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Welcoming reception staff. rOOM was very well appointed and bed comfortable Drinks were very expensive and noisy rugby supporters were at the hotel at the same time as us!
clean/roomy and comfortable. great central location
Great location, in the heart of Toulouse No safelock in the room, although it was mentioned in the service description. View on Place du Capitol only available for Suites, all normal rooms have unpleasant view on very narrow side streets.
The quality of food in the restaurant was excellent as was the level of service in the restaurant. Bar service.Bar counter was deserted most of the time and one had to go to reception to request service.The price of drinks was very expensive.Breakfast was not included and was expensive
Excellent location if you want to visit the principal atractions Difficult to reach by car as it is situated exactly in the city center. Expensive parking price
comfortable well equiped accomadation and pleasant helpful staff loud street noise - window insulation needs upgrading
Nothing, awful hotel Staying this hotel is really a nightmare. The worst hotel in the world I have ever stayed. Completely overpriced. You may easily have to pay the double amount worth the value. Not clean, not conmfortable room, in front of the hotel is garbage mountain. No air-con working properly, poor breakfast, and particulary arrogant and lie-telling staff.
The fact that I could smoke in the room
The most central location in Toulouse
Clean and tidy, efficient staff. As a member of the Priority Club Rewards, I did not receive any confirmation from staff that points would be automatically credited to me, and I am still unaware as to whether this is the case.
The hotel is in a busy area of restaurants with lots of people about but the rooms were double glazed so you couldn,t here the noise. There should be Tea / Coffee available in the rooms. Not having to go to reception to get a drink
Excellent location and very helpful staff
our room was quiet and clean, the hotel staff were friendly and helpful and the location was good for access to the airport and reasonably close to the railway station.
Central location Shower , water from shower gets to the floor every time you shower
The location and staff is great. Nothing to dislike..(for the price)
Excellent location, functional and spacious rooms. Hotel is also suitable for business travellers. Parking garage in the basement.
Central location More pricey that other hotels of similar quality in the same area.
The staff were very helpful and friendly No
Perfect location + great combination of price and quality. Very comfortable room with nice view.Good brekfast.
I found the staff very helpful when wanting to cancel the booking after one very uncomfortable and expensive night. The synthetic / nylon sheets made the bed extreemly hot. we asked for and were given an extra room, no mention of price was given, but it was cheaper & better quality to stay four nights elsewhere. I would not stay again or recomend it to anyone
there was a piano in the lobby.
Comfort of the room, air conditioning, late check-out.
Location was very good, very central for bars, restaurants and shopping. The hotel bar closed very early so after dinner it was not possible to have a night cap!
Convenient location No cot was provided despite it being requested at booking. Sheets were not changed daily. Staff were not particularly welcoming. More suited to buisness travellers than families.
Skön atmosfär, bra personal, centralt läge, ett riktigt trevligt hotell Att dom inte hade eget kök
Jättefint, smakfullt och tjusigt renoverat till mycket modernt. Personal mycket trevlig och serviceinrikrad. Toppläge.
The grandeur of the hotel reception area
Free Wifi, clean rooms, good breakfast. Small rooms and bit too expensive in my view.
The electric cattle in the room with tea bags. Size of wc is very small and location in the bathroom is also very bad (very difficult to sit). It is very uncomfortable.
The reception staff very knowledgeable and helpful I thought the full breakfast selection was limited
good location, excellent staff
It was nicely clean and comfortable. The breakfast was too expensive. 16 Euros is a lot for a small meal.
The staff were incredibly helpful. The room was clean and pleasant. Free WiFi was wonderful I would prefer breakfast to be included (or, at the minimum, less costly).
Reception staff were very good Restaurant staff friendly and helpful good location Quiet and relaxing housekeeping - our shower gelwas not repelenished and would have expected this at a hotel in ths price range. We were upgraded to a suit (thank you) - there were plates and mugs left unwashed
Excellent location, very clean room and bathroom (and reasonably spacious). Very friendly staff, especially the evening guy who provided very good suggestions for authentic Toulouse restaurants for dinner.
Breakfast must be included in the price, 12 euro extra for breakfast is too much
All the Services / facilities exeleant I did like evrey thing but the breakfast they need to add more selction to it
Very good central location within a walk of all sites, shops & restaurants yet quiet rooms. Good modern design and decor. Very helpful front desk staff. Hotel only open 3 days so small problems like no international adaptors and nowhere to hang wet towels in bathroom.
Trevligt, personligt, perfekt läge, familjärt.
Hotellet ligger i centrala Toulouse med en mängd bra restauranger runt omkring. Trevlig personal som anstränger sig att tala engelska var en mycket positiv överraskning. Rena rum och bra standard för ett fransk tvåstjärnigt hotell! Valuta för pengarna.
Rent och snyggt. Bra och trevlig personal. Väldigt bra läge.
Mycket rent och snyggt. En svensktalande tjej i receptionen. Utmärkt läge. Fri internet i lobby.
Hotel is right in the centre of the city. The room was comfortable and the the breakfast area was very bright and fresh. Nothing
Nice location very close to city centre and with a big, easy to find carpark rigth across the street. Very small elevator, breakfast not worth it.
The hotel is very well situated, right next to Capitol. I had a great room (standard room) considering the budget I allocated, but it was pure hazard as the friends I have travelled with received really small rooms (not to mention their bathrooms). The hotel has just on the entrance a 20 steps stair and no lift. When I arrived, a very nice lady – a client (!) helped me out, but did not have the same luck when I left. The hotel staff was rather polite, but not excessively.
best hotel to explore Touluse expensive brekfest
Best location,nice old downtown french building.Nice people Nice building but old.VERY Bad&annoying smell coming out of the bathroom every night we came back from our day tour --I suppose it was something due to old facilities-plumbing,certainly not dirt or something like that.Prefer a room with a window in the bathroom maybe will be better
The location is excellent, just off Capitole place, surrounded by good restaurants and easy walking distance to the main sights. Staff were friendly, my room adequate size with a balcony overlooking a quet courtyard. No hairdryer in room... but once I mentioned this at reception, they sorted the problem and gave me one for the duration of my stay. Shower was a little cramped as well.
Lovely hotel with excellent staff who were very helpful and informative - thanks again for the advice! It is at an excellent location and good value for money. The bathroom was nice and spacious, but it would have been nice to have a shower curtain.