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De flesta i personalen var otroligt trevliga, som de allra flesta är i Kambodja och service och bemötande speciellt vid in-checkningen var fantastiskt! Flera saker gjorde att vi inte kommer återvända till Borei Angkor och det är främst maten, samt servicen i restaurangen. Att beställa en dryck med is visade sig vara helt omöjligt (jag försökte tre gånger under en dag) eftersom personalen svarade att "den här är tillräckligt kall". Dessutom var maten inte alls bra och definitivt inte prisvärd. En av oss fick till och med magsjuka, efter den enda dagen på hela resan som vi intog dagens alla målider på hotellet.
The staff were super friendly and they made the experience very enjoyable. The gardens and pool were lovely - you really felt secluded. I would definitely recommend getting a massage - they were excellent and great value. Easy to walk into town. Make sure you remember where the hotel is as it can be hard to find - we got very lost coming back from town in a tuk tuk!
The manager, smiley and always ready to organise things according to our requests no
A restful setting and the owner was personable and every need we had was provided for!
Spa-like rooms are light-filled and stylishly designed. Lovely pool. The staff was incredibly helpful booking transportation to and from the airport, finding dining options, or arranging a tour of the temples. You definitely feel well looked-after while a guest here. Location was a short, easy walk from the night market, pub street, and some terrific restaurants. Superior dining options will be found around town, but the breakfasts and lunch we had at the hotel were adequate, and the juice and cocktails from the bar were refreshingly on-point. No complaints.
Really love the garden, the decor is also very nice and totally set the difference from the boring modern luxurious chain hotel rooms. Only complaint if I must have some: the lobby area (for the wifi. averagely each guest would spend one descent half hour there per day) is totally a mosquito feeding ground!
Pretty good location, good price Bathroom smelled like mildew, killed a couple spiders in the room. They list a free airport transfer, but never responded to email requests to schedule, and apparently it's only FROM the airport, not back TO the airport. No way in hell is this a 4 star.
Well located, beautiful spacious room (convenient enough for long term stay)
I was upgraded to the courtyard room due to minor door faulty. Staff very efficient and room was neat and clean. Location near to the town and walking distance. To have a do not disturb sign at the door so staff would not simply come in when guests are sleeping
best location, perfect atmosphere to freshen up after long and hot temple tour, unique design and structure of the room, nice and well prepared food, cozy and private sea-water pool, kind and hepful staff etc etc i am so going back next time and would recommend this hotel 110% to anyone visiting siem reap, and o my gosh do not skip the spa/massage they recommend!! and of course, the best general manager who was there for all the help and support we needed for my parents-in-law, cannot thank enough.
Fantastic accommodation in a very central location that was only a few minutes walk to the markets and pub street. We stayed in a two bedroom apartment that was perfect for a group of friends travelling together. The staff were very friendly and nothing was too much trouble for them. In addition to breakfast, we ate in the restaurant several times and it was the best food by far that we ate in Cambodia. The two pools are both amazing. I would highly recommend staying here. We loved the whole experience.