Hotell i Bombay nära Chembur

Plus: Good location. Nice room interior.easily accessible by the main road, the lady receptionist on day time is friendly and gave good service when it comes to complaints.

Minus: No kettle, room service is very slow, any complaint is not taken seriously. Stayed for five days but only 2 days room was cleaned in thr morning by hotel staff after i complained twice and went to reception counter. The first complaint was responded by the hotel supervisor saying sorry to us and took the action of making up our room, but then on the next day, still the same. The please make my room door tag is extremely useless. Why bother providing it in the rooms? Room floor is so dusty, need to call room service twice to get it cleaned. (English understanding of the hotel staff is bad), this issue of english could be countered by extra effort of meeting the customer personally for further clarification but no, they just dont care. Lift is so small and stinks with strong stench of urine smell. Most of the time we used staircase to move around. Water heater not working in my early 3 days of stay. Dear hotel management. This is not up to standards.pleasr do something about it for tge sake of your good business.

Plus: Internet pictures do not match with property at all.

Plus: Receptionist was kind, check in was completed in few minutes only.

Minus: Shower wall corners requires proper cleaning or maintenance.

Plus: Breakfast was very bad, they serve you limited items which has almost no taste, in the same place the people who dont have complimentary breakfast have good food than us. its very bad will never eat there.