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Det var ett hotell där man kände sig trygg. Då jag var ensam resenär är det viktigt att känna sig bekväm med hotellet. Nej
Rent och snyggt. Trevlig och kompetent personal. Mycket bra laege. Kanske aningen opersonligt, men ett saa stort hotell blir kanske det.
Service and people. They wanted to help.
Reception and concierge staff were helpful and efficient, especially appreciated because the lobby was busy with passengers who (like us) had just disembarked from a cruise ship. The hotel was contemporary, immaculate, and had a large sunny window. The bed was comfortable. The hotel has its own airport shuttle service. It was centrally located, right at the Sky Tower and a short walk to the Auckland Art Museum, Albert Park, and Aotea Square. The Sky Tower is a stop on the tourist-oriented bus routes. The waterfront is about 15 - 20 mts walk.
good rooms bit austere lobby
The staff was very friendly and helpful. They did not have any internet access except when you were at the lobey. It also was very large and did not have a warm and cozy feeling. It was very beautiful. The only other thing was that they put me on a smoking floor even when I had expressed that I had to be in a no smoking room. They did move me but it took 2 moves to get me in the right room. They also over charged me on the room but when I pointed it out they did refund the money
Our room was large as was the bed, wonderful shower and lots of fluffy towels - loved the floor to ceiling window. Hotel staff were very knowledgeable and helpful about car hire, restaurants and airport shuttle service. We stayed in the hotel on two occasions and I was disappointed with both the harbour view and the city view - you pay more for a harbour view. The hotel is very centrally situated - I was on the 14th floor (the lowest floor where you get a harbour view) and my view of the harbour had a great deal of city in front of it - it was a lovely view of the city with the harbour in the distance but not the view of the harbour I'd paid extra for. I also had a city view room on the 20th floor, where I had a very clear view of the bedrooms of the hotel next door but not the city. Don't pick this hotel if you do actually want a harbour or city view - you may be disappointed.
The hotel was within easy reach of all the places we wanted to visit
clean and near to the city also the casion nothing
Location was great ,shopping , casino ,entertainment They took my floor towels but did not replace them . its miner
the view was awesome service was pretty average.
Location was good,Standard was good,service great,food excellent,Enjoyed our stay. Broken bench in sauna
Loved the little cocktail bar off the hotel lobby Details of booking reservation (room + complimentary breakfast) were not known by restaurant or check out staff until pointed out by us i.e. would have been charged if we said nothing.
The shower was nice. Concierge was great. Incompetant booking staff and rude reception staff.
Room service,cleaners all make for a very relaxing holiday.
The rooms were nice and big, very clean with everytghin you need. The bed was huge!!!!! The price of the internet was terrible - it is partly a business hotel with the covention centre next door, so I was appauled at the price. In todays timesd wireless should be free in Hotels such as this one
the staff were very friendly and helpful .We had a nice room with sea veiws and we could walk into the city
The hotel was very well laid out and designed feeling spacious for a hotel located in the city centre Hotel was priced reasonably and that was the reason I chose it. The internet prices they charged however bordered on criminal. I was there for 3 days and paid approx ~$200 NZD for minimal use of the internet and to download some emails. My annual internet fee is less than this for unlimited access at home.Absolutely disgusted
The location to centre Auckland, access to the motorway to get to other places. Room service was excellent!! The food was outstanding. On arriving at reception, I felt the receptionist did not over extend themselves with information, as this was a first stay for my family. An example was where and which floor was breakfast as this was inclusive in the stay, what were the times and the last morning we were there it shut 1/2 an hour early and missed breakfast. I got more local information from the man who delivered the bags to our room. The staff were polite and professional but lacked the Christmas Spirit a "Merry Christmas" greeting on the day would have been welcoming. On arriving to our rooms the temp was 28 degrees - quite unbearable! knowing the room was booked it would have been nice to have the air condition on.
Premium King Room was nice and spacious..Good location Signage from the parking garage is horrable..And gave us the wrong room first
Streamlined, colorful, mod, bustling 21st century stay with all the creature comforts. Staff went above and beyond when they had a boxed breakfast waiting for us when we had to leave extra early for the airport and couldn't utilize our morning breakfast buffet pass. The only thing negative about Sky City is there is not enough seating in the lobby if you just want to relax and people watch.
Location. gym and quality of rooms
The staff are very friendly and happy to help even when they had a huge coach load of travellers turn up! There are a lot of restaurants to choose from and the tea/coffee facilities are plentiful. It is close to the IMAX and Civic for evening entertainment. Really minor point - No hotel writing paper
The room was comfortable and surprisingly cozy in spite of the mainly black-and-white color scheme.
Location Concierge Staff was Excellent - always finding great ideas for things for us to do. Breakfast and meals on the property were OK - but I expected something better.
I thoroughly enjoyed my stay at the Crowne Plaza and will certainly stay there again and reccommend the Hotel to friends and family.
Conveniently near shopping points
Staff was very helpful, concierge service was really good.
A good standard, professionally run. No
Absolutely everything - from the initial greeting at the check-in desk to the check-out 2 days later. normally I think that the bar/lounge/ restaurant areas are unfriendly and too open, too "cold" looking, but this is really pleasant. I wanted to stay longer! Even better, I got a promotion for a fabulous massage at "Bliss", next door, it was also excellent.
good nd ideal location staff courtesy sure,,i stayed for 2 days 11,12oct checked out nd went for my work at matamata, came back on 16oct friday, just because i liked the stay before, came here, but you jacked up the prices for me rather than offering a better deal my protests nd objections binu mathew
being right in the middle of the city hotel was fine
Location is great as it is near the main shopping area and cinemas. Also next to sky city with cafes and resturants. Its clean and quite enough. Spa is very good and I found staff helpful. Decor is over minimalistic creating an uncosy lobby environment. Food is not great and is expansive compared to other similar hotels.
My second stay in a month and I'm still impressed. Excellent service all round. The breakfast buffet was Euro/American style which was good but I would have liked more Asian options too, eg rice, miso, etc
Nothing was a bother to the staff. All were very friendly and went out of their way to be helpful.
The receptionist we dealt with was very friendly and helpful whilst remaining professional,we were very pleased to be able to park for free nearly two hours before our check in time..free parking was a big bonus!The room was large,clean and comfortable, we appreciated the free toast and cereal breakfast pack..all in all a great place to stay and very handy being on Queen St.
It was a clean comfortable room that had things we needed.
The Location is next to the center of the city on one of the main street The small dark apartment we got wasn't really clean and it smelled smoky. The pictures in the describtions of the apartments and the describtions itself are much better than the apartments really are!
The food, view from my room, the city lights were very pretty, free parking (but very tight spaces), room was very clean and a free breakfast. The internet connection was not that great, staff not as formal as I thought they would be (their manner)., wanted to checkout a few hours later, but they could only give me an hour extra, even though the hotel was not full at all, but the staff member told me it was due to the cleaners leaving early on a Sunday.
it was conveniet to be moving around the city. quetness and absolutely fantastic
Quick lifts and very quiet for sleeping. Large size bathroom with a small shower and vanity unit with very little surface to put your items.whilst shaving etc. Below ground parking not the easiest to negotiate and not enough spaces for the number of rooms.
Choice of eating in or dining out. Off street car parking. Close to restaurants, shops and harbour. Would have liked just a little more choice on menu at restaurant, otherwise no complaints at all.
Friendly staff and flexible with requests Decor in the bar dining area was a bit dated. Furniture too
The location was definately the best feature of the hotel. It was clean and modern with not bad views of the harbour The furniture was uncomfortable. The bed was okay though
We thought the location was great and the staff was both friendly and helpful. The pictures of the room on the website were deceiving; they made the room look much nicer and bigger. The bed was old and terrible (could feel bed springs) and the linens generally had some stains on them.
* Very near Queen Rd. * The climb up Queen Rd to the hotel gave me a chance to exercise. * The hotel staff are helpful and courteous. * Room 101 is a comfortable room * Reasonable price * No slippers provided * The edge of the carpet going to the toilet has sharp objects. I got hurt when I went to the toilet. The slippers would be a great help. * Room 101 is a comfortable room except that there is little privacy as it can be seen from the building across the room. * Room 101 should have been made as a conference room. * No breakfast in the package. * only 250MB a day internet package. Such a low tech offer for a high tech country! * better ventilation needed
Centralt, nära till långfärdsbussen. Det rymliga rummet o köket. Inte helt bra städat, när vi kom.
Det bra läget samt trevlig paersonal
Ett mycket bra hotell med trevlig personal, rymligt rum med bekväm säng och snyggt badrum. Allt rent och fräscht. Finns inget att klaga på.
the friendly staff the food was good and it was good value.
excellent customer service gym was not very updated
Closeness to the centre of Auckland Safe parking was somewhat limited, I booked and initially paid for a carpark, but found out that when returning late in the evening no free carpark was available
Firstly it has a central location.It was also a suitable location for our people to stay and be based for our reunion.The use of your facilities was also appreciated. No all was ok.
Great value for money. A fantastic restaurant. Nice and close to city centre. Good close access to motorway North and South
Free welcome drink not offered even though it was part of the booking.Rooms should have robes. Inconvenient, especially for women. Limited evening parking. Had to drive around for ages to find a park, in the end, went and asked at reception to find one. The room needs a clock, more so a bedside clock.
it was highly enjoyable as it was a family treat and not done very often. all staff were ecellent happy ,pleasant and only to happy to help. thanks i would like checkin at 10 and out at 2.lols
convienience to where we wanted to go no guarantee of a parking place
excellent room , spa bath.
Låg bra till i staden nära till centrala delar nära till hamnen och flera matställen i närheten. Inte ett av Best Westens "bästa hotell", har bott på flera av deras billigare hotell men har upplevt att de har haft högre standard. Lite trist omgivning, personalen i receptionen var bristfällig i sin information och komplicerad vid incheckning. Vi kom tidigt och det var krångligt och besvärlig att få tillgång till rummet fick betala extra för att få tidig incheckning.
Great location for this basic hotel. Excellent value for money. Bathroom quite big. I would recommend this hotel for those who want just a basic accomodation to visit the city Double bed coul be alittle more confortable.
The location was fantastic as everything was walkable from there. The staff were very friendly. We were not informed that the bar was open 24 hours. We stayed on the first floor and it was unbelievably loud. The room shook with loud music until after 5am which was unbearable.
central location, clean beds very loud noises from the streets and the bar down stairs (open 24/7, some nights karaoke). definitely would not recommend room on first floor
The Hotel staff was very helpful and gave us a lot of information!
Situated centrally in Auckland, close to SkyCity(across the road) shops and restaurants within walking distance.
It was cheap. There was nobody to speak to if you had any problems as it seemed to be just student accommodation and not suitable for anyone from their late twenties on. Also it says on the website that there is public parking nearby, this is only from 6pm to 8am.
Location was about it didnt get room I booked, staff was unfriendly/uncaring, facilities were less than expected from staying in similar places elswhere
location, nice and clean bed,the price the smoky entrance, the dirty roof,broken furnicher ,bed konstructin
The price is really good, Check in was really fast, the room was comfortable and it was surprisingly quiet. It is really close to Auckland university city campus which makes it perfect if you are a student. Princeton would be a good option if there is more than one of you. The bathroom door was broken, since I was sharing the bathroom with strangers this made me really uncomfortable and also there wasn't really any hot water for when I needed to take a shower.
nothing I didn't use the bathroom facities as it was very unclean, it was disgusting. I asked for a replacement t.v with a N.Z plug but staff didn't deliver it to my room. so no t.v. Did not like the enviroment. Woke up at the crack of dawn the next morning to leave before departure time as it was just horrible.
Great that it was so cheap! You get what you pay for though ... It's student accommodation really
The cleanliness of the rooms and they were inner city
I did not like anything about my stay at Princeton Apartments They had overbooked and had to shift us from a double room to two single rooms. On going into the new room we discovered that although the bedrooms had been cleaned, the kitchen area and bathroom had not. There were food scraps and rotting rubbish around the rubbish bin, on the bench, in the sink and in the fridge along with dirty dishes and half-eaten meals. The toilet hadn't been cleaned in what seemed to be a long time and neither had the shower or the sink. Friends of ours staying there at the same time as us had the same experience along with there still being people in their rooms, having to share rooms with other people when they had booked private rooms and having to split up groups who were meant to be staying together
the affordability of the room, and how i had my own locked room only thing was that the lightswitch for the kitchen area between two rooms wasnt next to the door when i first walked. bit hard to find in the dark lol
leaving well they admin told me that there was free parking but there wasn't. the admin people tried to play dumb as in they were trying to tell me i was lying.