Hotell i Chicago

Plus: Vackra rum. Suverän service

Plus: EVERYTHING, THE SERVICE WAS THE BEST AND THE BATHROOMS LARGE AND BEAUTIFULLY DONE. NICE TOUCHES EVERYWHERE!

Minus: NOTHING

Plus: Really enjoyed how friendly everyone was towards us especially since we were a young couple there and the staff told us good morning and everything each day and always had a smile on their face

Minus: I can't really say I didn't like anything about the hotel or service. The only thing was it was a little expensive for us. Other than that everything was excellent

Plus: I've stayed at several nice hotels in Chicago and this is by far my favorite. Very comfortable, tastefully decorated, incredible A-V/home automation controls. This was the perfect home-base for a multi-day business trip. The atrium also had a splendid Sunday brunch with string quartet. Couldn't be better

Plus: I would guess that most people who gave this place a positive review have never stayed at trump. For the same price trump offers a vastly better experience and much more comfort. The gym and spa at trump make this place look like a spa from rural Cambodia.

Minus: Rooms were an ever so slightly better version of the Conrad. No pillow menu. No glacier water. No espresso machine in room. No microwave or stovetop with dishwasher( all present at trump). And no cake with gold leaf on it for my birthday!!!

Plus: Klubnivå var enastående. Personalen var bortom fantastiskt. Maten var utmärkt.

Plus: Läget är utmärkt. Personalen är bra.

Plus: Jag älskade spaet, och klubbvåningen. Konsten i korridorerna och rummen var ganska underbar och unik i min mening. Maten på klubbvåningen var utmärkt. Och spaet är det bästa jag har hittat bland hotell och i Chicago. Personalen var ganska hjälpsam.

Minus: Det är mycket dyrt. Jag var förvånad över på hur dyrt övernattnings-parkering skulle ha varit ($ 71), vi valde att parkera för 1/3 av det priset i en garage intill.

Plus: The staff was amazing. Everything detail from decor to comfort was superior in quality and taste. Fantastic location. Amazing pool ans spa.

Minus: The additional room service charge

Plus: Everything/Room/Location/Staff/Food/cocktails

Minus: Nothing

Plus: We stayed in an Executive King Club room. It was magical from check in to check out. The staff goes above and beyond. The food and drink choices in the club area are well worth the premium price.

Minus: We loved everything about it.

Plus: Rooms are designed for optimum comfort and space. We were there as a family of 4 and did not feel cramped at all. Breakfast buffet was amazing.

Minus: We were there for a brief stay - given the significant expense of the hotel, probably would not pay to stay for such a brief stay again. Expected hotel staff to be more engaging and friendly.

Plus: Very nice. Excellent price for how luxurious it was. The room was unbelievable and the location was perfect. The parking was very easy, if you don't want to use the valet, there is a parking garage right next to the hotel.

Minus: I had called to confirm our check in was at 3pm, and I received an email stating that our check in was at 3pm. However, our room was not available until after 4pm. We had missed our dinner reservations because of this. And being that we paid alot to stay at this hotel, they did not offer any compensation for their error.

Plus: The rooms are large and the bathroom is awesome ,The rooms are large and the bathroom is awsom

Plus: This place is so extra!! I have stayed at the London location but it had been so long ago that I forgot how nice it is.

Plus: Mycket gästvänliga. Personalen mycket kommande. Trevligt utrymme!

Plus: Fin Interiör Design. Personalen var mycket trevlig och hjälpsam. Detta är ett mycket bättre läge än andra hotell jag har bott på längre söderut. Vi tog en mycket trevlig promenad norr till Lincoln Park. Det är en vacker stadsdel och inte kännas ens gillar du är i staden.

Minus: För dyrt för mig att använda annat än business. Jag gjorde inte behöver eller använda "faciliteter" så att är det enda anledningen jag gjorde inte ge som en "utmärkt" resultat. Vi var inte imponerad med frukosten. Vi var mycket nöjda med vår lunch på Gibsons tvärs över gatan.

Plus: Fantastiskt läge, enastående rum. Vill åka tillbaka i en minut.

Plus: Människorna är vänliga Restaurangen är mycket bra Design är aktuella Sängarna är bekväma

Minus: Luftkonditioneringen i rummet var högljudda

Plus: Den säng och dusch var fantastiska!

Plus: Utmärkta badrum

Plus: Utmärkt bellman. Han hade utmärkt energi och var mycket trevlig!

Plus: Personal, läge, boende, renlighet.

Minus: INGENTING

Plus: Älskade atmosfären, lobbyn, detaljerna i rummet. Duschen var lyxig och välutrustad.

Plus: We had a great weekend staying at The Thompson! The location, staff and room were outstanding! We will definitely be staying here again!

Plus: We loved everything about it. From the very beginning (checkin) till the very last second before we left the hotel. Everyone was so helpful and friendly. The Concierge made arrangements for a boat trip on the Chicago River. Housekeeping kept our room in perfect shape. We had a room on the 21st floor which had the perfect view towards the chicago skyline. It was awesome. I gladly recommend to visit the Thompson Chicago and will for sure also book on other occasions other Thompson hotels. Thank you for this very wonderful and perfect vacation, Thompson.

Minus: nothing!

Plus: The Thompson Hotel Staff were amazing, very friendly and accommodating. We were upgraded to a corner king suite as it was our wedding night so that was a pleasant surprise as well. Overall wonderful experience. Would definitely go back.

Minus: Nothing!

Plus: Room was well appointed and gorgeous - well laid out with an L shaped seating area , great bed, lighting and tech charging ports . Lovely staff .

Plus: comfy bed, great location, nice lobby.

Minus: Front desk lady was not very helpful. Toilet smelled like sewage. They called me from front desk to tell me someone was at my door from hotel personnel when I had privacy sign on...that woke me up...What kind of "privacy on" is this?

Minus: Body hair on the bathroom sink. stains on toilet. Kind of gross for the price.

Plus: The beautiful view of lake Michigan. Close proximity to great restaurants and shopping. Nico Osteria restaurant within the hotel was excellent. The room was beautifully decorated, very comfortable bed, reading light ( unexpected), and huge bathroom and shower. The staff was extremely friendly and helpful.

Minus: One of the late afternoons we needed to call for extra towels,since our room had not been cleaned,and we had been out all day. I do realize that this weekend was a home Bears foorball game and was very busy.

Plus: We go downtown every Christmas and this was the first time we stayed here. We loved it. Friendly staff, wonderful accommodation, and great location. We will certainly be back.

Plus: Beautiful. Comfortable, luxurious.

Minus: Staff assistance was hit or miss. Very frustrating. Some staff was very helpful. Others were not to the point of carelessness or rudeness. At this hotel I had expected service to be exquisite. It was not. For the price there's other hotels with better service who value their customers more highly.

Plus: Mycket rent

Minus: Saknade middagsrestaurant på rummet

Plus: I have stayed in many upper end hotels in Chicago and this property has a great location, great staff, rooms are fabulous and an overall great stay. I would definitely recommend this hotel and will stay again.

Plus: The beds were comfortable, shower had good water pressure, and staff were very helpful. I arrived early on the day of check in and asked if they had early check in. They said they had been sold out the night before so it might be tough, but they would see what they could do. 15m later the room was ready! I was extremely grateful for this, as I was exhausted from travel and wasn't feeling great. This allowed me to rest and show up to my conference feeling like myself.

Minus: No issues.

Plus: The Loews was an overall excellent experience. From arrival to departure the service was spot on. The hotel was not only very clean but excellently staffed. Everyone who worked for the hotel was more than willing to assist you in any matter you may need and were very polite. The front desk employees were extremely helpful with everything from advice on night life to helping make sure all my bases were covered on a very special between my lady and I. (thank you very much Noah for going above and beyond... We both thank you for helping us have a great night). It was very apparent that the employees took pride in their jobs and strived to accommodate all guest the best they could. The hotel had a great energy and was a very positive atmosphere. The hotel flowed extremely well and was decorated beautifully. The rooms were spacious and felt very secure. The hotel was in a very low key part of the city, it was surrounded by places you would want to go in Chicago (ie. Restaurants, bars, navy pier, magnificent mile etc..) overall excellent experience and we will be back.

Minus: None, accommodations were excellent.

Plus: Great gym and lap pool. Love the common areas, like the lobby bar. Appreciated having a Starbucks IN the hotel.

Minus: Self park garage was far.

Plus: Staff was very friendly and helpful. The whole Hotel (Lobby, floor, Rooms, ...) is furnished very tastefully. Great Swimmingpool. The Location of the loews Hotel is absolutely perfect! Close to the River and lakefront Trail. Good starting Point, so you can explore North and South of the City. Lots of Restaurants and supermarket across the street. We definitely recommend the loews Chicago hotel!

Minus: Nothing - everything was Great!

Plus: The hotel is brand new and it shows. It's beautifully furnished, comfortable, and very trendy. The location is perfect, right in the middle of everything with extraordinary views.

Minus: There was a strange smell in the room whenever we left for a while. The staff was friendly but also inexperienced, as they tended to hover and be a little over-bearing. In addition, the front desk staff provided us with false information and accidentally billed us close to $300 that has yet to be taken off my credit card bill.

Plus: Service And attention to detail was excellent

Minus: That they didn't have a Jacuzzi In the hotel

Plus: +The staff was friendly, welcoming, and very accommodating for pets and special needs to make our experience more enjoyable. . +In the heart of chicago. +The room was spacious and well decorated. +Staff would try to find you a taxi or help with finding the best Chicago pizza.

Minus: -Clean up staff did not come everyday to change the towels and bed sheets. This was sad and frustrating for a luxury hotel -The parking situation for self parking is expensive for multiple days unlike other hotels next to it. Hopefully they can come up with a discounted rate for extended parking with Loews for next time. -The tv stopped working for a few hours one evening during our stay.

Plus: Bra läge och matplats ute

Minus: En av personalmedlemmarna i receptionen var inte så vänlig.

Plus: De gör allt för att fylla dina behov. Fantastisk concierge. Bra personal. Vacker utsikt. Underbar Restaurang och bar. Trevligt inrett för jul.

Plus: Bra restaurang rekommendation och service!

Plus: Very good welcome and staff performance

Minus: An elevator alarm went off in the middle of the night and it took over one hour to fix it - not conducive to comfortable sleep.

Plus: Hotel has great location, very nice accomodations.

Minus: There was broken glass in the bar and I cut my finger pretty badly on our first night at the hotel. Although hotel staff was very nice and they did call security, I thought they could have done more in way of compensation. In hindsight, I probably needed stitches and other than call to my room by the manager (who had already left by the time we got back to the room), they really didn't even follow-up.

Plus: The food options were excellent.

Minus: We had a very strange smell in our room and had to change rooms. The hotel did not offer any kind of discount for the inconvenience and it was our 10th anniversary, which they were aware of. I would expect more out of a hotel with its standards and reputation.

Plus: Great location, beautiful hotel, wonderful service and quiet..?very comfortable and luxurious.

Plus: Allt. Jag gillade allt. Den kapslar och duschar och personalen. Succéfilm stöps.

Minus: Som jag inte kunde stanna längre ... Jag älskade allt med rummet.

Minus: Gym typ av suger.

Minus: The coffee shop har gått ned hill

Plus: Läge, vänlig personal

Plus: Layout, bekvämligheter, säng

Plus: Allt

Minus: Ingenting

Plus: Bed was very comfortable. Room very clean.

Minus: The room was a little noisy from outside noise.

Plus: Loved that the room was half vanity and bathroom. When people travel they're always getting ready for something. Make sense you give them ample place to do it.

Minus: We had to wait 90 mins to be checked into our room. We also had to ask twice to have our room made up even though we had the service light on.

Plus: happy hour from 7-8, free drinks for hotel guests

Plus: Brilliant, well thought out design elements made our chamber a pleasure to stay in. Separated dressing room/washroom allowed myself to get ready in the morning while my fiancé grabbed a few extra minutes of sleep in peace. Additionally the staff was very helpful, informative at check-in, and incredibly friendly. Also the Hosted Social Hour is an absolute must do!

Minus: There wasn't anything major to complain about here. My fiancé felt the complimentary toiletries could have been more femanine scented (or at least a tad more gender neutral) and our server at the dinner in the lobby was slow and forgot a third of our order (to her credit however, she recovered well when the mistake was pointed out).

Plus: The staff was friendly, the rooms were clean and in impeccable shape. The space provided was great (chamber suit). There were plenty of outlets..thoughtful situated. Very convenient to have the shower in a separate room from the toilet. The controls for the room temperature were within our command. Free cocktails every night from 7-8, amazing! And the location of the hotel was right near a bunch if restaurants, the Chicago institute of art and the Grant Park.

Minus: That' the windows could not be opened, so the room could not be ventilated and freshen the air.

Plus: Staff is wonderful.

Minus: Room service was inconsistent. Ordered same sandwich twice, received completely different sandwich and sides.

Plus: My boyfriend and I decided to have a fancy night out and found a great deal for Virgin Hotels Chicago. It was for only one night but we wished it could have been a week! Everything was amazing. Check-in and check-out service was fast, easy, and staff were all so friendly and accommodating. Our room was gorgeous, most amazing bed we've ever slept on! Overall, Virgin Hotels had an amazing vibe to it, very hip and fancy. Absolutely recommend!!!

Minus: That we didn't get to stay longer!

Plus: Älskade området, personalen och sängen

Minus: Hatade att inte ha ett badkar. Fanns endast dusch. Rummet hade en metallstruktur och en betongvägg. Rummet var mycket litet.

Plus: Service is some of the best in the industry. Placing hotels like W, and other botuques, even larger Four Season and that ilk, into the realm of service as imperious paridy. Returning in April with colleagues and clients from around the world for business meetings, fun, and knowledge that great service and an outstanding stay awaits.

Plus: Fun atmosphere, interesting design elements and great architecture. Loved Cindy’s and Cherry Dining Room.

Minus: Maze like corridors. No evening service (clean towels, turndown).

Plus: Beds very comfortable. Location was perfect.

Minus: Lighting in bathroom not good at all. Height of tub could be a problem for kids and short adults.

Plus: Very unique hotel with cool public spaces and furnishings. Friendly, helpful staff. across the street from the cloud sculpture at millennium park. Highly recommend!

Plus: Public spaces, vibe, decor, the radio in room.

Minus: The inability to do a normal load of laundry -- either by myself or by the pound -- they only offered laundry with rates like $5 per pair of underwear was a major hassle/shockingly overpriced. Rooms are pretty small and most face an old factory-type building, but that's no big deal.

Plus: This hotel has a really nice "members only" feel to it like a stodgy old man city club with out the stodginess. it is beautifully decorated and the rooms were not your usual doer and feel. There are so many different venues to choose from that we could have never led the hotel. The drinks and food are a bit pricey, but it fits.

Minus: The only thing I would change about the room is that we wished there was an in room coffee maker. With all of the other stuff they put in the room to charge you for, a coffee make would have been nice. Also, we had to order ice from guest services as there are no ice machines on the floor.

Plus: Great location, and beautiful view from the rooftop bar. Renovations in the building are really wonderful, and we enjoyed having coffee in the morning in the lobby area.

Minus: Unfortunately, the hotel can't decide if it's catering to its guests, or the long line of people waiting to get up to the rooftop. Elevators were extremely slow, and we were told not to take the stairs, even though there was no sign saying staff only. Additionally, the design of the room trumps function. I wish there was a place to hang my towels. And it was dark--I had to move my suitcase underneath the light to find my clothes. And yes, the shower leaked everywhere and was a little cold. But it all looked nice.

Plus: Vi älskade läget och den trevliga personalen

Minus: Fick aldrig städservice utan att ringa under de tre dagar vi bodde där. Tråkigt att jag var tvungen att betala $4 för morgonkaffe. Borde ha en kaffebar tidigt i lobbyn. Skulle vara trevligt att ha ett gym på hotellet.

Plus: Mycket trevlig personal och utmärkt läge

Minus: Det var perfekt

Plus: Bra personal, mycket hjälpsam och vänlig

Plus: Ganska mycket av allt .... mycket boutique ... fantastisk personal .... rummets underhåll fem stjärnor ... utmärkt läge

Minus: Inga klagomål

Plus: Large Rooms, Great beds

Minus: The restaurant was small with limited options but it appears they are renovating.

Plus: Zero natural light , facing a wall .. I was told all rooms that are not suites are like this and face a wall . Long is beautiful but rooms are just mediocre

Minus: Very dark rooms. No desks . Bad value . For the same price you can stay at much nicer hotels

Plus: I liked almost everything about the hotel. The room was great, the day staff was great, the location is better than several in the area we stayed at in the past. Room amenities were also very good.

Minus: The female employee who checked us out in the morning acted liked she was bothered by having to leave the rear office to deal with us. She was sullen and sighed and didn't even look up as I talked to her. She is NOT a good employee to have at this wonderful hotel.

Plus: Personal service. They actually get to know your name. You sort of feel a bit like family. They care about your stay. Were willing to go the extra bit to make our time there great. Thanks for a fabulous trip!

Plus: This was our second stay at the Talbott. It has a great location, the rooms are large, and the staff is welcoming and efficient. We particularly like the cozy parlor areas with fireplaces.

Minus: There was nothing we did not like.

Plus: Unexpected personal communication, services, everything top end. Technology and use of it to make the most of your stay. Very accommodating for our Shitzu. Great location.

Minus: Room Service was as expected for similar hotels. Pricey, Ave quality, the usual limited items. Wouldn't take much to provide better then expected.

Plus: From check in everyone was very nice. We were going for a short trip to another city in the US and were going to stay again at Talbott before heading home. We didn't want to carry one bag & a set of golf clubs so asked if we could leave it behind. Talbott was very understanding and stored it till return. All hotels do it but the attitude of the staff at Talbott made the difference. ..

Plus: This hotel is from a different time and place in America. Everyone was so friendly the room was big and incredibly quiet. The doors are sick the walls are thick the beds are unbelievably comfortable. It's not exactly cheap with $58 per night for valet car parking. I stayed there on business and it was a joy to get a good nights sleep and have the best coffee I've ever had from room service.

Plus: I took my 5 year old to see Chicago. I love the quiet of the hotel. The staff was great. You get what you pay for.

Plus: The staff was amazing!

Minus: The dated feel of the room definitely did not live up the the 5-star rating.

Plus: Staff was very welcoming and accommodating.

Plus: I liked how unique the bathtub has open doors to look out the window.

Plus: The staff was incredible, friendly and went above and beyond to make our stay and celebration memorable. Loved the window seat in the room w an amazing view.

Minus: No.

Plus: The hotel was beautiful, our issue is with the hotel billing policies. Our final bill overcharged for parking and in room beverages. The worst part was they convinced us to upgrade our room and intentionally misrepresented the cost.

Minus: The employees were not honest in attempting to maximize the hotels profits

Minus: Bed was hard

Plus: well I dont know where to start I do like writing at all but from confirming my reservation hotel employee, she gave the most outstanding service ever I upgraded my room my room was magnificent OMG I cant wait to return

Minus: yes that i did not stay another night

Plus: Staff is very friendly and helpful.

Plus: Best location and best service!

Plus: Location. Swimming pool.

Minus: Not really

Plus: Soaker tub for two with doors that open to room and breathtaking views of Michigan Ave and Lake. Our favorite hotel in Chicago. It won't disappoint!

Plus: Build out ambiance room quality

Minus: Service lags, if I’m spending $---- or $---- I want service pronto. These industries are highly competitive. Shouldn’t have to deal with faulty google chrome (even if the tech was nice), it was not heating up, waited 1 hr for Wine

Plus: Uppmärksamhet på detaljer var spektakulära, gav över och bortom service

Plus: Läge och vänlig personal

Minus: Bar, läge och personal

Plus: Läge och nattliv

Minus: Personalen var oerhört till föga hjälp vid mer än ett tillfälle

Plus: Allt var perfekt. Fantastisk utsikt över floden. Bara öppna en månad.

Plus: My go-to hotel for “stay-cations” in the city.

Plus: Rooftop bar and restaurant were excellent with must-see views. Spacious room with a great shower, nespresso machine, and a very comfortable bed.

Minus: Room faced Michigan Ave and was very noisy (sirens, etc.) A white noise machine would have been helpful.

Minus: Room was small and oddly shaped. Could not get wait staff to take our order in the restaurant which was fine since menu didn't look appetizing anyway.

Plus: Loved the customer service from front desk to rooftop bar staff. I keep going back to hotel even though I live in the city.

Plus: The fact that I was offered a room upgrade for approximately $100 in totally (all 3 nights combine) and great views.

Minus: The fact that this upgrade was right against an elevator on the 11th floor (1101). Throughout the stay, you could hear the elevator go up and down, the guest talking loud coming out and going into their hallways. But importantly for a Photographer, that giant TRUMP sign taking away from my cityscape photos. My suggestion would be to place any upgrades away from the main hall where the elevator is and to ask the guest questions such as, “Is this your anniversary or honeymoon “.

Plus: Love, love, love this hotel. Fantastic location. Professional and very friendly staff. Clean, modern rooms. Absolutely love it.

Minus: Probably being a little picky here, but I couldn’t get the Netflix to work on my TV in the room. Totally reaching here....this place is great.

Plus: The rooms were fantastic, the location was perfect, and the roof top lounge provides the best views of the city.

Plus: Modern, relatively new, comfortable room except for shower head. Nice staff but had to wait on my room way past the 4p check-in time. Staff gave me water and premium internet because I had to wait so long for room.

Minus: I have the Hilton app and credit card. I was allowed to pick my room, so I did on the app. I did not get the room I selected. I arrived early. Was told my room was not ready. By 4 p (check-in time) it was not ready; not ready by 4:45p (yet I saw several checking in at 4p). I had to leave for dinner and opera (couldn't change into the intended clothes because of the room not ready). Shower head doesn't allow for focused stream; took a while to rinse thick hair.

Plus: Clean, great location, friendly and professional staff. Love coming here to take a break. I can often find a pretty decent rate considering the location.

Plus: Läget, läget, läget Två kvarter från Chicago 'bean' - cloud gate och parker. Främre av hotellet under ombyggnad inte snyggt, men vi hörde aldrig något oväsen i vårt rum.

Plus: Prata med Bennie när man kommer dit. Han kommer att skaffa downtown.

Plus: Rummet var rymligt och bekvämt. Alla på hotellet var vänlig och hjälpsam. Utmärkt läge och förvånansvärt mycket tyst! Skulle definitivt bo här igen!

Plus: Perfekt centrala läge

Plus: .

Minus: .

Plus: Läge

Minus: Där i rummet var inte någon penna

Plus: Fantastisk plats. Bättre än de andra alternativen.

Minus: Ingenting

Plus: We got a great rate on kayak. The room was spacious, bathroom was huge, and shower was great. Lots of storage and hangers. Staff was extremely helpful, very nice, and very quick when help was needed.

Minus: The view of the room was awful. We looked at a very dirty alleyway with a view of a brick wall. Also our truck was damaged by the valet service. They assured us they would make it right, so that's why I still gave them 4 stars.

Plus: Everyone was just so helpful - whether it was advice on the train system, to off the beaten path restaurants or activities, all of the staff went out of their way to help us enjoy our trip to Chicago. The room was very quiet - we seldom heard any noise outside of our door. There was a bit of construction outside the hotel, but even that added to the peace we felt at the facility.

Plus: Clean comfortable room, nice staff. Great location

Minus: While the bar/lounge was nice, the lack of Gym and pool were something I missed.

Plus: Didn't stay here long but got upgraded to a beautiful suite. Great facilities, decor, etc. Staff were very friendly and welcoming. Definitely a great choice!

Plus: We arrived at 11:30 a.m. and were pleased that not only was a room available early, but that it far exceeded our expectations in terms of size, amenities and overall decor/layout. The staff was exceptionally helpful and friendly with every interaction - the valet even retrieved something from our car for us and brought it to our room to save us from venturing oitbwih our 16-month old. Pack-n-plays are available - we had brought our own but will remember this in the future! The location was perfect to walk to the ballet, saving us from attempting to travel with a 25-pound car seat!

Minus: There aren’t many family options nearby, save for quick lunch and dinner spots (ie scorned Bakery). That worked well for us and what we wanted, but may not for others who are looking for more.

Plus: Loved the atmosphere, very pretty, very nice hotel. Had a wonderful stay and would definitely recommend it.

Plus: Rooms are comfortable and well maintained Convenient location across from the Goddess and the Baker and of course a short distance from the Bean (Millenium park) Very friendly helpful staff

Plus: Our favorite part was the location. The hotel was near absolutely everything we wanted to see, so we could walk everywhere. Staff was very helpful. Bathroom was amazing

Plus: The location was nice.

Minus: Boring hotel, average style rooms and amenities for the price range hotel

Plus: Overall, a great hotel! Staff couldn't have been more friendly, helpful and accommodating! The location of the hotel is exceptional - conveniently located for all downtown activities and transportation needs. The restaurant and bar were very good. Clean and comfortable rooms.

Minus: Our only "want" would have been a microwave and a better physical layout of the room to include more chairs and a table.

Plus: I am a train enthusiast. So I like the location, particularly the rooms facing Wabash Ave, that many others dislike because of the L.

Minus: I would like to see more varied equipment in the exercise room, and perhaps more variety in the menu

Plus: Vackra; FANTASTISK service som tillhandahålls av alla områden; rent

Minus: Madrasserna var hårda

Minus: Under uppbyggnad

Plus: Desk staff quite friendly and helpful. Everything classy and elegant. Umbrella iin closet was a nice tough.

Minus: Didn't patronize the Atrwood? Restaurant although attractive ambience, Prices were prohibitive. Cup of cofffee: #$4.00, Eggs bENEDICT: $15.00 Fugget about it.

Plus: Was cozy enough to give me every reason not to leave my hotel room!

Minus: None!

Plus: We like the intimacy of the hotel. The staff made us feel welcome. The location is walking distance from theaters, shopping, lake front.

Minus: Parking is very expensive: tip - 3 blocks west of the hotel is public parking lot and we paid $15 for the whole weekend.

Plus: Loved all the old architectural features. The rooms were small but the architecture, view, location and excellent air conditioning made up for the size. My suggestion is to add a quiet seating area near the stairs and elevators on each floor so that guests that awaken early can read and have coffee while a child or partner sleeps. Joan

Plus: The hotel was perfect and beautiful. The style blended well with our modern tastes but need for historic romance. The beds... were... AMAZING. All the linens as well.

Plus: Staff was very friendly and very helpful. Rooms were clean and very nice.

Minus: Only complaint was elevator on Sunday morning. Most people are trying to leave and the maid staff had most cars filled with there carts. Maybe staging a cart on every floor would help that congestion. Otherwise it was a great place to stay.

Plus: Everything about this stay was top notch. Every single encounter with an employee was pleasant, polite and helpful. Rooms, common areas and restaurant were comfortable and spotless. We could not have asked for a better location - central to everything.

Plus: Staff, each & every one from doormen, janitors to manager. Special shout out to Mark in maintenance and Darnell at front desk. We borrowed their bikes and had an excellent ride around the lake. View was awesome down State street. We arrived a early on Thursday morning and allowed to go right up to an available room. Room was small but meticulous in detail. Location could not be better!!! A minute's walk to blue line, red line and busses. All the shopping you can want steps from hotel. Millennium park and the Bean was 3-4 blocks away.

Minus: There was nothing to complain about.

Plus: Warm, accommodating staff. Great location. Quaint, historic building.

Minus: The hotel was more than adequate for our needs, but guests should not expect huge rooms.

Plus: Bra service och bra läge.

Plus: Rent hotell, bra läge, personalen var mycket tillmötesgående

Minus: Ärligt talat, inget.

Plus: Hundvänlig!

Plus: Cocktailtimme Inte alltför stort

Minus: one of the two hotel elevators was not working... we were on the 11th floor.. it took nearly 30 minutes each time to get an elevator..the AC was not working . The room was nice and comfortable.. however the AC and the elevator really created a bit of stress for us... the cost for the weekend visit 2 nights was not acceptable given the conditions.. When I asked the front desk clerk to adjust our bill she went on about how they were working on getting the elevator repair but it was difficult on the weekend.. still no satisfaction on my end. SORELY DISAPPOINTED. Margo DOlan dolanmargo@gmail.com

Plus: The location can't be beat, and the room was spacious and comfortable. The staff were incredible helpful and welcoming.

Minus: The room was advertised as having a special bathtub, a key reason we booked this room. However, the bath wasn't anything special. It was just a typical hotel short tub, not the large tub we were hoping for. I would have paid a premium for a nice tub, but there are no such things at the Monaco, so we were stuck.

Plus: The hotel's location was ideal and the staff was courteous, friendly, and helpful especially in providing local recommendations.

Minus: We requested and were told we would be receiving a feather-free room but the room we were checked into had feather pillows and a down comforter.

Plus: Great location near the CTA, riverwalk, theaters, shopping. Dog friendly! We have a Lab/Great Dane mix that we took along on a weekend. There is an off leash dog park 2 blocks away.

Minus: The parking is expensive if you use the hotel valet. You can save about half if you book a spot at a nearby garage through spothero or another site.

Plus: The room was amazing and the location couldn't have been any better. Everyone was incredibly friendly and helpful. The complementary hot chocolate and wine were also amazing.

Minus: The only problem I had with the stay is that the hotel parking lot charges $58 a night.

Plus: The staff was incredibly welcoming and friendly. We had a great stay and felt well taken care of. Rooms are well appointed, will definitely stay here again in the future!

Minus: We had no issues.

Plus: Great, attentive staff. Terrific location by the river. Comfortable bed. Lobby Door staff was extremely friendly, helpful and welcoming.

Minus: Expensive for what you get. Room a/c is on energy saving computer load management, so it can take ten minutes to respond. River view 7th floor deluxe king Room had one uncomfortable arm chair, and a tiny sliver of a window that allowed one to see the bridge over the river, but, no water or boats. Exercise room was a joke, just A universal and dumbells. Free morning coffee a plus, but offset with tiny cups and mediocre coffee blend. Free evening wine was nice, but unlike far less expensive embassy suites, no snacks offered.

Plus: Easy reservations, numerous email reminders, e-checkin with room preference, quick check in and valet service, nice roomy quiet room.

Minus: Parking added 30% to the cost of room. The cost of parking in Chicago is a major negative to doing business in the city. The restaurant attached to the hotel ran out of black tea. The waiter indicated it happens frequently. The hotel lobby had no black tea. How can you run out of black tea?

Plus: Läget är perfekt. nära till alla kommunikationer. Priset var rimligt. Personalen var mycket trevlig och tillmötesgående.

Minus: Fönster i rummet gick inte att öppna, ingen luftcirkulation.

Plus: Bästa sängen! Mycket bekväma

Plus: Loungen var fantastisk. Kvaliteten på rummen var i toppklass.

Minus: Rum var lite litet.

Plus: Läge

Minus: Rummets storlek

Plus: Cool vibb inkl. baren.

Plus: Sovsal var mycket rent. Badrummet är inne i sovsalen rum. Mycket trevligt ställe centralt beläget

Plus: fantastic location. easy access to public transportation, especially for rides to/from o’hare. walkable to activities/locations like millennium park, river walk, shopping, etc. cleaning staff is pretty thorough in keeping the room and bathroom clean and tidy.

Minus: front desk staff could be friendlier and more helpful. breakfast can be improved— food offerings and how it is served. it was chaotic trying to get my bread toasted and coffee poured into a cup.

Minus: Being as I did not have a credit card I was NOT allowed to check in and my mother paid for it on line and is now being told she can not get a refund

Plus: Staff is friendly and down to earth. Quickly respond to your needs. Lots of world travelers stay here. Ask for the cocoa puff old fashioned at the bar. It's awesome.

Plus: Staff was sympathetic and helpful. The location and both the restaurant and cafe in the lobby were awesome.

Minus: They were having a lot of maintenance issues during our stay. Pipes broke in the rooms next to us so the fire escape doors were open. Our heating/cooling system didn't work in our room and the best they could do was give us a fan and some drink tickets. The icing on the cake was being harassed by two bros in the elevator.

Plus: Booked a private room, instead of one of the shared rooms. Small, and I mean very small room, but I booked for the location. Room was clean, comfortable bed. Great entertainment downstairs in the lobby with a great bar. Good location for night life.

Plus: great location, very funky bar and set up on first floor, clean spaces and a fun experience with lots of young travelers visiting chicago so it has a great international feel to it. almost like a high end youth hostel in a way

Minus: got quite a bit of an attitude with first reception at desk... but next morning, a different person at front desk was terrific. free breakfast doesn't really include many options

Plus: The atmosphere at Freehand was excellent. Everything from the decor to the staff was super welcoming. I would stay there again.

Minus: The only downside we’re the rooms were a little small. I don’t mind small rooms but with two people it made it a little difficult to navigate around.

Plus: The Freehand is a place that my fiance and I visit at least once annual (anniversary) and we decided to come back again! Always a pleasant stay, really nice staff, and lovely decor and overall vibe. LOVE the Freehand!

Plus: Great location - within walking distance of many attractions, like The House of Blue, Chicago Riverwalk, Magnificent Mile, and eateries. Also conveniently located for public transportation - within one block of the "L" System and close to many bus lines. Trendy - not your conventional décor. The tiles in the shower set it apart from molded walls in many hotels. Argan line of toiletries provided. Fitness Center - small but adequately equipped. Activities - we took advantage of the architectural tour which was informative. There were other interesting activities we would have joined but we didn't have the time.

Minus: Our room was tight. The queen bed pretty much took up the whole space. Not a lot of surface on which to put things. Small closet had only two hangers. My husband did not find the bed comfortable - the mattress was relatively thin and on a platform (instead of box spring).

Minus: Hiss var en fråga. Mycket liten för storlek.

Plus: Utmärkt läge strax intill den Magnificent Mile lätt att ta sig till bara med allt du kan behöva downtown.

Minus: När var trevligt men behövde en några få små underhåll föremål repareras andra än att det var en bra ställe att bo.

Plus: Mycket rent. Mikrovågsugn och kylskåp, trevlig att ha. Nära till shopping och navy pier

Minus: Själv parkeringen var verkligen övervakad parkering längre ner på gatan.

Plus: De kläder.

Plus: Verkligen underbara anställda som fick oss att känna oss välkomna och bekväma. De var mycket tillmötesgående och artiga.

Plus: Läget är utmärkt för allehanda aktivitet i centrala Chicago. Uppmärksam och artig personal

Plus: Rymlig svit, utmärkt personal, polerat och fint, bra wifi-anslutning

Minus: Brist på businesscenter (egentligen inte ett "affärshotell")

Plus: large bathroom, lots of hot water, good water pressure, lots of towels (just me in a double), adequate counter space room was clean, quiet, comfortable bed, slept well :-) housekeeping did a terrific job staff was friendly and helpful basically it was hit and miss as there were some who just wanted you to go away and leave them alone!

Minus: dim lighting, could have been brighter or had more lights no complementary bottled water stain on carpet, wall patch work done in bathroom; neither of these bothered me but may for someone else staff was useless basically it was hit and miss as there were some who had a positive attitude and would go out of their way to help you!

Minus: This is a Kayak review- not a hotel review. I booked my travel a week in advance and with 2 days notice I received a call that I no longer had a reservation and there was nothing that could be done. It left me scrambling to find a room and I had to pay 40% more than expected because I never really had a reservation. Will never use Kayak again.

Plus: Can't say a thing.

Minus: I travel quite a bit every year and stay in dozens of hotels. I must say this was the worst experience at a hotel I have ever had. I would never suggest this place to anyone.

Plus: Very clean and accommodating. Would stay there again.

Plus: All of the rooms are suites. There is a bar on property. Location is really convenient.

Minus: No early check in. Rooms are dated (especially bathrooms) and need updating. No coffee or breakfast options unless you want to buy something from the donut shop the lease lobby space to.

Plus: Great location with a nice hotel design. The drum bar and the bakery were nice perks.

Minus: Its an older building and that is very obvious. The AC is questionable, the elevators are small and take quite a while, and if you want normal pillows you need to request them.

Plus: Great location and value...staff was fantastic, reacted to every need we had with a positive attitude and were very timely.

Minus: nothing...we don't spend a lot of time in a hotel when we travel...met our needs perfectly

Plus: The location was excellent! The property was clean and the lobby renovated and nice. The Windows opened which was great because the room got very hot at night. The bed was comfortable and the rooms were modern and recently renovated

Minus: The room was incredibly small; the building only has one heating system and my room remained hot, so I was unable to adjust the temperature, which made sleeping extremely uncomfortable; there are no tubs, only showers; I had to walk up 3 flights of stairs to find a working ice machine; and the elevators are tiny and very slow. Also, the outer room door needs to be repainted

Plus: The rooms are larger than any other room I’ve stayed in in Chicago. Beautiful bathroom and perfect location.

Plus: Läge - inredning - renlighet

Minus: Fruktansvärt Wi-Fi

Plus: Gillar den karaktär och läge. Sängarna var bekväma och utrymme var bra. Tv:n var enorm och toppmodern konst.

Minus: Badrummet var litet och omoderna.

Plus: Läget var precis vid de pengar, med några av sevärdheterna i downtown bara några minuter bort. Priset var också mycket bra.

Minus: Vårt rum fungerade inte har kylskåp för oss att lägga in i eller mikrovågsugn för att värma rester dem i. Dessutom, de persiennerna behövde en bra uppdatering och såg gammalt och sjabbigt.

Plus: Perfekt beläget för sightseeing i, njuta av den musik scen, shopping, och utforskande stränderna.

Minus: Den gym bara hade ett löpband. Den 2:a var trasig. Men vi hade så roligt att göra andra saker som vi aldrig gymmet.

Plus: Läget var fantastiskt!! Super nära till shopping och ganska mycket av allt! Söt antika hyfsat kännas till den. Trevligt och rent, personalen super trevliga och hjälpsamma!

Plus: Hotellet var rent, vänlig personal

Minus: För en som marknadsfördes 2:a bästa sängen i hotell ... det säng var FRUKTANSVÄRD.

Plus: Läge Inredning

Minus: Buller

Plus: Läge och litet hotell

Plus: Ingenting för att förbättra

Plus: Checka in online.

Minus: Checka in online preferenser var inte följt Min. TV fungerade inte.

Plus: Det var ett utmärkt läge. Gångavstånd från Tåg, shopping, restauranger. Personalen var mycket hjälpsam med alla behov.

Minus: Jag gillade allt med det

Plus: location bed/sheets/pillows very comfy shower/bathroom bar

Plus: The location was pretty much the only good part of this hotel. Bed was comfortable, but it should be for the price.

Minus: Parking is expensive, be sure to use valet if you plan to use your car. Check spot hero for cheaper places to park if you self park. Hotel is old. It is maintained fairly well but it does show its age in dated bathroom fixtures. First hotel I have ever been in with no alarm clock, didn't provide any soap for the shower either. It is decent but I would look elsewhere. Isn't worth the price and doesn't deserve its rating.

Plus: Not much to like other than the convenient downtown location.

Minus: Dimly lit, old dirty hallways and equally old, poorly kept rooms. If I wasn't so tired I would have gone elsewhere.

Plus: Friendly and courteous staff

Minus: The vent was blowing air at my face every time the hvac kicked in while I was trying to sleep.

Plus: Super comfy bed, awesome location. Hotel is steps from the magnificent mile and a short walk to the lake.

Minus: Small lobby and elevators, room was in need of some small wear and tear repairs.

Plus: The room was clean, though very dark, and the bed was comfortable. As others have pointed out, it is within walking distance of most downtown shopping areas and about half an hour from the Magnificent Mile.

Minus: The front desk staff were clipped and curt, which was unexpected, and made for a chilly welcome to the Windy City. As mentioned, the room was darker than expected, and the two outlets for charging equipment were located along the far wall, underneath the desk, which had a drawer that would not close. This drawer's corners caused several near-accidents, unsurprisingly. The bathroom was clean and pleasantly designed, but very small. We were dissatisfied with the room service and front desk experience. When we ordered breakfast, we expected more than a few eggs on an English muffin, and we received two small scones, rather than our order of a scone and a croissant. When this was mentioned at checkout, I was told that a manager would give me a call, which never happened.

Plus: The only thing going for the hotel is location and price.

Minus: The rooms were small and dark. The bathroom had the most perplexing layout and the hot water took a full 5 minutes to get hot for a shower. It wasn't as clean as I like a hotel to be (hair from previous guests on the shower wall. Gross).

Plus: Location was excellent and bed was super comfortable!

Minus: Parking at the hotel was $65 a night and didnt find this out till I saw a $533 charge on my room. At no point did they mention it.... also its $10 if you want a microwave in your room which I feel is a cheap trick for a hotel like this.

Plus: Comfortable beds

Minus: A little pricey and some attn to detail needed for rooms falling apart. (Cracks in ceilings etc)

Plus: Located in the heart of Gold Coast, close to great food and shopping. Best value....

Plus: Nothing. Will not be back .

Minus: Room and hall smelled of smoke . Rooms do not look like pictures - beat up furniture , old tattered carpets, needs deep cleaning and painting at the minimum . Not a 4 star property .

Plus: Hela upplevelsen var enastående

Minus: Jag gillade allt

Plus: Cool historisk byggnad. Utmärkt läge

Minus: Parkering kostar $67 på hotellet

Plus: Läget var fantastiskt.

Minus: Kunde inte styra temperaturen i rummet. Alldeles för varmt oavsett kallare temp utanför.

Plus: Hotellet hade ett bra läge.

Plus: Reserverade två queensängar. De placerade mig i en king. Killen var oförskämd och bad aldrig ens om ursäkt. Otrolig service för ett hotell som detta.

Plus: Det var mycket bekvämt och nära museer och platser av jag intresse.

Minus: En av våra frukost's var inte bra. Duschen behöver anti tabben hjälp. Hiss långsam

Plus: Bra pris Vänlig personal Rent rum Fin dusch/badrum Bekväm säng 12PM utcheckning Läget!

Minus: Dålig utsikt Rummet var lite litet

Plus: Gick till Chicago med familj och en vuxen barn som förde in en grupp av vänner att åka till den Chicago vs Cardinal spel. (House delas upp) Det här hotellet och personalen hjälpte oss har den bästa tid. Från ledningen, till barpersonalen, till den Piccolopojkarna ... härlig hotell och skulle bo där igen utan tvekan.

Minus: Hissar långsamma, men det är en gammal hotel and det är det enda du kan säga att det är äldre.

Plus: Underbar personal, vackert hotell.

Minus: Frukostbuffén var kall.

Plus: Säng

Minus: Ej tillämpligt.

Minus: Avgifter för WiFi

Plus: Tillmötesgående, trevlig personal. Härlig vistelse!

Minus: Nada

Plus: The location is amazing, the staff was so kind and the room was clean, comfortable

Minus: The wc is so high for a regular size person

Plus: Decent room for the money, nice bathroom, good location if you are in town to do some major shopping

Minus: No restaurant open in the evening, outdated lobby, no room service, could hear neighbors through the walls

Plus: Location... and that's all.

Minus: EXTREMELY OVERPRICED for a dated hotel w/ small rooms. $67/day parking for guests is opportunistic

Plus: What a great place to stay. We came into town for a Blackhawks game. This hotel is perfectly located. The price, room, staff, bar and food where all absolutely amazing. We will b back!!!

Plus: The location.

Minus: The bathroom was very small for a luxury hotel. The shower facets were hard to figure our. My wife did not like over head shower head. The room computer did not work and services could not fix it.

Plus: We were able to book at this hotel during a very busy time.

Minus: We were told we would get a text when our room was ready. We never got it. We tried calling the front desk over several hours and the calls were going to a fax machine. We used the number listed on the website an on the itinerary. We even had friends try to call. We ended up leaving a WORLD SERIES game early, because we were worried they would give our room away.