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The friendliness of the staff. No iron, no bottle of wine, flowers etc on arrival as stated in the literature. Air con did not work very well. The fact that Booking.com had not informed the hotel operator of our arrival.
Lovely rooms, excellent beds and bed linens perfect in town location, fantastic helpful staff. in room breakfast was a treat - they garaged our car in a close by secure garage . we very much enjoyed our stay. my kind of hotel. The zero cancellation refund policy is too restrictive and frankly unrealistic.
very good location if you wish to explore the city by foot, spaciouse and comfortable rooms and ofcourse, the main reason, the unique and atractive location within the Romeo and Juliet court yard with all the visitors as the constant background for the price, a little upgrade to the amenities would be welcomed: an English channel on TV, upgrade to the breakfast, etc.
This hotel was all we hoped for - luxurious, in a perfect location, with attentive and helpful staff. The breakfast in the room was excellent. We would love to stay again.
Really unusual location right in the heart of Verona with the entrance in the corner of the courtyard of the Casa di Giulietta (Juliet's house). If you arrive in the daytime, you will need to fight through the crowd taking pictures of the famous balcony. Once inside, it is a haven of peace and calm. Beautifully appointed and with a wonderfully attentive staff. It's expensive but a great treat in the very heart of Verona.
The helpful receptionist. Excellent central position with lively street view. Attractive furnishings and comfortable room. over complicated touch pad lighting system and room safe locking system.
The staff was very kind and the locations is very central.
Staff was wonderful room perfect location unbeatable. We loved our stay.
The staff went out of their way to help me with every demand or question I had
Courtesy of staff, nice room, great location Lack of any common facilities (understandable given size of hotel)
Excellent location, genuine and historical venue, great people, good quality-price relation If window opened at night it can be noisy
very nice and wonderful hotel
The location is excellent and the decor and facilities are extremely tasteful. The rooms have originality and character. The shower was difficult to use without having water all over the floor. The bed-side reading lights were unsatisfactory.
This is a beautiful hotel. It is in the best location in Verona. The service was impeccable and the staff was superb.
The location was absolutely perfect! Right in the center of the old town, with shops, restaurants and night life right outside the door. The staff was very friendly and eager to help out. Great stay - will defintely try to book again. Reaching downtown via car is a little tricky because of all the one way streets and pedestrian routes but worth it once you arrive at the destination.
I really liked the hotel and will be going back there again. Very nice room/suite in probably the best location in Verona. Very helpful staff who were there when you needed them without being unduly solicitous. Room maintained to a very high standard. Good breakfasts. Couldn't tell from the info in the room or on the phone itself how to get room service but still managed to get early morning tea thanks to the really helpful staff.
The hotel was really very charming and very comfortable. A little of the street noise from the location but well worth it to be in the heart of the city. The staff was very friendly and helpful, especially thee waiters in the morning serving breakfast! We hope to be back to Hotel Gabbia D'Oro and will be recommending it to our friends. Can't think of anything we didn't like, wish we could have been there longer!
Great boutique hotel in city center of Verona. Service and staff very helpful and always have a big smile. Rooms are quiet, clean, and nicely furnished
I like the style of that hotel .It is an old charming hotel with stylish saloons and elegant rooms no
The attention to detail at the hotel, in the training of the staff, in the desing of the cooman areas and sleeping rooms, and in the elegant breakfast are first rate. The front desk sent us to a highly over-done and over-priced restaurant, representing it as "simple, but good." In 20+ trips to Italy, this was probably the least simple restaurant I have been in, and it was horribly over-priced.
suverän lokalisering för den som skall gå på opera på Arena de Verona Priset kan endast motiveras med ovannämnda lokalisering och att operasäsongen pågick. Bortser man från dessa faktorer brukar vi bo på hotell av denna klass för i snitt halva priset (ca 1000 SEK istället för 2200 SEK)
mycket hjälpsam personal hårda kuddar
läget mitt i gamla stan.mycket bra personal ganska spartansk frukost
I made a reservation for the wrong room and the owner went out of his way to provide an extra bed to ensure the comfort of my husband and me. The location is in a fantastic location very close to all of the city's sights. The breakfast was pleasant as well. The house was small so it was very easy to hear the other guests. The bathroom is shared with other guests as well. Small price to pay for the low cost and superb location!