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The staff was extremely friendly and professional. I am regularly at Hilton hotels, but I was really struck by the friendliness of the staff.
very efficient and friendly staff overall, empathy for guest, swift service
Nice hotel, good parking and connections, close to center. Some noise from road work, but nothing that the hotel could do about...
The hotel is very close to the city centre and only 36 miles from the Nurburgring
the facillities no
Staff were very good and attentive to all details. All instructions were in German--how to arrange for a wake up call; the directions on the coffee machine in my room. I cannot read German. Staff were always polite and helpful, but some of these I could have done easily for myself. I also wish that there had been a small sundries store for magazines, water, and other small things to purchase.
Staff where very curtious, rooms where clean and the location was perfect.
Well run and comfortable hotel The proce was a little high but this may reflect the fact that the hotel was full.
The reception staff were always pleasant and helpful. The room was basic but very nice and clean. Small things like extractor fan in shower room not working. Ice machine provided but not working.
Like the remote location on the Rhine, great staff, unique hotel, my choice when traveling in this part of Germany.
Free minibar! Excellent views of the Rhein, nice people. The hotel is getting old, and I think the prices are a bit too high for what it is.
It was rainy when I arrived at 8 PM so I can get to see beautiful scenery along the River Rheine until the next morning for breakfast. Worth it! My room is clean and quiet which is most important for me.
The ease we came off the Koln Dusseldorfer boat and walked there. We could also walk to the ferry link to Konigswinter and loved the trip up the Drachenfels. This was part of our rail trip across German historical towns like Koln and Aachen. Hotel view over Rhine was gorgeous. Very easy for Rhine cruising. n/a
The hotel gardens are used for late night functions. The rooms adjacent to the gardens are not soundproofed and amplified music into the early hours is hardly conducive to a good night's rest and definitely not within keeping of a hotel with the reputation of the Dreesen. A written complaint was filed during my stay. Unless the situation is rectified, it would be difficult to make a recommendation
Incredible location in a luxurious hotel. Spacy and comfortable rooms.
Its staff. Also it's fine, elegant and has an excellent location. No.
The view - right on the Rhine.
everything about this hotel was just excellant from the arrival to departure and upgrade also champ. because it was our anniversary, evening meal and breakfast 1st class no but the was no internet connections and I think that this is important when travelling but did not cause us hardship
The location of room is amazing. In the city center. Our room was in front of railway station. So you can hear the trains and the announcement.
The location super close to the city and the main train station is perfect, especially if you need to travel to "Messe Koeln" (within 30min). The rooms are rather big and clean. Breakfast is fresh and offers a lot. Pretty warm rooms. Opening a window is not an option due to the noise of the train station. The taste of the coffee was not hot and not very tasty. Even with only few people having breakfast we had to ask for coffee severals times. All in all the staff was moderate polite but nothing more. Parking in the hotel is very expansive and the free wifi is only working in slow motion.
Very nice facility and close to many sites in the city. Clean, comfortable room.
staff helpful and nice, convenient location (next to train station), wonderful breakfast, bright and comfortable room and bed. extremely slooooooow wifi, otherwise option to upgrade to faster wifi unreasonably expensive.
Ett bra hotell med mycket bra läge nära t-bana och 5 min från centrum med t-bana. Lugn och skönt runt hotellet med 5 min gång från Rehnfloden där man kunde promenera eller sitta och ta det lugnt.
Det var dåligt information om hotellrummet då det sa att det skulle vara ett riktigt bra rum som var stor och rymkligt och detta vissade sig felaktig och motsatt. sammt att vi va tvungna att byta rum då sakerna ej fungerade i rummet!
Great location; quiet and comfortable, and just a few minutes from the city centre. Staff helpful and pleasant.
It was excellent throughout. The breakfast on the terrace is an ideal way to start the day. It was one of my best hotel experiences ever.
The service at the hotel is first class. Excellent breakfast options and outstanding restaurant. The views from the breakfast/ restaurant terrace is unbelievable. Well located to get to the city or public transport. The room I was given was extremely small and overlooking the driveway. A problem if you have a long stay like I did of two weeks.
Spaciousness of the room and the interior decoration - fantastic The structural noise - you could not help but hear everything, and there was a constant rumbrling noise. In the morning this was accompanied by a consistent knocking noise. Despite this the experience was fantastic - my wife shares the same opinion
Excellent ,friendly service
I loved the location on the rhine. My room was not made for my second night stay since they did not complete the room by 3:30 when I came back to my room and after that I went out at about 4:30 and I suppose it was too late for housekeeping - so my bed wasn't made, my towels were changed etc.
Location - on the river, and very close to hotel One of our party for dinner did not receive what they ordered, but the staff made us feel it was our fault and could have been more gracious and customer focused. This was the only bad experience with the hotel staff, otherwise they were excellent.
The breakfast was really good (as all breakfasts in Germany), the room was clean and modern The hotel is situated on the Rein river and not far from center, but to reach it in the evening is rather dangerous and scary, as there is park, where are no people and lights. There is no free wi-fi in rooms, in the lobby there is a computer but you need to give the receptionist your credit card or passport to use this computer maximum for one hour. The hotel has restaurant but it is always booked, so if you are staying at the hotel, it's not possible to have a lunch or dinner there, the receptionist woman recommended to go to another restaurant about 20-25 minutes away and didn't mention that there is a room food service.... The windows face either the park or river and it's very noisy outside: songs, loud music...
Very peaceful with views of the river Rhine. Good food in restaurant.
Jag var tvungen att checka ut mycket tidigt vilket gjorde att jag missade frukosten, men jag fick med mig ett frukostpaket med mackor, juice, frukt och Ritter. Morgonen räddad. Det plus dygnet-runt-öppen reception, suberbt läge i centrum, schysst personal och bra frukostbuffé drar betyget mot perfekt.
Bra, enkelt men funktionellt hotell!
Don´t accept AMEX
Self check in was really good. It calls B&B but the breakfast was not included in the price, we had to pay 7 per person for a very basic breakfast, I think they can better the food selection and quality.The kids were not happy with the breakfast so we had to go somewhere else.
service/ location no hair dryer
Spacious rooms; very clean; contemporary and essential furniture; hi-def tv; spacious bathroom; and spacious dining room. Part of the hotel is a former Seminar, which blends very well with an adjacent modern building, where many of the rooms are located. From the street entrance to the lobby you have to climb a few steps. It would be helpful to have a ramp, or a lift, specially when you carry your luggage.
spacious room, friendly and informative staff, convenient location, excellent breakfast
Very spacious, excellent breakfast.
The place is modern, quiet, and ample. The rooms are spacious, very clean, and with nice views of either the garden or the street. The bathroom is very big. The hotel is just a couple of blocks from the central train/subway station, which his very handy. As an incentive for business travelers, the hotel manager should buy more iron and iron boards, since there are very few there. As a tourist I wouldn't need them, but as a business traveler, they are very useful.
Utmärkt läge vid Hbf, nära till restauranger, fin frukost, stort och trevligt rum Nattreceptionisten borde byta jobb, har aldrig upplevt buttrare kille. Glasdörr till toaletten är en litet märklig lösning, man har uppsikt över sängarna från "tronen".
Superbt läge i anslutning till gågata samt mittemot stationen. Stort luftigt rum med air condition. Vi fick ett 4-bäddsrum trots att vi bokat 3-bädds. Mycket fräscht badrum. Jättebra frukost, möjlighet att sitta ute på terrass på taket. Ingenting. Det blev dock ganska dyrt att parkera, 3 euro per timme från 9 till 19, därefter endast 1 euro för hela natten. Parkeringshuset låg dock nära hotellet.
För mig var hotellet perfekt eftersom det låg nära Bonn Hauptbahnhof. Frukosten var dessutom exellent. Nej.
The hotel is in a quiet place and not too far from the city center (just a few bus stops)
Good location near the city centre, friendly personnel, breakfast OK Small room, extremely slow elevator, bad parking facilities near the hotel (hotel charges 9 euro for its own parking place while the parking outside is free between 18 and 9).
Excellent hotel in a charming small town with excellent public transportation. The breakfast was pricey ($19), but very good. The room and bathroom were clean and as spacious as can be expected in a city: not the usual super-tiny Paris hotel room setup. The nearby Poppelsdorfer and grounds add a nice touch. Many nice cafes in immediate area as you step out. Some noise from the motorway this hotel is located on when the window is open, but not enough to be irritating.
The reception staff were very, very helpful the price I paid didn't include breakfast
Courteous knowledgable staff. Close to the University of Bonn where my meeting was. The wireless internet did not work well in my room. I had to stand near my room door to get transmisssion. They offered me an ethernet cable.
President has very friendly staff, nice rooms and good breakfast.
price, clean, comfort, breakfast, location
The area the hotel is in is very nice.
I would have liked the use of a fitness room - I had to walk 3km to the nearest one
Behaviour of the hotel staff
Trevlig, kunnig serviceminded personal. Mycket bra frukost, snabb betjäning, bra garage, bra cityläge, tysta rum, rent och städat, bra prismässigt.
Vi visste vad det var, vi nhar varit där förut, kom ihåg Holiday Inns gamla ordstäv: "The best surprise is no surprisw"
Great price, comfortable room, friendly staff the toilet was a little small
Room was comfy and great value for money. We were very pleased. Helpful staff & decent breakfast!! Location is a bit out of the way from the Hauptbahnhof, though very handy for getting the airport bus to Köln-Bonn airport.
The evening receptionist was a joy to talk to and had very helpful information. There should have been a washcloth in the bathroom.
The clean facilities and very nice and quiet ambiance. Lovely stay.
No internet access makes this hotel the bottom of my list. And this is supposed to be business hotel!?!
The hotel had good atmospher. All the morning I got pressure from room services because they tried to come to my room early time everyday.
Original room very small, before we asked for a decent sized one. The "restaurant" is two doors away. Breakfast is in an airless basement. Poor service at breakfast.
Breakfast was fantastic!!! Staff could not help with internet nor money exchanges on weekends. No hair dryers. People talking & smoking outside my door every evening (10pm-12 midnight)
A hotel with character. I liked the design of the rooms. Within walking distance to the Bonn Cathedral and the rest of the city centre.
I was staying for four days and it was a pleasant experience. The staff were very friendly and did what they could to help me. The bed was comfortable and was very clean. The breakfast was standard fair of a buffet contienental with some hot food, like eggs, sausage and the like. They offered to give me a wake up call before I asked, which I found very attentive and always a smile and a hello. There is no free wifi, which is a shame. I was originally given a tiny room which I said no to and then another with two single beds, again not suitable for the money I was paying until they gave me a normal size room. The decor could be brought up to date a bit, as the reception was very nice, but the rest does need a bit of change especially at this price. The coffee wasn't great also in the morning, but that is probably just German coffee for you, so can't complain on that.
The room was large and clean, the breakfast buffet had a large selection of items, staff was friendly and efficient. The location was a bit of a hike from the railway station and from the downtown attractions.
Breakfast was Ok. Close to the city center No internet available. Rooms very small. High price. Absolutely not worth the money. Although it had very convenient location for me, I will not stay again.
Very professional personnel