Warwick Brussels

Trevligt, elegant

Frukosten ingick inte i priset utan kostade 29 euro, mycket dyrt.

Fick ett mysigt hörnrum med stora fönster, bra läge.

Otrevlig och icke serviceminded personal. Skulle av den anledningen inte rekommendera detta hotell.

Service och kvalitet

Det utlovade fria datanätverket per kabel fungerade int och jag fick i stället ett gratis abonneman på det trådlösa nätverket. Det var mycket långsamt.

Bra var baren och rest Chutney där även personalen var vänlig och effektiv. Läget utmärkt. Receptionspersonalen ok.

Dålig room service. Ingen fungerande vattenkokare. Fick kaffebryggare (som inte fungerade) med Nescafé vilket sedan ej fylldes på trots påstötningar. Ibland hanns ej städning av rummen med före kl 14.

Centralt läge, hjälpsam personal, fridfullt

Att jag av misstag använde koffeinfritt nes-kaffe. Men det var ju inte hotellets fel direkt.

I thought the breakfast was nice, and the beds were comfortable.

I had to ask to switch my room twice as I found the rooms depressing and not light or big enough. The room temperature was very cold and I had to ask for a space heater. I found some concierges helpful; others not. The food in their restaurant was not good and I had an issue with something I ordered. I also wished they had made laundry service available. The lobby is very cold and shuts down early, and there is no where to have a drink, read and relax. The bathroom smelled very funny, and I could not get them to fix this. I also received no offer of help with my luggage when I called down to say I was checking out. Overall, this hotel needs updating and to be much more cozy, light and guest friendly. There is a lot they could do to improve.

Hotel is very well located in the city center - ideal for tourists.

Just couple of things spoiled whole Brussels experience: 1 - Discovered there were no towels in bathroom right after taking a shower, 2 - Late evening food from room service was foxy - a complete shame for a 4 star hotel.

The bed was not very comfortable which is dissapointing from a hotel of this standard

Excellent location just around corner from The Grand Place

Reception staff somewhat unhelpful but the concierge and staff very helpful and informative.