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Bra service, bra omrade, bra rum, rent overallt, nytt och frascht Wireless internet gratis overallt. De har lappar man kan fa gratis internet i lobbyn 30min per dag.
De har inga ciggaret maskiner
I princip allt var mycket bra. Särskilt frukosten var utmärkt! Nej.
The staff is incredibly attentive and polite. What a disappointing stay. The only five stars this hotel can claim are the ones that are printed everywhere by the hotel itself. The lobby and the gym are the only two things worthy of attention. The rooms are small, dark, rundown and begging for a complete renovation. Since the year of built this hotel has not been updated. The heavy and old decor needs to be completely replaced and the rooms require deep cleaning. The beds are hard as a rock and you can hear the mattress springs squick when you turn around. The pillows are uncomfortable and they still use woolen blankets instead of comforters. There are almost no amenities in the room. Not even a spoon or complimentary water. The towels are old a rough on the skin. The showers leeks water everywhere because of its poor design. The phones don't have a directory and they don't provide a phone list [how are you suppose to operate the phone?!?]. The wardrobe opens in the entrance and blocks the way out. There are almost no outlets in the room not even near the desk to the bed. The hotels does not provide any plug adaptor, only for purchase... Can you believe this? The Hotel had just been purchased by Fairmont Group. They are promising significant changes, however I will probably wait to see other customer's feedback before giving this place a try. Room Tip: Ask for an updated room. It makes night and day.
Convenient and excellent service for business meetings/conference Not sure of value for business conference meeting expenses. Quite high for incidentals....but service was excellent !
The hotel is very big and has all the facilities The rooms are a bit outdated and the beds are not comfortable for a 5 star hotel
Beautiful location, professional staff. Run down. Faded glory from the 90s. Bed was as hard as a rock.
The front desk staff was warm and welcoming. I stayed for 2 nights. The hotel is in an upscale community near the University. Very close to metro and first stop in new metro line to airport. Views were great from club level. The hotel is not to walkable to any tourist attractions.
Great service and amenities; very nice breakfast buffet AncI'll are service for conference room use very efficient but expensive...
Habitación amplia y limpia En el desayuno hay muchos zumos pero ninguno de fruta natural. Solo hay una piscina dónde tienen qué convivir adultos y niños. El servicio en la piscina es mejorable. Por la noche demà siamo ruido. Para un 5*GL...
Bathtub was lovely. Carpet was threadbare in the room, hard as a rock. Bed was hard and uncomfortable, sheets were rough. The only dinner option in the whole hotel was to eat on the carpet in the middle of the lobby. The windows don't open, no fresh air anywhere. Shower had no space and no light. Couldn't wait to check out, would never stay again or recommend to anyone.
We loved the friendliness of the staff! The hotel lobby is super luxurious and beautiful; the bar is especially stunning and has quite a crowd in the evening time!
Mycket positiv och som förväntade Priset från minibaren
Service omtänksamhet Nej
Bra hotell med väldigt god frukost, men det var väldigt dyrt med internet och dyr parkering. Med ett sådant hotell i denna klass borde allt ingå tycker vi. Trist att inte varken beskrivning om hotellet eller poolen stämde med verkligheten. Många oväntade kostnader. Dåligt med så sen incheckning och tidig utcheckning.
Hotellet låg bra till längs med den gröna tunnelbanelinjen som ledde in till alla platser man ville besöka under en fyra dagars weekend. Området var lugnt så nattsömnen var god. På 20 minuter var man med taxi ute på flygplatsen. Taxi är inte dyrt i Barcelona och det var lätt att få tag i en taxi och ge sig hem till hotellet när vi var ute sent någon kväll inne i centrum av Barcelona. Nej, absolut inte.
Läget är inte centralt.
bra och nära läge till Camp Nou. Rummet uppfyllde våra behov
perfekt läge, inte mitt i staden men ändå nära tack vare metron. En annan sak som också var trevligt var att vi bodde precis bredvid Camp Nou.
Mycket fräscht och snyggt! Trevlig personal! Nej!
Trevlig personal, bra rum och mycket bra läge. Vi var där samtidigt som F1 folket, så att personalen hade svårt att fylla upp maten till frukost. Det som var störande var att alla rum var mycket lyhörd.
Vi blev chockade standarden och servicen vi fick på hotellet med tanke på priset. Blev bemöta av en helt fantastisk reception som var trevliga, väldigt hjälpsamma med tips och hjälp med dom där små sakerna som metro, var man ska gå mm för att göra ens vistelse bättre.Receptionen får helt klart fem stjärnor av oss. Nä verkligen inte allt va som de skulle.
Fräscha och rymliga rum. Frukostpriserna på hotellet.
Skall rekommenderas till alla som åker till Barcelona för att se fotboll på Camp Nou. Drömläge med 3 min promenad till arenan. Mkt enkel transport till centrum via tunnelbana. Grymt trevlig personal. Me like :)
Fantastisk bra läge till Nou Camp. Bra restauranger och shopping i närheten, lungt lägge, nära tunnelbana som lätt transportera dig till centrum.
Hotellets perfekta läge till shopping och Camp Nou. Lätt med metro till alla övriga sevärdheter. Trevliga rum/studios och fin frukost.
Ett city hotell, tonårsvänligt. Väldigt uppskattad frukostbuffé. Trådlösa Internet. Dator till gästerna i lobbyn.
Centralt beläget aparthotell vid "Diagonal" som har massor av shopping inpå knuten. Perfekt närhet till Camp Nou om det är fotboll som är ett av målen med resa till Barcelona. Bara 15 minuters promenad.
Jättebra hotell nära El Corte Ingles och lätt att ta sig till centrum med tunnelbanan. Toppen med det lilla miniköket, vi gjorde frukost och ibland lunch själva och städningen var utmärkt.
Hotellet var mycket trevligt. Det låg på ett passande avstånd från Camp Nou vilket passade mig och mina kamrater eftersom vi skulle kolla på en match där. Mycket trevlig personal och väldigt fina rum!
Enkel incheckning och stor och trevlig Lobby. Rummen var mycket små samt frukosten mycket dyr i förhållande till vad som erbjöds.
Nära till Camp Nou.Trevlig städpersonal Välkommen till 80-talet!Rummen ej renoverad på 30 år! Illaluktande kuddar....I Hotellboking.com påstås hotellet vara 4 stjärnigt...ICKE högst 2 stjärnigt.Om de hade renoverat rummen så kategorin hade gått upp enligt våran åsikt.
bemötandet var jättebra , duktig och trevlig personal inte så bra städat , var på hotellet 3 nätter och golven var smutsiga hela tiden
Fint hotell med bra rum, bra frukost, hjälpsam personal. Hade inte på aircondition, fick sova med öppet fönster.
trevlig personal, fina rum tyvär kunde jag inte prova spaanläggningen den var stängd på måndagen.god frukost kunnig personal i baren. att spaanläggningen inte hade öppet på måndagen.
Comfortable, nice choice of foods served at all times with correct prices, gentle personnel, reasonable price, vast duplex with 2 tv and phones, very suitable for family with children. Micro-sized swimming pool, hotel located far from center and metro, price of the parking, wifi at heavy cost (whereas it is free in several hotels in Barcelona), no sunlight in the duplex bedroom located 1st floor, yard side, room picture not matching.
Reasonably close to transport and shops. Friendly and helpful staff
The staff was really nice and helpful. They gave good advice.
I liked most everything. The staff were friendly and had great recommendations. It isn't near tourist destinations. But it's not extremely far. A short taxi ride will get you to a anything.
The swimming pool, availability of fresh towels, the smell of the body wash gel. Bed size since they were two put together. Free Wi-fi. Two Tv's. One mini hi-fi. Quiet area with very good restaurants. The noise between rooms due to very very thin walls. The mini-fridge wasn't working and when we asked about it the hotel staff told us they couldn't replace it. They presented us with another inferior rooms no charge or a superior one which we approved but asked to pay an extra 20€ per night. The air conditioning water was dripping through a lamp. Our room was not a 4*. Other, more expensive were.
They were cleaning the room every day and the staff was quite polite! I did not like the room because the bed was very small for a couple(1,40cm) and the room was very warm and it was in -1!! It was doublex like the one we've booked but from the first moment they put us in a double room (not dublex) very dark and when I told them that I have booked a duplex they gave us the one in -1! I choosed of course this one because this is what I've booked!But we did not sleep
Guest Relations manager,Reception staff efficiency Housekeeping work
Staff were quick to move our room when we complained about the smell of smoke smell of smoke around the hotel and location
Fancy design, free wi-fi, friendly staff
Area quiet, good service, clean room and excellent BF No Hifi Stero in the room (high standr room).Wifi connection did not work in my room
helpful staff wish the breakfast was included in the price, as was many other hotels we booked on this trip.
good location, staff attitude service and support rooms are not at the typical hilton standar (quality, maintenance, size). Does not mean they are not good, but are below expectations if you stayed at other Hilton Hotels.
The stay was comfortable and the staff most helpful. It was convenient to travel to Plaza Catalunya & La Ramblas area via Metro.
I stayed at this hotel before and enjoyed my stay. It is on a main street and more geared toward a business visit. The room was clean. I arrived at 0900 after a cruise . I was informed that if I wanted to check in that early that I could pay an additional 50 Euros . I declined the additional fee and said I would wait until my room was ready. I sat in the lobby with my 3 adult children until 3:30 pm. I have never waited this long to check into a hotel. I couldn't believe there was not one room available but felt they were just trying to make an additional 50 euros. I did not like that at all and will not stay here again.
Location good, staff friendly and helpful. Rooms poor..........sinks were cracked and had mold growing in them. Safe in room didn't work. Does not meet our expectation of Hilton Hotels worldwide.
location and the barman Philippe old, not properly clean and low class forniture. this is not a 5 stars hotel, a shame for the brand hilton
The Hotel is situated in the business centre and close to the metro station, a good location if you dont want to be in the dense tourist area of Barcelona. The room had a strong fungi smell and we had to change it. The staff unfortunately tried to cash an extra fee from us, which we fortunately managed to sort out. This was definitely No Money for Value Hotel offer.
Comfort of Hotel Slow to offer Coffee during breakfast, had to ask twice
Modern funiture NO bellmman, No conceirge, No porters, Non functioning restaurant, The most annoying part was upon check out i was asked to pay for the bottled water that was sitting on a small table away from the minibar!! , this was deceiving, this is a first time ever experience for me!
The breakfast was excellent! I liked the big variety of the buffet, even American pancake and Belgian waffle. It was a good value for money.
I attended some meetings and went shopping Room was unclean and staff unhelpful and not friendly
Great view of skyline from top floor. Close to Metro and train Renfe station.
Hotel has quite good location, it is easy to get to the central. (using the underground system). (And at the same time) it is located in peaceful area.
- very nice and comfortable hotel - a minute walk from subway - most of the staff is very friendly and helpful - some of the older personnel is a bit arrogant. - ridiculously expensive Internet
Location No restaurant for dinner, and no late check-out
Very close to metro station. Too hot inside room, and impossible to adjust airconditioner. to solve the probelm, i had to open the window in the night.
Friendly and service-minded personel, and good beds
I got particularly fine service from the people on the front desk
Clean, courteous staff, nice location The room was very small, the room temperature was not adjustable so it was very hot
the bed spread was smelly, basic enough room for the price.
nice hotel close to the metro and to the university
Staff were extremely helpful and friendly