Flyg till Cancún

Minus: Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre.

Plus: Cops is always a good reason to flight

Minus: They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there.

Minus: 2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing

Plus: The crew was perfect

Minus: No wi fi on the plane.

Plus: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Minus: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Minus: Time

Minus: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Plus: Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep

Minus: Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight.