Bisjkek hotell

Plus: Great location, swimming pool and quiet room (after we asked to change rooms because of noisy kids above us)

Minus: The breakfast was ok but nothing special

Plus: After my claims they applied a strong discount on fees

Minus: They pretend to be a 5 stars hotel, while in Europe it would be considered a 3 stars hotel. Poor soviet breakfast, served by waiters never smiling

Plus: Clean and located near by the city centre and still quite

Minus: Some old furniture in room and small option on the breakfast

Plus: Very friendly and polite. Clean hotel whit nice facilities.

Minus: No English speaking staff. Extremely difficult to communicate and to express needs and wishes. Very simple words such as bread, sparkling water and olives were not known.

Plus: Every thing

Minus: Breakfast very poor choices

Plus: Good location

Minus: Building old

Plus: Every thing

Minus: Breakfast poor choices for Saudis

Plus: Location perfect - central. ALL staff excellent. Facilities great. Breakfast and menu options very good.

Minus: people were allowed to smoke in the restaurant and in bedrooms. It only took one person’s smoke to pollute the whole restaurant which is very off putting. Also, on occasion, smoke from the rooms opposite, or next door to my room, came through to my room. Why not have a designated floor for smokers? Smoking should be prohibited in the restaurant. The seated reception area next to restaurant could be used for smokers - or outside. It’s a shame as everything else just perfect but the smoking issue would prevent me from staying again.

Plus: Great staff and services. Went out of their way to make the stay pleasant.

Plus: Staff in the lobby always acted quickly, but at breakfast service was slow.

Minus: Breakfast was disappointing. Not a lot of variety, especially in vegetarian dishes and bread. There are people smoking in the restaurant/bar, very unpleasant. Moreover, this is also the place where breakfast is served next mornings. The rooms were too warm, unbearable. Staff appeared unable to turn heating off. The only solution staff had was opening the windows. Very unpleasant in the city centre.

Plus: Has shutoff and close to market

Plus: * The breakfast - new dishes every day. * the staff are extremely welcoming and friendly - gave some great suggestions to where to go and are also welcoming to any questions or problems you have. - they stand up to welcome you even if you are passing by. * the free shuttle to and from Ala Too Square. * the airport transfer * the showers, enjoyed having a warm shower in the morning, relaxing. * the bed and pillows are so comfortable, you can ask for the type of pillow you require. *24hours tea and coffee with snacks * staff available around the clock.

Minus: * If I am being fussy I would have to say there was no clock in the room. * lighting in room can be slightly brighter but not a major issue.

Plus: Very friendly people and hotel with excellent price/quality ratio. Nice rooms and well equiped. Even a good working internet.

Minus: Nothing, but really nothing in particular.

Plus: friendly staff, variety of breakfast, give us one way free airport transfer cause stay 3 nights, clean room, great value for money, and 2 minutes walking from Globus (Supermarket).

Plus: This is really a very nice hotel, beautiful decorated and very clean! The room and bathroom is very clean and beds very comfortable. The breakfast is exceptionally great with great variety! The hotel really has a wonderful atmosphere, very friendly and helpful staff. Love that we can drink very good coffee and have snacks anytime of the day and night (for free) in the restaurant area. The room has a minibar that is well stocked every day. And room is cleaned very well every day with fresh towels. Also free bottle water in room every day, and water also available for free in restaurant area at any time. Really love this little hotel! Great value for money! Thank you Futuro!!

Plus: Best breakfast in town. Lovely mixture of local and continental food

Plus: Breakfast is good, tasty, clean room, good wi-fi, good value, free shuttle, nice, friendly and helpful staff, 24 hrs free tea, coffee and snacks, 5 minutes to supermarket, do you need anything else?

Minus: Nothing

Plus: Excellent Stuff

Minus: Nothing

Plus: Very service minded and friendly. I'm very pleased with the communication, the airport transfer and the level of service I received. They also made an excellent vegan dinner/meal for me at the hotel restaurant. Thank you!

Plus: Clean and spacious room, free airport pick up and impeccably kind staff

Minus: When there are no other guest, the breakfast was of room service but the quality of buffet breakfast was better. There is no additional lock on the door. I wished there is a physical lock in addition to the contactless card key lock.

Plus: Everything was perfect. The staff was most helpful and attentive. Rooms are large, comfortable, with view and good Wi-Fi. The hotel is conveniently located.

Plus: Personnal was so kind and helpful. Definetely I will stay there when I go to Bishkek again. Thanks!

Minus: There is nothing I didnt like.

Plus: Breakfast was OK but only issue was restaurant for dinner closes at 9pm so if you miss the time no any food is available for dinner - which is a minus point in this facility - need to work out in this regards

Minus: only issue was restaurant for dinner closes at 9pm so if you miss the time no any food is available for dinner - which is a minus point in this facility - need to work out in this regards

Plus: We did the booking for a standard room, but they upgraded our room to a deluxe room at free of cost. The staffs were exceptional, to name jabara and kamila, since we had language barriers they made sure to we get the good driver who can help us in showing different places. We had a wonderful stay at this hotel and we would highly recommend this hotel.

Minus: Would recommend to have more vegetarian options for lunch or dinner menu

Plus: Good customer service. And good location.

Minus: Room size.

Plus: Everything

Plus: Staff and food was good. Swimming pool was great!

Minus: Water temperature in rooms kept changing from boiling hot to freezing cold....

Plus: The staff, typical of Kyrgyz culture were humble and polite.

Minus: The hotel brand is honestly degrading, Hyatt Regency like anywhere else is not on par with the new hotel brands worldwide and remain to be the cold, shallow hotels they usually are world wide.

Plus: Good location, clean room.

Minus: They gave the worst exchange rate imaginable. On booking.com it indicated I’d pay approx AUD390 according to the exchange rate on the day; they ended up charging AUD450. Not sure how that figures. It definitely wasn’t worth that much money.

Plus: Room is huge! the bathroom is super comfortable. Minibar selection is great. The staff is welcoming and friendly

Plus: Excellent hotel in excellent location! If You travelling for business purposes and need a hotel in Bishkek city centre for a reasonable price You do not need to look further. Ambassador Hotel is all that You need.

Plus: I like staff a lot. They are very helpful. It was also nice to have a very good restaurant in the hotel.

Minus: I can't recall something specific.

Plus: Room was spacious , clean and quiet the location is perfect , breakfast was great and the stuff is friendly.

Minus: Air conditioning is not cold enough , you mention there was a bidet in the bathroom but in fact there wasn't any .

Plus: -Staff -Times Bar -Early check-in option

Minus: -No iron in the room -Mattress was a bit firm

Plus: Breakfast options were great. The times bar on the roof top was a great addition to the stay.

Minus: Iron and iron boards aren’t standard in each room and need to requested at the front desk. Mattered was too firm.

Plus: The atmosphere in the hotel is very accommodating and friendly. There is a nice rooftop restaurant, bar and terras. The room is spacious and the bathroom clean. The location is central and short walk to good restaurants.

Minus: The only short fall for me is the breakfast as am intolerant to milk and some other foodstuffs. The overall choice looked ok. The need for a better coffee machine is highly recommended as the current one is of poor quality.

Plus: Very professional and helpful personnel, nice cosy atmosphere, comfortable bed, delicious breakfast, fast wifi, great location next to opera house, cafees and main street (reached in 5 min on foot).

Minus: Everything was great!

Plus: Maybe the receptions who can understand me..

Minus: It's not a 4 star hotel . Only 3 . Hot water cut off. Electricity cut off . Staff r friendly though they hardly speak English.. AC you can not control it . It's goes down to 17c .. shower area is too high . It's dengrouse .

Plus: Adina & Ernest are two fantastic employees of this hotel. Adina is at the Reception and Ernest is allround as Bar Man, Room Servant and doing anything to make the hotel client happy. Adina and Ernest are outstanding in service and friendliness next to all other hotel personnel, which are all very good. It is a true pleasure to stay in this hotel with such wonderful and friendly personnel. A special word of thanks to Adina and Ernest for their super performance.

Minus: Power of the water is weak in shower.

Plus: The staff was really helpful and attentive. The swimming pool and sauna did make a difference in the evenings after a working day. The location is outstanding!

Plus: Breakfast was amazing Location Swimming pool

Minus: For late checkout they charge one full night.

Plus: Location. Price. Swimming pool.

Plus: Great staff, always super friendly and nice! I will definitely come back!!!

Plus: Great comfy hotel with very excellent service.

Minus: Breakfast

Plus: Good staff , clean , cofirtable

Plus: Great Hotel with very nice clean rooms and comfortable beds. Location close to downtown. A very polite and helpful staff. One of the best options for staying overnight or longer time. You will NOT be disappointed choosing this Hotel.

Plus: The staff, the room was lovely

Minus: The fitness centre wasn't what I was hoping for, it only 2 machines that I can’t use because of my bad knee and it didn’t have any weight machines. The weights only went up to 5kg so I couldn’t even do any weight training.

Minus: The Internet connection was pure

Plus: The staff was excellent. Very friendly and professional. The restaurant provided some great meals and is reasonably priced. The location was convenient. The hotel looks nice and was mostly comfortable. Secure and safe location. I would stay here again during a cooler time of year.

Minus: It was 95 - 100 (34 - 38) degrees everyday and the air conditioning simply could not keep up with the heat. So, it was uncomfortable to sleep. Water temp fluctuates frequently during shower. The suites have these jet tubs which clearly no one uses. The shape and design make it difficult to take a shower. I saw the walk in showers of the jr suites and they looked great. They should change the tubs out for the walk-in shower option.

Plus: Was clean and nice location

Minus: Good but the gym was very small

Plus: Good bed, spacious room, good location

Minus: The hotel is quite noisy. Problem of heating: we did not receive any written notice but when we arrived the hotel staff wanted to transfer us to a hotel with lower standard. It was not possible to speak to any manager (we arrive on a Sunday)... We were very disappointed. The breakfast could be really better.

Plus: Staff service

Minus: Location, interior of hotel is old, breakfast options average

Minus: Internet connection was dropping frequently

Plus: The hotel pleasantly impressed me by offering a room upgrade which was a very comfortable appartment.

Minus: It was a very short stay, so I didn't try the breakfast and didn't check their facilities (gym, sauna etc.)

Plus: Spacious room, very clean and staff was very friendly and helpful.

Minus: A bit old fashioned hotel and breakfast could be better.

Plus: Located close to a few restaurants. Cheap in room service.

Minus: Everything looks and feels terribly cheap from soap in the bathroom to furniture in the lobby. In room menu is very affordable but there is almost nothing to choose from. Very bad internet connection. And of course, don't be filled by the name - it has nothing to do with the plaza hotel.

Plus: AtTentative helpful English speaking staff

Plus: Nothing

Minus: Almost all

Plus: Staff were attentive and had good command of English.

Plus: Friendly and helpful staff, Clean and cozy room. Comfortable bed. Everything's great... Highly recommended, Thanks for the great stay.

Plus: Perfect location. Friendly stuff commanding English. Clean rooms. I was surprised to have even a bath.

Minus: Normal coffee was for an extra charge.

Plus: Unfortunately restaurant is not working exactly night time... After 17:00 nothing to eat at hotel (even tea)... You must go outside and walk over 700 meters for food... Location is dark & no lightning on the way...!

Minus: Poor & low quality TV channels... Poor internet connections... Very small size room... Nothing to do at & around of hotel ; of course if you are not sleeping...

Plus: Location was very central. Check-in and check-out process was fast and smooth.

Minus: At first they gave us a room with broken bed. The staff kindly changed the room. However, new room had broken window handle, stains on the couch and the bed was very hard. We could barely sleep. The furniture looks really cheap and it felt like the bed can break just by sitting down on it. We couldn’t handle and stayed over for a night at friends place. The breakfast was average, both times they gave same things and half of products were cold. The whole 4th floor was smelling like cigarettes because of Chinese people who smoked in their room. The smell of smoke even came to our room. For the price of 150$ that we paid for two nights we weren’t satisfied. I wouldn’t recommend this hotel to anyone staying in Bishkek. There are far more hotels that will provide better rooms for same price. This hotel is over priced for what they offer.

Plus: Real value for money if you come for a short stay. Friendly and easy-going staff

Minus: Breakfast was bad. No juice, just tea and coffee. Internet was tooo slow

Plus: I liked the staff, guys at reception were really helpful, kind, very welcoming.

Minus: I had room which had bad smell. I had to open the window to get rid of a smell. Telephone in the room did not work

Plus: Staff were extremely helpful and friendly. They booked taxis, helped us order food to the room and were quick to sort out any issues.

Minus: We had to change room as we were initially given a room in the garden area which had a galvanised roof- it was not possible to sleep here as the noise was so loud from the ceiling anytime the wind blew. The second room had an old air conditioning unit that was in need of a clean and service, the boiler in the bathroom was leaking all over the floor and left the bathroom stinking of must. Room was old and decor outdated. Breakfast was awful.

Plus: All the staff were very friendly and attentive. Big John the Duty Manager was especially helpful when we had some troubles with the vehicles we'd rented. He kindly offered to help us find some replacement parts that were difficult to source, drove us to the Bazar to pick them up, and provided translation with the locals to help barter for a decent price! Thanks again Big John!

Minus: Bathroom facilities were pretty run down and could do with some new investment.

Plus: Comfortable, nice and supporting personnel, nice rooms

Plus: Bra personal - mycket vänlig och hjälpsam. Rent. Mycket trevligt träningsrum. Bordtennis och biljard bord. Bra restaurang. Bra läge. Jag var mycket nöjd med min upplevelse där.

Plus: Everything was nice specially front disc noorazada she friendly helpful I would think she so much

Plus: Kind and helpful stuff Cleaning Comfortable rooms Location

Plus: Amazing hospitality shown by the team at Rich Hotel. Made sure our stay was comfortable and extended support wherever we needed them. Absolutely recommended!

Plus: Great breakfast, nice staff, nice neighborhood

Minus: A bit far from the main part of “downtown” if you’re on foot

Plus: Very clean room and comfortable beds. Staff very helpful and friendly.

Plus: Large room. Roof terrace. Laundry service.

Minus: Very hard beds.

Plus: Staff were friendly, except for the grounds staff

Minus: Paid so much money for a aging and dirty room and we had no water the whole time. No showers or bath or toilets. What’s the point of a room with a spa and large bathroom if you cannot use it

Plus: Friendly staff Solid facilities Decent sized rooms

Minus: Bit of a maze and got stuck going round in circles. Sign posts a bit confusing

Plus: The staff was amazing, always helpful and spoke to me in English. Breakfasts were great, lots of food choices.

Minus: The toilet seat was broken on one anchor. I could not turn the heat down. When I asked about it, I was told it didn't work, no other options but to open a window.

Plus: All staff were friendly and tried to solve the issues quickly.

Minus: There was no kettle in the room even it was a junior suit. The kettle was brought in one hour but the button was not working properly so had to push the button down until the water boiled. In the morning no place were found for breakfast. I was offered to sit at business table to have breakfast. Then the place was found.

Plus: Very friendly staff, great food!

Plus: The staff were super friendly and it felt like we had the best room in the hotel!

Plus: A truly European quality hotel in Bishkek. Staff was very friendly and professional

Minus: A/C in my room was extremely loud and the hotel's technician was unable to solve this issue

Plus: Fantastic breakfast, the pastries were freshly made and coffee was delicious. Wonderful assortment of fruits and cheeses. The kitchen can prepare egg dishes.

Plus: Its a very nice hotel with New furniture and very good location.

Minus: Staff should get a training for customer satisfaction

Plus: everything was good

Plus: Price vs quality

Minus: Too hot, climate control doesn’t work!!!

Plus: Rooftop bar for breakfast is good - especially will be in summer

Minus: I saw a poor example of staff training- breakfast is 8-11 am at weekends - I was finishing mine at 10.10 when about 5 guests showed up to be told ‘breakfast is over’ as we have a coffee break here for a conference now. Just told them to get lost. First no visible prior info and they could have easily given them breakfast on a table in the corner.

Plus: Staff is very nice and helpful. Rooms are spacious and service is top notch

Plus: Center of Bishkek

Minus: Room size

Plus: The breakfast was amazing, the staff is some of the most helpful and well trained I have met, the rooms were small but very functional. A pleasant stately ambience without feeling old-fashioned or mouldy. Also very central, as I travelled for work this was important

Minus: The toilet clogs easily. But this must be a problem in the city in general.

Plus: Breakfast is both variable and tasty. Sauna, swimming pool and hamam are very pleasant addition to the hotel service.

Plus: Buffet breakfast was of a high standard, including an omelette chef

Minus: Non slip tiles around the pool and sauna area to increase safety

Plus: Excellent breakfast. Walking distance to anywhere in central Bishkek. Very welcoming and pleasant staff. Great showers!

Minus: The bed felt slightly too hard / uneven. Perhaps a mattress topper would have helped.

Plus: Excellent breakfast and very welcoming staff. Great location, walking distance to everywhere in central Bishkek. Fantastic showers.

Minus: The bed was slightly too hard / uneven. Perhaps a mattress topper would have helped.

Plus: Nice breakfast, very nice pool, kind staff