Skön atmosfär, bra personal, centralt läge, ett riktigt trevligt hotell Att dom inte hade eget kök
Jättefint, smakfullt och tjusigt renoverat till mycket modernt. Personal mycket trevlig och serviceinrikrad. Toppläge.
We liked the atmosphere produced by the welcome of the staff, the decoration, the location (so close to the centre of the city), the view and the simple comfort of the room itself The bistro opposite is frequented by the young generation, who are not prone to going to bed early and on hot night with windows open they tend to keep one awake until closing time at 0200 hrs. Parking is naturally at a premium and a bit of a walk away.
Central location, aspect overlooking river, staff responsive when asked. safety a concern, eg no safety features to bath - no hand rail or anti slip mat/surface, poor corridor/stair lighting and access to breakfast room. Difficult for guests with less mobility. Communication to guests could be more proactive - one has to find out, rather than have services offered.
Great location on river & friendly helpful staff bathtub/shower challenging for older person
The hotel was very comfortable and stylish.
When my husband was ill the receptionist was extremely helpful, contacting a doctor etc and allowing us to stay in our room late on the day we were leaving. The hotel is difficult to get to because of the narrow streets and one-way system in Toulouse.
Therre too short a time to appreciate
Clean, comfortable rooms, very helpful staff. Great location and was quiet even though on a main street. Had the best meal of our trip in their restaurant.
The location was great with rooms overlooking the garonne and just above a great brasserie. not really
Marie was fantastic in answering all my questions. The hotel is very charmous Car parking - I have been in hotel were the hotel has an agreement with the car parking so the final charge is less
Quiet room, very helpful staff, excellent breakfast
It was warm, cosy and charming, I`ll definitely be back!
Lyhört, för varmt på rummet, kunde vara lite frächare, några i receptionen kunde vara lite bättre på engelska.
bra läge nära tågstationen,mysigt rum,trevlig personal
Läget perfekt, gångavstånd från flygbussen och gångavstånd till city. Receptionen fungerade utmärkt med god service. Fräscht rum och toalett. De missade att fylla på handdukar och toalettpapper, vi var tvugna att be om det - men detta har vi redan tagit upp i formulär som vi lämnat på hotellet.
Friendly and helpul staff Well appointed and decorated rooms
This is a very unique, clean and sylish hotel we would not hesitate to use again The food was good but not exceptional
quiet, peaceful design, very efficient staff
Modern style Room had been used by a smoker previously and smelled.
everything is good
Quality of the service and smiles of the staff
Superb hotel! Very friendly en helpful personel. Delicious breakfast, luxery room, clean and spacious. Free wifi. We were satisfied about everything, but nevertheless I think that it would be an asset for the hotel if there were a sauna and/or swimming pool.
Location in easy walking distance to the city center. Comfortable rooms. Very expensive and forced valet parking (17 Euro/day). Free wifi is of poor quality and cuts out often. The room rate is only good value if you pay a discounted price. The breakfast is priced at 22 Euro / pp. The rooms at the street-side are noisy. The insulation is mediocre (poor window frame fittings) and you will hear traffic noise all night long. The front desk is aware but warns that rooms on the backside of the hotel are also noisy due to garbage trucks coming through in the early morning.
The room was recently renovated - very comfortable and surprisingly spacious Renovations are continuing until later in 2009. Noisy during the day so don;t think you can nap in the afternoon
The decor and presentation of the hotel is very pleasant, and the staff very friendly Our room wasn't ready on arrival, we said we'd come back in a few hours to give them some time to sort it out, when we got back late in the afternoon and they gave us the key - they hadn't touched it. Towels all over the bathroom floor, beds un-made, rubbish over the floor etc. An oversite, but a pretty poor first impression to give your customers in what was otherwise a very pleasant hotel...
Excellent location, functional and spacious rooms. Hotel is also suitable for business travellers. Parking garage in the basement.
Convenient location No cot was provided despite it being requested at booking. Sheets were not changed daily. Staff were not particularly welcoming. More suited to buisness travellers than families.
Perfect location + great combination of price and quality. Very comfortable room with nice view.Good brekfast.
Central location More pricey that other hotels of similar quality in the same area.
Location was very good, very central for bars, restaurants and shopping. The hotel bar closed very early so after dinner it was not possible to have a night cap!
The staff were very helpful and friendly No
there was a piano in the lobby.
Comfort of the room, air conditioning, late check-out.
I found the staff very helpful when wanting to cancel the booking after one very uncomfortable and expensive night. The synthetic / nylon sheets made the bed extreemly hot. we asked for and were given an extra room, no mention of price was given, but it was cheaper & better quality to stay four nights elsewhere. I would not stay again or recomend it to anyone
The grandeur of the hotel reception area
Excellent location, very clean room and bathroom (and reasonably spacious). Very friendly staff, especially the evening guy who provided very good suggestions for authentic Toulouse restaurants for dinner.
Reception staff were very good Restaurant staff friendly and helpful good location Quiet and relaxing housekeeping - our shower gelwas not repelenished and would have expected this at a hotel in ths price range. We were upgraded to a suit (thank you) - there were plates and mugs left unwashed
Free Wifi, clean rooms, good breakfast. Small rooms and bit too expensive in my view.
The electric cattle in the room with tea bags. Size of wc is very small and location in the bathroom is also very bad (very difficult to sit). It is very uncomfortable.
The staff were incredibly helpful. The room was clean and pleasant. Free WiFi was wonderful I would prefer breakfast to be included (or, at the minimum, less costly).
The reception staff very knowledgeable and helpful I thought the full breakfast selection was limited
Breakfast must be included in the price, 12 euro extra for breakfast is too much
It was nicely clean and comfortable. The breakfast was too expensive. 16 Euros is a lot for a small meal.
good location, excellent staff
The most central location in Toulouse
The fact that I could smoke in the room
The quality of food in the restaurant was excellent as was the level of service in the restaurant. Bar service.Bar counter was deserted most of the time and one had to go to reception to request service.The price of drinks was very expensive.Breakfast was not included and was expensive
Nothing, awful hotel Staying this hotel is really a nightmare. The worst hotel in the world I have ever stayed. Completely overpriced. You may easily have to pay the double amount worth the value. Not clean, not conmfortable room, in front of the hotel is garbage mountain. No air-con working properly, poor breakfast, and particulary arrogant and lie-telling staff.
comfortable well equiped accomadation and pleasant helpful staff loud street noise - window insulation needs upgrading
Great location, in the heart of Toulouse No safelock in the room, although it was mentioned in the service description. View on Place du Capitol only available for Suites, all normal rooms have unpleasant view on very narrow side streets.
Clean and tidy, efficient staff. As a member of the Priority Club Rewards, I did not receive any confirmation from staff that points would be automatically credited to me, and I am still unaware as to whether this is the case.
clean/roomy and comfortable. great central location
Excellent location if you want to visit the principal atractions Difficult to reach by car as it is situated exactly in the city center. Expensive parking price
Welcoming reception staff. rOOM was very well appointed and bed comfortable Drinks were very expensive and noisy rugby supporters were at the hotel at the same time as us!
Nice comfortable room, nearby secure parking, friendly staff.
Very good customer service and the Hotel is just a short walk to the city centre. The pool was a bonus and well utilised.
good location value for money no
Location, Hotel general facilities Room was very industrial,minimum and cheap equipment
The staff were friendly, polite & helpful. This makes a great difference. Although the food was good, the menue was disapointing. In particular, (in Toulouse) I would have liked to have seen regional dishes offered.
The staff very friendly and helpful, the pool and about 20 min walk to Capital square
The staff were very helpful and friendly. Location of the hotel and parking facilities are excellent; especially close to the conference center. Rooms not only have a bath, but a dedicated shower too which is great when you are a shower person. Minor nag: rooms did not have much cupboard space for clothing.
Restaurant is OK and personell was serviceminded The personell at reception was extremely ignorant on local services and restaurants and car renting possibilities
Stayed in an executive room (which had a balcony and luxury coffee maker). Very quiet and comfortable. Not really in the centre of Toulouse. We walked out quite a way in the evening and didn't get near to it. If you stay there for a couple of days I expect you wouldn't mind the walk but for an evening just too far.
The restaurant was very good. The staff were excellent and spoke very good English. Offered us directions and a map for our onward journey Public areas of the hotel were in much better "repair" than the rooms and corridors. Everything was clean - but "well worn" - could do with an upgrade on bed linen, carpets etc
The hotel is in a busy area of restaurants with lots of people about but the rooms were double glazed so you couldn,t here the noise. There should be Tea / Coffee available in the rooms. Not having to go to reception to get a drink
Excellent location and very helpful staff
Central location Shower , water from shower gets to the floor every time you shower
The location and staff is great. Nothing to dislike..(for the price)
our room was quiet and clean, the hotel staff were friendly and helpful and the location was good for access to the airport and reasonably close to the railway station.
I always choose this hotel when I am on bussiness trip in cnes. It is near airport transport, near metro station and near bycycle rental. The single room I booked for the last time was very small, I would prefer a litle bit larger one.
Clean, modern room Very hot in room - air conditioner only gave out slightly cool air
Nice breakfast, updated room, staff friendly. Unsafe intimidating people on surrounding blocks. Directly across street a private club specializing in lap dancing with unsavory people walking day or night. Difficult to feel comfortable walking to train station.
The hotel was opposite a sex club in a red light district and the noise during the night continued to approx. 3.00 am, and the air conditioner was faulty so we could not use it to block out the noise - I had asked for a quiet room. The area did not feel particularly safe so would definitely not recommend it for solo female travellers.
Proximity to city centre No air-conditioning, noise from the street, thin walls, surrounding area scruffy and not very nice.
comfortable & close to all of town neighbourhood a bit seedy in day time
Hotel Boreal is really near the center of Toulouse and proposes great value for the price.
The friendly, welcoming service. The breakfast was an additional fee each morning.
The manager and staff were so helpful; he went out of his way to offer advice, spoke excellent English. Two prices for breakfast - full buffet or continental, continental was great value. Good cheap eating places close by. Very short walk to the centre and lots of interesting places, shops, tourist office, train station, metro etc. Ask hotel staff for details about parking your car in the underground car park, you will get a good discount by getting your ticket stamped by the hotel. Room cleaners very nice and friendly too. Beds were very comfortable. Parking is a real issue very narrow street with little parking around. Ask management for details of the underground car park where they get a discount for clients. The Hotel is situated in a seedy area, we had no problems, but ended up for the first night leaving our car in another road and we were worried about it being safe. It is the Red light district, and a few itinerants around with their dogs.
Hotel was basic and satisfied our needs. Bed linen, rooms and hotel in general immaculately clean and tidy.
The staff at St Claire could not have been more obliging. The room was spotless and it was perfect for our need, which was a quick, functional trip to Toulouse.
The friendliness of the staff, The location in central Toulouse.
staff were very helpful, room was well appointed & clean. good, quiet location. bath/shower could use a screen or curtain
Very comfortable bed Very small hotel, unpractical shower, old - used towels
Very good;excellent welcome. A pity the stain on the carpet hadn't been dealt with.
Very good staff, excelent location.. We liked everything.
I liked the kindness of people working there. bHotel is not a luxury one but is cosy and clean. No.
Very centrally located, in an unassuming building that seems to have been entirely renovated inside. I went for the larger size room and found it spacious and well-appointed, with free wi-fi and air conditioning (if needed) while still clocking in at under 100 euros. The wi-fi performed superbly and the staff was warm and helpful. I did not spring for the 9 euro breakfast, but ate at a cafe on the boulevard around the corner. That said, the plaza (Place Nicholas Bachelier) immediately below is charming and boasts a number of very good restaurants. I particularly recommend "La Préférence." No. Well yes: the flimsy plastic cups in the bathroom, but they seem to be omni-present these days, in Europe and America.
The room was very clean There was a extremely strong scent throughout the hotel which gave me a headache & nausea (possibly used to mask an odor???)
Good value for money, staff very friendly, everything very clean. The location is a little unfortunate near a strip club and sex shop but if one is not squeamish about such things then so what. I would certainly stay there again.
- the location near the trains station...not a very clean area.
The location, the room overall. Nothing.
Near to the station Noisy road outside
Very convenient both for station and close to centre of the town. The male receptionist was extremely helpful, giving us a town plan and circling the areas best for dining out plus telling us the nicer shopping areas and squares for having a drink. Weather in early November was still nice enough to sit outside. All good :)
nice and freindly staff. very close to the center (10 min. walk). not a nice neighbourhood at night. room very small.
Excellent and convenient location. Good rate. The corridor was pretty dark.
Very convenient spot, private parking; extremely helpful staff, walking distance to the centre of the city, very good price
close to trainstation really didn't like the bed we slept in - the matrass was totally warn out and it was so hot - no aircon.
Very pleasant staff, large room, bathroom much roomier and nicer than the norm. quiet and restful. close to the train station so a plus if that's the mode of travel, and not too far of a walk to city's attractions
Hotel Phoenicia was very clean and good hotel.
The staff were very helpful. The hotel borders the red light district, and subsequently attracts colourful people. I would not walk there at night.
Rooms were very clean, laminate flooring, free wifi, great location if you are arriving by train, directly across from the train station. Very basic services (no restaurant, bar, etc.) Shower is not intended for people over 6 ft tall, water went over the shower enclosure and got the bathroom pretty wet.
The staff was so helpful with assisting us in making arrangements for concerts, recommendations for dining out and even providing space and dishes for an impromptu wine and cheese party. Breakfast was a little pricey and not a great value for the money.
Good location, 100 m from train station, not so far from metro station. Easy to reach an airport by bus (last stop for airport bus is near by train station). Clean room. Friendly personnel.
The location of the hotel was excellent, close to the metro and airport bus stop and only 15 minutes walk from the main shopping/restaurant areas. Hairdryer was broken.
Welcoming staff. Comfortable beds. Good shower. Close to railway station and easy to walk to town centre. 24 hour reception. Room 201 was cold.
The people who worked there were excellent, spoke good English, helpful. On site breakfast was nice.
Excellent value, great if you need to be close to the train. Clean and efficient. Friendly staff.
decent hotel with friendly hotel staff and nice location
nothing no atmosphere, too far out of city centre, expensive for what it was , we live in france so know the prices of comparable hotels, luckily we speak french as staff did not
Close to Toulouse center the indoor parking, too small
Spacious quiet room. Comfortable bed. Air conditioning. Location a little bit out of old city but only 10 minutes walk. Dated and a bit shabby. Some broken items in the room and bathroom. Needs a makeover. Internet in rooms is wired. Useless if you travel with an iphone and an ipad.
first trip to toulouse and the hotel was within walking distance of all we wanted to visit. Added bonus was the free parking .
The staff were friendly and helpful. The rooms were clean. Covered parking was free as well as use of internet.
This was a pleasant hotel in a good area. It was nice and quiet and we were well looked after with an ample breakfast each morning.
it was a quiet place. the quality of personal staff, very small and ugly room. I change my room with a suite.
The hotel was very well situated to take the bus to the airport.
Breakfast was good. The bed was not the best (big dip in the middle) so we had to change the covers around and sleep across its width.
Free parking which is easily accessible, quiet location which is walking distance from the city centre. The hotel itself has not a lot to offer besides good parking and a good location. The terrace looked worn down and there are some peculiar smells in parts of the hotel.
All the Services / facilities exeleant I did like evrey thing but the breakfast they need to add more selction to it
Very good central location within a walk of all sites, shops & restaurants yet quiet rooms. Good modern design and decor. Very helpful front desk staff. Hotel only open 3 days so small problems like no international adaptors and nowhere to hang wet towels in bathroom.
The rooms are clean and nicely furnished. By french standards they are somewhat large also. The front desk were also very helpful and welcoming. The shower did spray onto the bathroom floor a little, but it wasn't really a problem.
Upgraded to best room with balcony overlooking the Basilica St Sernin square and thoroughly enjoyed the location, close to center of Toulouse yet on a quiet residential/commercial area. Entrance is a little intimidating as a modest side street walk up to second floor reception - two star but with charm and service. Good value.
Excellent breakfast and location,very helpful staff Unattractive reception area and dinggy hallways
Renovated with a style
The location: in the centre of town with all shops, restaurants etc at walking distance.The staff has a personal approach.
Great locaiton, reasonably priced, trendy decor, great breakfast room, balcony a bonus, markets right outside the door on Sundays. Although Wifi was free, we could not connect on our notebook & staff couldn't solve the issue. No elevator to the first level (reception) entailed taking luggage up steep stairs.
Location, quietness. No lift from ground floor.
the decor was charming and the view from our room (of St Sernin) could not be bettered the cramped parking and narrow entrance stairs - altho we coped with both and neither would put us off booking again