lovely pool. The staff was incredibly helpful booking transportation to and from the airport, finding dining options, or arranging a tour of the temples. You definitely feel well looked-after while a guest here. Location was a short, easy walk from the night market, pub street, and some terrific restaurants. Superior dining options will be found around town, but the breakfasts and lunch we had at the hotel were adequate, and the juice and cocktails from the bar were refreshingly on-point. No complaints.
Really love the garden, the decor is also very nice and totally set the difference from the boring modern luxurious chain hotel rooms. Only complaint if I must have some: the lobby area (for the wifi. averagely each guest would spend one descent half hour there per day) is totally a mosquito feeding ground!
Pretty good location, good price Bathroom smelled like mildew, killed a couple spiders in the room. They list a free airport transfer, but never responded to email requests to schedule, and apparently it's only FROM the airport, not back TO the airport. No way in hell is this a 4 star.