Hitta billiga flighter till Cancún (CUN)

TV screens and movies. Food was great.

Swiss took care of arranging hotel for us and substitution flight.

Missed connection flight because of delay

The food that I did get was decent There was wine A couple decent movies were available

They were basically out of food almost everytime they got to me. The Arm rest only went half way up They didnt pass out water as much as they usually do

Nothing stood out

Nothing Stood out

I would have appreciated knowing ahead of time that 1) I was seated at the emergency exit, 2) that as a result, I would not be allowed to have my carry-on at my seat. Communication would have been appreciated.

The crew are working really hard to make do with what they have. Exceptional service almost makes up for the dated fleet.

Tiny entertainment screens, no USB, really BA- how long will you keep running these 777’s for?

Not enough overhead bin storage space. If they want to start charging people for bags they need to improve their overhead storage ability. This was a commuter flight from Amsterdam to London. So the entertainment was not really there

Nothing to say

Everything. Will never book AA/BA again. Ended up with 42 hours journey.

Rude and disrespectful

It was great, but returning home was bad

Such tiny seats.

What to like with AA?

Delayed by 2:38 hours at Chicago due to aircaft repair. Total layover 8:38 hours.

Crew and Food

DELAYED BOARDING, OVER CROWDED TOO TIED, VERY HARD TO GO TO TOILET OR STAND

There attention to detail, client comfort, friendliness, food, all was a ten out of ten. Thank you for the lovely experience.

Same crew. Really nice flight smooth and professional

CREW COMFORT FOOD

BEING DELAYED OVER AN HOUR AND NO CLEAR EXPLANATION GIVEN FOR THAT

The flight was delayed by three hours (reason unknown) and the entertainment on flight shut off once and then froze for 20 minutes

On time, fast boarding

Too much airport security

The boarding unfortunately the Quito airport it’s too small

Efficient and respectful staff. Treat to have wine with the pasta dish that was served.

I am only 5'2...a short woman so the seat does not fit me . My feet can not rest on the floor and the headrest does not adjust for me. It makes for a most uncomfortable 18 hours from Lima.

She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks.

Cramped seating.

Everything is top notch for an airline company.

Nothing.... I enjoyed every moment of the flight.

We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!

Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place.

Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew.

Nothing

Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !

Good seat width Great movie selection Great food and drinks Nice and large A380

The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice.

Leg space.

She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks.

Cramped seating.

Everything is top notch for an airline company.

Nothing.... I enjoyed every moment of the flight.

Able to fly direct to ansterdam

Have to lay over on the way back. More expensive than other airlines.

Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place.

The wait

The screen didn’t change in time

Didn’t get our beverage and snack till we were almost ready to land at Charlotte

We were deplained twice from two different plains going to LGA. We are now booked on a third plain going to JFK. Hope we can get home. I have a surgical appointment tomorrow.

We bought First Class tickets. But we were downgraded How do you think we should feel ? We have been in Charlotte since 9:30 AM It is now 6:45 PM Should we use the train to go home?

Seatback tv.

Stewardess berated a man for leaving his backpack on the floor in front of him rather than politely addressing the issue. She told him you know better than that and don’t ever do that again. It was totally uncalled for.

Everything is top notch for an airline company.

Nothing.... I enjoyed every moment of the flight.

Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either

She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks.

Cramped seating.

The attendants took great care of us. Super smooth flight.

Service and Aircraft B777

Everything was perfect

Everything

TV screens and movies. Food was great.

The food that I did get was decent There was wine A couple decent movies were available

They were basically out of food almost everytime they got to me. The Arm rest only went half way up They didnt pass out water as much as they usually do

Efficient, on time, and the experienced air crew did well with a wicked wind shear at takeoff.

No movie, no passenger loading from the rear.

There attention to detail, client comfort, friendliness, food, all was a ten out of ten. Thank you for the lovely experience.

Crew and Food

DELAYED BOARDING, OVER CROWDED TOO TIED, VERY HARD TO GO TO TOILET OR STAND

The Crew was very helpful, they were always around and offering all kind of help.

The food was very cheap, we had no choice for a better offer. We were hungry and had to eat.... The seats were changed at the last minute, we were very upset!!! We did our confirmation on line and get our seats assigned. When we got to the airport we were surprised that they changed them.