the building and silance, sauna
Charming half-timbered old building that has been nicely renovated. Very clean. Friendly staff. Breakfast was not included with the room.
The staff and the rooms where exellent
Clean, comfortable and well-kept. Looks like this hotel has been refurbished quite recently.
Friendly atmosphere from a very happy and attentive staff.
The staff were very professional/very courteous/very friendly/breakfast service was excellent.the staff were a credit to their profession.
Staff were very helpful. Room was nice size, quiet and clean. Main issue with the hotel is the room price and the fact that the hotel does not meet normal four star standards. For example for our three night stay the bar and restaurant were not open and it was a long walk in heavy snow to the town centre. An additional 10 euros for breakfast is too much when paying such a high room price. There are far better value (comfort and price) hotels in Wernigerode.
The staff were very helpful There was no terrace or garden in which to sit and relax
Friendly staff, gorgeous room and bathroom, delicious breakfast buffet. Good location - only 5-10 mins walk to the Old Town. It was a shame that it did not have a restaurant, as it is always nice to have the option of eating at your own hotel. There are loads of good restaurants in walking distance though and the reception provided us with a map of the town so we could find our way around.
Perfekt läge, centralt med vacker omgivning. En icke fungerande aircondition, mer än 25 gr i rummet ! Påpekades 2 ggr.
GULDKORN, skulle bara övernatta men önskade att vistelsen skulle vara en vecka, underbart hotel, riktigt bra frukost, mysig stad väl värd ett besök.......
Allt var bra, en riktig pärla i denna charmiga stad
Perfekt läge vid torget. Fantastiskt hus och mycket trevligt. Inget
Very enjoyable stay at the hotel. It's only 5 mins walk from the centre. Some rooms have balconies with a great view of the castle. The staff were most pleasant. Breakfast was excellent with a large variety. The pool is a real added bonus. Highly recommended.
Wow, that pool and the heated seats were great! The walking trail outside was nice and the hotel is much prettier in person than online. No English but who cares! They were very accomodating.
rode the railway none
Booked room with balcony, none available. Wireless internet indicated as available in rooms - does not reach rooms on 2nd and 3rd floors.
Nice castle view from twin room; good breakfast, nice spa
The peace and quiet in a good location with a splendid view of the castle. No
The rooms are well appointed and the hotel is in a nice location. The breakfast buffet is also very good.
good view through the window, nice sauna and swimming pool nobody spoke english
We were made to feel very welcome and it was very relaxing. The pool area is very calming and tranquil but we were there at a quiet time and had it to ourselves! Would definately go back.
Convenience,cleanliness,excellent breakfast and attentive but not overbearing staff.
Room excellent Shower rather cramped
Friendly unique hotel, family run, away from the main town. 19 mins walk up a small hill. Food excellent value. Message good. Limited number of staff needed to do most jobs. A little more expensive than others in the Harz Mts but still good value and a unique, historial place.
Scenery inside and outside, peacefulness, atmosphere, closeness to nature and town at the same time
Lovely atmosphere - very clean and an excellent Breakfast ! No Mini-Bar
Nice view of the castle from the top rooms. Good, firm bed. Decent restaurant with helpful staff. No internet in the room! Also full a few minor inconveniences such as a light switch for the bathroom outside the room and behind the door. Furniture was quite ugly, but comfortable. You need a car to access this hotel, which would be the only major drawback vs a hotel in the middle of town.
The hotel staff were extremely helpful and friendly, and offered excellent service. It was extremely valuable for the money we paid (64 EUR for a double room). The minibar was free (!), the parking was free and breakfast was included in the room price. The kitchen offered great local specialities which I appreciate very much. When checking in we received a map of the city of Wernigerode, lots of discount coupons to use in restaurant and stores, as well as a free rides on not only all public transports within the city of wernigerode but also for buses to other areas in the harz mountains. You can easily walk to town from the hotel, but we took the car, since parking in town was easily and didn't cost anything after 6 in the evenin The beds were a little hard but thet is a matter of personal taste of course.
Outstanding location just near the "Skisprungschanzen" of Wernigerode. We had a very nice and spaceous apartment with balcony and perfect view on mountain, Schanzen and all other nature. The price we paid for this experience is unbeatable. 10 to 15 minute walk to outstanding downtown Wernigerode, were parking is not easy to find. nothing at all.
Excellent facilities. Helpful staff. Free pass for local transport. Good restaurant. A bit of a hike from town centre. Last bus at about 6.30.
The staff were exceptionally helpful, staying late when we got lost and arrived after reception was officially closed. They even sent someone to help us find our way to the hotel after we arrived in the town. This was just one example of the excellent service provided by the very friendly staff. All of their help was greatly appreciated.
Cheerful friendly and attentive staff. Good food both at breakfast and in the evening. Room was clean and spacious but some might consider it a little basic. Bathroom facilities excellent. Good firm beds.
Great location at edge of Altstad and across road from Hartzer Tourist Railway. Accommodation very comfortable. Restuarant excellent. Staff spoke English and were all extremely friendy and helpful. Parking onsite. Great experience.
Breakfast buffet was very good Difficult to find
Friendly staff at reception. Good breakfast buffet included in price. Excellent view of Schloss Wernigerode. Requires aircons in room, terribly hot in summer.
Excellent location in the older part of town. Friendly staff. Atmosphere and ambience of the place.
Very friendly staff- we recieved a warm reception and were made to feel very welcome. The staff went out of their way to ensure our stay was comfortable.
clean comfortable rooms the strong smell of cigarettes in entrance hall
Very central, good breakfast selection. When we arrived, we were given a free upgrade at no extra cost, which was a very pleasant surprise and the suite was excellent. For some reason, the hotel bar/cafe was not open in the evening, however, there were numerous alternatives within a couple of minutes walk.
The staff at the hotel were very helpful in there advice as to where to go and the best days on which to go.
Ett utmärkt trerstjärnigt hotell: rent, tyst, stora rum, centralt läge,bra service och god frukostbuffe. Ingenting utom möjligtvis att sänglamporna i vårt rum inte kunde tändas och släckas var för sig.
Väl tilltagna rum med blommor som gjorde ett trevligt intryck. Välkomnande gratis fruktkorg. Bra service utan att vara påtröngande.Fläkt på rumemt, bra i värmen. Den fria Wi-Fi fungerade endast i receptionen.
service, frukost, bemötande av ett mycket trevligt personal, läget mitt i stan men utan störande ljud.
Läge nära centrum,parkering.
Bra med gästparkering utanför hotellet Saknar luftkonitionering.
polite staff good breakfast
Situation was good. To get there was little difficult for the rtaffic reorganisation caused by road maintanense. Parking plase was quite limited. We managed to get it from neibouring restaurant. W-Lan communication to internet was our hope. There was no.
the breakfast was very good the position of the holel it was surrounded by 3 roads and 2 cornersThe parking very small
They will not accept VISA-Cards - Only Cash - and only on the excakt amount !!!
Wonderful staff/owners made this a very enjoyable visit.Lovely food both for breakfast and dinner in the restaurant.Rooms very clean and comfortable.Great location for everything in Wernigerode.
Great location, old town market square just round the corner. Very friendly staff, quiet location, free parking. Small bathroom but great shower. Secure building. Good breakfast selection. Restaurant and bar downstairs.
The hotel was full of character, centrally located and the staff were friendly (despite a few language difficulties due to our poor German). The restaurant was good. Breakfast at 8.00 am was a bit too late for us. The stairs were very steep and narrow.
The staff were all very friendly and very helpful , the room was good and clean,and the food was good too, The hotel was very central so what more could you want. The town one way system made access very difficult for motorists, even the locals differed in their instruction how to get there, but the end justified the effort
Central location within the twon of Wernigerode. Creaky floors - but is called the "rustica" hotel so what do you expect!
Location, right in the heart of old town. Warning rooms are above a pizza pasta joint with bar. loud music until midnight when I stayed there on a Friday night. Additionally the walls are paper thin so you can hear everything next door to you, that is when not drowned out by the piano player below in the bar who only knows 6 songs. Give it a miss.
location made to feel very welcome breakfasts nothing
Location in the centre of the old city Our room was very small. The bathroom was extremely small and because of it is not comfortable. The shower was faulty.
pleasant, relaxing and exactly as expected from reviews.
Right in the center of the old town, but a block removed so it was quiet Yes, was staffed at reception when I arrived
quiet friendly hotel in lovely setting close to the Harz railway good brekfast & bbq nothing
the whole experience at this hotel was absolutely wonderful. The staff were very friendly,nothing was to much trouble. The hotel being on the edge of the forest was probably the in the most woderfull setting i have ever stayed at. I would personally reccomend this hotel to anybody
Nice location, next to a forrest among trees. If you like walking it is just 1.3 km to the citycenter.
The location is idyllic; very quiet, surrounded by forest and sheep. Lovely patio area, overlooking hills and trees. Good food. Initially, the staff were not very friendly. We had booked two single rooms but they tried to put us into one double. After this was sorted out to our satisfaction, everything was fine.
Breakfast included, location on edge of forest the bed and sheet, too short for tall men, I am 206cm
The hotel is situated in a quiet location. Staff very helpful, good breakfasts and evening meals. Bedroom plain but large and comfortable.
quiet hotel on edge of forest a lot of nice walks staff helpful & friendly good buffet breakfast & dinner in restaurant very reasonably priced
perfect for dividing your time between the tiergarten and the altstadt. very friendly staff.
Very quiet setting in woodland - peaceful. Sometimes a bit understaffed at breakfast - one had to wait for things
Excellent buffet breakfast, Excellent evening meals available with varied menu.
The location is perfect, ~300 m from the Marktplatz. The room (ours was number 3) was very large and confortable with large bed. The shower in the bathroom a tad small, but ok. I didn't see a lift, but there may be one. The building is very nice, old and traditional, but fully restored. Breakfast was good, we didn't dine there, but is was typically full, so it must be good too. Lots of places very close to eat and shop. The parking is small (about 6 cars) so you may have to park in the street.
Excellently located in beautiful medieval town close to the pretty market square. Good sized room, typically continental breakfast and good choice of evening meals. Ideal for rail buffs because terminus of narrow gauge railway within walking distance. Limited parking
I strongly recommend this hotel as a perfect option for such a budget. My room was always perfectly clear, towels changed frequently. I had a room with a shared bathroom but all the facilities were spotless. Breakfast with a good range of foods, all of good quality. Evenings, I also frequently dined at the hotel restaurant - delicious food and really big portions (having a soup and warm starter meant a satisfactory dinner for a woman). The hotel is perfectly located - practicaly within a market area (1 min walk to the city Townhall), up tp 10 min walk to the Castle and to the railway and bus station. Not mentioning that the hotel is located in a lovely XVIth century, panel-walled building after a renovation. Very nice, helpful staff. Unfortunately, no lift.
Fortunate enough to get an upgrade. tiled floors add charm, breakfast buffet was excellent (villeroy & boch china). Location in heart of town fab. Parking was a bit of a hassle
Hotel exactly met our expectations, it was clean, calm, breakfast was good, personel competent and English-speaking. Bathroom was bigger than met usually, room maybe a bit too small if longer stay was planned.
The Hotel was ideally situated in the centre of the town with car parking facilities. It was very convenienent for the restaurants, shops and tourist attractions. No. The Hotel was very clean and we had good size rooms
The hotel was all that I could have wished for.
Location, comfort, breakfast N/A
The Hotel was excellent value you money, spacious family rooms complemented by friendly staff. Ideal family based hotel for older children aged 7 -14. Situated within ideal proximity of Bad Harzburg and Thale.
The building is unique in character. It reflects the architectural history of the region. The drive through the carriage entrance is a happening every time. The finesse of decoration and high-class craftmanship in staircases remains in your memory no
Excellent location and extremely helpful staff (who even phoned the weather station at the top of the Brocken to check the weather forecast for us). Lovely spacious and clean room plus a great breakfast choice.
very nice receptionist, good advices for dinner, easy access to town center and train stations bathroom has some residues from predecessor
good location no towels, you should make your bed by your own? a bit noisy
It is located very near to Central Railway station. Also all part of town are easily accessible . I booked three rooms one of which was too small.
The owner, who speaks good English, is incredibly helpful. The hostel is very central and is excellent value for money.
Clean, good location near the train station, friendly staff. They charged a few euros more for sheets and additional items that were not quoted on the website.