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location is great. Nice pool Did not have the beds turned down

The pool was absolutely amazing. The room was beautiful and very large as well. The hotel was quiet and peaceful and the staff were always so helpful and available when you needed them. The perfect place to stay to relax and have some peace and quiet!

The facilities, the great rooms, the super bed, the pool, the breakfast and the attitude of the staff at reception. The noise of repair work around the pool started early morning and did not stop until nightfall. The roommaids need to get more training, ie; cleaning the room better, not leaving anything behind and understanding that TWO persons in a room need TWO shower caps. We had to ask for a second one several times. Also, the command of English of their staff is below international standards. Generally their prices for food and beverages are outrageously high. Better to eat downtown at Pub Street.

Staff and service - warm, friendly, and consistent, guests were treated as royalty. Facilities - elegant, beautiful, and wonderfully maintained. Value - more expensive than out on the street, but worth every penny extra because of the atmosphere in the hotel Atmosphere - beyond words. Felt like a luxury hotel everywhere we went. There is really nothing we didn't like about this hotel. Only thing that could be improved is the cooling in the gym, it did get very hot when exercising with intensity.

atmosphere, nature, design, cusion pool in SPA was under reconstruction, they are repairing the hotel

We loved everything about this hotel. One thing to know-- although you should check first, but for us, we had, included in our price paid, a tuk-tuk driver devoted only to us, from 10 am to 10 pm. You could have him take you anywhere in the area! We'd already booked a guide for 3 days, for $$, independently, so we didn't 'use' our tuktuk driver for those 3 days... but did at night on those days-- & then every day thereafter. This is an amazing amenity, available since Navutu is a ways out of town