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Simple temperature control, Some TV channels were blurry
Very nicely decorated. The inclusion for breakfast and the evening reception was also very nice. The typical hotel bed was somewhat uncomfortable.
It was clean and comfy and the staff was very welcoming and nice. The bathrooms are way nice with a separate shower and huge tub. The fridge also had a little freezer box and the.microwave could fit my daughters bottle which was great! It's just off the freeway and surrounded by good restaurants.
The breakfast was awesome, the cooks did great customizing each omelette. The pool area has an additional 1 ft kiddy pool great for toddlers. Room was clean and staff was friendly. Great location.
A little noise
The large bathtub For the amount of money you pay to stay, access to cheaper snacks and drinks. Staff was unseen until am
Indoor pool/hot tub, spacious suite, wifi, friendly staff, very quiet, beautiful grounds, 12:00 pm checkout, proximity to shopping/entertainment/dining, climate controlled and modern rooms. Floors were dirty underneath beds.
All the staff were very friendly and super accommodating.
This hotel felt fresh and new. Beds were very comfortable, and large pool and work out facilities. Everything was clean.
We were there for a wedding, it was the perfect location. It was a very nice hotel and will stay there again. You had to pay for breakfast. I am not a morning person and don't usually eat breakfast so everyone goes to the hotel and we sit around they eat I drink coffee. We did not feel that comfortable there.
We were greeted with a warm smile upon arrival and then every time we returned back to the motel. It was the quickest, smoothest check in that we have ever had in our travels. As we left, we were told to have a wonderful day. Having to leave.
No free breakfast
Everyone what very nice and accommodating. The pool and workout area were very nice and well equipped with good equipment. You could smell smoke in the room whenever the bathroom fan came on, so much so that it was difficult to take a deep breath.
Had to pay for breakfast. $11/person. There wasn't a continental breakfast.
Cleanliness, comfort, décor and good food.
Accommodations were better than I expected. Very clean. The only complaint I had were the slamming doors of neighboring suites. It would be fantastic if they could be adjusted to close more quietly.
Under boise flight path. Elevator only works sometimes. Promised a call when room was ready but called home phone instead cell phone # that I asked them to call. Nobody at desk when trying to check in for almost 10 minutes......
Friendly staff Towels like sandpaper
We arrived during the March Madness basketball tournament and I was hoping to catch the second half of a game. The first room had a TV connection issue. When I called, I assumed they would send up someone to connect wires or hit some buttons to set up the TV properly. Instead, they put us in a new room within 5 minutes of my phone call. I saw the entire second half of the game. Thank you.
The room was spacious and comfortable. It was clean. There wasn't a microwave in the room. We had to leave at 6:30 before the breakfast, so we didn't get to take advantage of that.
Very nice and very clean! Great location and easy to find. Would definitely recommend and stay again!!
Reservation wasn't held. Kicked me out.
I love the modern look of the rooms. Very spacious, big pull out couch and living room area, big flat screen TV, refrigerator. Delicious complimentary breakfast. Great deal for just under $100. The staff seemed a little incompetent. We ordered room service and then they called us almost an hour later and said we have to come down to the lobby to carry up our own food. When I got down there they had four plates and three drinks sitting on their front desk counter. I asked if they at least had a tray I could use but they said the one tray they had was stolen. So I had to take a couple trips to carry up all my food. And the room service food was terrible and basically inedible so it was a waste of money. But their breakfast food was great. The bathrooms in our room did not have a sanitary strip around the toilet but there were some in the droor so it was clear they are supposed to use them. I called the desk to ask for a couple more pillows and a blanket because we wanted to use the pull out bed from the couch for our kids and there was not bedding for that bad in the room. The woman at the front desk seemed very put out and said they only have a small number of extra pillows in the whole hotel, but they eventually brought them to us. So if I would have just stayed in the hotel without ordering room service or needing any help from the staff I would have given a great review because I did love the room for a great price. They just need a little help with customer service.
Liked the hotel decor, fitness center, coffee bar, beer and wine and the limited but good menu for food No healthy hot options for breakfast, oatmeal tastes like glue!, why so many sweetened kids cereals???? Ugh so annoying
I liked that it was connected to the green belt. It was at a convenient location to get to downtown. Our room was poorly cleaned. It looked like the bathroom floor had not been mopped, and the sink was plugged up.
This place has improved over the old Shilo Inn but still needs a lot more updating to be truly nice. New furniture, bedding, floor coverings, some lighting, TVs and appliances. Single pane windows, old drapes, wallpaper, bathroom fixtures and tile. Crumbling lampshades, tile around tub not clean.
The beds were very comfortable. Bathroom was nice, although the floor was not level around the door or bath area. TV's and wifi were great. This room was by an entrance, next to the pool and the breakfast area. The refrigerator was THE loudest one I've ever heard. So, unless you are getting a GREAT deal, THAT room is not a great room. Its on the first floor.
Loved the pool and sauna, breakfast was nice Neighborhood felt sketchy
Dirty bathroom with clogged drains.
after telling the kiddo for five hours of driving that we were goong to go swimming, the pool was "closed for 24 hours". when i explained our dissapointment at check in i was abrupty told that i could cancel my reservation. overall, the place is clean, worn out and out of the way. dont expect to walk anywhere and the free breakfast looked terrible.
Breakfast staff was on top of everything during breakfast hours. Toilet. Tub and sink needs to be replaced as they were permanently dirty. Holes in wall. Screen door broken and hard to open. Hotel needs lots of updating.
VERY friendly and helpful staff~from girls at the front desk to gentleman in the hospitality room to housekeeping staff! ! Lovely location next to river with extensive green belt for walking our dog. Very good experience overall. Facility is in need of TLC. Furniture in our room was very worn. Shower worked but I couldn't run just water for a bath.
5 HBO channels Pet friendly Great breakfast all the way to 11:00 Superior Staff Microwave fridge in room Beauty location Value priced It's a bit tricky to navigate to and from this little gem tucked between two one way streets right on the river.
I mean, it's a $65/night hotel - what do you want? It was clean and comfy and the staff was really nice and helpful.
The staff was very helpful and worked hard to offset the minor inconveniences of a new ownership in an older hotel building. They are in the middle of upgrading, but have a ways to go. The location has some very nice points like access to the Boise greenbelt and good restaurants nearby. The laundry facilites are due for an upgrade, still working the bugs out of their internet.
Very clean, friendly and comfortable beds Could hear next door room
Clean rooms. They totally messed up the billing and I still haven't got it straightened out.
Loved the helpful front desk staff and great hot breakfast. Location was a little difficult to access from the highway
I liked the pool being open 24/7... Also the redesigned look Nothing
It was very clean, quiet during the night. Staff was friendly. It was a good stay the room was great. The price was a little on the high side but overall it was fantastic
Comfortable bed Stains on floor, one day they did not empty the garbage, repla ce coffee or soiled towels. Looked like they came in the room, threw the comforter over the bed and left.
My accommodation was fine, don't know where these others made up the horror stories. It ain't da Ritz, but that's not what you come to this one for. The bed was comfy, the shower worked well, the breakfast was filling. The only problem is the god-awful location. What nimrod stuck a motel there, or rather, who is the crooked developer that shoved a Lowe's and a Wal-Mart right in front of it? Far more likely the latter is true.
My daughter wiped chocolate on a hand towel and I was made to purchase it. Really wasn't necessary to charge me extra for something that would easily come out. I could have washed it in the sink with the stupid soap bar if I knew that was going to happen.
Front desk person when we checked in knew customer service. We let him know we weren't satisfied with the room, and he upgraded us to a bigger and supposedly more comfortable with no additional charge. The first room when we were checked in smelled funky. Fridge was on a small table, and same thing for the microwave. Ice bucket was slimy. Tv remote couldn't change channel, just on/off or turn volume up/down. There was another locked door beside the bathroom door. Creepy!! We asked the front desk person where the door led to, he explained that it led to an apartment the old manager used to live. He assured us not to worry because both doors were locked. Still, creepy! We also found a dead cockroach on the night stand. We complained, and the front desk person moved us to a bigger room. Thought that it would be better, but we were wrong. There was a stain on the curtain, looked like old blood stain. The floor creaked. It was just bad overall.
A very good deal for the price! The room was clean enough, the beds were VERY comfortable and they had a decent continental breakfast! The room could have been cleaner, the floors felt grimy to me, so I kept my flip flops on while walking around the room. ,A very good deal for the price! The room was clean enough, the beds were VERY comfortable and they had a decent continental breakfast! The room could have been cleaner, the floors felt grimy to me, so I kept my flip flops on whil walking around the room.
The woman who checked us in at 3 AM our time was very nice. Offered the first floor ADA room since we were tired and our luggage was heavy. Tile on bathroom floor wobbled and nothing really felt clean although it could have been just old. Information on catching the airport shuttle caused us to sit around waiting the next morning for an extra hour with no apology from the young man who screwed up.
The heater was not working and I was cold all night. The shower valve was not working. The TV was locked and didn't have good signals
better than sleeping on a park bench. Tiny pillows. Room was represented as a non-smoking room when we checked in. It stunk like deoderizer. Called front desk. Rooms were "all full" @ that point. Next day, lady said someone had improperly smoked constantly in the room when they stayed in the room for a month. she said, "we can only under the request to have a non smoking room as we are able". the point isn't whether or not they could honor the request to have a non smoking room. The point is they represented the room as non-smoking. asked for a discount on the room. she said she couldn't do that. Clothes smelled like smoke the next day. Bottom line: bad customer service and horrible experience. additionally, the room looked unclean.
The price was good, location was good. Staff was friendly.. Did not get bothered. Not cleaned well at all. There were pants under a chair on arrival. hair on the carped and cloging the drain, the shower would go between scalding hot to ice cold randomly.
Place is hidden between freeway and Lowe's loading dock - several blocks from where the address says. Carpet, bedding and furnishings need replacing. Door to the bathroom was coming off the hinges. The staff were quite pleasant, but the facilities are run down.
Location, staff, comfortable bed,nice to have a restaurant in house Busy restaurant in morning. No coffee made
The rooms are very nice....clean... Extremely comfortable bed and pillows. The staff is very friendly . We booked the room with the double hot tub, we arrived a night early and they upgraded us to the hot tub room so we wouldn't have to change rooms the next day ! Love this hotel !! And amazing buffet breakfast included with the room. Nothing It's our new favorite Boise Hotel
Very nice stay. Staff took care of any needs . Included buffets were great.
Beds were very comfortable. Breakfast buffet was awesome. Staff was very nice. Property was dated
There isn't anything I would change.
My room wasnt ready at check in 3pm so I was told that I would be upgraded however next day I found out I wasn't upgraded
The enviroment overall was great, I couldn't have asked for a better stay.
Front desk check in staff was a bit rude at check in. It is a disappointment that this facility does not have an indoor pool, considering it is in an area that has warm enough weather for outdoor swimming approximately two months a year. On that note, having the availability of a hot tub room/exercise room would at least be a favorable asset and more appealing for travelers.
This was a great place to stay! Just off the Freeway and right next to the airport (though you couldn't hear the planes!) Downtown isn't that far away either. The staff were very pleasant to deal with. We had many interactions, and from the Front Desk to the Housekeeping everyone was kind, patient, and happy to help. The rooms were very up-to-date and comfortable. They had plenty of pillows, too! It was a nice place to stay. We will probably be back, since we travel through Boise often.
I THOUGHT IT WAS A GOOD DEAL FOR THE MONEY. THE LOCATION WAS THE MOST BENEFICIAL THING FOR US. IT WAS EXTREMELY CONVENIENT FOR ATTENDING A CONCERT AT THE TACO BELL ARENA. I REALLY WANTED EGGS WITH THE BREAKFAST, BUT OTHERWISE I WOULD RECCOMMEND THIS MOTEL FOR FRIENDS AND I WILL STAY HERE AGAIN!!
Very clean, comfortable beds, breakfast, later check out time
Great facility and staff. Location is at the edge of town and very close to the airport so shopping and dining options are very limited without driving
Clean, quiet room, ready on arrival. Bed comfortable. Good web connection. Staff helpful and courteous. Good value, will stay again. Breakfast poor.
I was so quiet but I was there on a Sunday night. Breakfast was pretty minimal.
Great value for the money. Plenty of parking, close to the airport.
Place was quiet, but we were in fairly late and out the next morning. Room was clean. Could use a better internet connection. It was rather slow Breakfast was minimal.
Staff attention to detail Eating/dining options are limited but it not the fault of the hotel
We stayed only one night, the bed was very comfortable, the staff were very friendly. Overall, it was very good. We stayed on the second floor and during the night, someone on the third floor above our room on the third floor got up and walked heavily on the floor, enough to wake us up twice during the night.
The view from our window was great for my girls! Ordered breakfast the night before to be delivered at 8:30AM showed up 45 mins late. Paid $18 dollars to have my car get parked only to get a parking ticket! Still no one has returned my call and the front desk did nothing!!
The entire staff was attentive and friendly. Nancy was a true professional behind the bar!
Location is superb...central to the best shopping/dining/entertainment district in downtown Boise. Staff was very friendly and helpful, but that's probably just a reflection of the people of Boise/Idaho. Nice, nice people everywhere. lobby/hallway carpeting is older and dirty. Everything else is very well maintained and clean.
We loved the valet parking. Downtown. Walking distance to a lot of places. Bed was ok. Pillows were ok. We both woke up with neck aches. The towel rack IN FRONT of the bathroom sink was very awkward. Trying to lean over and wash your face in the sink was not comfortable, and put added pressure on my low back! Why aren't the towel racks on the EMPTY wall next to the sink?!
The place is at a great location: just off the highway but at a distance that it was totally quiet at night. The facilities were nice and breakfast was ok. I would stay here again when passing through Boise.
Good sized room, very clean. Great price
Awesome three bed room for cheap
Close to airport so midnight arrival meant less driving. Close to freeway. Loved the indoor heated pool. Very pleasant and helpful staff. Water-saving toilet wouldn't flush properly and required two visits from maintenance guy to get it working, sort of. Mattress was not very comfortable, but ok.
Cleanliness, facilities, ease of location Didn't offer extended checkout
Our room was very clean and comfortable. We had plenty of room. The staff was friendly. The pool and hot tub were cloudy, and a large group came in with beer. We left the pool area immediately. The hot breakfast items ran or over an hour early.
I don't feel like I should have even paid for my room for what happened. First thing: our room was falling apart. One of the lights were completely hanging out of its hole. I'm sure that's couldn't have been safe. But I let the light issue slide because of how tired I was. Then second: after a very long day of traveling all I wanted to do was go to sleep. But when I pulled the sheets down on my bed... There was a GIANT Yellow stain in the middle and side of the white blanket. And I shouldn't even say "stain" a stain is when a spot won't come out AFTER washing it. This blanket was never washed. And the spot smelled horrible. I called to the front desk just to be told that he wasn't sure if he had any extra bedding and would have to let me know. (Still just wanting to sleep) 10 minutes later I get a call back saying he found me blanket. When I opened my door he was holding another nasty old wool looking blanket. I told him that it was the white down comforter that was stained and proceeded to tell me that the hotel did not have any extra blankets because they don't wash this comforters everytime!!! GROSS!!!! Even if that is the case... Why would they still make the bed with a yellow stain that smelled horrible and leave it for the next guest?!?! I asked to talk to the manager just to be told he was the only one there and if I still wanted the wool blanket? Again in the morning I asked to talk to the manger just to be told she had the day off. So moral of the story... If I wanted to have to remake a bed at midnight I would have just stayed home for free!!!!
Clean and comfortable, friendly and attentive staff.
Great atmosphere, relaxing, professional, and no disturbances. All around amazing experience! We didn't get to spend more time there... But that wasn't Hotel 43's fault!
great as usual!
The staff were incredibly friendly and professional as you would expect. The best part was how friendly they were which reflects what I have seen of most Boise citizens. They greet you each time you come in and the valet was quick to help with directions or any requests made. Cafe and restaurant are solid options for the city. The hotel was obviously older and renovated. Bathrooms were lackluster and products in the room were not what I would expect from a boutique hotel like this one. Wireless internet could barely stream Pandora and anything greater than that was out of the question.
Good location HVAC system was terribly noisy. Each time it turned on we were woken up.
Great Location , comfort bed , great staff
Not much. Jason was very rude and somehow I was assigned a handicap room by him. I ended up switching rooms at 2am because the bed had a horrible smell. The room I was given after that was a complete turnaround and was a whole different experience which makes me wonder if people with needs commonly experience substandard lodging. I only ended up with maybe 4 hours of sleep and some hard feelings. I usually stay at the Hilton in Boise, spend the extra few dollars. Way better experience.
Clean, comfortable place to house me and my preschooler for a night or two. We've stayed here numerous times throughout his life and this hotel is one of the most affordable and consistent we've tried. Good-sized and clean pool and hottub. Access to microwave and toaster all day. Right on I84 and Vista Ave, which means quick access to downtown Boise and surrounding areas (you need a car to get anywhere in Boise no matter where you stay). Layout can make the interior rooms somewhat devoid of natural light.
Right off the freeway. Above average breakfast. Clean room. Nice pool and hot tub. Pool was really warm. Rooms are a bit on the small side. Very little noise barrier between upper and lower floor. I recommend you ask for a top floor room.
Clean and right off the freeway. Perfect place for where we had to be the next morning. No elevator. I have to walk with a cane and I am not suppose to be climbing any stairs. They had no rooms down stairs and no elevator to get to the next floor.
Very clean bedding and comfortable beds. Good quality shower. I will choose this hotel again.
Great value, desk staff very pleasant and helpful. Has pool, jacuzzi, exercise room. Very nice quiet rooms. Breakfast included. Convenient location.
Staff tried to be helpful but their incompetence is killing them. Dirty rooms. Smell of tobacco in the none smoking room. Incompetent staff. I stayed at a Marriott in Pullman this same week. The difference was shocking. Stay away from this hotel.
Proximity to downtown and airport.
Convenience -- closeness to airport and free shuttle. My bed had not been made. Young, incompetent staff. Bad food. Long wait for sandwich; cook was AOL
Nice rooms friendly staff Pillows could have been a little more firm
The staff was amazing. Rooms clean. Pillows were hard to sleep with, not nearly firm enough.
Hot breakfast Seating format for breakfast
Front desk staff. very friendly and helpful the third floor where I stayedsmelled like mildew. In the cleaning crew word very very obnoxious and noisy. It sounded like they were doing construction all morning. I have never been so irritated when staying at a hotel.
There was some kind of motor running in an adjacent room which made it impossible to sleep in our room !