Skön atmosfär, bra personal, centralt läge, ett riktigt trevligt hotell Att dom inte hade eget kök
Jättefint, smakfullt och tjusigt renoverat till mycket modernt. Personal mycket trevlig och serviceinrikrad. Toppläge.
Therre too short a time to appreciate
Quiet room, very helpful staff, excellent breakfast
Great location on river & friendly helpful staff bathtub/shower challenging for older person
Central location, aspect overlooking river, staff responsive when asked. safety a concern, eg no safety features to bath - no hand rail or anti slip mat/surface, poor corridor/stair lighting and access to breakfast room. Difficult for guests with less mobility. Communication to guests could be more proactive - one has to find out, rather than have services offered.
Marie was fantastic in answering all my questions. The hotel is very charmous Car parking - I have been in hotel were the hotel has an agreement with the car parking so the final charge is less
The location was great with rooms overlooking the garonne and just above a great brasserie. not really
Clean, comfortable rooms, very helpful staff. Great location and was quiet even though on a main street. Had the best meal of our trip in their restaurant.
We liked the atmosphere produced by the welcome of the staff, the decoration, the location (so close to the centre of the city), the view and the simple comfort of the room itself The bistro opposite is frequented by the young generation, who are not prone to going to bed early and on hot night with windows open they tend to keep one awake until closing time at 0200 hrs. Parking is naturally at a premium and a bit of a walk away.
When my husband was ill the receptionist was extremely helpful, contacting a doctor etc and allowing us to stay in our room late on the day we were leaving. The hotel is difficult to get to because of the narrow streets and one-way system in Toulouse.
It was warm, cosy and charming, I`ll definitely be back!
The hotel was very comfortable and stylish.
Great location close to airport and autoroute. Free parking and lots of parking space. Restaurant open late in evening. Free wifi and computer terminals for e-mail. Very helpful staff: we left some documents in our room which were immediately sent to us after we called the hotel. heating not on because it was still september (even though it was cold)
everything was good! none.
Room was spacious and well decorated. Good facilities. The location can be a real disaster when you do not have your own wheels. Especially around holidays when public transport is minimized. Hotel is located in a shabby neighbourhood (near freeway). Airport shuttle bus did not run.
Quality of the breakfast was not so good. Hot drink orders should be taken at table.
Friendly staff and very good service
Room was extremely comfortable and very good value for money; toiletries provided were aromatherapy and particularly high quality and pleasant to use. Reception staff were very friendly and efficient
The room was very comfortable and quiet. The hotel checked us in and out quickly. Good room service. We arrived to find that parts of the hotel was being renovated. The carparking looked alittle untidy. There were very few if any people at the hotel. The restuarant was closed due to renovations and the pooll out of usage. We felt like we were the only people in this hotel which felt very strange- hence no atmosphere. The pictures of the hotel was very glamorous compared to the actual accomodation. However the friendly staff made the experience better. Also I'm sure we didn't have the opportunity to see the hotel at its best.
Nice and clean. although far from the city center, it is close to the bus station and it was very comfortable to arrive to the cilty center by bus. The location is too far from the city center. The hotel staff doesn't speak english (beside the staff in reception).
The resurant was very good, The hotel seemed to be undergoing some renervatioin. The room cleanliness was not so good on the second time we stayed.
The rooms were excellent and spacious You advertise an airport shuttle which is the reason we chose the hotel. However, you refused to collect us from the hotel..DO Not advertise a service that you do not provide.
Lyhört, för varmt på rummet, kunde vara lite frächare, några i receptionen kunde vara lite bättre på engelska.
bra läge nära tågstationen,mysigt rum,trevlig personal
Läget perfekt, gångavstånd från flygbussen och gångavstånd till city. Receptionen fungerade utmärkt med god service. Fräscht rum och toalett. De missade att fylla på handdukar och toalettpapper, vi var tvugna att be om det - men detta har vi redan tagit upp i formulär som vi lämnat på hotellet.
Comfort of the room, air conditioning, late check-out.
Central location More pricey that other hotels of similar quality in the same area.
Convenient location No cot was provided despite it being requested at booking. Sheets were not changed daily. Staff were not particularly welcoming. More suited to buisness travellers than families.
The staff were very helpful and friendly No
there was a piano in the lobby.
Excellent location, functional and spacious rooms. Hotel is also suitable for business travellers. Parking garage in the basement.
Perfect location + great combination of price and quality. Very comfortable room with nice view.Good brekfast.
Location was very good, very central for bars, restaurants and shopping. The hotel bar closed very early so after dinner it was not possible to have a night cap!
I found the staff very helpful when wanting to cancel the booking after one very uncomfortable and expensive night. The synthetic / nylon sheets made the bed extreemly hot. we asked for and were given an extra room, no mention of price was given, but it was cheaper & better quality to stay four nights elsewhere. I would not stay again or recomend it to anyone
The decor and presentation of the hotel is very pleasant, and the staff very friendly Our room wasn't ready on arrival, we said we'd come back in a few hours to give them some time to sort it out, when we got back late in the afternoon and they gave us the key - they hadn't touched it. Towels all over the bathroom floor, beds un-made, rubbish over the floor etc. An oversite, but a pretty poor first impression to give your customers in what was otherwise a very pleasant hotel...
Superb hotel! Very friendly en helpful personel. Delicious breakfast, luxery room, clean and spacious. Free wifi. We were satisfied about everything, but nevertheless I think that it would be an asset for the hotel if there were a sauna and/or swimming pool.
The room was recently renovated - very comfortable and surprisingly spacious Renovations are continuing until later in 2009. Noisy during the day so don;t think you can nap in the afternoon
quiet, peaceful design, very efficient staff
This is a very unique, clean and sylish hotel we would not hesitate to use again The food was good but not exceptional
Location in easy walking distance to the city center. Comfortable rooms. Very expensive and forced valet parking (17 Euro/day). Free wifi is of poor quality and cuts out often. The room rate is only good value if you pay a discounted price. The breakfast is priced at 22 Euro / pp. The rooms at the street-side are noisy. The insulation is mediocre (poor window frame fittings) and you will hear traffic noise all night long. The front desk is aware but warns that rooms on the backside of the hotel are also noisy due to garbage trucks coming through in the early morning.
Modern style Room had been used by a smoker previously and smelled.
everything is good
Quality of the service and smiles of the staff
Friendly and helpul staff Well appointed and decorated rooms
Free Wifi, clean rooms, good breakfast. Small rooms and bit too expensive in my view.
The reception staff very knowledgeable and helpful I thought the full breakfast selection was limited
Breakfast must be included in the price, 12 euro extra for breakfast is too much
Reception staff were very good Restaurant staff friendly and helpful good location Quiet and relaxing housekeeping - our shower gelwas not repelenished and would have expected this at a hotel in ths price range. We were upgraded to a suit (thank you) - there were plates and mugs left unwashed
The staff were incredibly helpful. The room was clean and pleasant. Free WiFi was wonderful I would prefer breakfast to be included (or, at the minimum, less costly).
It was nicely clean and comfortable. The breakfast was too expensive. 16 Euros is a lot for a small meal.
good location, excellent staff
The electric cattle in the room with tea bags. Size of wc is very small and location in the bathroom is also very bad (very difficult to sit). It is very uncomfortable.
The grandeur of the hotel reception area
Excellent location, very clean room and bathroom (and reasonably spacious). Very friendly staff, especially the evening guy who provided very good suggestions for authentic Toulouse restaurants for dinner.
The fact that I could smoke in the room
clean/roomy and comfortable. great central location
Excellent location if you want to visit the principal atractions Difficult to reach by car as it is situated exactly in the city center. Expensive parking price
comfortable well equiped accomadation and pleasant helpful staff loud street noise - window insulation needs upgrading
Clean and tidy, efficient staff. As a member of the Priority Club Rewards, I did not receive any confirmation from staff that points would be automatically credited to me, and I am still unaware as to whether this is the case.
Great location, in the heart of Toulouse No safelock in the room, although it was mentioned in the service description. View on Place du Capitol only available for Suites, all normal rooms have unpleasant view on very narrow side streets.
Welcoming reception staff. rOOM was very well appointed and bed comfortable Drinks were very expensive and noisy rugby supporters were at the hotel at the same time as us!
Nothing, awful hotel Staying this hotel is really a nightmare. The worst hotel in the world I have ever stayed. Completely overpriced. You may easily have to pay the double amount worth the value. Not clean, not conmfortable room, in front of the hotel is garbage mountain. No air-con working properly, poor breakfast, and particulary arrogant and lie-telling staff.
The most central location in Toulouse
The quality of food in the restaurant was excellent as was the level of service in the restaurant. Bar service.Bar counter was deserted most of the time and one had to go to reception to request service.The price of drinks was very expensive.Breakfast was not included and was expensive
Pleasant enough room staff friendly close to airport very long wait for meal on Sat evening food came before the bread and the wine came after the meal most customers were experiencing the same problem that evening Also not enough towels for showering only 2 provided no english language tv
nothing special nothing special
Did not use any of the fsacilities so cannot comment. OK for an overnight stay There was some noise from overflying aircraft
The hotel was in a convient possition to the air port. It was ideal to wind down with the pool and childrens play area prior to our flight home
food was really good
Quality of food, free airport shuttle, facilities were modern and up to date.
nice design and comfortable rooms. we had a very nice say in Toulouse.
Good Room, Facilities and location. Good restaurant and pool. No
Accessible from the airport, free parking, free wifi
Everything, but the meals price. The meals price.
The restaurant was very good. The staff were excellent and spoke very good English. Offered us directions and a map for our onward journey Public areas of the hotel were in much better "repair" than the rooms and corridors. Everything was clean - but "well worn" - could do with an upgrade on bed linen, carpets etc
Very good customer service and the Hotel is just a short walk to the city centre. The pool was a bonus and well utilised.
good location value for money no
The staff were friendly, polite & helpful. This makes a great difference. Although the food was good, the menue was disapointing. In particular, (in Toulouse) I would have liked to have seen regional dishes offered.
The staff very friendly and helpful, the pool and about 20 min walk to Capital square
Nice comfortable room, nearby secure parking, friendly staff.
The staff were very helpful and friendly. Location of the hotel and parking facilities are excellent; especially close to the conference center. Rooms not only have a bath, but a dedicated shower too which is great when you are a shower person. Minor nag: rooms did not have much cupboard space for clothing.
Location, Hotel general facilities Room was very industrial,minimum and cheap equipment
Stayed in an executive room (which had a balcony and luxury coffee maker). Very quiet and comfortable. Not really in the centre of Toulouse. We walked out quite a way in the evening and didn't get near to it. If you stay there for a couple of days I expect you wouldn't mind the walk but for an evening just too far.
Restaurant is OK and personell was serviceminded The personell at reception was extremely ignorant on local services and restaurants and car renting possibilities
I liked to be near by Airbus by taxi and also from the Carrefour shopping mall. The carpet room was not clean at all.
Position to airport and service.
The hotel room has a coffee maker, good bath room, comfortable beds. The internet access is ok. Nothing really.
The breakfast served in the hotel was of excellent quality and great value I found the bed harder than I am used to
No bar and not near any other bars
Overnight there was a continuous noise from inside the hotel like rushing water-climatisation or heating? Definitely not the room air conditioning
Shops available around the hotel. The GPS coordinates are wrong. The internet Wifi did not work in the room. The room was faced to the highway and the noise was constant during all night.
The courtesy of the staff even at a very late hour of arrival.
Hotel rooms were clean and the bed was comfortable. Internet access was also a plus, even though the band width was a bit limited.
Very comfortable beds , Good food , Friendly staff Not well signposted when trying to find in heavy traffic !
the bathroom is old, should be reniewed
Nothing Scruffy. Grounds dirty. Aircon did not work. Depressing low grade hotel. Never again relying on your description.
Compared to the Campanile hotel in Chartres the accommodation at Toulouse was very poor and not very clean but more expensive.
our room was quiet and clean, the hotel staff were friendly and helpful and the location was good for access to the airport and reasonably close to the railway station.
The location and staff is great. Nothing to dislike..(for the price)
Excellent location and very helpful staff
Central location Shower , water from shower gets to the floor every time you shower
The hotel is in a busy area of restaurants with lots of people about but the rooms were double glazed so you couldn,t here the noise. There should be Tea / Coffee available in the rooms. Not having to go to reception to get a drink
If you have something to do in Cité de l'Espace, great location. You need car to visit downtown.
Location - distance to work meeting
Reception staff very friendly and helpful. Excellent location for visiting the city with good access from major routes and secure parking. Breakfast expensive - 8 euros was to much to pay for a limited buffet
The hotel was opposite a sex club in a red light district and the noise during the night continued to approx. 3.00 am, and the air conditioner was faulty so we could not use it to block out the noise - I had asked for a quiet room. The area did not feel particularly safe so would definitely not recommend it for solo female travellers.