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The breakfast was really good (as all breakfasts in Germany), the room was clean and modern The hotel is situated on the Rein river and not far from center, but to reach it in the evening is rather dangerous and scary, as there is park, where are no people and lights. There is no free wi-fi in rooms, in the lobby there is a computer but you need to give the receptionist your credit card or passport to use this computer maximum for one hour. The hotel has restaurant but it is always booked, so if you are staying at the hotel, it's not possible to have a lunch or dinner there, the receptionist woman recommended to go to another restaurant about 20-25 minutes away and didn't mention that there is a room food service.... The windows face either the park or river and it's very noisy outside: songs, loud music...
Location - on the river, and very close to hotel One of our party for dinner did not receive what they ordered, but the staff made us feel it was our fault and could have been more gracious and customer focused. This was the only bad experience with the hotel staff, otherwise they were excellent.
It was excellent throughout. The breakfast on the terrace is an ideal way to start the day. It was one of my best hotel experiences ever.
Great location; quiet and comfortable, and just a few minutes from the city centre. Staff helpful and pleasant.
Spaciousness of the room and the interior decoration - fantastic The structural noise - you could not help but hear everything, and there was a constant rumbrling noise. In the morning this was accompanied by a consistent knocking noise. Despite this the experience was fantastic - my wife shares the same opinion
Very peaceful with views of the river Rhine. Good food in restaurant.
The service at the hotel is first class. Excellent breakfast options and outstanding restaurant. The views from the breakfast/ restaurant terrace is unbelievable. Well located to get to the city or public transport. The room I was given was extremely small and overlooking the driveway. A problem if you have a long stay like I did of two weeks.
Excellent ,friendly service
I loved the location on the rhine. My room was not made for my second night stay since they did not complete the room by 3:30 when I came back to my room and after that I went out at about 4:30 and I suppose it was too late for housekeeping - so my bed wasn't made, my towels were changed etc.
Det var dåligt information om hotellrummet då det sa att det skulle vara ett riktigt bra rum som var stor och rymkligt och detta vissade sig felaktig och motsatt. sammt att vi va tvungna att byta rum då sakerna ej fungerade i rummet!
Ett bra hotell med mycket bra läge nära t-bana och 5 min från centrum med t-bana. Lugn och skönt runt hotellet med 5 min gång från Rehnfloden där man kunde promenera eller sitta och ta det lugnt.
Vi visste vad det var, vi nhar varit där förut, kom ihåg Holiday Inns gamla ordstäv: "The best surprise is no surprisw"
Trevlig, kunnig serviceminded personal. Mycket bra frukost, snabb betjäning, bra garage, bra cityläge, tysta rum, rent och städat, bra prismässigt.
wireless easy and effective, stuff helpful even during night
Location near the city, Second time we have stayed in an apartment and the privacy, comfort and space are all spot on. Nice breakfast with freshly cooked eggs to order. Modern room with good TV and music system and small kitchen. Found with Sat Nav, might be difficult without it. Location is a buy-off with ease of parking but we have managed to park each time.
The staff at the hotel are very friendly and helpful. Our room was quite large for European standards. It contained a refrigerator which we did not expect to have... Overall, we had a comfortable and enoyable stay. The breakfast was 6 euro/person and quite substantial and worth it. I would definitely stay at the Mercedes again.
location is good
It was a very comfortable quiet hotel, enjoyable breakfast no lift
Very clean and renewed recently. little expensive and no 24 hours reception.
very close to city centre but still quiet location
The room was very quite, the breakfast was very good and diversifay -
Very pleasant hotel in the center of Bonn near the metro-station Juridicum. Good atmosphear to relax and sleep. The staff is very helpfull and polite. Breakfast was also good and not too simple for 6 Euro.
The room smelled of smoke
Very central and easy to find. very comfortable. Cost more than they originally quoted. They charged me for single use of double room when I had asked for two single rooms. I didn't ask for a double room and felt they shouldn't have charged me for this as it was their choice not mine.
comfort, convenience no
excellent room, close to centre small bathroom although sufficient
Cleanliness and near the train station
there was no elevator. i had to go stairs with my big buggage.