The staff was extremely friendly and professional. I am regularly at Hilton hotels, but I was really struck by the friendliness of the staff.
very efficient and friendly staff overall, empathy for guest, swift service
Staff were very good and attentive to all details. All instructions were in German--how to arrange for a wake up call; the directions on the coffee machine in my room. I cannot read German. Staff were always polite and helpful, but some of these I could have done easily for myself. I also wish that there had been a small sundries store for magazines, water, and other small things to purchase.
Nice hotel, good parking and connections, close to center. Some noise from road work, but nothing that the hotel could do about...
The hotel is very close to the city centre and only 36 miles from the Nurburgring
The reception staff were always pleasant and helpful. The room was basic but very nice and clean. Small things like extractor fan in shower room not working. Ice machine provided but not working.
the facillities no
Staff where very curtious, rooms where clean and the location was perfect.
Well run and comfortable hotel The proce was a little high but this may reflect the fact that the hotel was full.
Very peaceful with views of the river Rhine. Good food in restaurant.
Great location; quiet and comfortable, and just a few minutes from the city centre. Staff helpful and pleasant.
Location - on the river, and very close to hotel One of our party for dinner did not receive what they ordered, but the staff made us feel it was our fault and could have been more gracious and customer focused. This was the only bad experience with the hotel staff, otherwise they were excellent.
The service at the hotel is first class. Excellent breakfast options and outstanding restaurant. The views from the breakfast/ restaurant terrace is unbelievable. Well located to get to the city or public transport. The room I was given was extremely small and overlooking the driveway. A problem if you have a long stay like I did of two weeks.
I loved the location on the rhine. My room was not made for my second night stay since they did not complete the room by 3:30 when I came back to my room and after that I went out at about 4:30 and I suppose it was too late for housekeeping - so my bed wasn't made, my towels were changed etc.
Excellent ,friendly service
It was excellent throughout. The breakfast on the terrace is an ideal way to start the day. It was one of my best hotel experiences ever.
The breakfast was really good (as all breakfasts in Germany), the room was clean and modern The hotel is situated on the Rein river and not far from center, but to reach it in the evening is rather dangerous and scary, as there is park, where are no people and lights. There is no free wi-fi in rooms, in the lobby there is a computer but you need to give the receptionist your credit card or passport to use this computer maximum for one hour. The hotel has restaurant but it is always booked, so if you are staying at the hotel, it's not possible to have a lunch or dinner there, the receptionist woman recommended to go to another restaurant about 20-25 minutes away and didn't mention that there is a room food service.... The windows face either the park or river and it's very noisy outside: songs, loud music...
Spaciousness of the room and the interior decoration - fantastic The structural noise - you could not help but hear everything, and there was a constant rumbrling noise. In the morning this was accompanied by a consistent knocking noise. Despite this the experience was fantastic - my wife shares the same opinion
Behaviour of the hotel staff
price, clean, comfort, breakfast, location
I would have liked the use of a fitness room - I had to walk 3km to the nearest one
The reception staff were very, very helpful the price I paid didn't include breakfast
Courteous knowledgable staff. Close to the University of Bonn where my meeting was. The wireless internet did not work well in my room. I had to stand near my room door to get transmisssion. They offered me an ethernet cable.
The area the hotel is in is very nice.
Good location near the city centre, friendly personnel, breakfast OK Small room, extremely slow elevator, bad parking facilities near the hotel (hotel charges 9 euro for its own parking place while the parking outside is free between 18 and 9).
The hotel is in a quiet place and not too far from the city center (just a few bus stops)
Excellent hotel in a charming small town with excellent public transportation. The breakfast was pricey ($19), but very good. The room and bathroom were clean and as spacious as can be expected in a city: not the usual super-tiny Paris hotel room setup. The nearby Poppelsdorfer and grounds add a nice touch. Many nice cafes in immediate area as you step out. Some noise from the motorway this hotel is located on when the window is open, but not enough to be irritating.
President has very friendly staff, nice rooms and good breakfast.
Ett bra hotell med mycket bra läge nära t-bana och 5 min från centrum med t-bana. Lugn och skönt runt hotellet med 5 min gång från Rehnfloden där man kunde promenera eller sitta och ta det lugnt.
Det var dåligt information om hotellrummet då det sa att det skulle vara ett riktigt bra rum som var stor och rymkligt och detta vissade sig felaktig och motsatt. sammt att vi va tvungna att byta rum då sakerna ej fungerade i rummet!
Bikes free of charge, nice breakfast, free wi-fi which worked ok, big room. There was quite a variety in friendliness of the staff. Most were extremely nice and helpful, but not all. For a hotel which claims 24 h room service, serving the guests with even tiny requests was too difficult for one staff member.
I have chosen this hotel due to the location (walking distance from Lange Eugene). The hotel offers a good breakfast, free wi-fi, sauna and what I didn't know before, also a few bikes for free. TV was extremely small, also a room, but everything what I have needed was there. My room was connected with a room next to mine with a balcony.
pleasant staff smell in corridor,
Nice and friendly staff. You can hire a bike to ride through the city Small room - real one place bed :(
The staff were helpful and friendly. The breakfast and breakfast room was nice. The room was clean. I had a room at the front of the hotel which was very noisy. The room was also too hot and the bed too soft.
The breakfast was nice, the bathroom was very clean, and the staff were very helpful. the single room was a bit too small
Cleen hotel, parking place available, staff very frendly everything was OK!
Excellent location; on tram route and close to downtown. Great variety for breakfast, even though we can't eat wheat or dairy. Soy milk was available sometimes, and there was lots of meat slices, fruit, juice, oatmeal, and eggs. Fans in the rooms would be nice as there is no air conditioning, but that is expected in Europe. Since it was hot we had to keep the windows open at night, which was loud even with earplugs.
This is the first choice when I go to Bonn. Friendly staff. Impressive breakfast. And walking distance to the UN. The hotel suits me perfectly. Might be a bit distant from the centre for those going to Bonn for tourism. Also i had poblems getting a spot to park my car in the hotel parking lot as it was full
Very professional personnel
A hotel with character. I liked the design of the rooms. Within walking distance to the Bonn Cathedral and the rest of the city centre.
The hotel had good atmospher. All the morning I got pressure from room services because they tried to come to my room early time everyday.
Original room very small, before we asked for a decent sized one. The "restaurant" is two doors away. Breakfast is in an airless basement. Poor service at breakfast.
I was staying for four days and it was a pleasant experience. The staff were very friendly and did what they could to help me. The bed was comfortable and was very clean. The breakfast was standard fair of a buffet contienental with some hot food, like eggs, sausage and the like. They offered to give me a wake up call before I asked, which I found very attentive and always a smile and a hello. There is no free wifi, which is a shame. I was originally given a tiny room which I said no to and then another with two single beds, again not suitable for the money I was paying until they gave me a normal size room. The decor could be brought up to date a bit, as the reception was very nice, but the rest does need a bit of change especially at this price. The coffee wasn't great also in the morning, but that is probably just German coffee for you, so can't complain on that.
The room was large and clean, the breakfast buffet had a large selection of items, staff was friendly and efficient. The location was a bit of a hike from the railway station and from the downtown attractions.
No internet access makes this hotel the bottom of my list. And this is supposed to be business hotel!?!
Breakfast was Ok. Close to the city center No internet available. Rooms very small. High price. Absolutely not worth the money. Although it had very convenient location for me, I will not stay again.
The clean facilities and very nice and quiet ambiance. Lovely stay.
Breakfast was fantastic!!! Staff could not help with internet nor money exchanges on weekends. No hair dryers. People talking & smoking outside my door every evening (10pm-12 midnight)
Utmärkt läge vid Hbf, nära till restauranger, fin frukost, stort och trevligt rum Nattreceptionisten borde byta jobb, har aldrig upplevt buttrare kille. Glasdörr till toaletten är en litet märklig lösning, man har uppsikt över sängarna från "tronen".
Superbt läge i anslutning till gågata samt mittemot stationen. Stort luftigt rum med air condition. Vi fick ett 4-bäddsrum trots att vi bokat 3-bädds. Mycket fräscht badrum. Jättebra frukost, möjlighet att sitta ute på terrass på taket. Ingenting. Det blev dock ganska dyrt att parkera, 3 euro per timme från 9 till 19, därefter endast 1 euro för hela natten. Parkeringshuset låg dock nära hotellet.
För mig var hotellet perfekt eftersom det låg nära Bonn Hauptbahnhof. Frukosten var dessutom exellent. Nej.
Excellent service, friendly staff, great location, lovely breakfast. Could not use international calling cards from my room.
Spacious, very clean, large room. Very helpful with internet.
A good clean friendly hotel with an excellent breakfast included in the price.
very friendly and family run. we have visited several times and would certainly recommend it .
Whole experience of hotel,good central location, secure parking,good breakfast,spotless room, helpful friendly staff. Triple room had two bedrooms.
Very conveniently situated for the city but quiet. Staff veryhelpful (re-arranged for us to have one room throughout when we decided to stay five nights instead of one.) No adverse comment.
location excellent and the staff are very friendly and helpful
It was a very good location, breakfast was good, and hotel was clean. Our three night stay was very enjoyable until our last two min"s in building during check out, staff member was very rude, and nasty, was very dissapointed, and shocked, all other staff were vvvv helpfull and plesent.
Friendlyness of all the staff. Would stay at this hotel again if we visit Bonn Nothing
Everyone was amazing. The hotel staff were incredibly helpful and very friendly. The daily breakfast was delightful!! A fantastic location very close to the city centre and great rates.
The safe neighbourhood was great. Also conveniently close to the bus route in both directions. Nice quiet area - close to walks into the mountainside, even though I was at conference and didn't have time for this. Just one thing - on arrival over weekends, no staff to open and it was not clear who to phone for the key. Especially when the confirmation stated openeing hours to be till 22:00 and not 18:00 - I assumed I would be in time - I arrived just after 18:00 and had to phone the other hotel for keys - and my phone didn't have voice roaming, had to phone at the friendly staff at the Greek Restaurant down the road.
The staff at the reception was very friendly and helpful, the rooms are having a pleasant atmosphere, breakfast had a good variety. All in all, the hotel is recommendable.
Good breakfast and careful personnel. Inexpensive, appropriate for students. There modest, a very little room (apr.12 m.), but accurate. On Saturdays reseption closed after 19pm.
Trevligt och vänligt bemötande, lugnt, mycket bra frukost. Inget.
Rummen var bra och frukosten ok. Vi hade meddelat att vi skulle komma sent. Ändå vägrade man att släppa in oss då vi anlände kl.22.50. Vi fick ringa på 10ggr innan man motvilligt öppnade för oss. Detta drog dessvärre ner hela intrycket av Hotellet.
Very nice facility and close to many sites in the city. Clean, comfortable room.
The location super close to the city and the main train station is perfect, especially if you need to travel to "Messe Koeln" (within 30min). The rooms are rather big and clean. Breakfast is fresh and offers a lot. Pretty warm rooms. Opening a window is not an option due to the noise of the train station. The taste of the coffee was not hot and not very tasty. Even with only few people having breakfast we had to ask for coffee severals times. All in all the staff was moderate polite but nothing more. Parking in the hotel is very expansive and the free wifi is only working in slow motion.
The location of room is amazing. In the city center. Our room was in front of railway station. So you can hear the trains and the announcement.
staff helpful and nice, convenient location (next to train station), wonderful breakfast, bright and comfortable room and bed. extremely slooooooow wifi, otherwise option to upgrade to faster wifi unreasonably expensive.
Välskött enkelt familjeägt Hotell, bra frukost och trevligt bemötande. Ligger bra till i Bonn. Enormt mycket plastblommer, men det är ju tydligen ä'garnas smak...
Närheten till stadskärnan och en bra parkering.
Skön säng, bra frukost Det luktade lite unket från toaletten, gammal och tråkig inredning, kallt!
service/ location no hair dryer
Self check in was really good. It calls B&B but the breakfast was not included in the price, we had to pay 7 per person for a very basic breakfast, I think they can better the food selection and quality.The kids were not happy with the breakfast so we had to go somewhere else.
Vi visste vad det var, vi nhar varit där förut, kom ihåg Holiday Inns gamla ordstäv: "The best surprise is no surprisw"
Trevlig, kunnig serviceminded personal. Mycket bra frukost, snabb betjäning, bra garage, bra cityläge, tysta rum, rent och städat, bra prismässigt.
big rooms, parking available standard dull hotel interior
Hotel Zur Post is clean, cosy and gives good value for money.
Helpful, intelligent staff who were quick to see your needs and a splendid, wide-ranging breakfast selection. It was within five minutes of frequent tram connections into Bonn and only 20 minutes from the Cologne/Bonn Airport. Rooms had recently been refurbished to the highest standards with large bathroom and bedroom. Could have done with a little more drawer space.
Very friendly resteraunt staff - real "home from home" No coffee making facilities in room. Not essential but nice to have.
Staff went out of their way trying to be helpful. Breakfast was great and the dining room and reception were lovely!
the owner the extra charge for the internet
room was comfortable and clean. Facilities were excellent. Breakfast was also great each day.
We booked this hotel because we wanted to spend most of our time in Cologne, so would be a place only to sleep. However it was a great surprise, the staff was really helpful, the room was spotless and comfortable. The breakfast was amazing, so delicious. More than that, it was cheaper than Ibis. If you are by car and want to visit Cologne, this place is the best choice.
The hotel was excellent in terms of location, staff and facilities. Rooms were very nice with lots of space. The hotel staff was very friendly and helpful and the breakfast was very good.
Excellent meals and roomy comfortable rooms Hotel was not easy to identify when driving to it, little to no parking, need to walk outside from buildings to restaurant.
Don´t accept AMEX
Bra, enkelt men funktionellt hotell!
Jag var tvungen att checka ut mycket tidigt vilket gjorde att jag missade frukosten, men jag fick med mig ett frukostpaket med mackor, juice, frukt och Ritter. Morgonen räddad. Det plus dygnet-runt-öppen reception, suberbt läge i centrum, schysst personal och bra frukostbuffé drar betyget mot perfekt.