The location of the hotel, it is on the most beautiful beach. We visit the hotel regularly. N/A
Very good location and friendly staff. You need to cross the street in order to get to the beach.
the people , the comfort , the location , the view all is perfect dining room and terrace facilities needs to be updated .
The location is great, right on the beach.
The convenience of the beach and eating establishments. Rooms are clean and bathroom is first class. Pillows could be more plump.
We were made welcome, given a very comfortable room with fantastic views over the beach. Breakfast was very good but the dining room seemed a bit canteen like.
The location and facilities were very good. I also very much appreciated the bottle of wine and dessert being placed in my room on my birthday - my thanks to the management and staff Perhaps some of the staff could work on their friendliness - perhaps it is just the cultural diffrence (New Zealand and Spain) - very few of the staff ever smiled when being greeted or greeting us.
Reception staff were excellent on the day. Rooms looked tired and in need of refurbishment.
Parking facilities. Convinient for beach, resturants and city centre
Wonderful location opposite beach with night street market in front of the hotel and choice of great restauants. Easy to get about with buses.
value for money, breakfast, rooms far from historical center
Good location, clean tidy and quiet room, close to amenities, hassle free stay. No tea/coffee making facility in room
The room was a good size and the beds were very comfortable. The design of the foyer was odd. Instead of opening out into the hotel, it seemed to get smaller.
room was very clean and cool, confortable bed and amazing shower when we arrived we were given a set of keys that didnt work, i asked for another set of keys that also didnt work, the third ones were ok but we were asked to leave them at reception every time. also on the last night the window kept opening all night due to the wind, apart from this i couldnt really fault this hotel
the staff were super friendly
Convenient for the beach. Bathroom doors were made of tinted glass. You could see through them.
Beach nearby, easy access to everywhere, very helpful staff, good view from our room Never managed to connect to the internet, we didnt have a double bed but two beds pushed together
Good location. Smelly smokey rooms & lights in the corridors are very inadequate - it's to dark!
The friendliness and helpfulness of the staff. Good location. Room 411 unpleasant view from window of peoples washing hanging from the balconies of their flats.
It was about a 7 minute walk to the beach. Very nice rooms, though a little small for 3 adults and a baby. Everything was new and clean. The hotel staff was very helpful. Great breakfast! The hotel is not close to the "touristy" parts of Cadiz. Not a whole lot of restaurants really close by. The hotel rooms are only meant for 2 people.
Nära till de båda bästa sandbadstränderna. Nära gamla stan. Gångavstånd till det mesta som man kan tänkas vara intresserad av som storstads/eller badturist. Fri internet. Mycket god och varierad frukostbuffé! Supertrevlig personal! Stora breda sängar! Vad mer kan man önska sig? Till det hotellet återvänder vi gärna.
Bra service, nära till sevärdheter, nära till havet och stranden
Bra beläget på huvudgatan intill gamla staden. Fin strand alldeles bakom hotellet. Hotellet lånade ut badhanddukar fritt att ta med till stranden. Goda parkeringsmöjligheter i garage under hotellet.
Hotellpersonal är professionela och effektiva med bra språkkunskaper. Stort och fint hotell, dock själva byn var lite besvikelse. Hade bröloppsfest och var lite högljud, med slutade vid ca 24 så det var ok
Närhet till gamla delen av el puerto de santa maria.Kultur. Hotelets historik, fantastisk interiör. Förstår aldrig varför hotelpersonalen var så kyliga och distanserade??! Inte ett leende! Rummen var inrökta och utan balkong, mycket lyhörd. Personalen talade dåligt engelska och med sin atityd bidrog till att vi kände oss osynliga som gäster. Det var mest spansktalande gäster som prioriterades. Fick inte rum med balkon som vi hade önskat.Blev informerade om; För att vi ska få detta begärde receptionisten 25 euro extra per rum!?
Mycket bra frukost. Centralt läge
Vackert hotel Røkrummen stinker (som førvæntat) men nær man har bestællt røkfritt var det inte så himla kul....
Bra läge, till restauranger och sevärdheter. Boende i historisk miljö, rymligt rum med stora sängar och stort badrum. God frukostbuffé. Bra garageplats under hotellet, lätt att stanna utanför vid ankomsten.God valuta för pengarna. Liten gammalmodig TV.
Det låg på bra avstånd från både bussar och strandområde med bra restauranger. Frukosten skulle kunna vara mera varierad. Det fanns saker på menyn som man inte kunde få ex. yoghurt naturell m.m.
Bodde bara där en natt av 13. Så kan tyvärr inte ge en så bra bild av hotellet men det kändes i alla fall helt och rent det jag såg. Besök ej tillåtet.. var som på ett sjukhus. Besökstid på en timme endast under eftermiddagen. Annars skulle de ta ut en avgift. Hade övernattning skett så hade jag förstått detta helt och hållet. Men avgift för att en vän skulle stanna längre än en timme? Kan även säga att jag informerade personalen om att min vän hade egen lägenhet inte långt ifrån hotellet.
Mycket trevlig och hjälpsam personal. Bra priser.
Bra korrekt service/hotell-personal. Bra information om begivenheter.
Ett bra hotell nära stranden och bussar och restauranger. Trevlig personal. Rent och snyggt. Nej
Everything, it was an excellent hotel, with a huge and comfortable room. Real value for money. Excellent hotel stuff, especially the receptionist.
All of the staff were very helpful. Hotel was comfortable and food was very good Rather a long way from the old town. It took and hour each way to walk
vast room, very comfortable, with very good quality for money. services and staff of very good level just a little bit difficult to locate
peaceful/ good food/excellent service/good value no
Relax and budget
The hotel is a bit 'strange', in the beginning we felt like we were all alone, but then it seemed that there are also appartments with a very large pool. Rooms are spacious, but beds are hard. Large bathrooms. Nobody explained us anything, so we checked it out ourselves. Personnel is not really friendly, especially at breakfast. Airco was broken for three days and same period they asked us to shut windows during night because of fumidation of gardens. Strange timing. Hard beds.
We visited the hotel for my wifes 60th birthday - we could not have wished for a more perfect setting. The bedroom was large and very comfortable. The staff friendly and attentive and the gardens were magnificent, The food was excellent and good value for money. We will certainly stay there again and would recommend it to anyone who wants somewhere special.
The rooms and facilities including the different swimmingpools were very good. Also the location is perfect with only 1-2 minutes drive to a fantastic beach. They should have better wireless internet connection. We had to use a cable in the room. Only staff working in the reception spoke/understood english.
Perfekt läge nära hamnen och city Fräscht och snyggt. Garaget var mycket trångt och passar bäst till småbilar
centralt läge och bra med familjerum. frukostbuffen saknade varma rätter. Oengagerad serveringspersonal vid frukost.
Jag fick plocka igenom 6 tallrikar på frukosten innan jag hittade en som var ren!!!! Skaffa bättre diskmaskin.
Motsvarade mina förväntningar beträffande läge och komfort
Utmärkt bra hotel, centralt med närhet till den långa strandpromenaden, buss alldeles utanför, utmärkt rum, parkering alldeles utanför lite mager frukost
Det var läget som var centralt, men lugnt.
Bra hotell till rimligt pris och hyfsat centralt.
Trevlig personal. Fina rena rum. Bra läge ur trafiksynpunkt, bara lätt störning av den mycket intensiva trafiken på huvudgatan. Frukosten var i tråkigaste laget, inget pålägg , bara en marmeladpaket och plastinslagna sockerkakor. Personalen är dåliga på engelska.
Clean, modern hotel. The fresh fruit and water in the corridors was an excellent touch, and highlights excellent customer service. Not enough information supplied about local area, bathrooms are a little adventurous with the glass walls, it was fine for us but may be a little disconcerting for friends or new couples!
staff in general very friendly, very good facilities,nice location... i called three times to try to get an extra bed and noone was able to give me an answer, they never contacted me back to confirm this even though i especifically asked to get in contact with me so that we could book an extra room somewhere else.There was an obvious lack of organization between the staff.
Good hotel in the center of San Fernando. It is necessary take the car to go to the sea side in 5 minutes. The personal was vary polite.
Freebies Noisy & Small Room
Trivsamt hotell, härlig utsikt, härligt att bada i polen med utsikt över havet, Bra läge med närhet att promenera i gamla stan. Stressad personal i baren=dålig service. Dyr frukostbuffé.
Balkong med härlig utsikt mot solnedgången i Atlanten, snyggt och rent badrum och helt OK rum. Första morgonens frukost underbar, andra morgonen måste kocken ha haft en dålig natt för urvalet var mycket sämre. Gratis parkering på hotellets gård. Något sterila och dystra allmänna utrymmen men inget att bry sig om eftersom man ändå inte häckar i lobbyn... Poolen har sett sina bästa dar.
Hotellet är fint och frukostbuffén är underbar men vissa av rummen känns väldigt omoderna och slitna.
The staff. Both the front desk and restaurant personnel was very welcoming, friendly. The front desk personnel went the extra mile to accommodate all our needs. No parking
View from the bedroom. Very comfortable bed. The fact the swimming pool was out of use (& had been for a long while). Staff not as good as they could have been.
Position. Rooms were good - ours faced the Cathedral. Staff very pleasant. Breakfast could have had more choices, but adequate.
The staff were very helpful and the location was perfect for visiting the city. Initially there appeared to be some cleanliness issues but these were addressed promptly
Very pleasant & clean
Staff helpful & friendly. Location, close to beautiful beach & was walking distance to where i needed to be everyday (Swimming Pool). Cost (expensive), especially when compared to the deals you can get these days (recession times).
Great staff: super-friendly and helpful. Very quiet room. Excellent location practically on the beach. Trifle expensive for a 3 star hotel, but then it was peak season and all the hotels were full.
We like all good restaurents and bars close to the hotel. Nice walk along the beachfront into old town (30 min). Our apartment have a good view over the sea. Clean and spacious. Staff were very helpful and Nice.Beach playa victoria also very good. Nice people in Cadiz overall. No.
location was perfect! The beach and restaurants are very close.
location and Privacy No pool
not so expensive but comfortable and clean! excellent!!
Comfortable room, convenient cafe on site
Good and friendly staff, clean rooms Expensive based on room, no breakfast & location, but choosen because it was in walking distance of the swimming competition centre
The owners are delightfull and can't do enough to help. The hotel is a lovely old building in the centre of town. The advertised parking is not at the hotel but 2 streets away, we had problems finding the hotel because the road that it was situated in was closed to traffic, only for the 3 days we were staying!!!!!!
Central, tidy, clean, functional The computer couldn't be used until after 11am.
Excellent location - walking distance of everything- traditional hotel simply furnished but had everything we needed for a short stay.
Helpful staff and modern hotel
Small Hotel, personal service, beautiful old building, handy location
The people were welcoming, answered questions and gave good tips on restaurants and driving directions. The breakfast was varied and substantial. Our room was big with a little sitting room. The building is from the 16th Century. Beautiful!
The hotel is very clean and comfortable, and the staff are extremely helpful and friendly. I feel that this hotel is very good value for money and would definitely recommend it to friends and relatives. The only slight drawback is the lack of car parking facilities in the immediate vicinity of the hotel, but in my opinion this is outweighed by the lovely building and helpful staff. I will definitely use this hotel again.
Very helpful and informative young man on reception. Room clean and with good bathroom. Great location. Old traditional house that reflects original style etc.
Good location if traveling by train to other places. My concern is walking back at night because of the location--not bad but people not familiar with the area should be careful at night. More could be done on the parking situation.
The town El Rocio is like taken out of a Wild West movie, it has to be seen to be believed. If going to Donana don't miss El Rocio! Casa del Regidor was also a real surprise, classy, beautifully decorated rooms and bathrooms and in the centre of town. A real treat!
Bra service, presonal, renot och fint, centralt. Skulle önskat mig mer av frukostbuffen, lite snålt tilltagen.
Hotellet har en positiv och välkomnande generös atmosfär. Stora välutrustade trevliga rum. Bra läge, nära stadskärnan. Priset kändes allför högt i förhållande till utbudet av sevärdheter och aktiviteter som finns att tillgå i staden.
Väldigt centralt och trevlig personal Vårt rum saknade fönster
Vänligt bemötande. Bra säng. rent och snyggt. Nej
An extremely charming hotel in the middle of Cadiz. Beautiful interior, comfortable. A cosy cafe belonging to the hotel. The breakfast good. The hotel asked the customers to think of the environment by saving towels. That is perfect. At the same time the windows were singleglased and thus the room easily got cold and you could hear everything going on in the street. I suggest the hotel to invest in double or trippel glased windows to get a consistent environmental profile.
Hotellet var centralt beläget i den gamla delen. Shopping och restauranter precis intill. Bra atmosfär. Fint badrum och sköna sängar. Allmänt garage för ca 100:-- dygnet finns på gata i närheten. Vi fick ett fint fruktfat på rummet. Det kändes lyxigt, men tyvärr verkade personalen inte tittat på den på flera dagar. Den var inte fräsch och gick inte att äta. Trevlig gest, som inte föll ut så bra.
läget usel frukostbuffé
The room was reasonably large and had a balcony overlooking the pool. The services were terrible. The waiters and waitresses could care less about you. The food was dull, boring, and repetitive. Parking was problematic. Maid service was minimal and the room was not cleaned. I had to go asking for towels 2 times. The room key would not work. There were cats climbing on the resturant tables in the morning!
Cleanliness, Golf course and breakfast
I did not like anything. The room was dirty. It was a junior suite with a huge balcony but very unsecure (as the balcony was connected to the corridor by one side). The hotel was very noisy and the food awful. It has no direct access to the beach as other hotels. It is the worst hotel I have ever stayed at.Even 2 stars hotels are better than this one.
My room was spacious and really enjoyed the balcony. The Spa was wonderful. Parking was a nightmare. Staff was very unfriendly. Had many issues with room key not working properly. Layout of hotel was not user friendly at all.
Price/Quality ratio is perfect. Cousine is perfect. Spa facilities very good, the Ocean is the best. Strongly recommended.
It is close to the beach. Hotel staff was extremely poor. Everything is pay extra. Parking is terrible. Hotel food was plain and excessively expensive. This should be rated a 3-star at best, not 4-star. Choose somewhere else!
We liked the room (comfortable and clean). There was lots of light and a nice view. The lobby area was nicely done. The bar at night did not serve any food.
location good staff very helpful and food ok long queues experienced for breakfast and dinner during weekend.
The breakfast was excellent ! The buffet in the evening good ! They forgot to clean our room from one day to the other ! We paid a little more to have a Junior Suite, but that was waste of money. The room was also foolishly furnished.