Hotell i Verona nära Arche scaligere

Really unusual location right in the heart of Verona with the entrance in the corner of the courtyard of the Casa di Giulietta (Juliet's house). If you arrive in the daytime, you will need to fight through the crowd taking pictures of the famous balcony. Once inside, it is a haven of peace and calm. Beautifully appointed and with a wonderfully attentive staff. It's expensive but a great treat in the very heart of Verona.

Courtesy of staff, nice room, great location Lack of any common facilities (understandable given size of hotel)

The friendliness of the staff. No iron, no bottle of wine, flowers etc on arrival as stated in the literature. Air con did not work very well. The fact that Booking.com had not informed the hotel operator of our arrival.

This hotel was all we hoped for - luxurious, in a perfect location, with attentive and helpful staff. The breakfast in the room was excellent. We would love to stay again.

The staff went out of their way to help me with every demand or question I had

I really liked the hotel and will be going back there again. Very nice room/suite in probably the best location in Verona. Very helpful staff who were there when you needed them without being unduly solicitous. Room maintained to a very high standard. Good breakfasts. Couldn't tell from the info in the room or on the phone itself how to get room service but still managed to get early morning tea thanks to the really helpful staff.

The location was absolutely perfect! Right in the center of the old town, with shops, restaurants and night life right outside the door. The staff was very friendly and eager to help out. Great stay - will defintely try to book again. Reaching downtown via car is a little tricky because of all the one way streets and pedestrian routes but worth it once you arrive at the destination.

The location is excellent and the decor and facilities are extremely tasteful. The rooms have originality and character. The shower was difficult to use without having water all over the floor. The bed-side reading lights were unsatisfactory.

Great boutique hotel in city center of Verona. Service and staff very helpful and always have a big smile. Rooms are quiet, clean, and nicely furnished

The attention to detail at the hotel, in the training of the staff, in the desing of the cooman areas and sleeping rooms, and in the elegant breakfast are first rate. The front desk sent us to a highly over-done and over-priced restaurant, representing it as "simple, but good." In 20+ trips to Italy, this was probably the least simple restaurant I have been in, and it was horribly over-priced.