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staff helpful and nice, convenient location (next to train station), wonderful breakfast, bright and comfortable room and bed. extremely slooooooow wifi, otherwise option to upgrade to faster wifi unreasonably expensive.
The location super close to the city and the main train station is perfect, especially if you need to travel to "Messe Koeln" (within 30min). The rooms are rather big and clean. Breakfast is fresh and offers a lot. Pretty warm rooms. Opening a window is not an option due to the noise of the train station. The taste of the coffee was not hot and not very tasty. Even with only few people having breakfast we had to ask for coffee severals times. All in all the staff was moderate polite but nothing more. Parking in the hotel is very expansive and the free wifi is only working in slow motion.
The location of room is amazing. In the city center. Our room was in front of railway station. So you can hear the trains and the announcement.
Very nice facility and close to many sites in the city. Clean, comfortable room.
Very peaceful with views of the river Rhine. Good food in restaurant.
Great location; quiet and comfortable, and just a few minutes from the city centre. Staff helpful and pleasant.
I loved the location on the rhine. My room was not made for my second night stay since they did not complete the room by 3:30 when I came back to my room and after that I went out at about 4:30 and I suppose it was too late for housekeeping - so my bed wasn't made, my towels were changed etc.
Excellent ,friendly service
Spaciousness of the room and the interior decoration - fantastic The structural noise - you could not help but hear everything, and there was a constant rumbrling noise. In the morning this was accompanied by a consistent knocking noise. Despite this the experience was fantastic - my wife shares the same opinion
The service at the hotel is first class. Excellent breakfast options and outstanding restaurant. The views from the breakfast/ restaurant terrace is unbelievable. Well located to get to the city or public transport. The room I was given was extremely small and overlooking the driveway. A problem if you have a long stay like I did of two weeks.
The breakfast was really good (as all breakfasts in Germany), the room was clean and modern The hotel is situated on the Rein river and not far from center, but to reach it in the evening is rather dangerous and scary, as there is park, where are no people and lights. There is no free wi-fi in rooms, in the lobby there is a computer but you need to give the receptionist your credit card or passport to use this computer maximum for one hour. The hotel has restaurant but it is always booked, so if you are staying at the hotel, it's not possible to have a lunch or dinner there, the receptionist woman recommended to go to another restaurant about 20-25 minutes away and didn't mention that there is a room food service.... The windows face either the park or river and it's very noisy outside: songs, loud music...
It was excellent throughout. The breakfast on the terrace is an ideal way to start the day. It was one of my best hotel experiences ever.
Location - on the river, and very close to hotel One of our party for dinner did not receive what they ordered, but the staff made us feel it was our fault and could have been more gracious and customer focused. This was the only bad experience with the hotel staff, otherwise they were excellent.
Jag var tvungen att checka ut mycket tidigt vilket gjorde att jag missade frukosten, men jag fick med mig ett frukostpaket med mackor, juice, frukt och Ritter. Morgonen räddad. Det plus dygnet-runt-öppen reception, suberbt läge i centrum, schysst personal och bra frukostbuffé drar betyget mot perfekt.
Bra, enkelt men funktionellt hotell!
Don´t accept AMEX
Utmärkt läge vid Hbf, nära till restauranger, fin frukost, stort och trevligt rum Nattreceptionisten borde byta jobb, har aldrig upplevt buttrare kille. Glasdörr till toaletten är en litet märklig lösning, man har uppsikt över sängarna från "tronen".
För mig var hotellet perfekt eftersom det låg nära Bonn Hauptbahnhof. Frukosten var dessutom exellent. Nej.
Superbt läge i anslutning till gågata samt mittemot stationen. Stort luftigt rum med air condition. Vi fick ett 4-bäddsrum trots att vi bokat 3-bädds. Mycket fräscht badrum. Jättebra frukost, möjlighet att sitta ute på terrass på taket. Ingenting. Det blev dock ganska dyrt att parkera, 3 euro per timme från 9 till 19, därefter endast 1 euro för hela natten. Parkeringshuset låg dock nära hotellet.
Trevlig, kunnig serviceminded personal. Mycket bra frukost, snabb betjäning, bra garage, bra cityläge, tysta rum, rent och städat, bra prismässigt.
Vi visste vad det var, vi nhar varit där förut, kom ihåg Holiday Inns gamla ordstäv: "The best surprise is no surprisw"
Hotellet har ett mycket centalt läge, mitt i gamla sta'n. Priset var rimligt och frukosten var helt OK. Hotellet var inte särskilt fräscht. Heltäckningsmattorna såg ut som om de hade varit med under många årtionden.
Det var ett bra läge. Inget speciellt att anmärka på.
Bra läge. Man kunde inte betala med kort! Besvärligt
there was no elevator. i had to go stairs with my big buggage.
excellent room, close to centre small bathroom although sufficient
Very central and easy to find. very comfortable. Cost more than they originally quoted. They charged me for single use of double room when I had asked for two single rooms. I didn't ask for a double room and felt they shouldn't have charged me for this as it was their choice not mine.
Cleanliness and near the train station
comfort, convenience no
Ett litet hotell med närhet till centralstationen och centrum med lummiga parker, inget störande nattliv.
Centralt läge med bara några minuters promenad till centrum och sevärdheter. Nära till alla kommunikationer. Inte helt lätt med engelskan på kvällstid.